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Hotel Royal Astrid Aalst

TravelocityUS$116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Royal Astrid Aalst
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75 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed 2 weeks ago

I was pleasantly surprized about this hotel. Very clean, nice rooms, great breakfast, good price, friendly people. The hotel has just had some upgrade and renovation but kept its nice, warm athmosphere from 1900;s. I will recommend this hotel to my friends.

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Helpful?
Thank jwolput
Perugia, Italy
Reviewed 25 October 2016

One of the major issues in this hotel is the wi- fi connection. It is either absent, intermittent, or giving you false info. that you are connected to the internet, when in fact you are not. I ended up going to a near restaurant , pub , or any sitting place to connect to wi-fi, when I could have been...

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Helpful?
Thank tycoonbusiness
Management response:

Im very sorry that you had a bad time during our renovation works for the moment everything is fixed and very nice redecorated also more possibilities to serve a nice breakfast we hope to see you again

Warsaw, Poland
Reviewed 10 October 2016

Poor/No WiFi connection, I do not have the Internet for 4 days There is no parking spot (apart of small garage) It is really cold inside the rooms, colder than outside Lack of food at breakfast's or sometimes even old food given Not nice owner especially when you complaints about inconveniences

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Helpful?
Thank guestseptember2016
Management response:

Im very sorry that you had a bad time during our renovation works for the moment everything is fixed and very nice redecorated also more possibilities to serve a nice breakfast we hope to see you again

Reviewed 19 June 2016 via mobile

No Tv in the room. Very basic layout. Comfortable bed. Location good. Biggest issue for me is that there was no way to control the temperature in the room. Luckily it was cool at night so I opened the windows and was fine. But it would have been uncomfortable of that wasn't the case. Breakfast was good.

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Helpful?
Thank Kelley G
Management response:

Dear Sir, We have Dyson air coolers for occasional hot summer temperatures, these are at your disposal upon request. The hotel is being redecorated from top to bottom and rooms will be facilitated with brand new tv's. We hope to accomodate you again in the future.

Bordeaux, France
Reviewed 17 June 2016 via mobile

I arrived , rang the bell and waited 5 mins before anyone showed up. I was the told the rooms had no TV's ( re-wiring underway) and that there had been problems with room service (cleaning). Went up to my room to work & noticed 2 things...(i) there was a plug-in anti mosquito device (?) and when it rained the...

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Helpful?
Thank steven w
Management response:

Dear Sir, We apologize for your bad experience. The hotel is currently being redecorated from top to bottom. We hope to welcome you again and get your opinion on the new setting.

London, United Kingdom
Reviewed 17 April 2016

...but a number of things are outdated (i.e furniture), improvable (lift service, cleaning overall) or simply not working (TV in my room). It has potential but needs a significant additional effort to bring it up-to-date. Pretty expensive.

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Helpful?
Thank GermanoF
Management response:

dear sir we are working on it

Moscow, Russia
Reviewed 27 March 2016

Good location. Breakfast was acceptable but not outstanding. Rooms were acceptable, however cleaning was not properly done with bathroom not being cleaned. Coffe cups were not washed and bed not properly made up. Television was also not working properly. Not good value for money!

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Helpful?
Thank maarten_roode
Management response:

dear sir we are working on it

Reviewed 3 January 2016 via mobile

The Royal Astrid defies categorization. Everything is a bit wonky from the entry to the well meaning owners to the staircase with steps too short and low. When we visited we were left alone most nights but there were issues with the entry and room keys. One night our daughters room would not open and so with no body to...

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Helpful?
Thank Aidan1p
Management response:

sorry for your bad experience

San Isidro, Heredia, Costa Rica
Reviewed 28 October 2015

It's rare to find such genuinely friendly and helpful staff as I did at the Royal Astrid. Owners Ingrid and Mario are always quick to make you feel at home. Take their advice on where to eat, what beers are the best, and where to go for day trips. They were extremely helpful and I enjoyed every minute of my...

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Helpful?
Thank gsoriano_costarica
Management response:

thank you

Malmesbury, United Kingdom
Reviewed 26 September 2015

Five of us stayed at Hotel Royal Astrid for a night whilst cycling across Belgium and we were awarded a very warm welcome. Space was found indoors for our cycles and our rooms had recently been renovated, upgraded and redecorated. The rooms were clean and fresh and once the inevitable minor problems are sorted (e.g. our TV remote didn't have...

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Helpful?
Thank Bernard T
Management response:

thank you very much

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Astrid is set in a 18th century post house, in the heart of Aalst, Belgium. A quiet and picturesque small city, Aalst is great for shopping and it is less than 30 kms from downtown Brussels, close to great destinations such as Gent or Bruges. Our team will make sure that you feel at home and will be delighted to help you enjoy your stay, whether it is business or leisure. ... more   less 

Additional Information about Hotel Royal Astrid Aalst

Address: Keizersplein 27, Aalst 9300, Belgium
Region: Belgium > Flanders > East Flanders Province > Aalst
Price Range: $159 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Royal Astrid Aalst 3.5*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal Astrid Aalst staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Así for indoor rooms. Outdoors are noisy”
roccom505, 15 Apr 2015 | Read review
“Rooms at rear are quieter”
spike1865, 11 Apr 2015 | Read review
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