Pentahotel Leuven
1,915 reviews
#3 of 18 Hotels in Leuven
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Alfons Smetsplein 7 3000 Leuven, Leuven 3000 Belgium
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$124
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Room & Suite (47)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 21-04-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pentahotel Leuven
Updated 21-04-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 18 hotels in Leuven
Location
Cleanliness
Service
Value
Travellers' Choice
Until further notice, temporary closure of hotel due to government guidelines in relation to the COVID-19 situation. Important information on limited service Due to the current coronavirus (COVID-19) situation, we are experiencing temporary limitation of our service in some destinations. Please keep up with the latest information provided on our website. For your own health and safety, we continue to closely monitor the situation, following guidelines from the World Health Organisation and local health authorities. Thank you very much for your understanding. - Staying in Leuven? Then pentahotel is the cleverest decision you could make. You want something different, exciting, a bit edgy. And here we are, ready and waiting to share our unique penta way of doing things from the moment you step inside. Leuven is a beautiful location, packed with culture and creativity, and now that it’s got its very own penta, it’s an even better choice for leisure and business trips. The neighbours include one of the world’s most prestigious universities and several of the world’s most prestigious beers. Come visit penta, and become one of Leuven’s most prestigious VIPs.
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Full view
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Video game console
Kids stay free
Meeting rooms
Paid private parking on-site
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Dutch, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Contact
Alfons Smetsplein 7 3000 Leuven, Leuven 3000 Belgium
Name/address in local language
Getting there
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1,915Reviews3Q+A40Room tips
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Popular mentions
Wonderful fun hotel! Overall great experience per usual. Lots of activities near by as well as plenty to do in the hotel! Getting there by car is a little bit of a journey, but the hotel emails you before hand (make sure to read the email). The gym is small and hopefully no one you are staying with is also a runner (one tredmill) and even with the one it sounds like you are going to go through the floor. Everything else is wonderful I will always stay here when I'm in Leuven.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I forgot my dress in my room when I left. I called to get it back. I was surprised to see it was stolen. I called many times the manager, but it seems they don't really care. If you forget things, you have to know that you won't get it back, even things you thought won't be taken away. The hotel is really noisy and to finish it was smelly. No custom service. I would never recommend this hôtel. Never ever. It s not possible to give no star at all. Otherwise I would have done it.
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Date of stay: March 2020Trip type: Travelled solo
Helpful
Response from Tim Evens, Sales at Pentahotel Leuven
Responded Mar. 8, 2020
Dear Guest Thank you kindly for taking the time to review your recent stay and we're sorry that we did not meet your expectations. Please note that we've taken a full investigation with the considered departments and responsible persons involved. We concluded that no dress when found in the room after your check-out. We're very disappointed to see that we could not trace back your lost item. However, should you believe this item is stolen, we recommend contacting the police and enquire an investigation from their side. We're afraid that the hotel and its management are not responsible for any theft or damage to property and provide a safe in each room for all valuable items. Once again, we're sorry to read that our investigation did you met what you hoped for. Kind regards
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At first, I was impressed with the hotel location and overall vibe. The first night, I could not sleep until 5 AM because there is a bar directly outside the hotel and students were shouting in the streets all night. The receptionist was not sympathetic and it was very difficult to change rooms. The second room was quieter but it was also dirty and the comforters had lots of human hair on them... I don't think they were washed. Location is good but I would not stay again.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Evens, Sales at Pentahotel Leuven
Responded Mar. 8, 2020
Dear Adam, Thank you very much for your review about your stay in Pentahotel Leuven. We regret that your experience was not as good as you expected. Pentahotel is situated in the middle of the city-centre. Due to the well-regarded universities, Leuven is known to be a "student-city". There are some bars on the "Grote Markt", which is a couple of minutes walking from the hotel. I am sorry we can not do anything about the noise from outside. If you would actually stay with us, we are confident that would give a better rating when reviewing your stay
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In the centre of Leuven a really nice place to stay. From the hotel you can walk to a lot of beautiful culture. Nice restaurants and bars where you can eat good food. The people of Pentahotel will do anything to make you're visit unforgettable.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Evens, Sales at Pentahotel Leuven
Responded Mar. 8, 2020
Dear Mariopelegrom We very much appreciate your comments regarding your stay at the Pentahotel Leuven. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
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Nice hotel if you stay and visit Leuven. If you come by car you can park your car under the hotel! The staff are very kind. Don't order the coffee because you pay too much. The beer is ok! In Leuven itself there are lots of places you can eat and drink!
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tim Evens, Sales at Pentahotel Leuven
Responded Mar. 8, 2020
Dear Thank you for taking the time to tell us about your experience at Pentahotel Leuven. I am sorry that your coffee experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely,
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PRICE RANGE
US$83 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure leuven hotel leuven, holiday inn leuven, leuven holiday inn
FORMERLY KNOWN AS
Pentahotel Leuven
LOCATION
BelgiumFlandersFlemish Brabant ProvinceLeuven
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Pentahotel Leuven
Which popular attractions are close to Pentahotel Leuven?
Nearby attractions include ExitRoom (0.3 km), Town Hall (Stadhuis) (0.3 km), and Great Market Square (Grote Markt) (0.3 km).
What are some of the property amenities at Pentahotel Leuven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pentahotel Leuven?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pentahotel Leuven?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pentahotel Leuven?
Yes, free public parking nearby and paid private parking on-site are available to guests.
What are some restaurants close to Pentahotel Leuven?
Conveniently located restaurants include Bistro Tribunal, Den Angelus, and Gainsbourg.
Are there opportunities to exercise at Pentahotel Leuven?
Yes, guests have access to a fitness centre during their stay.
Is Pentahotel Leuven located near the city centre?
Yes, it is 0.3 km away from the centre of Leuven.
Are any cleaning services offered at Pentahotel Leuven?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pentahotel Leuven?
The staff speaks multiple languages, including English, French, German, and Dutch.
Are there any historical sites close to Pentahotel Leuven?
Many travellers enjoy visiting Town Hall (Stadhuis) (0.3 km), Groot Begijnhof (0.7 km), and Abdij van Park (1.7 km).