Wonderful fun hotel! Overall great experience per usual. Lots of activities near by as well as plenty to do in the hotel! Getting there by car is a little bit of a journey, but the hotel emails you before hand (make sure to read the email). The gym is small and hopefully no one you are staying with is also a runner (one tredmill) and even with the one it sounds like you are going to go through the floor. Everything else is wonderful I will always stay here when I'm in Leuven.
I forgot my dress in my room when I left. I called to get it back. I was surprised to see it was stolen. I called many times the manager, but it seems they don't really care. If you forget things, you have to know that you won't get it back, even things you thought won't be taken away. The hotel is really noisy and to finish it was smelly. No custom service. I would never recommend this hôtel. Never ever. It s not possible to give no star at all. Otherwise I would have done it.
At first, I was impressed with the hotel location and overall vibe. The first night, I could not sleep until 5 AM because there is a bar directly outside the hotel and students were shouting in the streets all night. The receptionist was not sympathetic and it was very difficult to change rooms. The second room was quieter but it was also dirty and the comforters had lots of human hair on them... I don't think they were washed. Location is good but I would not stay again.
In the centre of Leuven a really nice place to stay. From the hotel you can walk to a lot of beautiful culture. Nice restaurants and bars where you can eat good food. The people of Pentahotel will do anything to make you're visit unforgettable.
Nice hotel if you stay and visit Leuven. If you come by car you can park your car under the hotel! The staff are very kind. Don't order the coffee because you pay too much. The beer is ok! In Leuven itself there are lots of places you can eat and drink!
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