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Hotel Heritage - Relais & Chateaux

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Traveller (657)
Room & Suite (520)
Dining (123)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Heritage - Relais & Chateaux
Offers & Announcements: Summer Promotion
Offers from Hotel Heritage - Relais & Chateaux
Offers & Announcements: Summer Promotion
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,820)
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All reviewsle mystiquebose radiothe main squarenespresso machineweather reportbeautiful hotelevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningperfect locationdeluxe roomsitting roombeautiful room
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21 - 25 of 1,354 reviews
Reviewed March 22, 2018

The Relais & Chateaux in Bruges is absolutely beautiful from top to bottom. Every nook and cranny is elegant and special, though it maintains an element of charm. The staff were incredibly friendly and helpful, making me feel welcomed from the moment I stepped in...More

Thank girlgoesglobal
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 23, 2018

Wow! Thank you for your great review.. We're so pleased you have enjoyed the charm of our hotel AND of our staff. We're really proud of their service and all the efforts they bring. If you're interested in the bedding, all our rooms are equipped...More

Reviewed March 21, 2018

If this is your first time to stay in Bruges and you are visiting the city without your children, I recommend this hotel as it is elegant and provides remarkable service. You are an important guest here, and the owners will welcome you with an...More

Thank Isabelle W
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 22, 2018

Thank you for taking the time to write a review about your stay in our hotel! Your recommendations are highly appreciated. I'm glad you're pointing out the service as this is very important to us as a hotel and also as part of the Relais...More

Reviewed March 18, 2018

This hotel is amazing. It is rated as a 4 star, but the quality and service is 5 star and more. The moment you walk into the hotel you are welcomed warmly and with great professionalism. The staff are very proud of their hotel and...More

Thank Oliver S
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 21, 2018

Thank you for your excellent review! We're thrilled you have enjoyed your stay and the service provided. Did you know our breakfast buffet was awarded as best breakfast in Europe last year? I'm happy you're making the remark about feeling at someones home, because this...More

Reviewed March 16, 2018 via mobile

Every bit a top class hotel. We didn’t try the highly rated restaurant but in terms of reception, room, room service, bar and breakfast, the hotel was brilliant. The hotel is very quietly situated but only just off the main square, with easy access to...More

Thank Benbuzz
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 21, 2018

Thank you for your time to write a review about our hotel and your stay! We're so pleased you found our hotel brilliant, we do our very best every day to keep it that way. We're thrilled you loved our personal service, indeed our staff...More

Reviewed March 14, 2018

Lovely family run Hotel the staff friendly and helpful ,kept clean and fresh. Perfect location as it’s close to Market Centre and a short walk to canals. Breakfast was the best we have ever had.Would recommend this Hotel to friends and family . A wonderful...More

Review collected in partnership with this hotel
Thank ronandtess
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 15, 2018

Thank you for your excellent review! Great that you found our hotel the perfect location for your trip. Recommendations are always very much appreciated! Did you know our hotel rewarded as best European breakfast? Hopefully we can welcome you again!

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$221 - US$666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$221 - US$666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (657)
Room & Suite (520)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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colinsp2013
September 1, 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
0
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Google Translation
emmar0therham
October 6, 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
Votes
Google Translation
Gwynne W
August 11, 2015|
Answer
Response from Marie_De_Plancke | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
0
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Google Translation
Room Tips
"2nd floor facing the Main Street. A little noise on the Saturday night but to be expected for the location..."
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"Floor 2 (rear ) is quiet"
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"Any room is fine."
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"Back side to avoid street noise. Shut bathroom door as lights are motion sensitive so turning over caused..."
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