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Hotel Heritage - Relais & Chateaux

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Traveller (664)
Room & Suite (520)
Dining (123)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(30 reviews)
“bose radio”(22 reviews)
“the main square”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Summer Promotion
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Summer Promotion
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Reviews (1,825)
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1,358 results
Traveller rating
1,120
203
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6
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1,120
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6
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All reviewsle mystiquebose radiothe main squarenespresso machineweather reportbeautiful hotelevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningperfect locationdeluxe roomsitting roombeautiful room
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31 - 35 of 1,358 reviews
Reviewed March 4, 2018

Stayed here for 4 nights in freezing february but received a very warm welcome from this wonderful hotel right in the centre of Bruge. Classic, traditional style with great attention to detail. I was upgraded at check in and had room 41 which was lovely...More

Review collected in partnership with this hotel
Thank Jon C
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 8, 2018

Thank you very much for your time to review your experience in our hotel! We're happy to read you have appreciated the upgrade to our junior suite, hope you have enjoyed the view over Bruges and the Belfry. Our gourmet buffet breakfast with champagne (€...More

Reviewed March 3, 2018

My wife and I have had the pleasure of staying in a number of hotels, both at home and abroad, and this may have been the nicest one yet. The staff and our lovely hosts, Johan and Isabelle, made us feel like family and royalty....More

Review collected in partnership with this hotel
Thank Danny K
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 8, 2018

Thank you so much for your kind words! Our staff and the owners work diligently to address the needs of our guests, to ensure they feel comfortable and at home, we're so happy you have experienced it that way. We look forward to welcome you...More

Reviewed March 2, 2018

We absolutely loved our stay at the Hotel Heritage. It was my first time in Bruges, and honestly I don't think the hotel could have been improved at all. The staff were extremely friendly and kind. The rooms were a good size, with comfortable beds....More

Thank Neeners815
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded March 2, 2018

Thank you for your time to write this great review! Our team is always very enthusiastic and ready to help, we're so pleased you have noticed their efforts to offer the best service they can. It's a pity the restaurant was fully booked when you...More

Reviewed February 27, 2018

I wanted to show my wife Brugge for her birthday, and having only a couple of days traveling through, this location was perfect for enjoying the sites and charm of this amazing medieval city. Arriving on a late evening train, the taxi service was prompt...More

Review collected in partnership with this hotel
Thank boardchairman
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded March 1, 2018

Thank you for taking the time to write a review about our hotel! We're very pleased you have enjoyed your stay with us, the location of the hotel and the surroundings. Bruges is indeed a marvellous city with a lot of things to offer. We...More

Reviewed February 20, 2018 via mobile

This hotel is on another level of quality, the price is worth the experience. I’d say you should definitely eat in the restaurant as it will not disappoint. The rooms are fantastically decorated, comfy and welcoming. The staff were all polite and well presented and...More

Thank Davehags84
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded February 23, 2018

Thank you for your exquisite review and welcome to the World of Relais & Châteaux! Find inspiration on our app and let your mind wander! Discover breathtaking images, immersive videos and our online magazine. Thank you so much for your kind words! We look forward...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$224 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$224 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (664)
Room & Suite (520)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Eugene B
June 1, 2018|
AnswerShow all 3 answers
Response from J-Creytens-Owner-GM | Property representative |
Yes, we do have valet parking we kindly advise to book a garage beforehand to avoid disappointment that it would be full. Once pre-booked, when arriving in front of the hotel by car, you can leave it on an available parking... More
0
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colinsp2013
September 1, 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
0
Votes
Google Translation
emmar0therham
October 6, 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
Votes
Google Translation
Room Tips
"2nd floor facing the Main Street. A little noise on the Saturday night but to be expected for the location..."
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"Floor 2 (rear ) is quiet"
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"Any room is fine."
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"Back side to avoid street noise. Shut bathroom door as lights are motion sensitive so turning over caused..."
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