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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,619 Reviews from our TripAdvisor Community

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Showing 1,225: English reviews
Gold River, California
Reviewed 21 May 2014

We stayed four night at this hotel and enjoyed every minute. The owners are lovely people and actively involved in the operation of the hotel. The hotel is in a great locaton, on a quiet street, about a block and a half from the main square.

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1Thank 11jimtravel
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

4 nights is a perfect duration to discover our World Heritage city, the coast, Bruges Woodland and the Flanders Fields with our organized Battlefields daytrip ! Thank you for this great review! And we're very happy to read that you enjoyed your time with us! Are you looking forward for a next stay....? Benefit our Winter package: Book 2 nights...

Ontario
Reviewed 20 May 2014

Everything about this hotel says style, the service, the atmosphere, and the staff. They know what you want before you realize you want it. Our room was simply wonderful and the bed so very comfortable. From the staff right on up to the owner they are there to make sure you enjoy your stay. Highly recommend this hotel to anyone...

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1Thank tweetie1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What a Fabulous review! Thank you! We hope to may have the pleasure to welcoming you again in the future in our magical Bruges. Extra idea for your next trip to Europe...? As from now on you can combine this romantic citytrip with our Day Trip to Flanders Fields including the 'Last Post' Ceremony.

Rochester, New York
Reviewed 20 May 2014

This hotel is charming. We stayed here from May 10th and 11th. The room (#34), although small, was newly decorate and very clean. Its also a short walk to the main market square so the location is perfect. The two ladies at the front desk (Loes and An) could not have been more pleasant and helpful. They provided great suggestions...

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Thank Tom S
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We're pleased you enjoyed your stay so much! Indeed, we are located on a quiet street but close to a lot of activity and our staff makes the Bruges' experience even more truly unique! Thank you for your review and make sure you try our famous restaurant Le Mystique on your next visit!

Melbourne, Victoria, Australia
Reviewed 15 May 2014

What a wonderful hotel in a great location in Brugge. We were given a complimentary upgrade upon our arrival, free champagne, canal tour passes. Wonderful welcome. The room was warm and large, fresh fruit in our room, little cakes every night, and a glass of a local aperitif. The in house restaurant serves as the breakfast area in the morning...

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2Thank Sotto K
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your kind words! We are very happy to read that you found value in our total hotel & restaurant experience! We look forward to your return to Bruges in the not too distant future!

Austin, Texas
Reviewed 15 May 2014

This is a lovely hotel in the heart of the town and within easy walking distance to all the sights and sounds. The room was lovely, well appointed and very clean. We arrived on a Friday evening and we were immediately assisted with our luggage, shown to our room...fruit basket waiting, and hotel staff assisted us with suggestions for dinner...

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1Thank tehmlovesnapa
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation! We're thrilled that you enjoyed our personalized details so much! We will look forward to welcoming you again and don't miss to try our flavors of the region at our famous restaurant Le Mystique!

Thousand Oaks, California
Reviewed 14 May 2014 via mobile

This is a luxury hotel in a perfect city at a great price, especially considering you are at the heart of the old town, just a minute walk from the bell tower square. The room is beautiful and the service is exceptional. We arrived early and they held our bags until our room was ready and when we got to...

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1Thank MacKennaMar
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your perfect 5* rating! Yes indeed, we try to offer a luxury stay at great price, especially for direct bookings! Like us and follow us on facebook and be the first to benefit our best offers! We hope to welcome you again very soon, when you'll arrive by car, our valet will take care of your luggage...

Martinsville, New Jersey
Reviewed 14 May 2014

This is a marvelous hotel. We could not find a better location, just around the corner from the Market Square in the center of Bruges. Being at the center made it possible for us to walk to the ends of the town (which we did). Windmills to the east, Minnewater park to the south. Yet the street was quiet. Plenty...

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2Thank Hank G
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Waaauw........! Thank you for your rating 'THE BEST IN BRUGES' What can we say more... We're thrilled that you enjoyed your stay in fairytale Bruges and we hope to see you again soon!

Newcastle upon Tyne, United Kingdom
Reviewed 14 May 2014

Fabulously appointed hotel in the centre of Bruges. The rooms were very comfortable with great amenities such as an iPad and Nespresso coffee maker. The bed was extremely comfortable! The staff could not be more helpful and we enjoyed a champagne breakfast one morning! The location is very convenient, a few minutes walk to the main square. We would stay...

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Thank xelaekrubb
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are delighted that you enjoyed your stay at our Boutique Hotel and that you appreciated all our great in-room amenities! Thank you for your review and we hope you will return to the Venice of the North soon!

Miami, Florida
Reviewed 13 May 2014

We traveled for the 2014 Easter holiday, last minute idea. Again, TripAdvisor, did not steer us wrong. Read previous reviews, and we couldn't agree more with the positive comments. Let's start with the best part of the hotel, and that's without a doubt, the staff. I think they all need a pay raise! They were perfect, not a single misstep....

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1Thank TravelKate12
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for sharing your comments here on Tripadvisor! As Always our staff members are committed to making a stay in Bruges a most memorable experience! We're delighted to read you had such a good breakfast with us, especially our Belgian Waffles...! Try our dinner with flavors of the region on your next stay!

San Juan, Puerto Rico
Reviewed 7 May 2014

The hotel is located in a street behind the Grote Markt, it was very easy to take a bus from the train station and walk to the hotel(literally 2 minutes from the plaza). The room had many ammenities: ipad, ironing station(ironing board and a press for trousers), well stocked mini bar, complimentary fruits and other goodies served daily, impeccable modern...

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Thank Hector O
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your kind words! Should your future travels brings you to Bruges, we and especially Jonas would welcome another opportunity to serve you and hope you 'll have the chance to taste our chefs culinary magic with local ingredients!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $258 - $798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites - very comfortable. Sherry and snacks delivered each evening.”
 of 5 bubbles 138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
5 of 5