We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,616 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Heritage - Relais & Chateaux
See the most recent reviews
Showing 1,223: English reviews
New York
Reviewed 6 May 2014

Lovely stay. In and out of Bruge quickly, so spent little time at the hotel, but our stay was comfortable and accommodating. Would recommend and would return. Room size on the small size, but wasn't an issue for us. Old charm meets current and modern.

Review collected in partnership with this hotel
 Report
Helpful?
Thank cancr711
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive review! Indeed, we continuously offer new modern amnities that will delight you in a charming atmosphere and we look foward to your next visit at our hotel!

London, United Kingdom
Reviewed 5 May 2014

From the first moment that we arrived at the hotel we were welcomed warmly. The staff we pleasant and attentive. The room was amazing and well kept. The hotel is very well situated and there were lots of impressive touches, for example chocolates and liqueur in the evening and champagne included in the buffet breakfast.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Daniel S
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We appreciate your kind words, thank you! We strive to offer a personalized and memorable experience from arrival to departure.... We're simply thrilled that you enjoyed it so much and hope you will return to magical Bruges soon!

Reviewed 5 May 2014

This is a lovely hotel in a great location. The bed was very comfortable. Some parts of hotel could use renovation, however this wouldn't stop us from staying here again. Staff was very welcoming and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Paul B
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for kind and positive words! All rooms and public areas were renovated last year! Everything is brand new: Domotica, exceptional Nilson beds with luxury bedlinen, iPad with free Wifi, Bose music with iPod/iPhone dock, Nespresso coffee and marble bathrooms with Durance toiletries,... And this all in a classic & luxury atmosphere in a listed Heritage building, most guests...

Zurich, Switzerland
Reviewed 5 May 2014

Positives - Good location within easy walking distance of all attractions, bars and restaurants - Really nice rooms, bar and small restaurant. Also nice staff. - Great restaurant. We had a 4 course dinner included in our room rate and the food was fantastic, and the service we received from Benjamin was great- he was very friendly and also knowledgable...

 Report
Helpful?
Thank Pinkpeonie
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are aware of how many hotels there are in our area and we're happy you chose to stay with us, we strive to make all our guests' stay comfortable and memorable. Our staff goes above and beyond to ensure the highest level of quality in our services! Thank you for your postive words about our famous restaurant and feel...

Melbourne, Australia
Reviewed 4 May 2014

Bed - like a cloud. Bathroom - luxury. Fluffy towels, bathrobes and slippers. The room had everything we needed, and it was only a "standard". Sauna was hot and private, perfect after a cold day exploring Bruges. The bar and sitting room - cosy and intimate. The staff were so helpful and friendly - they even let me try my...

 Report
Helpful?
Thank Fiona C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Merci beaucoup! Thank you for your kind words, it was a pleasure to have you as our guests and hope you will return to our magnificient city soon!

Reviewed 2 May 2014

My husband and I love traveling to Europe and where we stay is an extremely important part of the trip. The Hotel Heritage in Brugge was a 5 star and truly a small luxury hotel that lived up to its name. There was an old world feeling with all the up to date amenities. The crystal chandeliers in each room...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Floyd C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this 5star rating! We are thrilled that you had such a wonderful time with us! We hope to see you back in Bruges very soon and thank you for your recommendations!

Petoskey, Michigan
Reviewed 28 April 2014

We thoroughly enjoyed our stay at the Hotel Heritage in Bruges. It is ideally situated just north of the main Market square and we found it easy to walk everywhere from the hotel. The reception staff were very sharp, grabbing our bags on arrival and taking them to our room on the second floor. They drew us a map as...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank dre51
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive review. We're sure you made the right choice to stay with us! And we look forward to welcoming you again soon to our great club of repeat guests!

London, United Kingdom
Reviewed 28 April 2014

A lovely comfortable room and this was the "standard". Staff very attentive. Rated 4 star but should be higher. Reception was first class. The continental breakfast was plentiful and coffee first class.

 Report
Helpful?
Thank 6Steve
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your kind words and your 4 star Plus rating! We look foward to seeing you again in the near future!

Reviewed 22 April 2014

The staff were very friendly, helpful and attentive. The room was traditionally decorated, as you might expect in Bruges, and always spotless. It wasn't massive, but we got quite a competitive rate, so was probably value for money. Very good location. Very quiet at night. Comes with nice touches including an ipad, and weather report under the door in the...

 Report
Helpful?
2Thank Jeremy L
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so glad that you enjoyed your time here and are very happy you found value in our hotel experience! Indeed, book direct and get our best deal! Thank you for the review!

hampshire
Reviewed 21 April 2014

We visited in December. The hotel was very stylishly decorated and had a real wow factor. The beds were like sleeping on a cloud and we really do recommend this hotel . it is convenient and within walking distance for most attractions.

 Report
Helpful?
1Thank colcar
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive review! Indeed, our brand new Nilson beds are like sleeping on a cloud...! We are pleased to read that you enjoyed your stay so much. We hope to see you again soon as Bruges is wonderful in each season...!

976 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (541)
Viewed
Hotel & Grounds (110)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (165)
Viewed
Dining (48)
Viewed
Bathroom (32)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (3)
Viewed
Other (173)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (388)
Viewed
Amenities (40)
Viewed
Deluxe Room (64)
Viewed
Dining (44)
Viewed
Suite Overlooking the Belfry Tower (77)
Viewed
Suite Overlooking the Theatre Building (70)
Viewed
Superior Room (50)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (18)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.3 km away
Hotel Dukes' Palace Bruges
0.4 km away
Hotel Prinsenhof Bruges
0.6 km away
Hotel van Cleef
Hotel van Cleef
#1 of 97 in Bruges
305 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
0.3 km away
Grand Hotel Casselbergh Bruges
0.4 km away
Pand Hotel Small Luxury Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $256 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Priceline and Cheap Tickets so you can book your Hotel Heritage - Relais & Chateaux reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites - very comfortable. Sherry and snacks delivered each evening.”
 of 5 bubbles 138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
5 of 5