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Hotel Mercure Oostende

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1 room 2 adults 0 children
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Hotel Mercure Oostende
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318 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Cairo, Egypt
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Frank V
Colchester, United Kingdom
Reviewed 3 weeks ago

My wife and i used this hotel as a convenient stopping off point on a journey from Calais to Germany. We stayed just one night and were lucky enough to find a car parking space right outside the hotel and to be given an upgrade. Our room was on the seventh floor and was very comfortable indeed and attractively decorated,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ITFCDragon
Reviewed 3 weeks ago via mobile

Good location, Workers are verry gentil and genial. But the beds are verry verry small and tin. Clean, quiet staff. Would be nice to provide some slippers. restaurant were very attentive and accommodating,

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Helpful?
Thank Erkan A
Roeselare, West-Vlaanderen, Belgium
Reviewed 4 weeks ago

The location of this hotel is really good. Close to everything you would want to do by foot. Also a very nice and clean room. Friendly staff and a tasty breakfast. I thought the mattress was a little too firm for me.

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Helpful?
Thank Gilke
Wales, United Kingdom
Reviewed 5 weeks ago

Stayed here for a Christmas market trip, 2nd time of using this Hotel. Was impressed the first time and it has n't changed. Breakfast was a good variety of hot and cold food with a choice to suit every one. The people who work in there work very hard to clean tables and refill empty food trays, nothing too much...

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Helpful?
Thank teengee
Kent, United Kingdom
Reviewed 14 December 2016

we stayed at this hotel, for the first time, for a Christmas markets stay, using it as a base. the staff were friendly and efficient, which is always good. the breakfast was varied, fresh and there was plenty of it. a special mention must be made about the young man replenishing the food and clearing the tables, he was quick,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Penelope S
Stonehouse, United Kingdom
Reviewed 11 December 2016 via mobile

Fab hotel, staff were brilliant. The guy on the front desk was very helpful and really welcoming, after a 6 hour journey, that was what we needed. Rooms were great, very comfortable. The waiting staff in the restaurant were very attentive and accommodating, even getting us some milk for a morning cuppa !! The bar people were great too, the...

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Helpful?
Thank lynn s
Reviewed 5 December 2016 via mobile

Modern, clean, quiet with friendly staff. The room was surprisingly good size given the building size. Rooms have fairly modern trendy fit out. However it's not carpeted (hard floor) so can be cold in winter. Would be nice to provide some slippers. Location is good a few minutes walk from centre.

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Helpful?
Thank Frank H
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest, Many thanks for having taken the time to write this comment. Only in this way we can improve our service. a very good idee for the slippers ! We look forward to welcoming you again should your travel bring you back to Ostend in the future. Yours sincerely, R. Poissonnier General Manager

London, United Kingdom
Reviewed 23 November 2016

Efficient but not friendly....not much of a welcome after 7 hours of travelling. ? because we were English post brexit or just city centre brusqueness. Either way if anywhere else had twin rooms would try elsewhere. Soft beds, outside noise, too expensive after refit...better as the old Ramada.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 629lawrencey
Rita P, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest, Many thanks for having taken the time to write this comment. Only in this way we can improve our service. Sorry to hear that the team was not friendly these is something that I pay a lot of attencion. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards,...

Tunbridge Wells
Reviewed 4 November 2016

The hotel is very close to the restaurants, bars, promenade, fishmarket etc so is conveniently situated. The room was comfortable, good wifi, good buffet breakfast, bar open in the evening. Generally efficient staff and everywhere very clean. The parking system (for 20 Euros) is based on getting a key from reception and leaving a 30 Euro deposit, and then driving...

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Helpful?
Thank Kigoma

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our cosy hotel is located in Ostend city centre, within a stone's throw of the Kursaal Oostende Casino and beach. Each of our 90 rooms has free Wi-Fi, TV with movie channels, safe, fridge, tea & coffee making facilities, and en-suite bathroom with hairdryer. The premtime cafe offers a seasonal menu or meet up with friends or colleagues in our bar. ... more   less 

Additional Information about Hotel Mercure Oostende

Address: Leopold II-laan 20, Ostend 8400, Belgium (Formerly Ramada Ostend)
Region: Belgium > Flanders > West Flanders Province > Ostend
Price Range: $93 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Oostende 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Ostend Hotel Ostend
Ramada Hotel Ostende
Ostende Ramada
Ramada Ostende
Hotel Style:
#1 Best Value Hotel in Ostend
#3 Luxury Hotel in Ostend
#5 Romantic Hotel in Ostend
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Oostende staff and other travellers.
5 questions
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Boulder, Colorado

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Questions? Get answers from Hotel Mercure Oostende staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back - the cheap ones, have a view of the fire escape.”
 of 5 bubbles Kigoma, 4 Nov 2016 | Read review
“Rooms on higher floors are quieter”
 of 5 bubbles bigal4u, 24 Oct 2016 | Read review
“Try the front facing rooms as the ones at the back are overlooked.”
 of 5 bubbles peetajohn, 16 Sep 2016 | Read review
“If you want to park your car don't forget to ask when you make the booking.”
 of 5 bubbles Dirkvd, 13 Aug 2016 | Read review
“Probably quieter at the rear of the hotel”
 of 5 bubbles JohnLKent, 29 Jul 2016 | Read review
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