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Hotel Mercure Oostende

458 reviews
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Traveller (184)
Room & Suite (49)
Dining (9)
Overview
  • Excellent25%
  • Very good49%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“hotel bar is”(2 reviews)
“city view”(2 reviews)
“one night”(8 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (458)Write a Review
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Show reviews that mention
All reviewshotel bar iscity viewone nighta great nights sleepfresh orange juicebus stopvery pleasant stayfloor roomfantastic hotelwithin walking distancecity breakair confew minutes walkhot and cold foodpublic car parkprivate parkingtwo single beds
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1 - 5 of 107 reviews
Reviewed 1 week ago

We were promised 'priority' check-in - the receptionist didn't even acknowledge us until I spoke, and then he told me to wait as he needed to log onto his system. The beds are a joke, so soft it feels like you're on a water bed....More

Review collected in partnership with Accorhotels.com
Thank L H
Response from Rita P, General Manager at Hotel Mercure OostendeResponded 1 week ago

Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Oostende. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

Reviewed 2 weeks ago

This hotel is located in the center of Ostend, at walking distance of shopping, Muzee and all other points of interest. Rooms are rather small but well equiped. We stayed on 3rd floor room 135 where window looks at wall, fire stairs and back of...More

Thank JosVdG
Response from Rita P, General Manager at Hotel Mercure OostendeResponded 2 weeks ago

Dear Jos, Thank you for taking the time to tell us about your experience at the Hotel Mercure Oostende. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

Reviewed 11 December 2017

I've seen a few bad reviews for this hotel but they must have been stopping at a different hotel or the update has been done since because this was a really nice hotel with clean, obviously updated rooms which were small but perfectly formed! The...More

Thank Gill R
Response from Rita P, General Manager at Hotel Mercure OostendeResponded 4 weeks ago

Dear Gill, We very much appreciate your comments regarding your stay at the Hotel Mercure Oostende. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 9 December 2017

Stayed here for a business meeting and it was a very pleasant stay! The hotel is well located, they have a parking, staff is friendly but not very smiling. My room was ok, very comfortable bed, good shower, clean, perfect for the two nights I...More

Thank SnEm74
Response from Rita P, General Manager at Hotel Mercure OostendeResponded 4 weeks ago

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Oostende. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 28 November 2017 via mobile

Had two nights at the Mercure Opstende during negotiations. The hotel is a true business hotel: medium sized rooms, nice and clean. Fine breakfast. Not much more to say, really. Situated close to a lot of restaurants and close to both habor and beach.

Thank jjk988
Response from Rita P, General Manager at Hotel Mercure OostendeResponded 29 November 2017

Dear, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kristoffel Verdonckt General Manager

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Ostend
#3 Luxury Hotel in Ostend
#5 Romantic Hotel in Ostend
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Ostend
#3 Luxury Hotel in Ostend
#5 Romantic Hotel in Ostend
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (49)
Dining (9)
Hotel & Grounds (149)
Bathroom (11)
Questions & Answers
Ask a question
mjc27_11
19 November 2017|
AnswerShow all 6 answers
Response from Kris S | Reviewed this property |
I do not think so. Breakfast is served in buffet format.
0
Votes
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3311kd
29 October 2015|
AnswerShow all 2 answers
Response from Hotel_traveller32 | Reviewed this property |
yes, definitely 7am-11am
0
Votes
sarah64sarah
12 October 2015|
AnswerShow all 8 answers
Response from GrayHowie | Reviewed this property |
Like others had a very nice room but no balcony
1
Vote
Room Tips
"always stay at front rooms of hotel"
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"Front street view rooms could be better"
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"The rooms on the sixt floor have special features. Ask for upgrade when possible."
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"The superior double rooms with city view are always good"
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