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Vila Gale Cerro Alagoa

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#28 of 161 Hotels in Albufeira
Certificate of Excellence
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1 room 2 adults 0 children
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1,403 Reviews from our TripAdvisor Community

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Showing 1,158: English reviews
Reviewed 4 days ago NEWvia mobile

The rooms were just standard and nothing to write home about, there wasn't even any coffee or tea in the room. When we stayed it was very cold in the evening and other people in the party could not get their heating to work. The most annoying thing was the safe in the room, they wanted €2.50 a day to...

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Helpful?
Thank Adrian J
Liverpool, United Kingdom
Reviewed 1 week ago via mobile

We booked last minute and after trawling various apartments and hotels for a day or two we settled on this (after reading the reviews on here of course!). Considering we booked the week before, we got a great room overlooking the pool. Almost as soon as we got there a gentleman arrived at our door with champagne and chocolate covered...

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1Thank kay2121
London, United Kingdom
Reviewed 1 week ago

Everything about this hotel was perfect. Rooms extremely clean and spacious - very large balcony with beautiful sea and pool views. Beds were very comfortable, plenty of wardrobe space, towels changed every day, good Wifi connection throughout. All the staff throughout the hotel were very friendly and helpful. Both pools in and out were extremely clean and plenty of sunbeds....

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Thank Regular_11
Dublin, Ireland
Reviewed 1 week ago

Stayed here with the Travel Dept over New Year. The hotel was well situated at the top of the old town, about a 10 min walk and close to a lovely bakery shop and excellent supermarket. Another bakery shop across the road close to a KFC and MacDonalds. Lovely Chinese called The Big Shanghai was about a 20 min walk...

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Thank bikerbabe2014
Oswestry, United Kingdom
Reviewed 3 weeks ago

Scoring on a scale of 1-5..... First impression 4 pleasant on the eye..Reception 3 spacious clean, staff efficient no pleasentries Room 3 clean and large good balcony..Food 1 awful poor presentation bland Restraunt 2 no staff Formica tables like being in school canteen Entertainment 1 none only one bar open with 1 bar staff 20min to get served unacceptable Situated...

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Helpful?
Thank carolineaj
VilaGaleHotels, Manager at Vila Gale Cerro Alagoa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Bolton, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for xmas with my mum. Fantastic looking hotel, great rooms, good location, clean, fantastic spa area. The train stops right outside. Walking distance to the old town. Unfortunately a few things let me give this hotel a 5 star. 1) poor service in the hotel bar (Dog and duck) wait 15-20 mins for a drink as only 1...

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2Thank Sarahbwfc E
VilaGaleHotels, Manager at Vila Gale Cerro Alagoa, responded to this review

Dear guest, Thank you for sharing your review of our hotel and taking the time to describe your impressions. We apologize for any situation that does not achieve your expectations, but if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that...

Reviewed 3 weeks ago via mobile

the hotel clean and good location service in bar terrible wait at least 20 mins for service bar staff not friendly except Paulo who was fantastic entertainment none apart from Christmas night. veggie meals very limited.Ist got back from 11 night's but would not return

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Thank Gerald H
Hammaro, Sweden
Reviewed 3 weeks ago

Nice room and very clean. Buffe breakfast and dinner were very excellent with lots of variety. Friendly personnel all over the hotel. Great gym incl sauna.The pool area was nice and relaxing. This hotel offers value for money

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Thank 454anders
VilaGaleHotels, Manager at Vila Gale Cerro Alagoa, responded to this review

Dear Guest, Thank you for your kind review as we are very pleased to find you have enjoyed your stay at the Cerro Alagoa, and that we have been able to meet your expectations. Thank you for choosing the Vila Galé Hotels and we hope to welcome you again in a near future kind regards Aníbal Costa

Rijnsburg, The Netherlands
Reviewed 16 December 2016

The rooms are small but clean. Breakfest is Great. The staff is very good. Nice Pool and garden. Great bar. The trip and expiriens is a thing to do every year in december. This hotel is a hotel to tell my friends to go to on holiday.

Review collected in partnership with this hotel
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1Thank billwout
VilaGaleHotels, Manager at Vila Gale Cerro Alagoa, responded to this review

Dear Guest Thank you for sharing your review and are really pleased to find you have enjoyed your stay at the Cerro Alagoa. We hope to welcome you again in one of our Vila Galé Hotels on a future holiday. Kind regards Aníbal Costa

The Netherlands
Reviewed 15 December 2016

Visited here in February. Water was cold but my little one braved it to the surprise of the rest of the hotel occupants. Hotel was OK but quite a walk to the beach - down hill- no prob. Coming back was the issue. But otherwise good location if you are fit and hotel amenities and local shops good. Recommend it

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1Thank familyoffduty
VilaGaleHotels, Manager at Vila Gale Cerro Alagoa, responded to this review

Dear Guest, Thank you for sharing your review and are really pleased to find you have enjoyed your stay at the Cerro Alagoa. We hope to welcome you again in one of our Vila Galé Hotels on a future holiday. Kind regards Aníbal Costa

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This modern luxury hotel is ideally situated in the tourist centre of Albufeira, just one road from the Fishermen (Pescadores) beach. The lively town centre, which offers a huge variety of shop, restaurants, bars and entertainment venues, are within 500 m of the hotel. Faro airport is the nearest and is approximately 35 km away. Built in 1990, this hotel was completely renovated in 2004. There is a total of 310 rooms spread over 7 floors including 73 rooms with view and 24 junior suites suitable for families. Guests are offered a stylish lobby with lifts and a 24-hour reception desk with a safe. It also has a TV and games room, a newspaper stand, a bar and an English pub, a restaurant with a non-smoking area and highchairs for small children. Business guests may book 2 meeting rooms with Wi-Fi internet connection and media devices. Additional services include a laundry service, garage as well as medical assistance. In addition, a car park as well as children's club and playground are on offer to hotel guests. The modern, stylishly furnished rooms come equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, there is a pool with a children's pool, a pool bar as well as a sun terrace with sun loungers and parasols. In addition, the hotel features a Health Club with indoor heated pool, a gym, sauna, steam room and Jacuzzi. Guest may also take advantage of massages and beauty treatments. All meals may be chosen from a wide buffet. At lunch and dinner guests may choose their meals a la carte. It is possible to book a half-board stay. ... more   less 

Additional Information about Vila Gale Cerro Alagoa

Address: Rua do Municipio, Lote 26 | Apartado 2155, Albufeira 8200-916, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Price Range: $98 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Cerro Alagoa 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Vila Gale Cerro Alagoa Hotel Albufeira
Vila Gale Cerro Alagoa Albufeira, Portugal - Algarve
Hotel Style:
#15 Spa Hotel in Albufeira
#22 Luxury Hotel in Albufeira
#29 Romantic Hotel in Albufeira
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Cerro Alagoa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside best less noise”
 of 5 bubbles carolineaj, 1 Jan 2017 | Read review
“My room was excellent very clean lovely bathroom which was well maintained and cleaned everyday fresh towels and the bed was made each day the cleaning personnel were excellent,i have been in many hotels all over the world on my travels but the Vila Gale Cerro Alagoa was certainly 1 of the best”
 of 5 bubbles grahamk374, 30 Nov 2016 | Read review
“We had a room at the front of the hotel. We sat out on the balcony for some of the day but kept the windows closed at night, there is a main road outside. As the room had very good air conditioning we didn't find this to be a problem.”
 of 5 bubbles NoraK95, 29 Nov 2016 | Read review
“non pool overlook busy main road but I didn't find this to be noisy”
 of 5 bubbles williampI9287SO, 15 Nov 2016 | Read review
“very noisy front of hotel”
 of 5 bubbles 395lauraf, 9 Nov 2016 | Read review
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