Rocamar Exclusive Hotel & Spa
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About
Finding an ideal quiet hotel in Albufeira does not have to be difficult. Welcome to Rocamar Exclusive Hotel & Spa, a nice option for travellers like you.
As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is easy, with free wifi available.
Guests have access to room service while staying at Hotel Rocamar. In addition, Rocamar Hotel offers a pool and free breakfast, which will help make your Albufeira trip additionally gratifying.
For those interested in checking out popular landmarks while visiting Albufeira, Rocamar Exclusive Hotel & Spa is located a short distance from San Vicente de Albufeira Statue (0.1 km) and Torre do Relógio (0.2 km).
During your visit, be sure to check out one of Albufeira's popular lobster restaurants such as A Ruina, Os Arcos Restaurante, and The Beach Basket, all a short distance from Hotel Rocamar.
During your visit, be sure to check out popular attractions like Centro Histórico de Albufeira (0.4 km) and Albufeira Marina (0.8 km), which are all within walking distance of the hotel.
Rocamar Exclusive Hotel & Spa puts the best of Albufeira at your fingertips, making your stay both relaxing and enjoyable.
Location
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You are paying for the view & location of the hotel rather than the quality as our room was a bit dated looking with dirty walls & old fashioned bedding. Also there wasn't much light in the room at night time (not ideal for women doing hair & makeup). On the plus side, it had a (small) fridge, a spacious bathroom, ample mirrors and a hairdryer.
There was plenty of choice at breakfast (hot & cold) and the staff were efficient. We didn't drink or eat at the hotel apart from breakfast so I can't comment on that.
Only a personal opinion but things I would suggest to the hotel management are; 1. An update of the rooms (paint & bedding), 2. Iron & ironing board facility either in the room or at reception (not expensive & such a big help to guests), 3. A new sausage at breakfast as the current one is not very good (it is more of a chorizo than a breakfast sausage), 4. More lights in the room to help guests doing hair & makeup etc.
Overall, I would reccomend the hotel if someone asked my opinion but a couple of small changes would make the guest experience so much better as the view & location are great.
Let’s start with the check in, bureaucratic system in place, you have to feel some many declaration form before check in, this forms should have been prepared way ahead of our check in. The hotel will charge you €300 for deposit (€150 person). The reception area is not welcoming at all, very old and dated furniture. The receptionists are lovely, both ladies are helpful and very welcoming.
Moving to the bedroom, an absolutely joke! My room had a funny smell that I couldn’t workout what was it. The furnitures are so old that there was one of those old radios fitted in the bedside. The balcony furniture looks like they picked up a table and couple of chairs from one of the bars. Also if you are seating on the chair you won’t be able to see the sea as the chair is way too low, clearly they haven’t put any effort in making this more suitable to their guests.
The shower gel in the bedroom, they claimed to be Ritual, I am a big fan of Ritual and I have used almost all of their ranges, I can tell you that those toiletries are not from Ritual, I might be wrong, but I will definitely check that direct with Ritual.
Breakfast, LOL…a 4 Star hotel offering squash as orange juice to their guests. Very LOW quality of cheese and ham (and I mean very low). The buffet is the worse quality you can possibly expect apart of the eggs. The breads are not fresh and you can tell by the look of it. The staff are not cool, they don’t welcome you, they don’t say good morning, they are loud, far too unprofessional, have personal conversations in front of the guests and sometimes even arguing with each other. I disliked everything about the breakfast.
The poll are is cool, the bar staff is nice and polite. Their is so much that could do to improve around the poll area and to make it more warm and welcoming, first of all things clean those glasses around the poll, second have some relaxing music playing at the poll area and finally why on earth would you charge €30 deposit per towel to use on your poll? I DON’T GET IT! Again this was supposed to be a 4 stars hotel.
Also the food available in the poll and as room service is disgusting, we ordered 2 chicken burger from their menu and it was absolutely disgusting. The burger was one of those flat processed fake chicken instead of an actual chicken breast, the fries were from frozen pack, the bun was something from 4 days ago which was let to dry before they used. Once again the quality was absolutely gross.
Would I stay here again? Absolutely no. Would I recommend the hotel? Absolutely no.
I totally dislike everything about this “4 stars Hotel”. Don’t claim to be something that you are clearly far from being, you should claim to be 1 to maximum 2 stars.
We realized due to Covid19 that there would be changes made and although it was not ideal i think the hotel set things up okay.
Hand sanitizing , social distancing, face masks etc were all in place.
Hotel was very quiet as was the resort to travel restrictions.
But never at any time did we feel unsafe.
We had a room with a balcony and sea view.
Rooms were cleaned daily.
Rooms had a small fridge and air con.
Room safes are available at a cost. £15 per week.
Breakfast was certainly a different experience but adequate if not repetitive.
We are booked to stay at the Rocamar again in April of next year as April this year was cancelled , Francisco kindly allowed us to change our dates forward.
We booked a last minute trip to the algarve. Our main attraction to the hotel was the location, pool and Seaview. I had requested a Seaview room or any potential upgrade as my partner was having a large surgery the following week. This request was ignored and we were given a very basic room looking out into a ruin building. Throughout our stay, the staff were not overly friendly or welcoming. We had breakfast here each morning which wasn't great so we stuck to the scrambled eggs and in the end did not continue eating here as it was too repetitive.
It should be noted that although the swimming pool area is beautiful, there is roughly 10 sunbeds on the deck whereby there is only one area wheree the sun remains throughout the day. People appear to become agitated waiting for sunbeds to become free. We spent 2 days at the pool where we went down at 8am to get sunbeds. On the last day, myself and my partner wanted to go out for a bite to eat at lunch time. The bar man asked us how long we would be and we informed him that we were just popping out for a quick bite to eat and would be back (no longer than 45-50mins). The security guard then came over tapping his watch to us staying " you have 30 minutes". In shock, my partner and I agreed but as we rushed our lunch, we decided to return to the pool, get our stuff and head to the beach. We felt this moment really ruined our last day here and we are equally not responsible for the hotel not having enough sunbeds to cater for all guests. Additionally, no room numbers are taken as people arrive at the pool, therefore we had no idea if those at the pool were even guests at the hotel.
THE GOOD:
If location is your number 1 goal for the old town in albufeira, this hotel is your best bet. Additionally, the pool area is amazing if you plan on sitting there all day.
Laslty, on one occasion as we were getting ready to head out for dinner, we decided we would get a cocktail from the bar below, however we weree not allowed bring it up to the room. This was disappointing, however the barman was most friendly and extremely helpful and made a beautiful cocktail for us.
Rooms nice, no kettle tho, for a 4* hotel a must I feel.
Fridge included , but only one drawer !
Wardrobe is large enough though .
Evening meals are quite expensive compared to the many local restaurants
Breakfast, a mixture of continental and ‘ English’ but avoid the bacon and ‘sausages’
Bar area is nice with outside seating overlooking the beach
Beware you will need to pay a €100 deposit when booking in.
Staff are friendly .
Would I go again, yea probably
Be aware that when you arrive they want a security deposit of 100 per person, I thought it was too much , that's 200 per room, however there was no problem getting it back on leaving.
We had upgraded our room to sea view and we got an executive room which had ment we had our own sun loungers and that's where the good ends.
The bathroom was so shabby and small. We had nowhere to put our toiletries the shower was way too small toilet seat didn't fit. The floor was dirty the door strip had all kinds of things stuck in it.
The beds are so hard it's very hard to sleep and the pillows are just bits of stuffing that didn't fill the cover. Asked for new but the never arrived. No tea making facilities in the rooms.
The sun deck and pool area are very small and nowhere near enough sunbeds. The chairs and tables are broken.
The breakfasts are horrible we had gone B&B and only had 2 then ate out.
The cleaners would move the sunbeds back in front of the rooms even if you had just gone inside for a minute.
The location is fabulous but that is where it stops. Look for something more comfortable
"Would definitely recommend this hotel in old town albufeira as the location is fantastic and lots of eating places around. "Read full review
"Pool limited space , would pay for sea view and breakfast. Bar cocktails a bit hit and miss. Spa and gym worth a visit."Read full review
"Only 6 sunbeds and you have to be quick, they also allow towels to be left to save the sunbeds. So you don’t get a chance you use the roof "Read full review
"Don't hog/reserve the limited sunbeds at the pool by leaving your towels, be considerate to fellow guests."Read full review
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