Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
We're pleased to introduce you to a new concept of holidays in Albufeira, leisure, style, with genuine hospitality. We bring to you a true family holidays. Recently renovated featuring a splash park, water park, outdoor swimming pools for children and adults, 4 restaurants, SPA with indoor pool, the Jupiter Albufeira Hotel stands out from the rest. This hotel is a haven for fun-loving families with energetic activities, great entertainment and an All Inclusive programme including Kids Club, Teens Club and complimentary transfer to Pescadores beach and Albufeira old town. Relaxation never goes amiss on holiday and time can be spent in the peaceful environment of the spa or taking a plunge in the quiet pool area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish, Portuguese
Location
Rua Alexandre O'Neil, Albufeira 8200-343 Portugal
Name/address in local language
Jupiter Albufeira Hotel - Family & Fun
4.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Jupiter Albufeira Hotel - Family & Fun garners high marks for its cleanliness and attentive service, with guests frequently highlighting the spotless rooms and hardworking staff. While the hotel's rooms are celebrated for their spaciousness and modern amenities, some guests point out noise issues.
The lively atmosphere, complete with varied entertainment, is a hit, although the music volume can be high for some. Despite the praise for its amenities and location, the value proposition is questioned by those expecting more from a 5-star establishment, especially with added costs and amenities like the occasionally cold pools.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Friendly
Amenities
Comprehensive
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Detailed Reviews
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We left with our children aged 25 & 20. The Pension is family-run and there were a lot of small children... a little worried at first, everything went very well. Despite the somewhat noisy meals, the restaurant remained very clean. Cleaning was done as soon as a child spilled something. The waiters were at your table as soon as the glasses were empty, always smiling. The food is quality and diverse with a different theme every day. The little plus pizza made for you by the minute was excellent! The à la carte restaurant offers quality dishes and wines are good. The soundproofing is very good in the rooms and super comfortable bedding. The cocktails are not extraordinary but it remains ok. The waiters are mostly very smiling. Many thanks to the animation team who do their best to satisfy all ages, and a special thank you to Nitto & Riad who spoke French with us and animated the Things to do. We liked the Inn’s location, so we could walk around the strip in the evening and be in the Old Town in 5 minutes during the day thanks to the Inn shuttle. In short we spent a great week at Jupiter Albufeira.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well what an awesome hotel this is for families, it was awesome from the minute you walked in to the minute you left. I’ll start with the only let down with the drip, the staff on the restaurant were rude and unhelpful. POSITIVES- Reception was helpful, booked us in straight away, polite, lots of help and advice given. The room wasn’t ready but as soon as it was they rang to inform. Plenty of space to leave your luggage and changing facilities nearby to get changed.
Room- clean, spacious and well maintained. Had a family room on the 9th floor with great views.
Food- we thought in general was good, plenty of choices, loved the themed nights they do to give variety. We found if you went at the quieter times to good wasn’t as hot, if you went the busier times the food was hot. Same every all inclusive though.
Drink- plenty of choices to be had in the many bars around the hotel. Some premium drinks too on the all inclusive.
Facilities- unreal, we took an 11, 9 and 3 year old and all had plenty to do. The slides are great even for the adults, the splash zone is great and a good laugh for the younger kids, the kids pool is perfect for the 3 year old. The main pool was big, spacious and a perfect swim up bar. Not the warmest but it was October. The pool and surrounding area was cleaned daily and always maintained throughout the day. My 2 eldest loved the football pitch, evening games arranged for both adults and kids. Watched and was good fun. The entertainment was fantastic always something going on.
For my special mention to the staff at the pool side bar, Ciao, Ghee and Sandra. Always laughing and joking, helpful. We especially had a good laugh with them when it rained and we were the only ones in the pool so enjoyed some Brazilian cocktails.
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Date of stay: October 2024Trip type: Travelled with family
Room Tip:Take warm clothing for October onwards as the weather isn’t the best. Go for your meals at busier...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We are just back from a fantastic family holiday at this hotel with a baby and a four year old.
Food - Excellent, while I would say it's not the largest selection I've seen at an all inclusive, the quality is excellent. I've seen a few reviews that said the food was not hot enough, but this does not reflect my experience at all. Certainly didn't see 'queues for the microwave' at any point during my stay. There was a different theme each night so it did not get boring, along with a kids area and Italian section, so something for everyone. My wife is a coeliac so requires gluten free food and this was superb. The buffet is not labelled, but this is because the hotel would rather prepare something fresh for you to ensure there is no contamination and the quality of food she received was really superb. The a la carte restaurant was really delicious and fantastically presented, anyone going to the hotel should be sure to use their included visit! Plentiful snacks and ice cream available through the day too.
Drinks - Also excellent, plenty of choice, brand name spirits included, Superbock and San Miguel on draft. No included mini bar in the room, but there is a water dispenser on each floor.
Entertainment - We saw four shows during our stay, your fairly normal all inclusive family shows, singing, dancing, a magic show. The highlight was the Moana show, which our daughter got to participate in, practicing at kids club during the day, this was a real highlight for all of us and there were lots of proud parents watching that night. The animation team deserves a lot of credit for putting this on and it's something we will all keep very fond memories of! Unfortunately we did not have the best weather during our stay, but there was always something for our daughter to do. On previous holidays she has refused to go to kids club, but this time she was asking to go.
The pools were clean, a little cold but once you take the plunge they are absolutely fine and the swim up bar was great. There's a pool for everyone, a quiet one, a large pool, a splash zone and several large slides.
Check in was easy and quick, we arrived at midday and our room was ready for us, porters took the bags straight up to the room for us.
We were gutted to leave on the day that the halloween events were starting, we saw the start of some hogwarts decorations going up and wished we were there a bit longer!
If I had to give a negative, it would be the lift system. In principle it's a good idea, but it does not factor in how many people may be in a party, or if they have a pram, so lots of groups can be assigned the same lift with no hope of all fitting in. 90% of the time it's fine, but peak times can see you waiting 5 minutes+ for a lift.
We would certainly look to come back here.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A crowded but clean experience, with an average to sometimes poor Buffett selection, and lifts that will have you waiting 20 minutes to reach the ground floor at prime times.
Our stay with The Jupiter was mostly event free with the one exception being the wait for an empty lift around prime times. This was exasperated by being on the 7th floor.
The hotel offers a relatively small amount of entertainment for children. Including a small climbing frame and slide, soft play, and shallow swimming pool with water slides.
Disappointingly for the duration of our stay the children’s buffet selection did not extend beyond chicken nuggets and spaghetti bolognaise, but this was balanced with fruit, veg and salad from the adult buffet area.
Staff were always polite, attentive and helpful. WiFi good throughout.
Location was central but required taxi (Uber is great here) or use of shuttle bus to get in and out of new and old town with families as paths can be tricky to walk.
Our room was pool facing and so could hear the noise from the night time entertainment even from the 7th floor on the far side. I suspect closer rooms may have a more negative experience. However if you’re going to bed later this may not be an issue, bed time for our 2 kids was around 9pm.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Unsurprisingly half term is extremely busy at all times.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jupiter Albufeira Hotel, Guest Services / Front Office at Jupiter Albufeira Hotel - Family & Fun
Responded Jun 4, 2024
Dear Gazpy, We want to express our gratitude for taking the time to leave us a review. Your feedback is precious to us, and we wholeheartedly appreciate your kind words regarding your high cleaning standard experience. As for the children's corner, the goal is to provide them with an experience of choosing their food, special appetizers, homemade pizza and pasta, nice desserts, and ice creams made especially for them. However, all our restaurants, a total of 4, with their cold and hot selections, are also for them to enjoy. We aim to provide a lovely experience supported by a professional and friendly staff always at your service, helping and assisting you during your holidays. We are pleased that our pools and slides were to your liking. Thank you again for your preference. Kind regards Marilia G.| Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just had a week stay at the Jupiter and definitely not a 5 star hotel more like a 3 star hotel, we have stayed at lots of hotels at a 5 star and this is definitely not! Very disappointing food was cold, dried up and choice very cheap and limited, even the themed nights were very repetitive just a little change was similar to a school dinner honestly wouldn’t serve this to my dogs, we had to eat out a good few nights as the food was so bad , staff in restaurant need some training in customer service and manners !
Pool area is needing a good clean, music from speakers horrendous/crackling and interference and music inappropriate around a pool for children lots of swearing on a good few songs
Rooms are standard for 3/4 star beds uncomfortable all bumpy and pillows hurt your neck needs upgraded this was supposed to be a nice family holiday for Easter but this was spoiled with choosing this hotel! Don’t book and waste your holiday or money No water left to drink in the room which is the normal in most AI hotels even less graded than a 5 star !!
Weather wasn’t great and was cold (obviously not hotels fault) but throughout the hotel they had air conditioning on making it even worse to sit and have a drink
Tent outside not acceptable for children was cold and not inviting at all to sit in entertainment for a 5 star was terrible ,unorganised and not professional in any way We had a horrendous experience and how you can say in other messages standards were met is beyond me and how people don’t get sick is beyond me The management running this hotel should be ashamed and embarrassed leading this hotel they way we have experienced
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Pick somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jupiter Albufeira Hotel, Atención al cliente/recepción at Jupiter Albufeira Hotel - Family & Fun
Responded Apr 8, 2024
Dear O2721SNangelam, Thank you for sharing your feedback with us. We are very disappointed to learn about your experience. As a Hotel, we strive for excellence, providing comfort and the best customer service for our guests. Clearly and following your report, it was not what you’ve experienced, worsening by extreme weather conditions, unusual for this time of year which ruined your family holidays Providing a bottle of water only at check-in days and then providing filtered water dispensers on each floor, at our bars and restaurants, as well as reusable water bottles and cups, is our little contribution to adhere to environmentally responsible practices. We deeply regret your opinions about our Restaurant Service and offers provided, we pride ourselves on serving delicious and satisfying meals, and we sincerely apologize as this is certainly not the kind of experience we would like to deliver to our dearest guests. We are a team that takes pride in its work ethic, and professional skills, and believes in our services and facilities, and we only regret you didn’t share all your raised concerns and dissatisfactions while you were in since your comfort and happiness are one of our goals Yours Sincerely Marilia G.| Guest Relations
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an honest review..:: pools- lovely and clean, water slides great fun but life guards not always keeping an eye out (for example there were some kids going down in fours on quite steep slides). considering the amount of guest there are simply not enough parasols provided by the hotel - this then results in people reserving beds from 7am onwards - the hotel could sort this with more parasols
food- was very good - didn't understand previous reviews saying not hot enough- all the food we had was great as were the drinks.
rooms- the balcony situation was not safe really. Heater system on balcony that a child could climb up on possibly which considering this is a high rise hotel isn't good. the rooms also lacked any decoration which is something that could be improved on. Toiletries were also non branded and not what you would expect of a five star . bedding and bed were also not in line with five star - quite cheap feel to linen and mattress
pool towels- never experienced this in a five star before but you can only change your towels between 9am and 12pm . Our towels were moved and when i asked for replacements I got accused by someone on reception of leaving towels on sunbeds too long to reserve them - despite me saying that was absolutely not the case I was spoken to quite rudely by this member of staff who eventually agreed to replace the towels after giving me quite an unnecessary lecture.
sky bar - lovely and we really enjoyed this - beautiful views and like the rest of the hotel very clean location- not the best really - one very good restaurant by the hotel called martinique which was amazing
overall not a five star so if you go expecting that you will be disappointed
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jupiter Albufeira Hotel, Guest Services / Front Office at Jupiter Albufeira Hotel - Family & Fun
Responded Jul 27, 2024
Dear OliviapT3848DX, Thank you for your honest review. We appreciate your detailed feedback, which is invaluable for us in making improvements. We're glad to hear that you enjoyed the cleanliness of the pools, the fun water slides, and the quality of the food and drinks We regret the issues you encountered, particularly regarding the lifeguards, the availability of parasols. We take these concerns seriously and will look into making necessary adjustments to enhance guest comfort. Our pool towel policy is to change the pool towels every day at a specific time. This change is part of our commitment to sustainability. By doing this, we ensure that the towels are always clean and fresh for our guests while also managing our resources more efficiently. This approach helps us save water and energy, contributing to a more eco-friendly operation. We acknowledge your point about the location and understand it may not suit everyone's preferences. . Your positive comments about our sky bar and its beautiful views are much appreciated. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, Monica F. | Guest Relations
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We’ve just returned from a fantastic stay at this hotel. I really cannot fault it. From arriving and the receptionist being so kind and friendly to our young son, to the day we left, it was perfect.
The room was spacious and well equipped. It smelled amazing every time we went in. The air con took a bit of working out but was fine once we did. The rooms were cleaned and new towels and bedding provided whenever you didn’t leave the ‘do not disturb’ sign on the door. We’d requested a lower floor and had a lovely room on the second floor with a great view.
The food was great. It has the usual hectic nature of an all inclusive restaurant but it was spaced out and you didn’t feel on top of other diners. You could mix it up by eating in different parts of the restaurant - some overlooking pool, some inside, some in the Italian part, to provide variety. Plenty of choice and something different every day (themed night every night) with the same staples most days. The Italian was lovely although the pasta chef doesn’t know what small portion means!!! We only hit hot dogs and burgers one day but they were a nice change from 3.30 in the Italian. The snack bar was good for sandwiches, crisps , yoghurts/fruit and ice cream too. We booked into the a la carte and Brazilian restaurants one night each and enjoyed…although if we went again we’d probably stick to the choices in the main ones.
Drinks were great. Plenty of choice and the lager, cocktails and sparkling wine all went down well every day. The cups are a half pint size so even though we’d taken our own larger ones we didn’t use them as we preferred to just get nice cool ones more often!
There was plenty of choice for our son too who enjoyed the ice creams, slushies and mocktails. The swim up bar was fab and very welcome.
Sunbed wars not a thing although people were reserving those closest to the poolside from early - we came down between 9.30-10.00 every day and always got some with an umbrella.
Slides were fab, activities for kids plentiful…always little half hour games to join in with by the pool.
Had my nails done at the spa which was a nice treat and got 10% off with bring a guest.
Rooftop bar gorgeous, if a little dark to play cards! Watched Man City in the bar downstairs one sat and our boy had a couple of goes on the go karts at the Gali. We only went in the entertainment tent briefly once and it wasn’t our cup of tea but it always seemed full.
Irish bar opposite ok…we decided the hotel was just as pleasant.
Hotel shop has nice little trinkets in and they had market stalls every day in the lobby which was nice.
The last thing I would say was how clean this place is. It is immaculate. The pool toilets are fabulously clean, the floors around the pool are - everything smells so clean.
We loved our holiday and although we don’t particularly like going back to the same place every year, it is very tempting as this place will be hard to beat.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was one of the best all-inclusive inclusive I have stayed in I have a 2 and 5 year old, The rooms are roomy and shower is fantastic beds made up everyday and roomed cleaned fresh towels given when old one not hung up free beach towels which can be exchanged for fresh whenever you want.
The food was great the kids selection not massive just the basic nuggets chips fish fingers and a pasta so my kids had what ever was on offer for the adults in general or the Italian bar food as this could be prepared fresh. So much fruit and salad can't go wrong breakfast was amazing so much on offer you can't not eat. And the desserts were amazing I definitely came back heavier 😀. Snacks all day long were good ice-cream crisps pasta.
The pools were great so much fun a small one a kids splash area slides and a huge pool with swim up bar my 5 year old favorite sitting having a drink at
The kids entertainment was great a little later than I would have likes as disco was at 8.15 and show started at 9pm so my 2 year old was generally always wanting to go to bed by then but the bouncy and the go carts good (yes a little extra in euros but worth it for the time you get on them)
Sky bar is lovely and worth a visit just for the views and a short walk through new town to the beech or you can get the complementary shuttle straight down. Beech is lovely. Overall fabulous holiday the staff are always there to help and so many just constantly cleaning and tidying. X
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Choose you time for reception questions as they get busy during certain times a bit of a wait if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 10 day's at this lovely hotel as a couple which they call 5 star and they lived up to that rating for us. An unbelievable choice of hot & cold food was on offer somewhere in the hotel from 6.30am till late at night. Choosing a high sea view room (if you can afford it) is beneficial as the view is incredible. As the name implies this hotel caters for families not couples but we still enjoyed it. We did have to endure lots of crying and squealing babies though mainly in the restaurants so if that is an issue maybe look elsewhere for a hotel.
As we were staying for 10 nights we were entitled to 2 special dining experiences. One Italian & one Brazilian the latter being a meat fest. It keeps coming until you stay stop. The free shuttle bus was great also taking us to the old town & beach running several times a day. They even provide a sun cream dispenser by the pool. (see photo)
However we were concerned to find a safety issue that everyone with kid's should be aware of. We have reported this to the hotel direct, as yet no response.
This hotel is tailor made for families as advertised and is good in most areas however we did notice a potential problem with the room balcony. Obviously parental responsibility should be paramount at all times but feel that the air conditioning unit situated on the balcony would give a small child access to climb on it and breach the safety rail. It is possible that a chair on the balcony can be used.to do this. We were on the 8th floor but noticed all room balconies have these units. A fatal accident waiting to happen we feel.
To reduce the risk of a curious child being able to climb onto the A/C unit it would need the space above being closed off in some way for all units in the hotel. What price is safety?
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Use the quiet pool if you don't want too much noise from children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have just landed from our half term stay at this hotel. We booked with Jet2 and the checking in and transfers were very smooth. The room was very spacious and got cleaned and towels changed every day. Our empty bottle of water was replaced each day as well. The pools were cold but were bearable when the sun was out. We liked that you can borrow beach towels from the hotel and get them replaced each day. We all enjoyed the buffet food and our children enjoyed trying new things. Always a decent choice of hot and cold dishes. The hot food wasn't piping hot but it certainly wasn't cold. The rodizio was very tasty and the meal in the a la carte restaurant last night was amazing. No complaints about the beer and wine included in the AI and our girls loved the slushies. We had an early flight, arriving at 12.30pm, and expected to have to put our suitcases in storage until later in the day but we were lucky enough to be able go straight up to our room. The lifts were abit random but it didn't cause us any issues but can see them being an issue during a busier time of year. They are 'smart' but can't register how many people are in the lift so they tell more people to pile in, which obviously isn't possible. We went to zoomarine twice, which was really fun and we would massively recommend the dolphin emotions experience. Incredible! One thing that we missed out on was requesting packed lunches for when we went out to zoomarine. We didn't know that this was an option so that could have been better communicated. We ended up spending about £50 on lunches over those 2 days. Not a huge amount but would prefer not to have spent that. Overall we had a brilliant week and we are sad to be home.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Albufeira area.
PRICE RANGE
C$240 - C$556 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Montechoro
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
408
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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