Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Looking for a place to stay in Carvoeiro? You've just found Monte Santo Resort, a family-friendly resort. In the rooms, guests will find amenities such as LCD TV, fully equipped kitchen and air conditioning, as well as free Wi-Fi available throughout the resort.
Monte Santo Resort has 6 outdoor swimming pools, a Kids Club and a Wellness Centre (SPA, indoor pool, sauna, Turkish bath and Jacuzzi). If you want to visit Monte Santo Resort by car, parking is free.
In Carvoeiro, be sure to try the typical dishes in restaurants such as O Pescador Benagil, The Wolf Bar and Grill or Primavera Ristorante Trattoria.
Carvoeiro is also known for its beautiful lighthouses, such as Farol de Alfanzina/Alfanzina, which is just 10 minutes from the property. Nearby you can also visit Praia do Carvoeiro (1 km) and Ermida da Nossa Senhora da Encarnação (1.5 km).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Modern
Languages Spoken
English, French, Spanish, Portuguese
Location
Rua João Paulo II, Carvoeiro 8400-556 Portugal
Name/address in local language
Monte Santo Resort
4.5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Monte Santo Resort is well-regarded for its prime location near Carvoeiro and local beaches, which many travelers find appealing. The service is typically seen as friendly and helpful, with a special nod to the resort's cleanliness and serene atmosphere.
However, guests have suggested that the value proposition could be better, referencing the resort's aging infrastructure and costly extras. While the rooms are spacious and come with a range of amenities, some visitors have noted the need for updates and more consistent maintenance.
Location
Convenient
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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We had a positive experience staying at Monte Santo resort. Upon arrival, we had a few issues of flooding in our room, but this was quickly resolved by the team. The hotel is in the ideal location close to all nearby attractions such as carveiro beach, portimoe and the benagil caves. The cleaners did a great job every day of tidying our room and replacing our towels. The room consisted of two bedrooms two bathrooms, living area and kitchen with a fridge. Freezer oven microwave hob dishwasher and washing machine. We booked this resort due to the indoor heated swimming pool, however the swimming pool was a very cool temperature and did not heat up. One Jacuzzi was out of order and the other one was not very hot or bubbly. The spa on site was very good, but quite expensive. The restaurant Had a great variety of breakfast and was never too busy, however, the evening food menu was not that great. Paulo and Jose were very helpful and I would also like to mention Claudia from the kids club as she was amazing and offered fantastic activities for the children. The tv channels need updating and there is a lovely area with frogs and turtles near the love lock bridge.
It would be great if the hotel offered a shuttle service to the nearby beach, all year round, and they had another restaurant and more variety of food. It was also quite disappointing that the pool bar was closed and it would be great to sell some snacks on site. We ordered room service from the aroma restaurant, and the presentation was great, but most nights we ordered takeaway or visited different restaurants close by . Conclusion, this is a great 3/4 star hotel resort, Some slight refurbishment is needed, but overall good for a short family stay and a very scenic hotel with lovely views and friendly staff. I would definitely recommend and visit here again.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip:Ubers are really cheap €4 to the beach and most places. The tv channels disappear and the signal...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Santo Resort, Diretor-Geral at Monte Santo Resort
Responded Feb 27, 2024
Dear Mrs. Kumar, The Monte Santo Resort Team would like to thank you for the preference and for taking the time to leave us your feedback regarding your stay at Monte Santo Resort. We are beyond pleased to know you had a good experience. Your kind comments, in special towards our location, cleanliness and Staff, will be gladly shared with the Team. We would also like to inform that your suggestions of improvement will certainly be taken into consideration. Looking forward to exceeding all expectations on your next visit. Kind Regards, Marta Manso - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stopped for 10 days at the Monte Santo resort. On arrival we were greeted and transported to our 2 storey townhouse. The townhouse was very clean, modern with good facilities overlooking a small pool surrounded by about 12 houses. the only downside to the townhouse was it had an upstairs balcony which had no furniture making it unusable.
The staff at the resort were friendly enough and the food in the restaurant was good but breakfast became a bit repetitive. drinks average prices were €2.50 - Latte €2.50 bottle of water €5 beer.
The only downside at the resort was the pool area. The pool floor was filthy, the pool guy put a pool vacuum in every day for about 30 mins but the bottom of the pool was grim, covered in rubbish and filth. i messaged reception and the pool guy came out with a net and wafted it about and disappeared again. the patio area surrounding the pool was never swept or mopped properly throughout our 10 days. it was covered in sun cream and dirt. the pool guy came out 4 times and mopped up where the seagulls drank out of the pool but at no point did he give anywhere a thorough clean. The sunbeds were all dirty on the fabric and legs and alot of the umbrella's were broken. The steam room was also faulty all week and the drains kept blocking causing a terrible smell.
Overall we had a good stay, it was a nice walk into the town and the closest supermarket is about a 15 min walk away.
i hope they improve the cleanliness around the pool and we would defiantly return.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Santo Resort, Diretor-Geral at Monte Santo Resort
Responded Oct 12, 2023
Dear guest, The Monte Santo Resort Team sincerely appreciates the preference and the time spent reviewing your experience. We are pleased to know you enjoyed our town houses and had a good stay. However, regret that not everything went according to your best expectations. Your comments hold great significance to us as they enable us to pinpoint areas where we can enhance our services. Know that your suggestions of improvement will certainly be taken into consideration. We genuinely hope that you will contemplate returning to our resort in the future. Kind Regards, Patricia Correia – General Manager
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I have never posted a review prior to this, but this place deserves an exceptional review. Firstly, the staff are excellent, in particular Pedro, Homraj and the lady who runs the bar/restaurant (whose name we didn’t get), nothing is a problem for them. The place itself is immaculate, accommodation is fantastic and we particularly loved the quiet atmosphere they promote, no ridiculous music all day at the pool for example. The town centre is a pleasant 11 minute stroll going to and an unpleasant 22 minutes in the other direction (all uphill), however there are Tuktuks that will bring you back for a fiver, (look for George). The town is very pleasant loads of shops and places to eat and very picturesque. We will definitely return.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Manso, Diretor-Geral at Monte Santo Resort
Responded Oct 8, 2024
Dear 324fidelmab, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and that our staff, especially Pedro and Homraj, made your stay memorable. We're glad you appreciated the immaculate surroundings and the peaceful atmosphere we strive to maintain. It's great to know you enjoyed the local area and found the stroll to the town center enjoyable, despite the uphill return! We look forward to welcoming you back for another exceptional stay! Best regards,
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Arrived on Easter Sunday for a week long holiday. We've not been here before, and my husband did all the booking and travel arrangements. So my delight was truly 100% on arrival. We were too early to go to our room, so we joined them for late lunch in the restaurant. We ordered pizza - it was really good! And a couple of drinks. After we were advised the room was ready for us at 4pm, we were taken my golf buggy to our villa. We were on the far left of the complex which was lovely and quiet (even though it was kids spring hols) The room was really well designed, spacious, clean, great kitchen that had dishwasher, washer / dryer, freezer, fridge, microwave, coffee machine, kettle, and dinner service for 4+ people. My only addition to the kitchen stay kit, would be a small cleaning kit ie, washing up liquid, kitchen cloth, extra bin bags, extra tea towel. There was 2x dishwasher tablets and I think 2x washing machine tablets but neither of them were well distinguishable and I was worried I'd use the wrong one in the wrong machine, so these could be better labelled. I also felt there needs to be a welcome pack (there's a small bit of un-updated info on the TV channel, but not really informative) there were little things I wished we'd known about at the beginning of the holiday, ie, local info, taxi numbers, food places, supermarkets, etc etc .. even to ehat was going on / available at the complex. The dining could have been explained more, you had to goto the restaurant to get that evenings menu. We also didn't know until the last night that you could order takeaway, just these few things might not only increase your restaurant footfall, but also keep guests on the complex. The room itself was really 5☆ really happy with everything, the housekeeping ladies were really thorough and fast with their turnaround of the room. They delt twice with flying ants near our patio windows. The restaurant staff were very attentive, food was excellent. Good choice of fine dining foods, perfectly styled and well cooked, check backs on the meals were always done and no issues at all with front of house staff. We didn't get to use the pools as they always seemed busy (maybe a couple of hours early or later could be dedicated to adults only for a swim or hot tub experience) - and sorry if this is already done and we just didn't know about it. Like I've suggested this could all be explained in a welcome pack. All in all we had a beautiful time with you, we 100% recommend what you have to offer, 5 ☆ all round (with a tiny tweek) Thank you for a wonderful stay. We will be back :)
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Staying at Monte Santo was a true dream. Even in August, we never felt like we had too many people in the pool or in the spaces, and there were always chairs for everyone. Everyone's service and friendliness made us very happy and we loved everything without exception! From cleaning the room after hours at our request, or immediately resolving a noise issue in the room next door... they were tireless! And the hotel is beautiful, beautiful! We will definitely be back. Thank you all!!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our third visit to Monte Santo in 10 years. All the staff are helpful and friendly and the food is delicious. We stayed in a townhouse which was really comfortable and clean. However, we’ve noticed a slight decline in the maintenance of the resort, cracked floor tiles around the pool, the bridges over the pool need maintenance badly. These things don’t cost a lot of money. The sun beds and towels need renewing and they now charge you for clean pool towels which they never used to. We do love it here and the kids have had a great time and we hope when we do return the maintenance side of things has improved for what’s meant to be a 5 star resort.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Santo Resort, Diretor-Geral at Monte Santo Resort
Responded Aug 17, 2023
Dear guest, We would like to thank you for the continuous preference and for taking the time to review your recent stay at Monte Santo Resort. It is a pleasure to know you enjoyed our town houses and had a confortable stay. Your kind comments, in special towards our Staff and food, will be gladly shared with the Team. We have also taken your suggestions of improvement into consideration for further betterment. Know that the mentioned maintenance issues are being looked into. We look forward to exceeding all expectations on your next visit. Kind Regards, Patricia Correia – General Manager
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This hotel is lovely and we couldn’t fault the cleanliness of the rooms. We were in a two bedroom apartment (72) which was spotless and the cleaners did a fantastic job every day. The apartment was very close the main dining and reception. We booked bread and breakfast and again couldn’t fault the variety available, plenty of choice for everyone plus I saw gluten free options. Plenty of sun-beds so no need to reserve at all, whether it was the time of year being September. We ate lunch most days at the hotel as was easier, the three of us can to around 60 euros . We got large bottle of water to drink around the pool - cost was 2.50 euros, cokes were 3.50 euros. We walked daily into Carvoeiro which took 20 mins from the back gate and got Ubers back that cost between 4.5 euros and 5.5 euros. The only thing that let the hotel down was lack of information about where things were ie replacement pool towels, opening times of restaurants etc, they could do with putting useful information in the rooms so that it would be easy to find. Lots of English channels on the tv in the rooms - like home from home. Was a nice break away altogether.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Manso, Diretor-Geral at Monte Santo Resort
Responded Oct 8, 2024
Dear Nessie, Thank you for your lovely feedback! We're thrilled to hear that you enjoyed your stay in our two-bedroom apartment and found it spotless. It’s great to know you appreciated the variety at breakfast and the convenience of the sunbeds. We also appreciate your suggestions regarding information in the rooms; we will work on providing clearer details for our guests. We're glad you had a nice break and hope to welcome you back soon! Best regards,
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We had been to Monte Santo several times over the past few years. This time the experience was completely different.
We were a located a room at the far end of the resort and waited 3.5 hours on arrival to get the room key. The reception staff are truly awful, unhelpful and rude. The exception was the gentleman who drove the buggy who could not have been more helpful. When I complained to the manager (Patricia) i was told that she had neve had a complaint about her staff.
the standard of maintenance was dreadful. There were three wooden bridges, two at the pool and one on the path up thought the resort. The wooden bridges were in a terrible condition with loose boards and some serious trip hazards. The two bridges over the pool had several pieces of the handrails missing, marked helpfully with cones but never repaired. The path through the resort was completely overgrown and only in our last few days were the overhanging bushes cut back. The footpaths and pavements are full of weeds.
We were told that to charge our pool towels it would cost €1.00 or "wash them ourselves" as one of the reception staff helpful added. Hardly the stuff of a 5-star resort.
There was no kids club as "they were short of staff"
We will certainly never the go back this overpriced, underperforming resort again. There are better options in Carvoeiro, particularly if you have children, who might even value yu as a guest.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Santo Resort, Diretor-Geral at Monte Santo Resort
Responded Jan 9, 2023
Thank you for staying at the Monte Santo Resort. We regret the resort facilities and services did not meet your expectations and will consider your feedback in our improvement efforts moving forward. Nonetheless, we regret you didn't enjoy your stay but hope to have another opportunity to restore your faith in our services. Kind regards, Patrícia Correia -General Manager
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Our first time staying at Monte Santo and we had a fantastic holiday! We stayed in Townhouse 103, loads of space, comfortable furnishings, lovely outdoor areas to sit out with a drink, can’t fault it! The villa was spotlessly clean, very well soundproofed, couldn’t hear a thing from other people. Housekeeping comes in every day, general tidy up and fresh towels when needed and clean linen every few days. The staff are friendly we had a couple of small things that needed sorted after arrival and within half an hour of calling reception, a member of staff was at our door and the problem was resolved. Used the pool and facilities multiple times, and enjoyed a massage at the spa. Would 100% recommend!
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:If you’re keen to explore the area, definitely get a car as the resort is quite a walk from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ok so let me start with a major negative that really bothers me, but might not worry others. When I go on holiday I expect to be able to relax, never more so than when eating. Well you won’t be having a leisurely meal here, the waiters table etiquette is awful. They are permanently hovering within arms length on the table, if you are one of only a few groups of diners, you may attach several of these vultures. Leave anything too long, put down your cutlery, don’t finish your bread quick enough, they will take it. On 3 occasions I had to put my hand on a plate to stop it being cleared, if they did ask, they would ask as they grabbed it. I expect plates cleared after a course for the whole table not whisked away as soon as you pause. Also if I ask for water and ask a waiter to leave the bottle pouring to me, then I don’t want them forcefully pouring water for the whole table. Again on one occasion I had to take the bottle from the waiter and stick it under my arm so he didn’t come back again. At this point he had made 3 attempts that I foiled to pour water for people who didn’t want it….fine if it’s free but at 4.50 a bottle I’m not wasting it. Please someone teach the staff to be attentive not invasive, remain out of sight not gurning and staring at the diners. Otherwise food, pool, and the fabulous 2 storey houses are brilliant. Independent air con throughout and the site was always quiet. Cleaners were superb, amenities fine…..I had seen complaints about WiFi but we had no issues. Perfect for our family myself, wife, 15yr old daughter and her friend. 12 min walk to town, 16 mins back. Town is family friendly but all the beaches are very small. Another note, they advertise tennis, and you can play, but 2 of the 4 balls were punctured and the racquets were a bit tatty. Surely a resort like this could invest a few Euros in some new racquets and a few tubes of balls. So I would stay again but I’ll be taking a long pointy stick to keep the waiting vultures at bay.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Santo Resort, Diretor-Geral at Monte Santo Resort
Responded Jan 9, 2023
Thank you for staying at the Monte Santo Resort. We regret the resort services did not meet your expectations and will consider your feedback in our improvement efforts moving forward. Kind regards, Patrícia Correia -General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Carvoeiro area.
PRICE RANGE
C$152 - C$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monte santo hotel carvoeiro
LOCATION
PortugalAlgarveFaro DistrictCarvoeiro
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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