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Pestana Palm Gardens

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611 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Swansea, United Kingdom
Reviewed 3 October 2016 via mobile

We thoroughly our stay at this resort ! It was a great place to relax in lush greenery and sea views. The house was clean and spacious and we had sangria on the roof top garden whilst watching the sun set. The staff were very friendly and helpful. The location was great - kept us fit but ok even for...

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Helpful?
1Thank chriswatson9
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you so much for your review of Pestana Palm Gardens. We are very pleased to hear what an outstanding stay you had with us and that all our staff worked their hardest to ensure you were as comofortable as possible. We are glad to know you enjoyed our beautiful views and relaxed location. Once again thank you...

Germany
Reviewed 27 September 2016

No idea why this place is rated so high. I felt like the place is not well maintained especially the bathrooms, staircases, bed rooms. everything felt dusty and dark. the breakfast honestly is an offense. that thing that they call coffee machine puts you a brown liquid in your cup that is for sure not a good coffee. however they...

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2Thank das_ubersoldat
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your stay with us and review of Pestana Palm Gardens. We regret to hear that your experience with us did not meet expectations and apologise for your disappointment, this is never our intention. We assure you that the issues mentioned have been passed on to our department concerned for further consideration and improvement. We hope...

wales
Reviewed 27 September 2016

I do not know why the staff have a problem in policing the issue of guests leaving towels on sunbeds all day, as mentioned previously. When there is no one in the pool and most of the sunbeds are empty, with towels on them, it is patently obvious, the best spots are being reserved by selfish guests. There are no...

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Helpful?
1Thank weekender051
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to write your review of Pestana Palm Gardens. We regret to hear how disappointed you feel regarding your stay with us, this was never our intention and we apologise. Regarding the Gym facilities during your stay, we apologise for any inconvenience caused, the matters that you have...

Shipley, United Kingdom
Reviewed 26 September 2016

A beautiful small resort, located 20 minutes walk from the town centre but 10 minutes walk from two beaches. The townhouse, we stayed in, was very clean, fully furnished and the daily maid service was very useful. If you want laughter and little children running around, sit by the pool, be sure to block your sun lounger as they go...

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Helpful?
Thank 770RaPu
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your review of Pestana Palm Gardens. We are delighted to hear that you enjoyed such a wounderful holiday with us in Palm Gardens and that our accommodation and helpful staff made your stay so comfortable. We are glad to know you shall be returning in the future and we look forward to welcoming you back....

UK
Reviewed 13 September 2016

We have been coming to Pestana Palm Gardens now for five years. This year we brought our whole family. I love staying here as it is a very peaceful, beautifully maintained resort. The gardens are lovely and the villas are great. We are lucky enough to have a villa with a huge roof terrace and a great sea view. The...

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1Thank linda077
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest Thank you for your excellent review of Pestana Palm Gardens. We are so pleased to hear that you are regular guests of Palm Gardens and that you recently enjoyed another fantastic holiday with us. We are glad to hear you love our on-site restaurant "Pimenta Preta" and that you find our resort to be so well located. We...

Marbella, Spain
Reviewed 10 September 2016 via mobile

Fair place to stay two or three days with family in algarve. Town houses fully equipped, fair price and quiet and good location for family rest. If you looking for fun this is not your algarve area. Pool facilities and gardens. Not sure about the restaurant as the whole algarve is terrible for eating so we decided not risk to...

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Helpful?
Thank 1bitten2shy
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your stay in Pestana Palm Gardens and for your review. We are glad you enjoyed your holiday with us and that our accommodation was so comfortable for you. We are sad to hear your opinion of the Algarve’s food in general, especially considering that so many restaurants including local ones in Carvoeiro, provide some delicious...

Reviewed 8 September 2016 via mobile

The second time I've been to palm gardens and both times it has been really relaxing and chilled. The complex and apartments are always spotless and well looked after. The only downside would be the walk to the town of about 1 mile on the main road but taxis are cheap enough.

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Thank Robert M
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your review of Pestana Palm Gardens. We are delighted to hear that you are returning guests of Palm Gardens and that you enjoyed your holiday so much with us. We look forward to welcoming you back again soon for another fantastic holiday. Kind regards, Management Pestana Palm Gardens

Newmarket, United Kingdom
Reviewed 7 September 2016

Having stayed in the Prestana Hotels which are of a high standard this one fall below what one would expect. The area around the resort needs money spent on uplifting the paths and gardens. The rooms are ok. The pool area is very small. The dress of the staff could be upgraded. The breakfast was ok no more. My review...

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Helpful?
Thank james l
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, We appreciate your review of Pestana Palm Gardens. We apologise that on this ocasion we did not meet your expectations and we are sorry to hear of your dissapointment. All of your comments and suggestions have been passed on to our department concerned to be looked into further. Best regards, Management Pestana Palm Gardens

Dublin, Ireland
Reviewed 29 August 2016

Few good things about this place, the accommodation is very nice and are very well serviced every day (thank you Emilia!!). We had one with a seaview which was a very nice bonus. Grounds are very well kept and all areas are very clean. The pool area is basic, with comfortable loungers. the main pool is quiet deep right throughout...

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1Thank Geoffdublin
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your review of Pestana Palm Gardens. We are very glad to hear you enjoyed your holiday and would recommend us to family and friends. We appreciate all of your comments as your feedback is important to us. We hope to welcome you back soon for another great holiday. Best regards, Management, Pestana Palm Gardens

Dartford
Reviewed 24 August 2016 via mobile

Palm Gardens is a lovely resort set on the cliffs above the fishing village if Carvoeiro. Enjoyed the reasonable walk down to the town and also the costal Cliff path Apartments well furnished with kitchens

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Thank wonderful53
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review

Dear Guest, Thank you for your fantastic review of Pestana Palm Gardens. We are delighted to hear how much you enjoyed your stay with us and that you liked Carvoeiro. We hope to welcome you back sometime in the near future. Best regards, Management - Pestana Palm Gardens

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting

Additional Information about Pestana Palm Gardens

Address: Praia Do Carvoeiro | Vale de Centeanes, Carvoeiro 8400-525, Portugal
Region: Portugal > Algarve > Faro District > Carvoeiro
Price Range: $61 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Palm Gardens 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Pestana Palm Gardens Carvoeiro, Portugal - Algarve
Hotel Style:
#1 On the Beach Hotel in Carvoeiro
#3 Luxury Hotel in Carvoeiro
#3 Romantic Hotel in Carvoeiro
#4 Family Hotel in Carvoeiro
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palm Gardens staff and other travellers.
34 questions
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Questions? Get answers from Pestana Palm Gardens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium condo was less then standard condo on hotels.com. it is beautiful !”
 of 5 bubbles Smiles53, 4 Jan 2017 | Read review
“Contact Hotel and request a Sea View Villa”
 of 5 bubbles paullL2819WD, 18 Oct 2016 | Read review
“Request rooms away from entrance/tennis court side. Dogs barking all night, people walking by at all hours, traffic etc.”
 of 5 bubbles chocoj, 1 Jul 2016 | Read review
“Stayed in Villas, keep doors open during night as draft make doors rattle at night”
 of 5 bubbles 935sherylp, 20 Jun 2016 | Read review
“Ask the reception, they were very helpful”
 of 5 bubbles 317markk, 15 Jun 2016 | Read review
5 of 5