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Hotel do Canal

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#1 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hotel do Canal
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359 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Plymouth, Minnesota
Reviewed 1 week ago NEW

It was very easy to find the hotel. Check in was quick & efficient. I appreciated the free underground parking and it was easy to use. Make sure to advise when checking is so they can give you a remote garage door opener. Unfortunately, the hotel was under construction and the main floor had a strong “fresh varnish” smell the...

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Helpful?
Thank Laurie L
Arlene N, Manager at Hotel do Canal, responded to this review

ear Guests, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review on TripAdvisor. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our...

Christchurch, United Kingdom
Reviewed 1 week ago

Well located near the harbour and a small port and beach. Nice clean hotel smartly fitted-out with good size rooms. Liked the tea making facility in the room. There was work going on in the central courtyard but that didn't inconvenience us. The food was OK but bar prices were high.

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Helpful?
Thank IanandGilly
Arlene N, Manager at Hotel do Canal, responded to this review

Dear Guests, It was a pleasure to welcome you at Hotel do Canal. Thank you for taking the time to write a review about your experience. We hope to meet you again soon at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Leipzig, Germany
Reviewed 3 weeks ago

## Intro/ Impression 4* Hotel as part of the Azorian Bensaude Group at the end of the harbour esplanade of Horta. Much traffic there. Noble lobby. Friendly reception and waiters. Whirpool and gym available. There are parking places in front of the hotel. ## Rooms We got a room at the third floor with harbour view. Only a small windows...

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Helpful?
Thank Scanibal
Htl_Canal, Diretor-Geral at Hotel do Canal, responded to this review

Dear Guests, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to complete your opinion at TripAdvisor. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our...

Chicago, Illinois
Reviewed 4 weeks ago

My mom and I spent three nights in Hotel do Canal, and the overall experience was good. The hotel was slightly cold, possibly due to the time of our visit, but our rooms were clean and comfortable, the fitness room adequate, views lovely, laundry service fast, and hotel breakfast yummy.

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Helpful?
Thank Mattie W
Htl_Canal, Gestor at Hotel do Canal, responded to this review

Dear Guests, Thank your for staying at Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We hope to meet you again soon at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Midwest USA
Reviewed 16 March 2017

We stayed on Faial Island for 3 days, and Hotel do Canal was our hotel. Older hotel, but clean and fresh inside. Rooms were clean, spacious, and larger than most european hotel rooms. A little dated, but nothing very noticeable, other than the bed mattresses. OK, but need replacing, these were little more than an air mattress with a frame....

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Helpful?
Thank GenoMIchiganYooper
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you very much for staying at Hotel do Canal. It was a pleasure to welcome you as our guests. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all of us to fulfil our duties with our most capacities. So we are grateful to you for sharing your opinion...

Stirling, Canada
Reviewed 9 March 2017

We enjoyed our stay at the Hotel do Canal. The hotel was being renovated during our stay so we could not enjoy the view of Pico Island. But everything else was great. The rooms were very clean and nicely appointed. The beds were 2 twins side by side. It was our first time with this bed configuration, it did not...

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Helpful?
1Thank BJS091
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying with us and for sharing your experience with other travellers. We were delighted to know that you recommend Hotel do Canal. It was a pleasure to welcome you as our guests. We hope to meet you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Manager

Pennsylvania
Reviewed 5 March 2017

This is a modern, quiet hotel right on the harbor in Horta, on the Azorean island of Faial. It is an easy walk to everywhere in town. Walk up the street to Peter's, a friendly little bar / cafe that gets crowded at night. Walk another 10 minutes in the same direction and you are at the Ferry terminal. Our...

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Thank coyle101
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you so much for staying at Hotel do Canal and for sharing your experience with other travellers. We were very pleased to know that our services met your expectations. We hope to have the privilege of welcoming you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Lakewood, United States
Reviewed 26 February 2017

The staff and hotel was nice with the only annoyance was the active rennovation effort and the empty courtyard. The friendly staff provided excellent service and the food was very nice. The location is amazing, down at the marina and walking distance to most things.

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Helpful?
Thank Barry T
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, It was a pleasure to welcome you at Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Lisbon, Portugal
Reviewed 21 February 2017

Well placed in the city, close to the airport, and quiet ! Very good breakfast with a view to Pico. Restaurants are close, with the marina just in front, all just a few minutes walking. The rooms have a good size interesting decoration of maritime motives.

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Helpful?
Thank DivePortoSanto
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We were delighted to know that you enjoyed your stay. We hope to meet you again soon. On behalf of our staff we wish you a pleasant weekend. Best regards. Arlene Nazaré Manager

Funchal, Portugal
Reviewed 11 February 2017

Good location, excellent view to Pico island and the sea! The only problem was the construction works in the front of the hotel. Nice breakfast with local products. a small gym is also available. 10 min taxi to the airport

Review collected in partnership with this hotel
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Thank nunodavidegj
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for writing a review with your opinion about the services provided. We were delighted to know that you enjoyed your stay with us. The exterior works of maintenance at the Hotel now in progress will soon be completed. We apologize for any inconvenience this situation may have caused and...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
In Faial Island, Hotel do Canal is located on the ocean front of Horta, with a breathtaking view over the city bay and Pico mountain. In this boutique hotel, the history of Faial Island permeates the interior design with its nautical motifs of sail boats, hydroplanes and the codfish heritage. Hotel do Canal is your port of call in the Atlantic, your home away from home, where you can relax and enjoy yourself with the support of a friendly professional team, whether you are traveling on business or on vacation. ... more   less 

Additional Information about Hotel do Canal

Address: Largo Doutor Manuel de Arriaga, Horta, Faial Island 9900-026, Portugal
Region: Portugal > Azores > Faial Island > Horta
Price Range: $108 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Canal 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Do Canal Horta
Hotel Do Canal Horta, Faial Island, Portugal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Canal staff and other travellers.
11 questions
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Questions? Get answers from Hotel do Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a room that overlooked a courtyard so was very quiet”
910lauriel, 20 Apr 2017 | Read review
“Ask for a room on a higher level with a harbor view.”
716mattiew, 26 Mar 2017 | Read review
“Try to get a room with a view of Pico Island.”
BJS091, 9 Mar 2017 | Read review
“Staff is very sensitive to construction noise, keeping guests on the opposite side thereby greatly limiting room choices.”
189barryt, 26 Feb 2017 | Read review
“The views from the front are nice, get one of those rooms”
SusanD780, 11 Nov 2016 | Read review
5 of 5