We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neat Hotel Avenida

Save
Share
Rua Doutor Jose Bruno Tavares Carreiro, Ponta Delgada, Sao Miguel 9500-119 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$118
View deal
Free cancellation until 21-09-13
Reserve now, pay at stay
Hotels.com
US$118
View deal
Free cancellation until 21-09-13
Reserve now, pay at stay
Agoda.com
US$118
US$102
View deal
SAVE US$16
Free cancellation until 21-09-06
PricelineUS$118
Expedia.comUS$118
eDreamsUS$118
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (64)
Room & Suite (10)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 24 hotels in Ponta Delgada
Location
Cleanliness
Service
Value
The Neat Hotel Avenida has 120 rooms and is centrally located in downtown Ponta Delgada, in the touristic town center, near all shops, entertainment, activities and restaurants. Property-wide hi-speed Wi-fi is Free, meeting rooms are available, a lounge area, and a gym. All rooms are equipped with free inroom safe, free hi-speed wifi, smart LCD TV, Cable Tv, and AC.
Read more
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Canoeing offsite
Children Activities (Kid / Family Friendly)
Car hire
Conference facilities
Meeting rooms
Wifi
Breakfast buffet
Vending machine
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Portuguese
134Reviews17Q+A19Room tips
Traveller rating
  • 27
  • 47
  • 39
  • 13
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Travel_J33 wrote a review Oct. 2019
Vancouver, Canada161 contributions85 helpful votes
Summary: Reasonable, budget hotel if you want somewhere almost on the waterfront and aren't in need of luxury. You get what you pay for with no extras (including pay for ice) The good: - Great location if you want to be by the waterfront - Price is around half (or less) what you'll pay a block away for a high end hotel - Beds are comfortable, and room is relatively clean (other than bath). Great for a short stay if you're just looking to sleep and not spend a lot of time there (ie on the way to the airport as we were) - Beds themselves were comfortable enough for a good sleep The not-so-good: - Gouge you for everything. Literally told us they would charge us to get in the room an hour early even though it was sitting ready. Asked for a couple glasses with ice and they would only provide it if we bought a 2E bag of ice!! (ice is a hotel basic guys! especially when there's no fridge) - Run down old hotel that has had what seems half a reno. It's trying, but the dinginess comes through everywhere. - Bathroom was downright gross. Huge rusted gouge in the tub, it was not clean, and the old greyed-bottom shower curtain absolutely stank of sour mold. - Thin walls. Constant sounds of other rooms and slamming doors. Earplugs we brought helped - Service is hit and miss. Lovely at check in. But later asked for a pillow case (as was missing in room - told they were "out" and would have to bring one "later when someone was off their dinner break")
Read more
Date of stay: October 2019
Value
Location
Service
2 Helpful votes
Helpful
Share
Response from NEATHotelAvenida, Gestor at Neat Hotel Avenida
Responded Oct. 13, 2019
Dear Travel_J33, Thank you for your time spent giving us your feedback. We’re very happy to see you enjoyed our central location, the cleanliness of our rooms, comfort of our beds and, finaly, our quality / price ratio. The concept of our NEAT Hotel is based on simplicity. Therefore, most services you expect having included on your daily rate on a higher rated Hotel (**** or more), are not included in ours. You have the possibility of having a mini fridge in your room, for the aditional cost of 5€ per day. We apologize in behalf of our staff for not having informed you properly. Regarding your bathroom, we will verify right away what happened during your stay and take proper measures, so it doesn’t happen again. We have registered your opinion for possible future improvements and, if you ever come back to the island, we hope you give us a chance to prove our hard work on a daily basis to do better. Kind regards, Management
Read more
Michelle wrote a review Sep. 2019
Sydney, Australia156 contributions24 helpful votes
We enjoyed our stay at the neat hotel as it was exactly as advertised. The hotel room was clean and was a basic 3 star hotel. I enjoyed our street view. The bed was comfortable. The hotel staff were friendly and helped us make dinner bookings. The hotel was in the ideal location, close to a mall and great restaurants just short stroll the harbour. Our tour guide also picked us up in front of the hotel. The only con would be that hotel did not have an iron.
Read more
Date of stay: August 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from NEATHotelAvenida, Gestor at Neat Hotel Avenida
Responded Sep. 30, 2019
Dear Michaa93, First of all, we want to thank you for your time spent giving us your comment. We were very pleased to find that you appreciated our services, the friendliness of our staff and our hotel. We appreciate the information provided as it will help future guests. We hope you have also enjoyed our Island and would consider returning, staying again at our hotel! Best Regards, Management
Read more
Jeffmartha wrote a review Sep. 2019
72 contributions69 helpful votes
+1
Azores vacation in Ponta Delgada for a week. The hotel was neat and clean. Double bed had ample room with a view of the Atlantic Ocean. Great self serve breakfast with all you need to get your day started. My only negative was there was no mini- fridge or microwave in the room. However the hotel’s location makes up for that, perfect place to start various tours and can easily walk to many sights and great spots to eat and enjoy a drink. Hotel staff was very kind and extremely helpful with answers to many questions and helpful in making any arrangements needed. I would highly recommend this hotel for anyone visiting this undiscovered part of the world.
Read more
Date of stay: August 2019Trip type: Travelled as a couple
3 Helpful votes
Helpful
Share
Response from NEATHotelAvenida, Gerente at Neat Hotel Avenida
Responded Sep. 6, 2019
Dear Jeffmartha, Thank you for giving us your feedback after staying with us. We’re happy to know you enjoyed our breakfast, location, the comfort of our beds and your room view. We appreciate all the information provided as it will help future guests! If you ever come back to the Island, we hope you choose to be NEAT again! Kind Regards, Management
Read more
Jared K wrote a review Aug. 2019
Napa, California26 contributions16 helpful votes
For those who purchase a 3 star budget hotel. Guess what it’s an “average” place. So for an “average” good price hotel it’s a 5 review. Place was good enough, exactly what I was looking for. Clean and good location, which you hope for 3 star hotel. Complaints; weird sewage smell coming from bathroom. Closed the door and it was fine. Lastly the Stupid vending machine in lobby. Worst design ever. What every you pick it would select a coffee. Candy bar, soda, water = coffee. The staff would have to help. Apparently there is a secret way of doing it. I must have lost 5 euro to it. BURN THAT JUNK!!!!
Read more
Date of stay: August 2019
1 Helpful vote
Helpful
Share
Response from NEATHotelAvenida, Gerente at Neat Hotel Avenida
Responded Sep. 3, 2019
Dear Jared K, Thank you for giving us your feedback upon your stay with us. We’re very happy to know appreciated our cleanliness and central location. Regarding the sewage smell, we will verify right away what happened in your room. About the vending machine, we have registered your opinion so that, in the future, hopefuly we have one wih no secrets! Best regards, Management
Read more
Rudy A wrote a review Aug. 2019
Atlanta, Georgia46 contributions9 helpful votes
Stayed at the hotel as part of a tour package. Nice hotel with ample,clean rooms. Staff was friendly and accomodating. VERY SMALL ELEVATORS!!! Very good breakfast. Easy walk to the central district. Good wifi connection.
Read more
Date of stay: August 2019
Value
Service
Sleep Quality
Room Tip: If possible, request a room with a water view..
See more room tips
1 Helpful vote
Helpful
Share
Response from NEATHotelAvenida, Gestor at Neat Hotel Avenida
Responded Aug. 23, 2019
Dear Rudy A, Thank you for your time spent giving us your feedback. We’re very happy to see you enjoyed our central location, friendly staff, clean and spacy rooms and, of course, our breakfast. Beyond the width of our elevators, we hope you decide to stay with us if tou ever come back! Kind regards, Management
Read more
Previous
PRICE RANGE
US$58 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Neat Hotel Avenida
Which popular attractions are close to Neat Hotel Avenida?
Nearby attractions include Louvre Michaelense (0.3 km), Igreja Matriz de Sao Sebastiao (0.2 km), and O Principe dos Queijos (0.1 km).
What are some of the property amenities at Neat Hotel Avenida?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
What food & drink options are available at Neat Hotel Avenida?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Neat Hotel Avenida?
Conveniently located restaurants include Intz48 Coffee Roasters, Pizza, Gelato & Pastry, Otaka, and Rotas da Ilha Verde.
Are there opportunities to exercise at Neat Hotel Avenida?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Neat Hotel Avenida?
Yes, dry cleaning and laundry service are offered to guests.
Does Neat Hotel Avenida offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Neat Hotel Avenida?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Is Neat Hotel Avenida accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.