City's Hostel Ponta Delgada
City's Hostel Ponta Delgada
Rua da Mae de Deus 17k, Ponta Delgada, São Miguel 9500-321 Portugal
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Avg. C$196 /night, 8/12 - 8/13
C$237
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per night
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4.0
#16 of 26 hostels in Ponta DelgadaLocation
Cleanliness
Service
Value
Welcome to the Ciy’s Hostel Ponta Delgada. It is with great pleasure that we announce that City's Hostel Ponta Delgada was inaugurated in July 28, 2017 and we are very proud of all the work developed during the last months to provide you a very pleasant stay with all the comfort, our friendliness and friendship. A unique and differentiating service of excellence, where we combine accommodation and activities all over the island in one place The City’s Hostel Ponta Delgada main concept is to give to our guest a first-class Ponta Delgada experience at reasonable prices with comfort, cleanliness, and security, providing the best activities to explore and enjoy the island of São Miguel. We have made most of our furniture with local wood and then we added comfort and created an accommodation with dorms equipped with reading lights and individual storage, bright private suites rooms with television. Here, our guests have fully equipped kitchen, an attractive and a relaxing exterior area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Breakfast available
Bicycle rental
Car hire
Laundry service
Room features
Air conditioning
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Budget
Location
Rua da Mae de Deus 17k, Ponta Delgada, São Miguel 9500-321 Portugal
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Nordela Airport
1.9 km•
See all flights
Rental Cars
35 Restaurants
within 0.5 kilometers
13Reviews1Q+A2Room tips
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Detailed Reviews
The service for the price was a great deal. The breakfast is good. But the best thing was the front desk girls (esp Telsa). They were very helpful and informative for a 1st time Azores traveler. Also flexible and patient to me changing rooms and plans. Decent access to parking and I noticed that the owner give up his parking to another guest when parking was taken. Thanks
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed only for a few hours during the day for a long layover. Breakfast is simple but great. The beds are really comfy. Trendy/modern decor. There was lots of youth the day I stayed. Very communal and fun!
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Date of stay: September 2017Trip type: Travelled solo
Location
Cleanliness
Service
Room Tip: There's shared rooms and private ones too.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro R, Proprietário at City's Hostel Ponta Delgada
Responded Aug 31, 2018
Hi Dora, Thank you for your review and hope to see you again at our hostel, this time sme more days. Kind regards. Pedro Rodriigues
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend this hostel.
It was my first stay in a hostel as there was a big event happening this weekend and hotels were very pricey. Therefore I thought I would give it a try as it looked very decent from the pictures and reviews.
I was correct! I stayed 3 nights. Very clean and over the top helpful and friendly staff. Especially TELMA! She was awesome! You can tell all the staff actually cared about their jobs and made it that much more inviting.
Comfortable sleep and very close to everything.
Even helped me with airport transfers, day tours and general knowledge of the island.
Loved my stay!
Sincerely,
Daniel
It was my first stay in a hostel as there was a big event happening this weekend and hotels were very pricey. Therefore I thought I would give it a try as it looked very decent from the pictures and reviews.
I was correct! I stayed 3 nights. Very clean and over the top helpful and friendly staff. Especially TELMA! She was awesome! You can tell all the staff actually cared about their jobs and made it that much more inviting.
Comfortable sleep and very close to everything.
Even helped me with airport transfers, day tours and general knowledge of the island.
Loved my stay!
Sincerely,
Daniel
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arrived on a holiday (easter sunday) and there was no staff in the hostel! when i rang the bell a person said that i received an email with all the explanations about how to get in the place and the room (no one told me about this before hand and received the email when i was flying to the destination), but he said over the intercom the code to get in. The hostel and the rooms are clean, but really the staff was almost non existante, they didnt help at all with directions and things to do, they communicated basically by email. The day i left, i wanted to leave my luggage in the storage room (since my flight left in late afternoon) and i couldnt do that either because the only staff left at noon and she locked the room.
Worst service ever! would NOT recommend this at all!
Worst service ever! would NOT recommend this at all!
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Date of stay: April 2019Trip type: Travelled solo
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro R, Gerente at City's Hostel Ponta Delgada
Responded May 20, 2019
Dear Guest, Thank you for your review and sorry your stay at our hostel was not perfect as usually is for our guest. Actually, on Easter Sunday our colleague went home earlier with the authorization of the manager to be with her family too since everything was ready. Actually for a late check-in, and when we know that our colleague is not there, we send all the entrance information by e-mail and that works with many of guest all days with no problem at all, sorry that you don't enjoy the way we work. What we really don't understand is when you say there is nobody at the hostel. we have always somebody at the hostel from 8h to 13h and from 14h to 20h and they are there to help you with anything. Actually, I don't remember any e-mail that you send us. It is possible to do late Check Out and for that, we don't use the room locker, since those are for next guest, but you can leave it with us and pick up later, that happens a lot, and really don't understand why doesn't work with you. I will check what went wrong on this case. Meanwhile sorry again that you didn't enjoy our service and we will try to improve our customer service and provide some more informations. Hope to see you again at our hostel and next time with a much better review. Sincerely yours. Pedro Rodrigues
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is very good
House keeping was excellent and room service is very fast
Location of hotel is good and reception staffs were professional
Cleanliness is excellent beds are nice pillows and beddings are nice
House keeping was excellent and room service is very fast
Location of hotel is good and reception staffs were professional
Cleanliness is excellent beds are nice pillows and beddings are nice
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at City's Hostel for a week this summer and I must say the hostel is incredibly clean at all times. They also offer a breakfast which is fairly basic but nice. (bread, fruit, yogurt, deli meats) Though I must say, the hostel is somewhat lacking atmosphere in my opinion. I can see how a solo traveler would have a hard time having fun once returning to the hostel after their daily activities. Perhaps some games in the common areas, or hosting an activities night for guests to meet-and-greet.
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Date of stay: July 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was there for three nights, really clean and cool hostel, staff was super friendly also! Even recommended an amazing restaurant (A Tasca, amazing also, check it out if you go to Ponta Delgada) and booked a cab so I could arrive to my super early flight on time. Also super close from the city centre.
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Date of stay: October 2018Trip type: Travelled solo
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro R, Gerente at City's Hostel Ponta Delgada
Responded May 20, 2019
Dear Guest, Thank you very much for your review, hope to see you again soon on my beautiful island. All the best. Pedro Rodrigues
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights in our private room in this hostel. Very nice and clean, big room and very confortable bed! There is a small terrace you can enjoy your breakfast.
Breakfast is served in the kitchen for everyone to enjoy. You could also bring your own food and leave it in the fridge.
The only drawback was that the owner (even though we specified our arrival Time in the reservation) did not prepare the codes to enter the hostel, so we were close to sleep outside. Fortunately, some people were awake (midnight) and opened the door for us, but the second problem was that we did not have the code to enter the room!!
Thanks to our past experiences in escape rooms we succeeded to find the code somewhere unexpected in the reception.
To sum up, it’s a lovely place to stay but you need to be resourceful!
Breakfast is served in the kitchen for everyone to enjoy. You could also bring your own food and leave it in the fridge.
The only drawback was that the owner (even though we specified our arrival Time in the reservation) did not prepare the codes to enter the hostel, so we were close to sleep outside. Fortunately, some people were awake (midnight) and opened the door for us, but the second problem was that we did not have the code to enter the room!!
Thanks to our past experiences in escape rooms we succeeded to find the code somewhere unexpected in the reception.
To sum up, it’s a lovely place to stay but you need to be resourceful!
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro R, Gerente at City's Hostel Ponta Delgada
Responded May 20, 2019
Dear Guest, Thank you for your review and we are happy that you enjoy our Hostel. Actually, our reception is not opened 24h and we have a lot of care to send everyone codes. If for some reason I don't send you the code, sorry for my mistake. I try to reconfirm that everybody gets the codes but on your case, I have no idea what went wrong. For late Check-in we always send the entrance codes and you have a 24h phone contact on the receptions so you will never slip outside. Hope to see you again, next time with no stress to get in at your room. All the best. Pedro Rodrigues
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are tiny and hot. You're on top of other people, in really cramped and crowded spaces.
I booked for 4 days, and left after 3. Couldn't stand another night of no sleep.
The staff is nice, but really can't help with anything, including basic directions around the island.
The place is reasonably clean, given the price, but some noticeable issues throughout the building. The 1st floor bathroom is missing a ceiling! The drain in my (upstairs) bathroom didn't work, so you showered standing in a 6" deep pool of water. Kind of disgusting.
I booked for 4 days, and left after 3. Couldn't stand another night of no sleep.
The staff is nice, but really can't help with anything, including basic directions around the island.
The place is reasonably clean, given the price, but some noticeable issues throughout the building. The 1st floor bathroom is missing a ceiling! The drain in my (upstairs) bathroom didn't work, so you showered standing in a 6" deep pool of water. Kind of disgusting.
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Date of stay: July 2018Trip type: Travelled solo
Rooms
Service
Sleep Quality
Room Tip: Avoid if you can afford to.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro R, Proprietário at City's Hostel Ponta Delgada
Responded Aug 31, 2018
Dear Maryana, Thank you for chose our hostel and stay with us for some days in our beautiful island, meanwhile you have to understand that when you book a "Non Refundable rate" is not suppose to change and/or cancel your stay as you want. I understand that young people change their calendar very frequently, you meet a new friend, you want to join him in a new adventure, I understand that and you can do whatever you want, but if you book a room for 4 days in a "non refundable" rate is not suppose for us to refund the money you have paid for the days you want to cancel. Meanwhile we also don't understand why you didn't tell us anything abou any problems when you where here at our hostel. We have AC on the room why it was hot. yes we have bunks on the rooms so some guest sleeps on the upper bed and other on lower bed, that how its works a bunk. I'm happy the hostel we clean, and be sure that we gone check all the problems you refer so we can solve any possible problems that we have. Just want to add one more opinion: we work hard to provide the best conditions to our guest, please next time you book a room, please (again) be sure you want you stay there for the dates you booked, so you don't have to make a bad review on the next hostel you go. That's not very nice. Hope everything good for you and really hope you return again and change your opinion about us. All the best Pedro Rodrigues Manager City's Hostel Ponta Delgada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello, Thank you for your contact.
Yes it's possible to do the check in at any time. If you prefer you can contact us on the day arrive and I will send you the room and bed numbers and also the entrance codes.
it is very easy.
Anything you may need, please contact me.
Sincerely yours.
Pedro Rodrigues
PRICE RANGE
C$80 - C$193 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
7
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about City's Hostel Ponta Delgada
Which popular attractions are close to City's Hostel Ponta Delgada?
Nearby attractions include Quinta do Agricultor (0.4 km), O Rei Dos Queijos (0.4 km), and Mercado Da Graça (0.4 km).
What are some of the property amenities at City's Hostel Ponta Delgada?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at City's Hostel Ponta Delgada?
Guests can enjoy free breakfast during their stay.
Is parking available at City's Hostel Ponta Delgada?
Yes, free parking is available to guests.
What are some restaurants close to City's Hostel Ponta Delgada?
Conveniently located restaurants include Michel Restaurant, Acores Grill, and A Terra.