Hotel Gaivota

Hotel Gaivota

Avenida Infante Dom Henrique 103, Ponta Delgada, São Miguel 9500-764 Portugal
Traveller (180)
Room & Suite (62)
Dining (9)
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About

4.0
#6 of 27 hotels in Ponta Delgada
4.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Gaivota, one of the oldest Hotel references on the island of São Miguel, Azores, is located in the center of Ponta Delgada. In the heart of Avenida Marginal, next to Portas do Mar, it combines centrality with a unique view over the marina and the Atlantic Ocean. The hotel is composed of 27 rooms, 18 apartments with different types, 2 Junior Suites, and 2 Superior Suites. Recently, we have promoted a deep remodeling of all our facilities to guarantee the highest quality standards and that we continue to be recognized for the excellence of the service. In addition to the rooms, the common areas were subject to remodeling and now guest has at their disposal a comfortable Leisure area, a Meeting Room, a Breakfast area and a cozy lobby where they can watch TV or read the first news of the day. At the same time, Hotel Gaivota has strongly re-invigorated external partnerships aimed at facilitating/simplifying our guests’ stay of such as Babysitting, parking, massage, Rental-a-car or Leisure activity, among others. Due to its privileged location and services offered, this hotel is the ideal place for those who want to enjoy the best that the island has to offer. Whit a makeover, we want more than ever to make you feel at home. We are waiting for you!
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Car hire
Meeting rooms
Baggage storage
Newspaper
Wifi
Breakfast buffet
Breakfast in the room
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Bottled water
Refrigerator
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Portuguese

Location

Avenida Infante Dom Henrique 103, Ponta Delgada, São Miguel 9500-764 Portugal
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Nordela Airport
325Reviews11Q+A42Room tips
Traveller rating
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Detailed Reviews
bluesky668 wrote a review Feb 2020
Mississauga, Canada
4.0 of 5 bubbles
The hotel is central located. Walking distance to restaurants, attraction. Price include breakfast buffet which is not bad. Unit is clean, large and some units come with a balcony and harbour view. Staff is friendly. The hotel does not have its own parking but there is a public parking just across the road. You can booked one of the parking card from the hotel at a discounted rate and park your car in the underground public parking. There is a convenience store located next to the hotel, so you can get your fruits, beer, wine from there. I will come back to this hotel again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from José T, Gerente de recepção at Hotel Gaivota
Responded Feb 14, 2020
Dear Guest, Many thanks for your review and kindness. We are glad to know that you enjoyed your stay in Ponta Delgada. I'ts always very comforting to know that our guests enjoy our accommodations and services. It will be our pleasure to have you staying here with us again in future. Kind regards, Victoria Medeiros Front Desk Hotel Gaivota Azores
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Baron W wrote a review Mar 2023
Santa Barbara, Portugal
5.0 of 5 bubbles
Small but lovely! From check in to check out, just about everything was perfect. The location right on the harbor front makes if the best in town to stay; everything is close at hand. Breakfast was lovely, although the buffet could be reorganized a little to make it less prone to crowds of apparently dazed American tourists clogging up the space and preventing other guests from having breakfast.
Room are beautifully equipped, TVs have a good variety of English language channels. Beds were firm and comfortable, yet not overly hard. A/C in all rooms and no smoke odors anywhere as the entire property is non-smoking.
The most delightful front desk staff I have encountered in many years.
I can only recommend the Gaivota (Seagull) and wish them continuing success!
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: Street parking as well as public underground parking is available at the front door. The hotel us...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Outro at Hotel Gaivota
Responded Mar 2, 2023
Dear Customer, Hope you're doing well. Thank you for your kindness, and review on this platform. We are pleased to know that you had a good stay with us as much as we had with you. Thank you for your preference in selecting our hotel unit. If you need anything, don't hesitate to ask us. Hope to see you once again. Kind Regards, Sónia - Front Desk.
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Gerona12 wrote a review Jul 5
New York City, New York
5.0 of 5 bubbles
Good Hotel, specifically by Ponta Delgada standards
I am glad, that I chose this Hotel, specifically after I did walk around and looked at Marina Atlantico Hotel ( looks extremely dirty from outside), heavy construction and buildings almost in ruins near Octant Hotel.
My 6 nights stay at Gaivota sea view apartment was very pleasant.
Very nice, polite staff.
Young lady (Carol or Carla) was very helpful
Very big apartment , good size balcony, good view from the balcony.
Good , comfortable bed, plenty of pillows for everyone taste, very good soundproofing.
With balcony doors closed, bedroom was absolutely quiet, that is very important for me.
Very quiet , new A/C, that is very important also
Good location, no noises from the Airport.
A lot of places to eat nearby and quite big supermarket, with good bakery, next door.
No complaints about cleaning, bathroom, kitchen, etc.
Breakfast was just OK.
Ponta Delgada looks less attractive compared to 2018, when I visited.
A lot of constructions, repairs, almost ruined buildings
Hotel Gaivota , fortunately, located in nice part of the town and you can walk everywhere, including Botanical Garden, Governor Palace, etc.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Other at Hotel Gaivota
Responded 2 weeks ago
Dear Customer, Thank you so much for your review! We are really grateful for the clients that rates us highly. We're looking forward to seeing you again soon. Kindest Regards, Miguel Dias - Hotel Gaivota.
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Sebastian B wrote a review May 2022
2.0 of 5 bubbles
Concierge staff was very unwelcoming, breakfast was underwhelming. Room was unhygienic, hair found in bath tub on first day, floor dirty. The room we were provided had a tiny washroom, very small window that felt like was trapped in a wind tunnel. Air conditioner is placed above your head in the bed, very uncomfortable and noisy to sleep with. Overall very disappointing stay, did not qualify as a 4 star hotel in my opinion.
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: Avoid this hotel, stay at something larger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Other at Hotel Gaivota
Responded May 20, 2022
Dear Sebastian, Thank you for your review and comments. We regret that we have not exceeded your expectations. All the points you have mentioned will be internally registered, and directed to the respective departments, in order to achieve improvements. Many apologies for all the inconvenience caused. Kind regards, Victoria Sousa Team Hotel Gaivota Azores
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Matthew A wrote a review Jul 2022
Hartford, New York
5.0 of 5 bubbles
We arrived in Ponta Delgada early in the morning and we were so thankful that they were willing to store our bags for us until our room was ready. Our room also ready earlier than expected with was nice so we could take a little nap after our overnight flight. The room was simple and just what we needed. Plenty of restaurants and entertainment nearby. There is also a place to exchange money right next door. The property was extremely clean, had some great late night vending options, was quiet, and comfortable.
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Date of stay: June 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Outro at Hotel Gaivota
Responded Jul 7, 2022
Dear Matthew, Thank you for your review and evaluation on this platform. We are pleased to know that you had a good stay with us as much as we had with you. Thank you for your preference in selecting our hotel. Hope to see you once again. Kind Regards, Sónia - Hotel Gaivota Team.
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Elsie J wrote a review Oct 2023
Clitheroe
5.0 of 5 bubbles
We stayed here for 6 nights in a 2 bedroom apartment. Family of 5, loads of space, two bathrooms. Good cooking area. Was spotlessly clean. Air conditioning in all rooms.

Breakfast offered a good choice- they changed the cakes daily. Made pancakes/eggs/ omelettes to order, but had buffet style bacon, scrambled eggs if you were in a hurry.

Location is great, we couldn’t fault it. Would go back.

We were in rooms 10a/b - 10a was a one bed apartment that would suit 4 people. 10b added an additional double room, with shared entrance and keys opened both doors
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: The room for only 2 people would be disappointing as no windows but as we had access to the main...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Outro at Hotel Gaivota
Responded Oct 29, 2023
Dear Customer, Thank you for your review and evaluation on this platform. We are pleased to know that you had a good stay with us. Thank you for your preference in our hotel. Hope to see you once again! Kindest Regards, Rodrigo Duarte - Hotel Gaivota Team.
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GrandTour38714062366 wrote a review Mar 2023
5.0 of 5 bubbles
Great stay at this hotel which has a good location. Excellent service and a very comfortable stay.

Hotel was convenient for collection by tour operators and very close to the city centre.

Complimentary bottled water was very much appreciated.

I will be back to stay at this hotel next year.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Outro at Hotel Gaivota
Responded Mar 9, 2023
Dear guest, Thank you for your review and kindness. We are pleased to know that you had a good stay and thank you for your preference in selecting our Hotel. We hope to see you in the future. Kind Regards, Carla Gomes-Team Hotel Gaivota
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wannabetraveller786 wrote a review Sep 2020
London, United Kingdom
4.0 of 5 bubbles
We were very happy with the hotel, we were upgraded to a room with a balcony which made a difference as it had a lovely view over the harbour.

It was clean and comfortable, staff were friendly,helpful and enforced Covid precautions (masks indoors in public areas)

Location was fantastic and easy walk to the main area where there’s cafes and restaurants, there was a supermarket and rental car place just next door.

Would def recommend it!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Info Hotel Gaivota, Outro at Hotel Gaivota
Responded Sep 3, 2020
Dear Guest, Many thanks for your review and kindness. We are glad to know that you had a confortable stay with us, and that you enjoyed your stay in São Miguel island. Thank you for your preference on chosing our Hotel. Kind regards, Victoria Medeiros Front Office Hotel Gaivota Azores
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Kim G wrote a review Jun 2024
Toronto, Canada
+1
5.0 of 5 bubbles
We stayed in a one bedroom apartment. It was ideal for our week stay on the island. The apartment has plenty of space including an eating area, desk, couch and separate bedroom. The kitchenette is great with microwave, fridge, stove top and has kettle, coffee maker with refreshed coffee each day, dishes, pots, cooking utensils, etc.

The bed is comfortable and bathroom a good size. Only thing is they only supply a combination shampoo/body wash. Bring your own conditioner if needed. Bathrobes are supplied. Room is cleaned daily and the whole apartment is very light, airy and clean.

Onsite breakfast is quite extensive and has made to order eggs. Staff there is very nice and accommodating.

The front desk staff is lovely - willing to help with tours, taxis, directions, etc.

The location can't be beat. It is right on the waterfront with access to all the major sites and restaurants close by. There is also a grocery store within steps from the entrance.

Would highly recommend this location when staying in Ponta Delgada.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Other at Hotel Gaivota
Responded Jun 6, 2024
Dear Customer, Thank you for your preference! We appreciate your comment and your sympathy. We are pleased to know that you had a good stay with us. We hope to see you again in the future. Sincerely, Miguel Dias - Hotel Gaivota.
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Hugh D wrote a review Nov 2023
Dana Point, California
5.0 of 5 bubbles
Hotel Gaivota is convenient to downtown Ponta Delgada and across from the marina and cruise terminal. The hotel has a mixture of hotel rooms and apartments. We had a wonderful room on the 4th floor overlooking the marina. It was large with a huge bathroom, balcony with table and chairs but a rather small closet with few hangers. Breakfast was included in our rate and was wonderful with lots of selections in the buffet, as well as the ability to order from the kitchen from a separate menu. Luisa was friendly and attentive every morning and quick to get us whatever we needed. Carla at the front desk kept us in the loop before we arrived and then afterward helped with tour suggestions, getting us in touch with Pedro’s Tours and pointing us towards good restaurants. We look forward to our next visit.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gaivota Azores, Other at Hotel Gaivota
Responded Nov 15, 2023
Dear guest, Thank you for your review and kind words. We are pleased to know that you had a good stay and thank you for your preference in selecting our Hotel. We hope to see you soon. Kind Regards, Carla Gomes-Team Hotel Gaivota
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Priscilla M asked a question Jun 2023
Westbrook, Connecticut2 contributions
Is there airport transport
Answer from Steve C
Ancaster, Canada38 contributions7 helpful votes
Rates were so reasonable, we choose to pay for the night and checked right in, had breakfast as paid for and took a nap. Perfect for a red eye flight.
Likewyse asked a question Sep 2018
Montreal, Canada84 contributions71 helpful votes
Are we allowed to bring the hotel towels to the hot springs?
Ponta Delgada, Portugal
Dear likewyse If you ask at Front Desk for thermal bath towels we will lend them to you. They are white, but we have specific ones that are only used for that.
Ponta Delgada, Portugal
Hello dear CG R, Yes, the hotel has laundry service, and near by as well.
TML wrote a tip Jul 3
Carlsbad, California4 contributions1 helpful vote
5.0 of 5 bubbles
"We always used the public underground parking lot. Although more expensive, it was very convenient and always had spots available."
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Jim F wrote a tip May 2024
Los Angeles, California9 contributions1 helpful vote
5.0 of 5 bubbles
"Reserve your room earlier. Do not wait until the last minute. The front desk gals are absolutely delighted. They can help save money on tours and taxis."
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KLM wrote a tip Apr 2024
Ontario, Canada56 contributions3 helpful votes
5.0 of 5 bubbles
"Finding parking can be tricky, purchasing a parking pass from the hotel is good value for the cost."
Read full review
Elsie J wrote a tip Oct 2023
Clitheroe39 contributions5 helpful votes
5.0 of 5 bubbles
"The room for only 2 people would be disappointing as no windows but as we had access to the main apartment with balcony it wasn’t an issue"
Read full review
Arthur C wrote a tip Oct 2023
Carroll Valley, Pennsylvania103 contributions49 helpful votes
4.0 of 5 bubbles
"Parking isn’t great, as I mentioned."
Read full review
Not the right property for you?
There are more places to choose from in the Ponta Delgada area.
PRICE RANGE
C$208 - C$418 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Gaivota - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Gaivota
Which popular attractions are close to Hotel Gaivota?
Nearby attractions include Be Nature (0.4 km), Quinta do Agricultor (0.2 km), and Igreja Matriz de São Sebastião (0.4 km).
What are some of the property amenities at Hotel Gaivota?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Gaivota?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Gaivota?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Gaivota?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Gaivota?
Conveniently located restaurants include Azores Forever - Snack Bar and takeaway, Õtaka, and Reserva Bar.
Are any cleaning services offered at Hotel Gaivota?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Gaivota?
The staff speaks multiple languages, including English and Portuguese.
Does Hotel Gaivota have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Gaivota accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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