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#5 of 26 hotels in Ponta Delgada
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Azoris Royal Garden is located on the largest island of the Azores, Sao Miguel, a stunning island where you can enjoy memorable experiences and unparalleled natural beauty. In the city of Ponta Delgada, a few meters from the historical centre, the Azoris Royal Garden has a total of 193 rooms: 1 presidential suite, 5 senior suites, 6 triple rooms, 37 executive rooms and 144 standard rooms. It also has 6 venues for meetings and events, offering services as internet, video conferencing, and video and audio systems. Natural light floods the hotel, comprising an incredible Zen garden, ample lounge areas and two splendid swimming-pools (indoor and outdoor), a new spa area – the relaxing Lotus Spa -, Jacuzzi, Sauna, Turkish Bath, Gym and Tennis Court – all of this making the four-star hotel the best option to welcome you on your discovery tour of the island of Sao Miguel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
English, Spanish, Portuguese
Location
Rua De Lisboa, Ponta Delgada, São Miguel 9500-216 Portugal
Name/address in local language
Azoris Royal Garden
873 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Great location, easy access from airport and also to all the key sites in Ponta Delgada, don’t be concerned about the airport as we had no disruption due to plane noise. Nice room on the 2nd floor, spacious bed, air conditioning and view over the gardens. Breakfast was buffet style but plenty of choice and whenever things were low they were quickly replenished. Staff were always happy to help and very polite, but not overly officious! Reception team very helpful and helped us to book a 3 day private tour of the island, which was excellent and happy to pass on the guides details if anyone is interested. Bar staff were excellent, we would always pop in when we got back from the day out, before going out and when we got back from a night out and they were all very pleasant and helpful. We eat in the restaurant one night but would highly recommend it, we went a la carte and the food was splendid as well as the service and very reasonably priced as well. If it wasn’t for the fact that we wanted to explore other places to eat we would have definitely eaten here again. All in all a wonderful stay, made even better by the warm welcome from all the staff.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Jul 13, 2022
Dear Fredahills, We want to thank you for your excellent feedback after your experience with us. It gives us great satisfaction to hear that you enjoyed your stay at our hotel. We look forward to hosting you again soon at Azoris Royal Garden. Best Regards Filipe Pacheco Hospitality Manager
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This hotel was a nice landing spot for our stay in Sao Miguel, being a short drive from the airport and a 10 minute walk into downtown Ponta Delgada. There aren't many eateries or shops nearby so you'll have to go downtown for most of your needs. We rented a car (covered garage parking was included in our rate) which was convenient and allowed us to explore a bit more.
We stayed in the family suite, which was very spacious and clean. The aesthetic is very retro modern (it's like they benefitted from art nouveau coming back into style as some of their fixtures are probably back from the 80s but now look modern again) and there are nice luxury touches (robes/slippers, high end toiletry kits, large soak in tub) that make your stay feel upscale. We arrived with a welcome cheese and cracker plate, bottle of wine, and personal note from the hotel manager which was a pleasant surprise coming in from a long day of traveling.
The hotel itself has a lot of great amenities, including an indoor and outdoor pool, turkish bath and sauna, and tennis court. Our kids had a blast relaxing here after exploring the island. Our room rate included free breakfast buffet, which didn't include made-to-order items but was large and plentiful with enough items and variety to keep you fed through lunchtime.
We were happy with our stay here and would recommend it to others visiting Sao Miguel and Ponta Delgada.
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Date of stay: June 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Jul 11, 2022
Caro Sailornep5, On behalf of the staff at Azoris Royal Garden, I would like to thank you for your feedback. It is very important for us to know that you had an excellent stay. It was a pleasure having you and family with us. We look forward to hosting you again soon at our hotel. From all Azoris Staff, Best regards Filipe Pacheco Hospitality Manager
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The Azoris hotel is newly renovated and the rooms are just gorgeous, with a lot of attention to the smallest details and design. It's chic and luxurious, with beautiful pink and marbled accents which I loved. The room is spacious and has a big balcony with a nice view.
It has excellent facilities like the pool, spa, Zen Garden, Koi restaurant, bar which means it's a great place to relax after a day out exploring Sao Miguel.
The hotel restaurant Koi Restaurant is also superb for both breakfast and dinner, the indoor garden decor with the hanging leaves are a nice touch as well as the view of the Zen Garden. We enjoyed our three course dinner which included Azorean traditional dishes.
It is perfectly situated in the middle of Ponta Delgada, so I found it very convenient to walk to all the restaurants and bars in the main town center as well as all the tours which start from there.
Highly recommended for a stay in a great location and all the amenities and luxe.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paulo Limão, General Manager at Azoris Royal Garden
Responded Jul 15, 2021
Dear Rachel, Thank you so much for your feedback. We are glad to see that you enjoyed your experience and we expect to see you again in one of Azoris Hotels!
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Overall great hotel – good value for money, good amenities and great location. Would stay here if visited again. We stayed one night at the Azor Hotel for work and this was much better and half the price!
Rooms We had an executive room with a balcony at the front of the hotel. Recently refurbished and nicely decorated. Good size with a desk, couple of chairs, a chaise lounge, fridge and nice bathroom. The view was nice from the front (just about see the sea). Only slight let down is the A/C isn’t that powerful, was just about ok.
Hotel The breakfast was really, great choice and had clear allergen labels. The bar also does great cocktails including a happy hour 5-6pm. The Zen garden is nice and having both and indoor and outdoor pool is great, especially as the weather can be very changeable. Plus the steam room and sauna which is nice as well as a gym. The hotel also provides towels for using by the pool but can also take these offsite if go to thermal baths which was helpful.
Location Great for walking into town (only about 10mins) but not noisy. Only issue is you’re very close to the airport so you do get noise from that. Not major problem as the airport is quite small so generally no late flights. If you’re worried or want to avoid noise during the day then it might be quieter with rooms not facing the front like the Zen Garden.
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Date of stay: June 2022
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Location
Service
Room Tip:Rooms on the front have a great view but slightly noisier with planes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Aug 16, 2022
Dear Guest, In behalf of the staff: Obrigado ! It's a great reward your words as this is the result of an entire team work with a simple target: give the best service and the best experience to the guest. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Royal Garden. Best regards Filipe Pacheco Hospitality Manager
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We arrived in Ponte Delgado at 6:15 am and by 8:30 am we were all checked in to our rooms and on our way to the breakfast room. The staff at the hotel is friendly, helpful and very organized. Steven and John were both great helps with recommendations on things to see and places to eat. The front desk staff called and made restaurant reservations for us and were very helpful in directions on how to get to the locations. The rooms were clean and spacious. The breakfast room staff wore mask and changed their gloves often. It was a buffet and to go to the buffet you needed to wear your mask and they had gloves you had to wear to select your items. The bar area was great and the staff in this location were also friendly and helpful. The hotel is located just a 5 minute walk to the center of town so it’s location is great.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paulo Limão, General Manager at Azoris Royal Garden
Responded Oct 18, 2021
Dear Terry, Thank you so much for your feedback. We are glad to see that you enjoyed your experience, and we expect to see you again in one of Azoris Hotels!
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Our dream was to visit Sao Miguel once in a lifetime, that dream came true in December 2022, we decided to spend our honeymoon in Ponta Delgada. Hotel Azoris was absolutely amazing, we couldn't imagine a better service. As a welcome gift we received a bottle of champagne with macarons, which was a very pleasant surprise for us. The hotel is located very close to the city center, making it a lovely quiet place to rest. We could use from 8am to 8pm the pool, jacuzzi, turkish bath and gym, which was really relaxing and nice (note that you need a swimming cap in the pool). Our room was on the 3rd floor next to the garden with 2 bathrooms (with shower and bathtub), minibar + nespresso machine (1.5 euros for each cup). We really enjoyed our 10 nights in this hotel and we can surely recommend everyone this place to stay. Once again, a BIG thank you to the entire team at Azoris Royal Garden for making our honeymoon truly unique. Regards Magda and Rik
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Dec 26, 2022
Olá Magda and Rik, Thank you for your amazing feedback regarding your honeymoon stay at the Azoris Royal Garden. It is with great satisfaction for us to know that you had an excellent stay. This is the result of an entire team work with a simple target: give the best service and the best experience to the guest. We hope to have the pleasure of receiving you in the near future. With kind regards, Filipe Pacheco Hospitality Manager
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Breakfast poor and with poor quality products. I never knew if or what time the room was cleaned. There were days when the room was cleaned at 5pm. The towels were never changed, unless I specifically asked for them. The thing about leaving the towels on the floor couldn't work, as I didn't know what time they would come for cleaning or if they would come at all. They always forgot to take the used glasses and cups and replace them with clean ones. I had the room located above the reception, and in the morning and in the evening until late at night there was a lot of noise due to the buses that stopped for 15-20 minutes with the engine running. Obviously, many disadvantages. I complained 2 times, by email, at the reception, but they never answered me. For room service you had to call persistently, every 10-15 minutes. I called the front desk to ask what I had to do to order something in the room and was told that the best thing to do was to go down to the bar and order.
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Date of stay: July 2024
Value
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Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Jul 22, 2024
Dear Cristina, On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback. We do regret that we didn't achieve all your expectations. We took good note of all your remarks. It's important to us know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance. We hope to see you soon at Azoris Royal Garden Best regards, Filipe Pacheco Hospitality Manager
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My husband and I stayed at the Azoris Royal Garden March 16-23 and loved the hotel. We had a basic room — two twin beds, bathroom, spacious closet, TV, table and chairs and small balcony. More than adequate for our needs. Every day, a cleaner stopped by to straighten the sheets and clean the bathroom. Other than going on two day excursions — one full-day to Nordeste and Furnas and one half-day to Sete Cidades, we were perfectly content to enjoy the ambience of the hotel. There were pockets of furniture groupings on each floor where we could relax while reading or listening to radio programs. There's also a game room on the first floor with a billiards table, so my husband taught me how to play pool, and I loved that. At the opposite end of the first floor, there's a beautiful baby grand piano at the bar, and no one minded that I played. On our final day, we enjoyed his and her massages right at the hotel. Many thanks for the kindness of Hotel Manager Philip, front desk clerks Lisette and Ana and Koi waitstaff member Helena (we loved the shrimp and portobello risotto and chateaubriand). Koi's breakfast buffet provided delicious items, from silver dollar pancakes to poached eggs and fresh pineapple. I would caution Americans who travel to the Azores — do not rely on your credit cards because they are not accepted everywhere. Instead, bring plenty of Euros and pay cash. One suggestion to management: Remove the rugs placed under the beds in the rooms as they pose a hazard. In the middle of the night, my husband caught his foot on the rug, fell and ended up with a minor injury to his head. Our heartfelt thanks to everyone at Azoris for making our trip to Sao Miguel memorable.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Apr 2, 2024
Dear Gail, We hope you had a seve return home. A heartfelt thanks for your comments. The Azoris Royal Garden is always striving to provide the best service possible for our guests, and it is wonderful to know we were successful during your stay with us. We are especially grateful for your remarks about the friendliness of our staff. It was a pleasure to host you in Ponta Delgada, and we hope to welcome you in a near future. Kind Regards, Filipe Pacheco Hospitality Manager
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A huge modern impersonal hotel with nice gardens and a short stroll to town. A 5 minute taxi ride to the airport. The room was quite small but very modern and well furnished with a standard double bed. Very clean with nice bedding. Safe,mini bar, coffee machine. There is a restaurant, bar and coffee shop. We had a buffet meal as part of our deal and it was rather disappointing if you are vegetarian but there was plenty of it! Very nice breakfast. Helpful staff on the whole.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Filipe Pacheco, Guest Services / Front Office at Azoris Royal Garden
Responded Jul 11, 2022
Dear BattyBebington, We would like to thank you for your preference to Azoris Royal Garden and also for taking the time to write the review. Your opinion is very import to us, so we took good note of all your remarks. We will strive to improving our service and we hope that we will have the pleasure of welcoming you back in the near future. Kind regards, Filipe Pacheco Hospitality Manager
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When our travel company recommended this hotel because I wanted walkability, I looked at it on the map and thought it might be too far from restaurants. They were right; I was wrong. It’s location is perfect, and we walked to everything in downtown, particularly helpful after dinner with wine!
The hotel looks brand new. Our room faced the courtyard garden, and it was fun to watch four floors of guests relaxing on their balconies. The front desk was very helpful with restaurant suggestions and reservations. Parking was only 6 euros per night and so convenient. The included breakfast buffet was varied and well done; we never ate again until dinner! We had sushi and ceviche at Koi Restaurant on our first night and it was excellent. Lots of places for relaxing around the hotel, tho we were too busy for much of that!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip:You can get a rapid Covid test (and maybe more) at the Farmacia at the big mall about half a mile...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paulo Limão, General Manager at Azoris Royal Garden
Responded Oct 4, 2021
Dear Thomas, Thank you so much for your feedback. We are glad to see that you enjoyed your experience, and we expect to see you again in one of Azoris Hotels!
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Hi Gerona. The hotel is in the city of Ponta Delgada, but not on a very busy street. After 6 pm, and on weekends, it is actually very quiet. Most of our rooms are facing the hotel's garden, where you can only hear our birds (they perform quite a show at the end of the day when returning home to sleep!).
Hi Gerona. The executive room is on the street side, with a partial sea view, and the classic rooms are on the garden side (Zen garden or pool/tennis garden), which are normally the most appreciated views. The executive rooms were totally remodelled, including bathrooms, they have differentiated amenities and 4 daily Nespresso capsules for free. You can see more information on our website, in the ROOMS menu.
Hello,
Yes, it is possible to have the twin beds converted in one KS bed. Please inform that directly on your reservation so that we can know in which room the change has to e made and our howsekeeping will make sure you will have it perfect for your check-in.
See you soon!
There are more places to choose from in the Ponta Delgada area.
PRICE RANGE
C$129 - C$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal garden ponta delgada
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
193
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Azoris Royal Garden - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Azoris Royal Garden
Which popular attractions are close to Azoris Royal Garden?
Nearby attractions include Museu Carlos Machado (0.5 km), Matéria 47 - Arts & Crafts Atelier (0.4 km), and Ermida de Nossa Senhora Mãe de Deus (0.5 km).
