Hotel Ponta Delgada
Rua Joao Francisco Cabral 49, Ponta Delgada, São Miguel 9500-208 Portugal
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Avg. C$277 /night, 9/16 - 9/17
C$302
per night
C$209
per night
C$115
per night
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4.0
#11 of 26 hotels in Ponta DelgadaLocation
Cleanliness
Service
Value
At Hotel Ponta Delgada on São Miguel Island in the Azores, guests are awaited with a warm welcome in a relaxed atmosphere. Besides its excellent location, only 5 minutes away from the airport, the Hotel has modern and comfortable infrastructures, prepared to offer the maximum comfort for those staying here for holidays or for business purposes. All rooms have balconies and are nicely furnished with a modern design for a great stay. In the restaurant, guests can enjoy delicious meals. Guests can also enjoy the pool or relax by the hotel bar.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Free breakfast
Children's television networks
Highchairs available
Taxi service
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Umbrella
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Electric kettle
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Family
Languages Spoken
English, Portuguese
Location
Rua Joao Francisco Cabral 49, Ponta Delgada, São Miguel 9500-208 Portugal
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Nordela Airport
15 min•
See all flights
Rental Cars
42 Restaurants
within 0.5 kilometers
480Reviews3Q+A31Room tips
Reviews
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Detailed Reviews
We stayed a night at this recently renovated hotel in an excellent location in downtown Ponta Delgada. Maria and Claudia at the front desk were very professional and got us settled into our room with which was spacious, sparkling clean and had artful design elements as part of the new renovation. We enjoyed the newly renovated hot tub and pool in the evening…relaxing after a busy day. Our room included the buffet breakfast which had a good variety on offer including hot and cold choices and fresh fruit, yogurt, etc. We were very happy with our stay and we would definitely recommend this hotel.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Goreti Furtado, Marketing at Hotel Ponta Delgada
Responded Nov 3, 2022
Hi Colleen! Thank you very much for your choice and for writing such a wonderful review! We are very happy to know that you have enjoyed a pleasant experience at our hotel in São Miguel and to receive your valuable recommendation ;) We hope to have the great pleasure of your return soon! All the very best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is amazing! Everyone is very nice and polite, and they are always willing to help you while sharing tips for a good local experience. Thanks everyone on the reception desk for all the info and kindness!
Location is great, just 5minutes walking from the city centre and 10 min from the harbour.
The beds are very comfortable and overall the room has everything in place.
Will definitely stay here again once I'm back in São Miguel
Location is great, just 5minutes walking from the city centre and 10 min from the harbour.
The beds are very comfortable and overall the room has everything in place.
Will definitely stay here again once I'm back in São Miguel
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Date of stay: September 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Rodrigues, Serviços ao cliente/atendimento at Hotel Ponta Delgada
Responded Jan 28, 2022
Hi! Thank you very much for your preference and for sharing your wonderful review. We are extremely happy to know that you have enjoyed your stay with us in São Miguel. We also thank you for the wonderful compliments on our Team performance and Level of Comfort of our Rooms. We hope to have the pleasure of your return soon, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This truly turned out to be the perfect hotel in Ponta Delgada. It was within 5-10 minutes walking distance to the Town Hall and the surrounding area. There are 3 (must see) churches also in the neighborhood, as well as quaint shops and restaurants.
The hotel itself is very clean with great helpful staff. The front office staff and Carlos in the snack bar at the back were always courteous and offered good service. Breakfast buffet was plentiful and delicious. Excellent value for the money.
The hotel itself is very clean with great helpful staff. The front office staff and Carlos in the snack bar at the back were always courteous and offered good service. Breakfast buffet was plentiful and delicious. Excellent value for the money.
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: No need to rent a car as everything one wants to do in the town of Ponta Delgada is within...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Rodrigues, Serviços ao cliente/atendimento at Hotel Ponta Delgada
Responded Sep 8, 2022
Hi Rumy! Thank you very much for your stay with us and for taking the time to review your experience ;) We are very happy to know that you have enjoyed our Location in Ponta Delgada, our level of Cleanliness and our Team performance. We hope to have the great pleasure of your return soon to São Miguel. All the very best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When i arrive at this hotel a really feel the relax mood and positive energy in the air. The staff at front desk lovely with a smile to you and happy to help you check in. The bedroom it was really nice with good views from Atlantic Ocean. The mattress it was really good and provide you a very good sleep. Hotel facilities are good i used the pool and Jacuzzi even spa treats and was awesome. The bedroom cleaning staff also are very kind and friendly and they really keep the bedrooms shining. For sure next time i go back to Açores definitely i will stay here again. Also only 7 minutes from airport driving.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: The top floors will gave you a stunning view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Rodrigues, Serviços ao cliente/atendimento at Hotel Ponta Delgada
Responded Jan 18, 2022
Hello Helder! Thank you very much for choosing our hotel for your holidays ;) We are extremely happy to know that you have enjoyed a pleasant stay with us in São Miguel and have especially enjoyed our hotel's View and our beds' level of comfort. We hope to have the great pleasure of your return soon ;) All the very best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buyer Beware of hotel ponta delgada's cancellation policy. My booking was for July 2023. Unfortunately, the reservation reflected April. I paid 100% upfront. The hotel took my $537.47 and kept it without any communication. They literally refused to discuss the matter. I only wanted to rebook at the correct date. There are plenty of hotel with better ratings with reasonable cancellation policies. I.made a huge mistake booking with this hotel. I got zero to show for my $537.47, nothing! Further, even before I noticed the booking error, I sent the hotel numerous emails, did not receive one response. This Hotel & Restaurant will definitly be hearing about this through negative ratings. My friends will hear about this as well.
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: If your plans change, travel is interrupted, or you have a booking date error, don't book with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Goreti Furtado, Marketing at Hotel Ponta Delgada
Responded Jun 1, 2023
Hello James, We are sorry to read your review. We hope to have the opportunity of compensating in the future. All the best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We only stayed one night here in order to catch a very early flight to another island but wished we had stayed longer. The hotel is quirky in a modern way but there are lots of little complimentary extras to make your stay comfortable. The room and bathroom were large with separate toilet room and separate shower room. Excellent water pressure. King sized bed was very comfortable with lots of pillows. There is a Nespresso machine , water, sodas as a complimentary extra. They also have turn down service with cookies and our room also had a bowl of fruit and pastries. In addition there are 2 hats and a little tote bag as a gift. Everyone was very friendly and spoke excellent English. The hotel is very comfortable. I think it would make an excellent base to explore Sao Miguel.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Goreti Furtado, Marketing at Hotel Ponta Delgada
Responded Oct 20, 2022
Hi Randy! Thank you very much for your stay with us in São Miguel and for sharing your wonderful words :) We are extremely happy to know that you have enjoyed a pleasant experience and that you wish you could've stayed longer. We hope to have the great pleasure of your return in a time when you can fully enjoy all of our services ;) All the very best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a great example of why initial impressions matter. We arrived on an early flight and went straight to the hotel. We knew it would be too early for the 3 PM check-in but we wanted to drop off our luggage before exploring around town. No problem there as the front desk was happy to store it for us.
We walked into town (about 10-15 min walk), had lunch, and explored. Then it started pouring rain. With only one umbrella against a windy, heavy rain, we were soaked pretty quickly while walking back to the hotel. We arrived a little before 2:30 PM and went to the front desk and asked if the room was available. The woman gave us a small smile and said no, check-in is at 3PM, please wait. We were a bit incredulous, and walked over to the seating area in the lobby, where I realized two other soggy parties were waiting for check-in. So we sat there dripping for a little over half an hour. They made all of us literally wait until exactly 3 PM to check us in!! At 3 PM suddenly the rooms were available so it's clear that the rooms were ready for quite a while, but they simply refused to let us check in any amount of time earlier. This lack of empathy is astounding.
We were given a first floor room, so it overlooked a dumpster that people searched through, so there was no view others mentioned. The room was clean and location to town, while a little further from other hotels, was okay. The breakfast was also fine. But despite this, we would not recommend this hotel or stay here again on our next visit due to the check-in experience. They may have gotten 30 minutes from us, but nothing more in the future.
We walked into town (about 10-15 min walk), had lunch, and explored. Then it started pouring rain. With only one umbrella against a windy, heavy rain, we were soaked pretty quickly while walking back to the hotel. We arrived a little before 2:30 PM and went to the front desk and asked if the room was available. The woman gave us a small smile and said no, check-in is at 3PM, please wait. We were a bit incredulous, and walked over to the seating area in the lobby, where I realized two other soggy parties were waiting for check-in. So we sat there dripping for a little over half an hour. They made all of us literally wait until exactly 3 PM to check us in!! At 3 PM suddenly the rooms were available so it's clear that the rooms were ready for quite a while, but they simply refused to let us check in any amount of time earlier. This lack of empathy is astounding.
We were given a first floor room, so it overlooked a dumpster that people searched through, so there was no view others mentioned. The room was clean and location to town, while a little further from other hotels, was okay. The breakfast was also fine. But despite this, we would not recommend this hotel or stay here again on our next visit due to the check-in experience. They may have gotten 30 minutes from us, but nothing more in the future.
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Date of stay: June 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For a 3 star hotel this was a fantastic place. The hotel was well run and very comfortable. Breakfast was excellent. The pool and jacuzzi were also well attended to. Hotel was extremely clean. We highly recommend this for a stay. It’s in a central location. Parking is very tricky outside though and you have to pay to rent a spot in their garage. It’s a tight squeeze but fine for experienced drivers 😀
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Parking on street is not easy as it is very busy! Best to rent the hotel parking spot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Goreti Furtado, Marketing at Hotel Ponta Delgada
Responded Apr 11, 2023
Hello Tara! Thank you very much for your chioice and for sharing your wonderful words! We are very happy to know that you have enjoyed a pleasant stay with us in São Miguel and that you have especially enjoyed our Relaxation areas and our level of Cleanliness. We hope to have the great pleasure of your return soon! All the very best, The Team from Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Ponta Delgada provided a comfortable base for our week of exploring São Miguel. Situated not far from the airport and within a walkable distance from the town centre, bus stops, harbour, gorgeous botanic gardens, etc. The hotel felt welcoming (I liked their rather apt blue-green mosaic in a lobby; also fresh juicy apples on offer there were a nice touch); our room (with a balcony) was clean, with very good quality beds.
The breakfast was plentiful and tasty; great opportunity to enjoy local cheese and traditional bread Bolo lêvedo. For later refreshment there is also a bar (with friendly barmen). Next door to the hotel is the restaurant O Baco, where we enjoyed seven – in all aspects outstanding - dinners!
My thanks go to helpful staff at the hotel reception, who were ready to assist with any question, and lovely lady Ana (always good-humoured and smiley), who cleaned our room.
The breakfast was plentiful and tasty; great opportunity to enjoy local cheese and traditional bread Bolo lêvedo. For later refreshment there is also a bar (with friendly barmen). Next door to the hotel is the restaurant O Baco, where we enjoyed seven – in all aspects outstanding - dinners!
My thanks go to helpful staff at the hotel reception, who were ready to assist with any question, and lovely lady Ana (always good-humoured and smiley), who cleaned our room.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is located close to the city center and restaurants. The hotel has a bar, jacuzzi and pool. The breakfast is very good with nice variation of fruit, bread and toppings. About 5 minutes walk There are several restaurants. Only down the street there is a small local restaurant on the left...
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Down the street and left at the first cross road you will find a small local restaurant that I...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Goreti Furtado, Marketing at Hotel Ponta Delgada
Responded Sep 5, 2023
Hello Michael! Thank you very much for your choice and for sharing your wonderful review. We are very happy to know that you have enjoyed an overall pleasant experience with us in the city center. We hope to have the great pleasure of your return soon to São Miguel and to Hotel Ponta Delgada :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There wasn't one in my room, but I know tht they are renovating the hotel, so perhaps just send them an email.
I arrived, with my family at 9:00 am, and they let us use 1 bedroom that was already free and ready. The other one was not possible because it was still being used. So, I think it depends on luck.
Hi Erika!
Thank you for your interest in our hotel ;) Regarding your questions:
1. Private parking at our hotel has a value of 8€ per day and may be requested upon your arrival to our Front Desk Team;
2. Unfortunately we do not have a Transfer Service at our hotel. Nonetheless, thanks to our proximity to Ponta Delgada airport, a trip from there to our hotel is, aproximately 10€. You can also request to pick up your rented vehicle (if applicable) at the airport;
3. Our breakfast, due to the pandemic, is being served based on a Menu you can choose from and repeat if you wish. We are also offering Room Service Fees, in case you prefer to enjoy your breakfast on the comfort of your room.
We hope to have answered all your questions, nevertheless, in case you need additional info, feel free to contact us ;)
We hope to have the pleasure of receiving,
The Team from Hotel Ponta Delgada :)
"Down the street and left at the first cross road you will find a small local restaurant that I can recommend "Read full review
"If your plans change, travel is interrupted, or you have a booking date error, don't book with this hotel, you'll never see one cent of yourmoney"Read full review
"The area local to the hotel is actually quite rough at night so do be careful if travelling female alone or with small children."Read full review
"Parking on street is not easy as it is very busy! Best to rent the hotel parking spot"Read full review
"No need to rent a car as everything one wants to do in the town of Ponta Delgada is within walking distance."Read full review
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PRICE RANGE
C$126 - C$307 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Ponta Delgada
Which popular attractions are close to Hotel Ponta Delgada?
Nearby attractions include Santuario Do Senhor Santo Cristo Dos Milagres (0.2 km), Museu Militar dos Acores (0.3 km), and Igreja de Sao Jose (0.2 km).
What are some of the property amenities at Hotel Ponta Delgada?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Ponta Delgada?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Hotel Ponta Delgada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Ponta Delgada?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Ponta Delgada?
Conveniently located restaurants include Gelateria AbracAdabrA, O Baco, and Jewel Of India.
Are there opportunities to exercise at Hotel Ponta Delgada?
Yes, guests have access to an indoor pool during their stay.
Does Hotel Ponta Delgada offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Ponta Delgada?
The staff speaks multiple languages, including English and Portuguese.
Is Hotel Ponta Delgada accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.