VIP Executive Azores Hotel
Rotunda de São Gonçalo, 131, Ponta Delgada, São Miguel 9500-343 Portugal
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Avg. C$262 /night, 9/14 - 9/15
C$292
per night
C$199
per night
C$106
per night
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3.5
#20 of 26 hotels in Ponta DelgadaLocation
Cleanliness
Service
Value
VIP Executive Azores Hotel, with a modern and bold design, has 229 rooms and combines quality service, comfort and finesse. This property offers excellent conditions for both segments - leisure and business - and magnificent views over the city of Ponta Delgada and the surrounding landscape. This 4 star Hotel is provided with one Restaurant with two floors and a Grill on the 8th floor where guests can enjoy views of the city and the sea, an excellent gym, an interior swimming pool, squash, bar, private indoor and paid parking, a beauty saloon with hairdresser, and Wireless Internet service. The Hotel also offers amazing conditions for meetings and events, with a high number of meeting rooms, among which are an auditorium.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Salon
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Ocean View
Languages Spoken
English, Spanish, Portuguese
Location
Rotunda de São Gonçalo, 131, Ponta Delgada, São Miguel 9500-343 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Nordela Airport
2.1 km•
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Rental Cars
35 Restaurants
within 1 kilometer
784Reviews12Q+A45Room tips
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Detailed Reviews
We had a good stay at this hotel. Staff was very friendly, helpful and professional. The room was very clean, water pressure was very powerful which is a plus. The rooms are a bit outdated and they need some refurbishment nevertheless matresses were very comfortable and we had good views.
The indoor pool was very nice and warm. Pity they allowed kids as they were loud and annoying. Gym was actually good and they had a variety of machines (some need fixing).
Location is 20mins walk to the city centre of Ponta Delgada but we didn't mind walking and most of our tours, we were picked from the hotel. Price was very affordable and good value for the money.
The indoor pool was very nice and warm. Pity they allowed kids as they were loud and annoying. Gym was actually good and they had a variety of machines (some need fixing).
Location is 20mins walk to the city centre of Ponta Delgada but we didn't mind walking and most of our tours, we were picked from the hotel. Price was very affordable and good value for the money.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Oct 23, 2021
Dear Guest, We were delighted to welcome you to VIP Executive Azores. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location for a stay in Ponta Delgada. Nice bar area to enjoy a snack and a drink while watching soccer (futbol). Breakfast buffet was great and the service exceptional. Restaurant menu was limited during my stay, likely because I was there off season. The hotel and the rooms are clean, but the carpets in my room were in need of a deep cleaning or shampooing to remove stains. I wasn't aware before booking that the sauna is extra charge and the spa is closed. Easy free parking on the street behind hotel at the time of my visit in February
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Feb 19, 2023
Dear Mr. hectorrC9441TC, On behalf of the entire VIP Executive Azores team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were transferred to this hotel due to the booking mistake by our travel agent. We stayed here for 4 nights. Unfortunately the location of the hotel is really bad for anyone who doesn’t have a rental car or doesn’t enjoy walking up the hill multiple times per day.
We got to stay in a suite, which was spacious and clean but other than that, the experience was a bit cold. Breakfast was surprisingly dull and options were limited. No veggies and everything had industrial taste.
Reception staff was nice. Breakfast staff quite rude in their manor, when gossiping about the clients and laughing at them.
Hotel has a tiny pool on a roof, gym is worn down. Would not return.
We got to stay in a suite, which was spacious and clean but other than that, the experience was a bit cold. Breakfast was surprisingly dull and options were limited. No veggies and everything had industrial taste.
Reception staff was nice. Breakfast staff quite rude in their manor, when gossiping about the clients and laughing at them.
Hotel has a tiny pool on a roof, gym is worn down. Would not return.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Serviços ao cliente/atendimento at VIP Executive Azores Hotel
Responded Aug 2, 2022
Dear Mr. // Ms. Wanderer814530, We would like to thank you for the comment regarding your stay. Our guests’ opinions are very important to us, so that we can improve and perfect our services. We hope to see you again soon at VIP Executive Azores. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were told the hotel was great and booked a Flexi room. This meant paying more but we would only pay the room on arrival and would have a flexible cancellation policy.
As soon as I booked the room, the money was taken from the account and no explanation or apology was given. We contacted the hotel and were told that the problem would be sorted in 24-48hs. We are already waiting for two weeks and unable to contact the hotel or custumer service because no one seems to answer the phone. I have not been in the property but I can definitely say that the custumer service is atrocious and that they do not seem to care about the guests as long as they have the money in their hands! We are considering taking action and staying at other hotel! Not a good experience!
As soon as I booked the room, the money was taken from the account and no explanation or apology was given. We contacted the hotel and were told that the problem would be sorted in 24-48hs. We are already waiting for two weeks and unable to contact the hotel or custumer service because no one seems to answer the phone. I have not been in the property but I can definitely say that the custumer service is atrocious and that they do not seem to care about the guests as long as they have the money in their hands! We are considering taking action and staying at other hotel! Not a good experience!
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is located a 20 minute walk from the waterfont and the obvious tourist attractions. Our good-sized room was comfortable and well-furnished. The excellent buffet breakfast provided a wide choice of hot and cold options which changed on a daily basis. Reception staff were helpful, friendly and efficient. Hotel parking is expensive but there is plenty of free street parking available in the surrounding area.
Rather than trekking down to the tourist orientated restaurants, there are a couple of eateries nearby which provided generous, good value dishes aimed more at the locals - Cozinha d'Arlete and Conteira.
Rather than trekking down to the tourist orientated restaurants, there are a couple of eateries nearby which provided generous, good value dishes aimed more at the locals - Cozinha d'Arlete and Conteira.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Aug 24, 2022
Dear Mr. // Ms. Prujim, Thank you very much for giving us the maximum score! Comments like these give us the motivation and encouragement to always do more and better. We will continue to work to earn your trust. See you soon! Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a triple room which was very spacious and clean. There was a menu in the room which showed the variety of food that they had available. These dishes were reasonably priced. There was a mini bar in the room (€2 for a large glass bottle of coca cola). The outdoor pool area looked lovely (although a bit chilly in November). The main town was about a 15-minute walk away. Would recommend staying here.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Sep 12, 2022
Dear Ms. Roxannel206, We were delighted to welcome you to VIP Executive Azores. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The VIP, when built, was a genuine luxury property.
Recently, I needed to stay in Ponta Delgada for an additional overnight after a week in another (sadly sold out) hotel and managed to find a very good deal - room only, no breakfast - on another website for the VIP.
The doorman was friendly, but the front desk was exceedingly slow at check in, and after a line began to form behind me thanks to an American tourist beleaguering the sole clerk with questions any guidebook or Google could have answered easily, eventually a second clerk emerged and checked me in with an attitude of extreme annoyance and as though she was doing everyone a favour by even being there.
On my way to my room, the carpets in the corridors were absolutely disgusting and filthy and in dire need of replacement (4th floor).
The room itself was not bad; the carpet was acceptable but could also stand replacement. Cleanliness was fair, but I missed having a tea or coffee maker in the room (more or less standard nowadays in the category of hotel the VIP claims to be). The minibar was stocked, but its enclosure looked as though it had been made in an amateur carpentry class at the local vocational school. The rest of the furnishings also had a very retro look - not by design.
All in all, rather disappointing and not worth recommending, even if you find last minute bargains online. There are significantly better hotels in much better locations at the ready in Ponta Delgada.
Recently, I needed to stay in Ponta Delgada for an additional overnight after a week in another (sadly sold out) hotel and managed to find a very good deal - room only, no breakfast - on another website for the VIP.
The doorman was friendly, but the front desk was exceedingly slow at check in, and after a line began to form behind me thanks to an American tourist beleaguering the sole clerk with questions any guidebook or Google could have answered easily, eventually a second clerk emerged and checked me in with an attitude of extreme annoyance and as though she was doing everyone a favour by even being there.
On my way to my room, the carpets in the corridors were absolutely disgusting and filthy and in dire need of replacement (4th floor).
The room itself was not bad; the carpet was acceptable but could also stand replacement. Cleanliness was fair, but I missed having a tea or coffee maker in the room (more or less standard nowadays in the category of hotel the VIP claims to be). The minibar was stocked, but its enclosure looked as though it had been made in an amateur carpentry class at the local vocational school. The rest of the furnishings also had a very retro look - not by design.
All in all, rather disappointing and not worth recommending, even if you find last minute bargains online. There are significantly better hotels in much better locations at the ready in Ponta Delgada.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Mar 11, 2023
Dear Mr. / Ms. Baron W, We appreciate your comments regarding your experience at VIP Executive Azores and we regret that we were unable to meet some of your expectations. All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations. We sincerely hope you consider visiting us again. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and our room was cleaned every day. Annoyingly our room had two single beds and every night we pushed them together and every day they cleaners separated them. The room had a nice view of the mountains and the ocean although situated on a busy roundabout you can’t hear traffic but the fountain does make a little noise.
There is a nice and warm indoor pool and an outdoor pool (which was closed for part of our stay). There is also a spa which was closed for Covid reasons which does seem strange because there are no covid restrictions elsewhere in the hotel/island.
The room was big. It had a balcony and the staff were friendly.
There is a nice and warm indoor pool and an outdoor pool (which was closed for part of our stay). There is also a spa which was closed for Covid reasons which does seem strange because there are no covid restrictions elsewhere in the hotel/island.
The room was big. It had a balcony and the staff were friendly.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: There is parking available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Jul 18, 2022
Dear Mr. // Ms. 240kieranf, We were delighted to welcome you to VIP Executive Azores. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was expecting better service and staff. Unfortunately, neither one was good. You pay for parking (1 EUR an hour), something that could be free for guests; welcome reception NOT nice, outdated rooms, indoor pool under maintenance, terrace restaurant closed, and a few other details I was expecting from a 4 star hotel.
I won't come back to this hotel - there are other options with great value for money.
I won't come back to this hotel - there are other options with great value for money.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Jul 18, 2022
Dear Mr. MarioJoao, On behalf of the entire team, we thank you for your preference for VIP Executive Azores. We will assess the situation described, because what happened does not reflect our quality and service standards. In order to overcome the inconveniences caused, we would like to have the opportunity to welcome you again in the near future. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there only one short night. The hotel is huge and I found it alienating. I did not like the size , while on the other hand the room was O,K, - not more,
All other 4 nights we stayed in a hotel close by - The Lince which was much better.
Our agent booked B&B for us but as we left early for our flight they first did not want to prepare a packed breakfast for us. Only after pressure from our agent they prepared something modest.
All other 4 nights we stayed in a hotel close by - The Lince which was much better.
Our agent booked B&B for us but as we left early for our flight they first did not want to prepare a packed breakfast for us. Only after pressure from our agent they prepared something modest.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel VIP Executive Azores, Atendimento ao cliente/recepção at VIP Executive Azores Hotel
Responded Sep 21, 2022
Dear Mr. // Ms. Nadi, We would like to thank you for the comment regarding your stay. Our guests’ opinions are very important to us, so that we can improve and perfect our services. We hope to see you again soon at VIP Executive Azores. Best Regards, VIP Executive Azores
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No Cabs waiting outside but desk staff will call one for you
Don’t think there was and as far as bringing one toy would need an adapter for any item that needs to be plugged in.
Less than 20 minutes and a cab is around 10 to 15 Euros
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PRICE RANGE
C$113 - C$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel vip executive azores
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about VIP Executive Azores Hotel
Which popular attractions are close to VIP Executive Azores Hotel?
Nearby attractions include Plantação de Ananás dos Açores (0.4 km), Quinta do Agricultor (1.2 km), and O Rei Dos Queijos (1.1 km).
What are some of the property amenities at VIP Executive Azores Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at VIP Executive Azores Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at VIP Executive Azores Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to VIP Executive Azores Hotel?
Conveniently located restaurants include Michel Restaurant, Restaurante Gastronomo, and Restaurante o Museu.
Are there opportunities to exercise at VIP Executive Azores Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at VIP Executive Azores Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does VIP Executive Azores Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at VIP Executive Azores Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Does VIP Executive Azores Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is VIP Executive Azores Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.