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My Story Hotel Vila Nova

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1 Rua Joao Francisco Cabral 3, Ponta Delgada, Sao Miguel 9500-208 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$81
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Traveller (337)
Room & Suite (255)
Dining (44)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-06-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 24 hotels in Ponta Delgada
Location
Cleanliness
Service
Value
Travellers' Choice
My Story Hotel Vila Nova is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. My Story Hotel Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport.
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Full view
Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private balcony
Room service
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
1,027Reviews15Q+A100Room tips
Traveller rating
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  • 141
  • 27
  • 13
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Popular mentions
Richard G wrote a review Aug. 2020
Barking, United Kingdom6 contributions1 helpful vote
The hotel is very central, the rooms are very clean and the staff are so nice. I had a significant birthday while I was there and they presented me a cake, it was such a nice gesture and it really summed up the hotel for me. Would recommend and would definitely stay again...
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Date of stay: August 2020Trip type: Travelled solo
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lucief777 wrote a review Mar. 2020
Brazil244 contributions69 helpful votes
+1
We arrived the hotel around 9am as our flight arrivals time was super early. There was no room available so we left our baggage with the concierge and went around the lovely city. When we arrived back it was still not time for check in, however the concierge found a room for us! Room view was lovely, facing the neighbourhood and to the right a beautiful sea view. We were received in the room by a lovely letter with seashells, and on the third day another lovely letter with chocolates. Staff was very kind and helpful at all times. Breakfast was great! Pool is nice! There is a public parking in front of the hotel, and its free from 20h until 8ham. Hotel counts with a parking lot as well. As our check out was before restaurant opens, the staff kindly prepared a take away bag with sandwiches, juice, water, frui and yogurt, it was very kind! <3
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Date of stay: September 2019
Value
Rooms
Service
2 Helpful votes
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Martha C wrote a review Oct. 2019
49 contributions7 helpful votes
We stayed here in September and could not have been happier. The room was very comfortable, the location was great for walking about, and the staff were helpful and friendly. From the front desk, the bar and the breakfast area, everyone went out of their way to make us feel welcomed. We would definitely stay here again.
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Date of stay: September 2019
Value
Cleanliness
Service
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Response from EdgarDosSantos, Gerente geral at My Story Hotel Vila Nova
Responded Oct. 22, 2019
Dear Martha C , We would like to thank you for choosing our hotel for your holidays in Ponta Delgada. Your detailed review is an excellent calling card for future guests and visitors who intend to use our facilities and experience our genuine service. We hope to welcome you back in a near future. Kind Regards
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csundseth wrote a review Oct. 2019
Kandahar, Afghanistan263 contributions674 helpful votes
This hotel is mid range...I paid $50 single in October. It is close walking for all of the attractions in town. My room had a balcony with harbour view. Breakfast included - is excellent in this agricultural paradise, with great local cheeses and breads and all the rest. Also they can arrange a 6 Euro transport from / to airport, instead of the usual 10 + Euro.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: ask for 4th Floor Harbour Side
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1 Helpful vote
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Response from EdgarDosSantos, Gerente geral at My Story Hotel Vila Nova
Responded Oct. 22, 2019
Dear Csundseth, We would like to thank you for choosing our hotel for your holidays in Ponta Delgada. Thank you for taking the time to rate and write regarding your positive experience with us. We sincerely hope to welcome you back in a near future. Kind Regards
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Bobmartin08008 wrote a review Sep. 2019
New York City, New York7 contributions6 helpful votes
We arrived with a paid voucher. The hotel said it was cancelled. I checked online, and the reservation was in place. The hotel staff snarled and said no payment had likely been made. I showed them the charges to the credit card. I then connected them to the company who made the reservation. All they woodenly repeated was that it was cancelled. No apologies for inconvenience, no offer to find another room - they were full (hmmm maybe that is why it was “cancelled.”) They couldn’t even give reasonable directions from the airport. We have been to the Azores three times and love it. This is not the Azores. This is the first negative review I have written.
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Date of stay: September 2019Trip type: Travelled as a couple
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Response from EdgarDosSantos, Gerente geral at My Story Hotel Vila Nova
Responded Sep. 11, 2019
Dear Mr.Bobmartin08008, First and foremost we are sorry that you didn't had the opportunity to experience our accomodations and quality of the service we are well known for. We are emphatetic and we always assist every guest and visitors, in your case the agency that you have booked never reserved an accommodation, unfortunately we were fully booked and therefore we could not accomodate you. My colleagues always try to find and help alternatives to help and assist, we take ownership and great pride in our daily commitment to be hospitable. I would suggest that you contact the channel or agency for the inconvenience you have experienced for not having a room reserved with us. In the future if you require any assistance , do not hesitate in contacting us , as we would be delighted to assist you. Kind Regards
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Previous
PRICE RANGE
US$59 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vila nova hotel
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
102
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Frequently Asked Questions about My Story Hotel Vila Nova
Which popular attractions are close to My Story Hotel Vila Nova?
Nearby attractions include Igreja do Santo Cristo (0.2 km), Igreja de Sao Jose (0.1 km), and Museu Militar dos Acores (0.2 km).
What are some of the property amenities at My Story Hotel Vila Nova?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at My Story Hotel Vila Nova?
Top room amenities include air conditioning, blackout curtains, and a pool view.
What food & drink options are available at My Story Hotel Vila Nova?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to My Story Hotel Vila Nova?
Conveniently located restaurants include O Baco, Gelateria AbracAdabrA, and Restaurante Giro.
Are there opportunities to exercise at My Story Hotel Vila Nova?
Yes, guests have access to a pool and a fitness centre during their stay.
Does My Story Hotel Vila Nova have an airport shuttle?
Yes, My Story Hotel Vila Nova offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at My Story Hotel Vila Nova?
Yes, dry cleaning and laundry service are offered to guests.
Does My Story Hotel Vila Nova offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does My Story Hotel Vila Nova have any great views?
Yes, guests often enjoy the city view available here.
Is My Story Hotel Vila Nova accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.