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Vila Nova Hotel

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739 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Boston, Massachusetts
Reviewed 2 days ago NEW

After staying at Hotel Vila Nova, we felt that the reviews and our travel agent missed the mark. Nova means "no go" and here are a few reasons we might recommend looking at other lodging options in Ponta Delgada. This hotel is situated on the edge of the Sao Miguel airport. Starting bright and early until late at night, you...

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Helpful?
Thank MarinaGirl77
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. MarinaGirl77, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We understand your experience in our hotel was less than perfect. We did experience a problem with our water heating system which was attended to as soon as it was detected and fixed shortly after....

Reviewed 4 days ago NEW

A real great hotel for trips all over Sao Miguel. The reception helped us with all issues and left no questions unanswered! Breakfast was great, room was clean,...what do you want more? Everything went as expected

Review collected in partnership with this hotel
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Helpful?
Thank alexd2k
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. alexd2k, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We can't thank you enough for all your encouraging compliments. Our advice to our guests is a crucial part of their experience as we believe that our job goes way beyond providing a roof and...

Plymouth, United Kingdom
Reviewed 1 week ago

From the time of booking and throughout my stay, the staff were exceptionally helpful with all matters from arranging the transfer, suggesting and booking local tours and rescuing me from my balcony when I somehow managed to lock myself out of the room whilst admiring the view towards the harbour! The hotel is located within a five minute walk to...

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Helpful?
Thank Timski4u
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Timski4u, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed evaluation of our service, and compliments to our performance are very motivating. We hope to have the privilege of welcoming you again in our Hotel. Kind regards, Vila Nova Hotel PLATANO HOTELS

Logan, Utah
Reviewed 1 week ago

Our stay at Villa Nova was great. It was a bit off the beaten path but not that far. We were able to walk every where we wanted. The staff were amazing. They answered all our questions, gave us ideas, and were full of extra information. The breakfast was perfect for the start of every day.

Review collected in partnership with this hotel
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Helpful?
Thank mamamartineau
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr/s. mamamartineau, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We appreciate your compliments to our staff. It is without a doubt the main pillar of our offer. Not any less important, knowing that our breakfast was pleasing is very important for us. We hope...

Karts6
Reviewed 1 week ago via mobile

We stayed at Villa Nova Hotel for a few nights. The staff were friendly and the hotel was clean. The breakfast was decent and offered various options. Only downfall, they did not have an iron available in the room/ nor by request . However, there is an option to get your clothes pressed for a fee. Decent stay overall.

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Helpful?
Thank Karts6
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Karts6, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad we didn't compromise in our service and offered an overall pleasant stay. It is very pleasing to see that you used our laundry service and we hope it was up to your standards....

Reviewed 2 weeks ago

Beautiful view of harbour, walking distance to historical sites in Ponta Delgado and downtown, close to the airport and convenient to main roads and highway. Staff were excellent and very helpful and always polite.

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Helpful?
Thank Sheelagh H
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Sheelagh H, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Our team is very happy for being part of a positive experience in Ponta Delgada with a good room and pleasant view. To be able to exceed our guest's expectations is a sign of...

Braga District, Portugal
Reviewed 2 weeks ago

Excelent stay: staff, service, confort, hospitality. We were there for the second time! Hope to have another opportunity! Staff very efficient and professional. Great breakfast. Location perfect and big rooms! Very secure also.

Review collected in partnership with this hotel
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1Thank marlenealexandra2017
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. marlenealexandra2017, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your compliments are super motivating! We couldn't be happier for making you feel comfortable for your second stay. We also hope to have the privilege of welcoming you again in our Hotel. Kind regards, Vila...

Lisbon
Reviewed 3 weeks ago

Very good staff, room was clean, definitely returning and recommending this to everybody. The staff was very helpful with weather tips and where to visit. the breakfast has a great variety of things and was great. Great location!

Review collected in partnership with this hotel
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Helpful?
Thank Joana Catarina ... L
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Joana Catarina ... L, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for your compliments about such core aspects of our offer, such as cleanliness, breakfast quality and variety and the helpfulness of our staff. We hope to have the...

Gravenhurst
Reviewed 3 weeks ago

great staff and excellent location - close to the airport and only a 10 minute walk from the historic downtown of Ponta Delgada - breakfast was good with lots of variety - airplane noise starts around 7 am but what can you do when you want to be somewhat close to that type of facility

Review collected in partnership with this hotel
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Helpful?
Thank richardge0rges
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. richardge0rges, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad our location was a plus to your experience in São Miguel. Our breakfast is also a crucial part of our service. We're glad you liked it! We hope to have the privilege of...

Reviewed 3 weeks ago

Pros: According to the paid price, we coudln't ask for more. Great location (7 min. from the airport and 2 minutes to downtown). People were nice and polite. The mattresses could be better, but the pillows compensated. Nice and cleaned rooms. The variety of food at breakfast was good. Cons: in the room we stayed, the shampoo and shower gel...

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Helpful?
Thank Ana Gabriela M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Ana Gabriela M, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review of your experience in our hotel is very appreciated and certainly useful for other guests and some aspects you mentioned are indeed very relevant, for example, the parking solutions. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: $101 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Azores - Sao Miguel
Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Vila Nova Hotel staff and other travellers.
8 questions
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Questions? Get answers from Vila Nova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own soap and request a room with a balcony!”
MarinaGirl77, 27 Apr 2017 | Read review
“Rooms at the front overlook the harbour; at the back, the pool and are possibly quieter, but all are sound-proofed.”
Timski4u, 18 Apr 2017 | Read review
“View with balcony is good”
maryprettie65, 1 Apr 2017 | Read review
“Enjoyed facing the ocean.”
holiday005, 22 Mar 2017 | Read review
“The neighborhood was very quiet. Front of the hotel looks out on the old fort.”
amypE7739BW, 20 Mar 2017 | Read review
5 of 5