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2018-01-28 2018-01-29
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    Pestana Cidadela Cascais

    Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal
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    2018-01-28 2018-01-29
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    Traveller (612)
    Room & Suite (278)
    Dining (123)
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,400)
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    1 - 5 of 805 reviews

    Reviewed 2 weeks ago

    From the welcome to the kindness of the team and the beauty of the hôtel, everything was perfect. Well situated, calm, modern, beautiful place located in a citadel .... great restaurant as well ... Highly recommended.More

    Review collected in partnership with this hotel
    Thank vincent602015
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 3 days ago

    Dear Mr. vincent602015, First of all we would like to thank you for your kind feedback about your recent stay at Pestana Cidadela Cascais. Your words will be shared with our Team and we will be honored in receive you again in the future. Kind...More

    Reviewed 2 weeks ago via mobile

    I expected a better hotel for price paid. The location is nice. The breakfast buffet was a bit lacking. The personnel were friendly. But parking is a big pronlem, the hotel does not have valet parking. The bathrooms need more comfort and toiletries were basic.More

    Thank Theo W
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 1 week ago

    Dear Mr. Theo W, First of all we would like to thank you for sharing your most recent experience in our Hotel. We regretted to read some of the points you mentioned regarding the breakfast and toiletries, we took good note about your comments. Receive...More

    Reviewed 2 weeks ago via mobile

    Location is perfect and facilities are nice, but staff is not five star. Asked for towels at pool, and attendant asked why we didn’t bring from our room. Then said she had none right there, and that she’s need to go get them. Isn’t that...More

    Thank MikeMfromWashDC
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 1 week ago

    Dear MikeMfromWashDC, Thank you for taking your time to share your feedback on TripAdvisor. We truly thank you for your honest comments and we regret to read some of the points you mentioned, they are not at all the service we are used to offer...More

    Reviewed 2 weeks ago via mobile

    The location and architecture of the hotel are stunning. The hotel would be perfect, were in not in serious need of maintenance. There is mildew in the room. The floors need refinishing. The heat and air conditioning did not work properly. There is a hole...More

    Thank tucsonhome
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 1 week ago

    Dear tucsonhome, First of all we would like to thank you for your time and consideration, you honest comments were very much appreciated and we took good note about them. We hope you can honor us with a future visit. Receive our best regards José...More

    Reviewed 2 weeks ago

    Beautiful building in the middle of museums area juste above the marina and 5 mn walk to city center, good breakfast Very nice staff, quiet and large room Only négative point, the indoor pool was too coldMore

    Review collected in partnership with this hotel
    1  Thank sandrinel297
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 1 week ago

    Dear Mrs. sandrinel297, First of all we would like to thank you for taking your time to share your experience in our Hotel. Your constructive comment is very important, we will double check the temperature in the pool in order to avoid this situations in...More

    • Top amenities
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$120 - US$368 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 On the Beach Hotel in Cascais
    • #6 Business Hotel in Cascais
    • #6 Spa Hotel in Cascais
    • #8 Luxury Hotel in Cascais
    • #11 Romantic Hotel in Cascais
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, World Independent Hotel Promotion, PESTANA MANAGEMENT - Servicos de Gestao S.A., Agoda, Expedia, Hotels.com, Priceline, Travelocity, Orbitz and Hotwire so you can book your Pestana Cidadela Cascais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Central Portugal >
    • Lisbon District >
    • Cascais
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    Traveller (612)
    Room & Suite (278)
    Dining (123)
    Pool & Beach (54)
    Hotel & Grounds (547)
    Bathroom (17)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    22 April 2017|
    AnswerShow all 2 answers
    Response from Marilyn B | Reviewed this property |
    We were on a tour bus. Definitely a place to visit / shop.
    19 January 2017|
    Response from JCFCidadela | Property representative |
    Dear tripbug5 Regarding your question: Inside the hotel premises is not allowed to park the car because is an historical place. We recommend to our guest a car parking 7 minutes walking distance from the hotel with a... More
    19 January 2017|
    Response from JCFCidadela | Property representative |
    Dear client, It is faster by car than train. Car around 45 minutes by train (metro + train) around 1h30m. Kind regards Marta Esteves Guest Services Manager
    Room Tips
    "Marina View"
    Read review
    "Ask for a courtyard view!"
    Read review
    "Stay somewhere else."
    Read review
    "sea vies cost much more but are worth it, while the other rooms are very mixed in outlook - check as you book!"
    Read review
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