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Pestana Cidadela Cascais

TripAdvisorUS$189*
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#10 of 38 Hotels in Cascais
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$201*
US$189*
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US$200*
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Pestana Cidadela Cascais
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1,187 Reviews from our TripAdvisor Community

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Showing 668: English reviews
County Waterford, Ireland
Reviewed 7 September 2016

overall facilities excellent. Was disappointed initially with room away from hotel itself in courtyard. Room very dark and small window, however after requesting a move to another more central room within hotel this request was carried out after 2 days

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Thank norachristinah
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ms. Norachristinah, Thank you very much for sharing your opinion with us. Best Regards, Joana Soeiro Hotel Manager

Cologne, Germany
Reviewed 5 September 2016

Room (breakfast/no sea view), no balcony, broken floor, broken sunbeds, broken umbrellas. to get breakfast you have to wait 20 min in front of the breakfast room with 20 other guests. 240 € a night is way too expensive!

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1Thank 213christophs
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. 213christophs, Thank you very much for sharing your opinion with us. Please be assured that your comments ar every important for us and we will analyze them carefully to find proper solutions. We look forward to welcome you again. With kind regards, Joana Soeiro Hotel Manager

Colares, Portugal
Reviewed 2 September 2016

A unique building, a unique complex of galleries, art studios and restaurants and a truly well managed hotel made for a delightful stay. The location is superb, close to town but it would have been even easier just to stay on the premises for the whole time, everything we wanted was there and done so well

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1Thank cdjs2016
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. cdjs2016, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District and for sharing your experience here with us on Tripadvisor. Your feedback is very important for us, we always try to keep our hotel up to the standard expected by our visitors in order to offer them...

Edinburgh
Reviewed 31 August 2016

Fantastic hotel built within an old fort which is amazing a bit spread out our rooms were great as we were near the dining room and the pool lovely location with views over the marina. Very clean also no shortage of pool towels which was a bonus.Staff very pleasant when asked couldn't do enough for us we loved it.

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Thank Kathleen R
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ms. Kathleen R., The Pestana Cidadela Cascais, Pousada & Art District takes this opportunity to thank you for your review and for choosing our hotel for your family holiday. Your feedback is very important for us, we always try to keep our hotel up to the standard expected by our visitors in order to offer them a memorable stay....

County Dublin, Ireland
Reviewed 30 August 2016

Good hotel with good facilities and excellent views of the Marina. Access would be difficult to some facilities for people with disabilities (e.g. outdoor pool). This should be clearly identified when booking.

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Thank ducl180
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear ducl180, Thank you very much for sharing your opinion with us here on Tripadvisor. Best Regards, Joana Soeiro Hotel Manager

Birmingham, United Kingdom
Reviewed 29 August 2016

This is a very special hotel and location. Built within the walls and grounds of the 16th Century citadel, the accommodation is both modern and understated. The dining room overlooks the sea and an evening meal can be enjoyed as the sun sets. It is only a few minutes walk to both parkland and beach. Restful and tranquil, our short...

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Helpful?
Thank TDerekA
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear TDerekA. The Pestana Cidadela Cascais, Pousada & Art District would like to thank you for your most kind review. We are all very happy to hear that you have enjoyed your stay with us and we look forward to welcome you once again. With sunny regards, Joana Soeiro Hotel Manager

Schweiz
Reviewed 29 August 2016

very competent and friendly staff. Location is perfect. breakfast terrace overlooking marina and lighttwower just perfect. pool outside is a bit small, but wasnt needed anyways due to beautiful beaches.

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Thank SabrinaSchweiz
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ms. SabrinaSchweiz, Thank you for your comments and for the kind words about our staff! We were very happy and just want to receive it many more times so that we can continue to surprise. See you soon! Joana Soeiro Hotel Manager

Mexico
Reviewed 28 August 2016

Expected a Pausada with historical building and got a maze of passageways with housekeeping carts all over with no views and no history. For the money this is hardly a 4 star. Showers leaking, towel rack inside shower so they get wet.

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1Thank TravelerMX2
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear TravelerMX2, Thank you for taking the time to tell us about your stay at Pestana Cidadela Cascais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are...

Manchester, United Kingdom
Reviewed 28 August 2016

Splendid location for this luxury hotel, driving into the courtyard is quite an experience. The staff are incredibly polite and pleasant. The view from the dining room is delightful as it overlooks the marina and the lighthouse. I was most impressed with the gluten free croissants, seeded rolls and baguettes. Double espressos on request and a delicious range of immaculately...

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Thank Ali I
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ali I, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District and for sharing your experience here with us on Tripadvisor. Your feedback is very important for us, and we are very happy to hear that we were able to make your holidays for the best. We look...

Wakefield, United Kingdom
Reviewed 28 August 2016 via mobile

Although described as a former barracks it looks like a castle or fort and is a spectacular location for a smart modern hotel. The modernist interiors draw attention to the historic exterior. The restaurant food was good, although the serving staff struggled with large numbers simultaneously, and breakfast was also good. The location overlooking the smart marina and not far...

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1Thank Nigel B
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. Nigel B., Thank you very much for the review that you have submitted in this website about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District. We are very happy to hear that you have appreciated your stay with us, especially the good location, the restaurant and the breakfasts. We look forward to welcome you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $206 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cascais
#6 Business Hotel in Cascais
#7 Spa Hotel in Cascais
#8 On the Beach Hotel in Cascais
#10 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
13 questions
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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best one is with ocean view”
Suzinkaa, 18 May 2017 | Read review
“Ask for a sea view. Rm 26 is lovely.”
kmr70, 9 Apr 2017 | Read review
“ask for the second floor rooms with Marina view....”
Richadvisor, 4 Apr 2017 | Read review
“The weekend late night crowd at the marina are loud and rooms nearby should expect to hear music and loud voices.”
jtnwdc, 19 Mar 2017 | Read review
“Upgrade. Outside balcony is wonderful. Room is big with a desk and the sofa in front of the TV makes you feel like in your own living room”
BibiVillareal, 6 Mar 2017 | Read review
5 of 5
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US$189* /night
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Expedia.comUS$200
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Prices are for 1 room, 2 adults
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