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Grande Real Villa Italia Hotel & Spa

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Grande Real Villa Italia Hotel & Spa
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1,544 Reviews from our TripAdvisor Community

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There are newer reviews for Grande Real Villa Italia Hotel & Spa
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Showing 920: English reviews
Reviewed 9 September 2015 via mobile

Clean, large, well equipped rooms with spacious bathrooms. Very nice breakfast. Large comfortable lobby. Very upscale feel to the whole property. Great location just outside the town center by the water. Very courteous staff. Highly recommend.

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Helpful?
1Thank Natalia M
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It was a real pleasure reading your review and to know how much you enjoyed your stay with us. We are very happy to learn that you enjoyed our Hotel and our staff as well as the location. Thank you so much for leaving us your feedback regarding your stay at our Hotel. We look forward to welcoming...

Aughrim, Ireland
Reviewed 9 September 2015

This is a superb hotel. Excellent food, especially the breakfasts. Fantastic pool. It has all the amenities you need for a relaxing holiday. Great location near Cascais its an easy walk to the lovely town.

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Helpful?
1Thank Padraighealy4
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for mentioning our food and location as one of our best assets. We're also very happy to know that you've had such an enjoyable stay and we look forward to welcoming you again. Kind regards

Leesburg, Virginia
Reviewed 8 September 2015

This is a great hotel from the large rooms with beautiful views of the ocean to the grand lobby, the great restaurant, and helpful staff. This place is beautiful and they certainly know how to take care of their guests.

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Helpful?
1Thank Jollyroger099
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are very proud with your positive comment regarding our Hotel and staff. Our Guests' comments help us improve our service every day. Thank you for taking the time to leave us your feedback and kind words. We look forward to welcoming you again at the Grande Real Villaitália Hotel & Spa. Kind Regards

County Dublin, Ireland
Reviewed 8 September 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank A8441LRalexanderm
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

London, United Kingdom
Reviewed 7 September 2015

My husband, twenty something daughter and I have just returned from a week at this hotel. We simply can not fault it in any way, the staff are so attentive and friendly, they all seem really happy to be there. Highly recommend both restaurants, we ate at the hotel every day, excellent quality and value for money. The rooms are...

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Helpful?
Thank Allison F
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. The nicest compliment that our team can get is your desire to return. We are truly happy to learn that you enjoyed the quality of our food, rooms, pool and spa. The availability and the friendliness of our staff is a characteristic of all of our staff members, and we're very happy to...

Utrecht, The Netherlands
Reviewed 4 September 2015

Let me start: personnel is great. Friendly, always wanting to help, advice, and with a smile. When we arrived we got an upgrade to a really nice room with balcony and view of the swimming pool. Huge bed, big bathroom and lot's of space. We stayed for 4 nights, five days and had a fantastic time in Cascais and Lisbon....

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Helpful?
1Thank Paul S
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff. We will make sure that all of your comments are transmited to our team. They will be delighted. Thank you so much for leaving us your feedback. We look...

Fareham, United Kingdom
Reviewed 4 September 2015 via mobile

7 glorious nights in this hotel in a fantastic room with a balcony overlooking the sea. Service is exceptional and all staff very friendly and eager to please. Location is perfect being well within range of Cascais but far enough to avoid the crowds and ensure the rooms are quiet. Food in the restaurant is very good and surprisingly reasonably...

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Helpful?
1Thank Phil P
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. They were very kind and we absolutely loved them. We always look after the small details to make a big difference in our Guests' experiences and our main objective is that all of our Guests feel it. We're very glad to learn from your review that we made you feel that. It is...

Europe
Reviewed 3 September 2015

Overall, we see a deterioration of quality of infrastructure and service since the last time we stayed here 2 years ago. This might be driven by hotel's economics but from our perspective, GRV Italia's hotel current offer & guest experience is way below par to that of other 5 star LHW. PROs: - Good location and views on the sea...

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Helpful?
4Thank demanding-guests
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We sincerely regret that you do not feel satisfied with your stay at our Hotel, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. Your opinion is much apreciated as you had a previous experience with us. We regret it has been so different but...

liverpool
Reviewed 1 September 2015

We have just returned from a weeks holiday at this hotel. Although overall we had a lovely holiday and would return, there were a couple of niggles which prevent me from giving it a 5 star rating. Firstly the positives: the location - great sea views and only a 5 minute walk into Cascais where there are numerous good restaurants,...

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Helpful?
3Thank quietlife
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day. We'll make sure your remarks are considered. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, soon. Kind regards, Cristóvão Silva

Drogheda, Ireland
Reviewed 27 August 2015

beautiful hotel in a lovely quiet area,spotlessly clean,and excellent friendly staff will definitely go back (when i can afford it). breakfast was first class.and the spa worth a visit.its within walking distance to all you need to see in the area.

Review collected in partnership with Amoma.com
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1Thank Z7307QVmariab
Grupo_Hoteis_Real, Customer Experience Manager at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards, Cristóvão Silva

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 

Additional Information about Grande Real Villa Italia Hotel & Spa

Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $174 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Grande Real Villa Italia Hotel And Spa
Grande Real Villa Italia Hotel Cascais
Grande Real Hotel Italia
Hotel Style:
#2 Romantic Hotel in Cascais
#3 Business Hotel in Cascais
#3 Family Hotel in Cascais
#4 Luxury Hotel in Cascais
#4 Spa Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Grande Real Villa Italia Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Grande Real Villa Italia Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southern (water) side affords fantastic views from private terraces.”
  • View from Room 501
 of 5 bubbles RegelC, 26 Mar 2017 | Read review
“502 & 503 are good, sea view and balcony, and large too!”
 of 5 bubbles Jan19472015, 1 Mar 2017 | Read review
“Get a full oceanview if you can afford it.”
 of 5 bubbles DanishNovelist, 9 Feb 2017 | Read review
“take a room with a balcony!”
 of 5 bubbles maggieC2012, 22 Jan 2017 | Read review
“Ocean view rooms would be nice.”
 of 5 bubbles diana0618, 19 Jan 2017 | Read review
5 of 5