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HF Fenix Garden

1,932 reviews
#88 of 283 Hotels in Lisbon
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Rua Joaquim Antonio de Aguiar, 3, Lisbon 1050-010 Portugal
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Full view
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Traveller (742)
360
Panoramas (35)
Room & Suite (201)
Certificate of Excellence

About

4.5
Excellent
1,932 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
An urban haven where the commotion does not enter.To enjoy the city does not mean you need to do without some peace and privacy.The HF Fénix Garden provides the desirable paradox of staying in the heart of Lisbon and feeling protected from all stress.The referential acoustic insulation allows you to observe the city bustle from the window as if it is not real. A strange feeling of seclusion kept in the wide aisles and common areas where, even if the hotel is full, you can feel peace.The decoration and comfort of the HF Fénix Garden make you forget the city and even that you are in a three star hotel. Something that you will only remember on check-out. Very closed to the hotel is Marquês de Pombal, several of Lisbon's main points of interest and all the transportation networks in the city.The HF Fénix Garden offers several free services, such as Internet access in the entire hotel. But the most surprising offer is the feeling of staying in an oasis in the middle of the city.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Car park
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Vending machine
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
135Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
Rua Joaquim Antonio de Aguiar, 3, Lisbon 1050-010 Portugal
Name/address in local language
Getting there
Lisboa Airport6 kmSee all flights
Marquês de PombalLisbon Metro1 min
RatoLisbon Metro8 min
See all nearby hotels
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1,932Reviews45Q+A100Room tips

Reviews

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Popular mentions
Good value hotel
Stayed 5 days and was very happy with the hotel in spite of being stuck with 4 friends in the small lift while the staff struggled boldly to free us. The hotel is a no frills place but it delivers with comfortable beds and reaĺly clean everywhere. Breakfast is a good selection of items hot and continental. There is only a small and unused bar but go next door to sister hotel where there is more life and comfort. On a main roundabout with plenty of life and bright lights.
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Date of stay: November 2019Trip type: Travelled with friends
god hotel for fair price
Hotel is in an excellent position. Very clean, simple and small room. Essential equipment - but functional. Tasty breakfast. Very friendly and helpful staff. All in all, a nice place to stay in Lisbon!
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: rooms on the backyard side are a better choice because of street noise
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Response from HFHotelsGroup, Guest Relations Manager at HF Fenix Garden
Responded Sep. 25, 2019
Dear Toni, What an amazing feedback!! :) You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Hope to welcome you again in a near future! Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager
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A small but mighty hotel in the heart of Lisbon
This is my second stay at the Fénix Garden and again I'm not disappointed. Clean, pretty and with such great staff. I'd like to acknowledge Diogo, Carlotta and Hugo who have all made me feel like I'm home and among friends. Premium location and good value for money. Good house keeping, lovely breakfast, thank you Raquel.
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Date of stay: June 2019Trip type: Travelled with friends
Great location and amenities
Perfect hotel. The food great and can use the pool on the roof-top of the Helix next-door. The location was ideeal - just a short stroll in to town. Only downfall was noise from traffic so bring ear-plugs.
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Date of stay: April 2019
Location
Service
Sleep Quality
Trip type: Travelled as a couple
Decent hotel in a good location
My wife and I stayed 4 nights in this hotel prior to undertaking the Portuguese Camino. Our room was 101 and was good sized with a comfortable bed. Toiletries were a little basic and poor quality. There was evidence of wear and tear in the facilities although all was very clean. A bottle of water was provided for us on the first day. Nothing thereafter! Breakfast was good in a basement room. We used the hotel pick up from the airport and to our train station and it worked very well. There was limited public area and no bar or restaurant for lunch or dinner. Staff were friendly and helpful. We did suffer from noise because of the close proximity of our room to a very busy major road junction beneath our 1st floor window. Also please be aware of pickpockets. We were advised to take the bus 727 to the monastery as it was just round the corner from the hotel and cheaper than a taxi. However, pickpockets are active and tried to rob my wallet and phone on the bus. These middle aged guys barged between my wife and I and the next thing I knew they had a hand in my valuables. I was lucky enough to just feel the robbery being attempted and shouted and they backed off and left the bus at the next stop. Please be warned. It was a distressing experience but could have been so much worse. When I informed the hotel staff they said it happened all the time on the buses and trams!…
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Date of stay: June 2019Trip type: Travelled as a couple
Previous
123456…100
What toiletries are supplied in the rooms?
Hello! Robin. He have towels. hair dryer, hair cap, liquid hand soap, shampoo and hair conditioner. Enjoy your stay!
0 votes
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booking a twin comfort room - do they have a kettle/mini bar in room ? Is there a terrace/garden to sit in, Is there a bar? Many Thanks.....this is before i book or obviously i would have asked the hotel!
Hi, Yes to kettle. There was a fridge. There was a garden. Hope this helps
1 vote
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Can guests of this hotel use the rooftop pool at the Fénix music
Yes but only with special permission. We were allowed up one day because the fridge in the Garden Hotel had broken. Beware - the cost of a beer is astronomical.
1 vote
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Hi is this hotel on flat area?
It is on the side of a hill
0 votes
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Hi, we’re staying at the Fénix Lisboa in October, flying into Lisbon airport. I believe you can get the metro to the hotel from here. Can anyone give any more details on this. Regards Crisrob
We stayed in the Fenix Garden Hotel and used "Rideways" to pick us up in a high quality, air conditioned car with complimentary chilled water. We were met by a chauffeur and dropped off at hotel. Cost was surprisingly cheap and very efficient. Check out their website.
1 vote
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123456…9
"rooms on the backyard side are a better choice because of street noise"
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"Perfect location to shopping ,restaurant and transporation"
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"Rooms at the front have a good view, but can be very noisy, traffic, bin collection etc."
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"We were in a room at the back of the building and found it noise free."
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"Facing the Parque, higher floor. You'll have to pay a bit more for this. Though, we asked and got upgraded for free."
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123456…20
PRICE RANGE
€68 - €147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hf fenix garden lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
94
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Frequently Asked Questions about HF Fenix Garden
Which popular attractions are close to HF Fenix Garden?
Nearby attractions include Scapers (0.2 km), Medeiros e Almeida Museum (0.5 km), and Estufa Fria (0.4 km).
See all nearby attractions.
What are some of the property amenities at HF Fenix Garden?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
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Which room amenities are available at HF Fenix Garden?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
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What food & drink options are available at HF Fenix Garden?
Guests can enjoy a lounge during their stay.
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Is parking available at HF Fenix Garden?
Yes, a parking garage and paid private parking on-site are available to guests.
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What are some restaurants close to HF Fenix Garden?
Conveniently located restaurants include Royal Spice Restaurante, Il Mercato Páteo Bagatela, and Unique Sushi Lab.
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Are any cleaning services offered at HF Fenix Garden?
Yes, dry cleaning and laundry service are offered to guests.
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Which languages are spoken by the staff at HF Fenix Garden?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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Are there any historical sites close to HF Fenix Garden?
Many travellers enjoy visiting Mosteiro dos Jeronimos (5.6 km), Castelo de S. Jorge (2.1 km), and Panteao Nacional (2.6 km).
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Does HF Fenix Garden have any great views?
Yes, guests often enjoy the park view available here.
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Is HF Fenix Garden accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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