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Altis Prime

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#49 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Altis Prime
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632 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Reviewed 1 week ago NEWvia mobile

My family and I stayed at Altis Prime Apart hotel over Easter weekend. Our room was very nice and spacious. The bed was very comfortable and massive!! The bathroom was also spacious with a very big shower. The location was perfect. About 10 mins walk into the main town area. The hotel team were very helpful. We used the pool...

Thank Neema S
Reviewed 1 week ago

The room was very spacious, clean and well equiped, decorated with very good taste. Location was very central (fancy + safe area), spa was very nice and staff friendly. I would definitely recommend this place!

Thank Mathilde P
Northamptonshire, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed here this week with my 2 brothers and it was fantastic. We got a lot more than we wanted, our apartment was massive, with 2 large bedrooms, 2 bathrooms, kitchen area and a living area. The room was spotless, very modern, and had everything we needed during our stay. The staff were excellent, spoke very good English and...

Thank ltaylor237
Reviewed 3 weeks ago

Lovely contemporary property that has been refurbished in the last year I believe. We feared when booking that location would be bit inconvenient, but turned out to be great - very short walk to Avenida metro and air coach stop (in case you miss the shuttle service to/from hotel), or nice, leisurely stroll along Av da Liberdade to Rossio train...

Thank mpk1
London, United Kingdom
Reviewed 3 weeks ago

This hotel is in an excellent location and upon arrival we were advised that we were given a free room upgrade. The staff were very friendly and helpful, giving us lots of tips of where to go and how to get to places. Our room was lovely, very spacious, clean and more than we had expected. I would definitely stay...

Review collected in partnership with this hotel
Thank roxanned141
Reviewed 4 weeks ago

Very nice stay, rooms huge with everything you could want. Staff very attentive and helpful, Maid even wash up our kitchen ware. 5 minute walk to tube and small supermart just on the corner. recommend a massage if you have time, very nice !

Thank a2p4me
Julia C, Front Office Manager at Altis Prime, responded to this review

Thank you so very much for your great feedback on your recent stay with us! I was very happy to read your review and notice that you felt truly well accommodated and taken care of. It would be lovely to welcome you back to the Altis Prime! Until then, be well and take care. Best regards, Julia Oelrich Campos

Staffs, UK
Reviewed 20 March 2017 via mobile

Was looking forward to my first visit to Portugal and took advantage of the hotels complimentary airport collection service which took us straight to the front door. We were early but the staff offered to look after our bags whilst our room was still being prepared. Upon return we got our key (room 207), and then went to our apartment....

Thank Nickduddy
Julia C, General Manager at Altis Prime, responded to this review

Good afternoon, first of all, I thank you for your detailed report. It seems to me that you were happy with most parts of the hotel if it hadn't been for the noise disturbances. Please be informed though that there is no restaurant below room 207. Some guests are sensitive to the noises coming from the street, other are not....

Manchester, United Kingdom
Reviewed 19 March 2017 via mobile

Hotel on a hill. 10 mins walk away from the bus stop and metro. We caught the Direct bus 91 straight from the airport to Marquês De Pombal. Our apartment is on the 6th floor. A dark corridor lead us to our door which was only lit when the key went into the keyhole. The apartment itself is long and...

Thank yychan69
Julia C, General Manager at Altis Prime, responded to this review

Thank you very much for your detailed review on our hotel. I am happy we stayed in your memory for all the positive reasons mentioned and really appreciate your recommendations. We certainly hope to welcome you back to the Altis Prime one day. Until then, take care and best regards, Julia Oelrich Campos

Wakefield, United Kingdom
Reviewed 18 March 2017

Excellent hotel, close to all the city has to offer. The room was very spacious and comfortable with many modern conveniences. Lisbon is not for the faint hearted. It is a very hilly city with tiled uneven pavements. On the plus side the tram, bus, elevator network is excellent and good fun.

Thank tatiew
Julia C, General Manager at Altis Prime, responded to this review

Thank you very much for your positive review, I am glad you enjoyed our generous apartments and the modern decoration. Lisbon is a piece of work, that's for sure but definately worth coming back! Hopefully, you will choose the Altis Prime again in the future, take care and kind regards, Julia Oelrich Campos

Reviewed 5 March 2017

My family and I loved the modern, clean and wonderfully spacious rooms. Service in general was great (especially the front desk), but we did have an issue with sloppy housekeeping on one of the days. While the design of the rooms are nice, there were some minor ergonomic issues. For example, the kitchen cabinets above the sink were too low...

Thank Melwyn T
Julia C, Gerente geral at Altis Prime, responded to this review

Dear Mr. Melwyn, thank you very much for taking the time to write about your stay. We appreciate all of your comments and understand your critics regarding the ergonomic aspects mentioned. Hopefully, we will meet again in the near future, we would certainly like to have you back. Best regards, Julia Oelrich Campos

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  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Lisbon's main commercial and financial artery where the cream of the city's shops intersect with iconic cultural spaces within Lisbon's picturesque historic quarter. The hotel consists of contemporary design apartments which blend a sophisticated urban atmosphere with the creature comforts of a custom tailored service. Go and lounge on our top floor sundeck, where you can relax and enjoy the breathtaking views of the city below. Alternatively you can use the heated swimming pool, sauna, fitness room and personal trainer that the Hotel Altis Health Club offers to you. ... more   less 

Additional Information about Altis Prime

Address: Rua Rodrigo da Fonseca 4, Lisbon 1250-191, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $149 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Altis Prime 4*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#28 Business Hotel in Lisbon
#36 Romantic Hotel in Lisbon
#43 Luxury Hotel in Lisbon
#62 Family Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Prime staff and other travellers.
26 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spa, huge bed, comfortable sleep, big suite, friendly staff”
Retniok, 24 Jan 2017 | Read review
“For a quit night ask for a room that faces the pool. No view, but it is very quit and you cab leave the window open.”
Margrieta2013, 8 Oct 2016 | Read review
“Higher Rooms have the best Views”
JessicaM741, 19 Jul 2016 | Read review
“Ladies that like to wear heels!! Leave them behind and go for flats or wedge. Lots of cobble streets and inclines to climb!”
HappyHolidaysDublin, 5 Jun 2016 | Read review
“Higher floors would have better outside view”
pramodm962, 4 Jun 2016 | Read review
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