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Hotel Avenida Palace

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Hotel Avenida Palace
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2,366 Reviews from our TripAdvisor Community

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Showing 1,586: English reviews
Chepstow, United Kingdom
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed yesterday NEW via mobile

We would like to thank the Avenida Palace for being a wonderful host to our family Christmas trip , we were a little worried when we booked as we had such a good deal , and thought it was to good to be true , the room was wonderful the staff were wonderful the breakfast was wonderful the whole thing... More 

Thank mike_tay
1 review
Reviewed 3 days ago NEW

After 20 years of marriage, we decided to have another honey moon. :-) We chose this hotel for its location and old world charme. It didn't dissapoint! The location is as good as it gets, close to everything! We were upgraded to a corner suite with nice views. The staff was always eager to help and very subtle. Lisboa is... More 

Thank Peter A
Baltimore, Maryland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

One of best hotels in the city, I would say "the best". Classic service, excellent breakfast. On the negative side: 1. Some concierges are too pushy and not always correct. 2. Housekeeping left a plastic bag with garbage on our sink counter. Need to pay more attention.

Thank MisterArk
Bebington, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Three night stay in November. Can't fault the place, it was exactly what we wanted for a short break in Lisbon. It was reasonably priced, had an excellent breakfast included to prepare you for a day sightseeing. The room was clean, reasonably sized, quiet and had a bath with a shower with good water pressure. Wifi was fine for what... More 

Thank peter m
Level Contributor
3 reviews
Reviewed 5 days ago NEW

Perfection for a post cruise visit to Lisbon. Elegant grand entrance, friendly and accommodating staff with the best restaurant recommendations. Quiet despite its super convenient location. Spotless rooms, grand style breakfast, piano concerts in the lounge. Couldn't have been more pleased. Dan and Dianne

Thank Decorte
San Rafael, California
Level Contributor
198 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 1,469 helpful votes
Reviewed 6 days ago NEW

I'm just getting around to writing a bunch of reviews from traveling our family did over the summer. We stayed in the Suite Palace rooms which offered corner views with full living room. The bedrooms were spacious and well appointed. The bathroom offered luxurious amenities and toiletries. The hotel was generous with leaving fresh fruit displays and numerous treats for... More 

1 Thank MelissaBradley
Miami, Florida
Level Contributor
3 reviews
Reviewed 6 days ago NEW

We booked a 3 night stay through Trip Advisor at this centrally located hotel in Lisbon. We had a great room with a nice en-suite bathroom which was very reasonably priced compared to similar hotels in other European Country Capital cities. It's next door to a train station, a Starbucks and at the end of the pedestrian district with perhaps... More 

Thank Benjamin T
Lawrence, Ks
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW

This hotel is a beautiful old grand hotel in a wonderful location. Our room was perfect, and the included breakfast was great. The staff was helpful and very friendly. We will definitely return if we return to Lisbon.

1 Thank bregnirps
Brasilia, DF
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Excelent confort, location, staff and breakfast. They also have the excelent "Music at the Palace" project that offers piano concerts for free. I stayed there for 4 days and have nothing bad to report.

Thank Francisco M
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for your rewarding review about your stay at the Avenida Palace. I am delighted to read your comments on our hotel and services. Thank you also for your feedback on our "Music at the Palace", I was delighted to know that you found it an excellent project. Please do come and visit us... More 

porto alegre,brasil
Level Contributor
125 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 week ago via mobile

It's my second stay in this hotel with my husband and 22 year's old son, i chose again a suite but this time i met a torn one, smaller and carpets and curtains old, the hotel it's beautiful but i think it needs some repairs in rugs, curtains etc, concierge very attentive as usual, they made restaurant's reservations etc, breakfast... More 

Thank pecinha
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for choosing to stay with us a second time and for having taken the time to leave your review on TripAdvisor. Our team pledges to provide the best personal service to each of our guests and I will forward on your comments to our Concierge. However, I was concerned to read that we did not meet... More 

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $209 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Romantic Hotel in Lisbon
#5 Family Hotel in Lisbon
#7 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
32 questions
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Runcorn, United Kingdom
over a year ago
1 month ago
Reading, United Kingdom

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner Palace 2 bedroom suite was gorgeous!”
 of 5 bubbles MelissaBradley, 29 Nov 2016 | Read review
“Not sure - probably depends on price. We had a junior suite and moved see reason above.”
 of 5 bubbles raycannon54, 23 Nov 2016 | Read review
“The higher you get the better - and if you can get a room overlooking the castle then you have the perfect room”
 of 5 bubbles henrikvestern, 22 Nov 2016 | Read review
“superior doubles have a sitting room and the higher the floor the better the view”
 of 5 bubbles roberta_underwood, 21 Nov 2016 | Read review
“City view onto Avenida Libertad is lovely”
 of 5 bubbles PilotBocaRaton_FL, 19 Nov 2016 | Read review
5 of 5
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