We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Avenida Palace

Save
Traveller (1574)
Room & Suite (577)
Storyboard
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“grand old hotel”(22 reviews)
“train station”(140 reviews)
“beautiful hotel”(130 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
5 Star Hotel
All hotel details
Offers from Hotel Avenida Palace
Offers & Announcements: Package Deal
Offers from Hotel Avenida Palace
Offers & Announcements: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (2,997)
There are newer reviews for Hotel Avenida Palace
See the most recent reviews
Filter reviews
2,030 results
Traveller rating
1,669
290
50
13
8
Traveller type
Time of year
LanguageEnglish
More languages
1,669
290
50
13
8
Show reviews that mention
All reviewsgrand old hoteltrain stationbeautiful hoteljunior suitepublic roomsclassic hotelperfect locationthe hotel websiteconcierge staffbreakfast buffetfive star hotelbeautiful roomthree nightsrossio squarefresh fruitwould highly recommend this hotelthe heart of the city
FilterEnglish
Updating list...
21 - 25 of 2,030 reviews
Reviewed 4 weeks ago via mobile

I stayed here for three nights. Ground floor very elegant, bar superb. Second floor breakfast area and giant longe area equally elegant. No restaurant other than breakfast but dozens of restaurants in a 10 minute radius around. Bar has a menu and room service is...More

1  Thank Bruce G
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 3 weeks ago

Dear Guest, Thank you so much for choosing to stay at the Avenida Palace and for having taken the time and trouble to leave your kind review on TripAdvisor. We are very pleased to know that, overall, your found our hotel wonderful. Thank you also...More

Reviewed 4 weeks ago

Lisbon is now a city replete with modern, trendy accommodations that at best offer sweeping views from architectural sun decks and at worst are hard to distinguish from similar hotels in Miami or Los Angeles. For a sense of place, the grand dame Avenida Palace...More

Thank 1chase
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 3 weeks ago

Dear Guest, I was very pleased with your feedback about your experience at the Avenida Palace and I thank you for that. We pride ourselves on providing a comfortable stay for all our guests in order to make the Avenida Palace feel like home so,...More

Reviewed 4 weeks ago

Despite being an older building, Hotel Avenida Palace conquered any shortfall via its outstanding customer service, location, cleanliness, etc. The staff consistently went out of their way to exceed our service expectations; all truly wonderful people. Our stay at Hotel Avenida in Lisbon was part...More

Thank pahountis
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 weeks ago

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace during your family vacation. Thank you also for your kind words about our hotel and services, which I read with great pride. To know that our...More

Reviewed 4 weeks ago

Truly a palace! Lots of history that is printed in English and provided upon request. Quiet, beautifully detailed immaculate rooms. Small but up-to-date bathroom. Perfectly located next to the Rossi train station (interesting secret history about that) and within walking distance to many interesting neighborhoods....More

2  Thank Nancy R
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 weeks ago

Dear Guest, Thank you for a truly outstanding review and for choosing to stay at the Avenida Palace. I am very pleased to know how much you enjoyed the hotel and its history. Our team constantly strives to achieve a high level of quality and...More

Reviewed 4 weeks ago via mobile

We stayed there for a week and booked directly through their website. Upon arrival, they gave us an upstage to a suite. The next day, we came to the room to find a gift for my kid and every day or two there was something...More

1  Thank RaR70
Response from PedroMCosta, Front Office Manager at Hotel Avenida PalaceResponded 4 weeks ago

Dear Guest, Thank you for posting your wonderful review and for rating us with five stars. I am thrilled that you enjoyed your stay with us and am grateful for all the positive remarks about our hotel and its services. As you mentioned we pledge...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$220 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#5 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$220 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#5 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1574)
Room & Suite (577)
Dining (119)
Amenities (48)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site,
Lisbon's downtown (the "Baixa Pombalina", or simply
"Baixa") is a perfect example of anti-earthquake
construction, having been rebuilt following the 1755
earthquake by the famous Marquês de Pombal (hence its
name). Its offer is vast: restaurants and cafes in
Rossio and Restauradores, outlets and shops in the
Áurea, Augusta, Prata and other famous streets, the
...More
Questions & Answers
Ask a question
glacepoppi
19 February 2018|
AnswerShow all 6 answers
Response from PedroMCosta | Property representative |
Hello Yes, we do have A/C and hair dryer in each room. Best regards
1
Vote
Google Translation
HubbellGardiner
30 January 2018|
Answer
Response from PedroMCosta | Property representative |
Hello, our gym only has machines.
0
Votes
Google Translation
imrnet
28 January 2018|
AnswerShow all 2 answers
Response from Philip S | Reviewed this property |
No. We were there for a week and our room was right beside the construction. We only noticed some minor banging in the late afternoon.
2
Votes
Room Tips
"The upper rooms have nice views."
Read review
"We found the 6 th floor to be very quiet. The beds were very comfortable."
Read review
"Suites are big and lovely"
Read review
"i suggest a higher floor than second floor since breakfast room is on the second floor and you can smell it..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing