As Janelas Verdes Inn, a Lisbon Heritage Collection
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About
#12 of 300 hotels in Lisbon
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Silver level
With its small garden and the top floor library overlooking the river, this 18th-century mansion transmits a romantic and welcoming feeling. The neighborhood of Lapa retains much of its traditional character and is not so crowded and touristic as other adjacent quarters like Bairro Alto and Chiado.
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Room & Suite (272)272
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Rooftop terrace
Baggage storage
24-hour front desk
Dry cleaning
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Taxi service
Concierge
Newspaper
Non-smoking hotel
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Harbour View
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
90Good for walkers
Grade: 90 out of 100
66Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Contact
Rua das Janelas Verdes, 47, Lisbon 1200-690 Portugal
Name/address in local language
Getting there
Cais do SodréLisbon Metro17 min
1,336Reviews22Q+A100Room tips
Reviews
Traveller rating
- 1,070
- 233
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- 2
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Popular mentions
Hotel's Favourite
The hotel is fabulous, but what makes it exceptional is the truly friendly staff, who always welcome guests with genuine smiles and treat everyone with kindness. We would especially like to thank Vania at the reception desk for her outstanding professionalism and her friendliness. She makes us feel what we are visiting good friends in Lisbon, and every time we stay here we feel right at home. Great breakfast, with a broad selection. All the hotel rooms are tastefully decorated, but the room that steals the show is the top floor library lounge, featuring an amazing veranda with spectacular views over the Tagus. Definitely recommended!!!
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
All of the staff were very pleasant and helpful, from the reception, to the breakfast waitress to the maintenance man. My room was on the 1st floor and we requested a room at the back of the hotel due to the noise of the cars on the cobbled street outside the hotel. Library and balcony with views over the bay on the 3rd floor. No complementary bottles of water in the room. A daily necessity for tourists during the hot months. A small bottle of water costs only a few cents and the lack of it is a serious failing. When I raised the matter with the reception I was told I could take 2 bottles for free, which are normally paid for, from drinks table near the lounge. The WiFi was very poor and my wife had I frequntly could not open web pages on our computers.
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Date of stay: August 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Diogo Laranjo, General Manager at As Janelas Verdes Inn, a Lisbon Heritage Collection
Responded Aug. 10, 2020
Dear Guest, Thank you very much for staying with us and for your feedback. We are happy to read that you enjoyed your stay, in particular our friendly staff and the view over the bay from our library terrace. Regarding the WiFi in your room, we are very sorry for the issue you had during your stay. We perform regular audits on the signal and connectivity on our free WiFi system and as a result of your experience we will recheck and ensure corrective action is taken immediately. In the event of a problem with the WiFi in a room, we have an independent system dedicated exclusively to the public areas in order to guarantee permanent internet access to our Guests. In fact complimentary bottles of water are not available in the room, but we offer a free decanter of Port wine in every room and there are two permanent honesty bars, one in the library and another on the patio path, where you can choose any drink. Concerning noise of the cars, every room has double glazed windows to prevent disturbing noise from the outside. We look forward to welcoming you back to our beautiful city and having the opportunity to provide you with a most pleasant stay. Kindest regards, Diogo Laranjo General Manager
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+1
My husband booked this hotel in Lisbon as a 5 day break for my 60th Birthday and what a find, The staff were friendly, helpful and nothing was too much trouble. The room had been upgraded to a suite and was nice and spacious, with a lovely huge comfy bed. The breakfast choice was amazing with a great choice of fresh produce and hot dishes. As a surprise Geoff had arranged a Birthday Cake with Portuguese Sparkling wine (Champagne) and balloons, the staff had laid it all out for us in the Library and sang Happy Birthday a lovely touch. The balcony outside the library was a lovely sun trap with good views of the river, there was also a lovely courtyard which we had breakfast at one morning, a little chilly in early March for breakfast but in the afternoon a lovely spot for a drink with complimentary cookies. They also had a honesty bar which was really handy, with a good variety of beverages and snacks. Our whole stay here at the 'As Jenelas Verdes' was really great a 2 minute stroll to the tram and bus stop with easy access to the centre. We would highly recommend this hotel and would stay again if ever returning to Lisbon. Many thanks to all the staff for such a lovely stay.…
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Date of stay: March 2020
Rooms
Location
Service
3 Helpful votes
Helpful
This is a lovely hotel, from the moment I booked it after reading the reviews on Tripadvisor I knew I had made the right choice. It is no accident that the vast majority of reviews indicate at rating of excellent. This hotel is indeed excellent with lovely decor, superb staff and a welcoming atmosphere. It is near the old docks about a 20-25 minute walk to the centre of town and roughly the same distance walk to Belham where the Palacio de Belham resides. Public transport is frequent and relatively inexpensive as indeed was the hotel which was great value for money. There are many good eating places within 5-10 minutes walk from the hotel. Whilst we we there we had no trouble getting a table at restaurants but as most of them are small I would suggest booking in advance during busier seasons. The staff at the hotel are lovely, really helpful and genuinely want you to enjoy your stay. I would definitely return here in the future.…
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Some rooms have a river / dock view
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2 Helpful votes
Helpful
Situated just above the old docks (now becoming trendy) this first seemed a questionably appetising prospect. But rising a few streets above the docks brings you to the quiet cobbled streets of 18th and 19th century Lisbon in what turns out to be the diplomatic quarter of the city. There are traditional and trendy cafes, tiny squares and gardens and huge basilicas within a few minutes walk around the hotel. The museum of ancient are is almost next door and the marionette museum a couple of hundred metres away. It is about 20 minutes walk to the central city areas. The hotel itself is a delight. It is comfortable everywhere, furnished with (mainly faux but nice) antiques and our room - a mini suite on the 2nd floor with huge views over the harbour was spacious and comfortable. There was a little kitchen in ours, but regardless you can make tea and coffee and snacks in the ground floor dining area and spectacularly in the top floor library where everyone can enjoy the huge balcony views. There is a self service honesty bar too. Staff are friendly and helpful, lending us forgotten cables for phone charging and in my case a toothbrush. It is pretty quiet, through the night you can just hear the throb of a nightclub on the shorefront and the trains pass by, but its mere background hum. Breakfast is a decent buffet with all the usual plus fresh orange juice and fresh fruit and a capsule expresso maker This is a lovely place, one of the nicest hotels i've stayed and we'd go back there in a trice.…
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Review collected in partnership with this hotel
Date of stay: March 2020
2 Helpful votes
Helpful
frankreed648 asked a question Feb. 2018
Province of Alicante, Spain227 contributions199 helpful votes
Answer from Julieanne53
Apr. 2018 |
I would definitely recommend the Clube de Jornalistas - which was about a 10 minute walk from the As Janelas Verdes - up a hill!! Its a little difficult to find as not well signed and below street level, but well worth it and where the locals go.
dandom asked a question Feb. 2018
Destin, Florida24 contributions5 helpful votes
Answer from Gregory T
Feb. 2018 |
There is a very small garage underneath the hotel. Make sure your car is also very small - and that you are very careful entering and leaving the garage! I badly scraped the fender of the rental car exiting and had to pay big bucks to the rental car company...:(. Be sure to call ahead of time to see if there is space available. It is a small property... I liked the hotel very much, by the way, even if the garage is small
Una F asked a question Jul. 2017
Sandbach, United Kingdom63 contributions17 helpful votes
Answer from gillianweatherburn
Jul. 2017 |
Hi
They arranged a taxi that cost 90 euros return. There were 4 of us so we split it. Depending on what luggage you have there are buses that take you to the main train terminus, and it's then about a twenty minute walk, not recommended if you've got cases. There is a little bit uphill.
Suze_1714 asked a question Jul. 2017
Mansfield, United Kingdom15 contributions4 helpful votes
Answer from Lisbon Heritage Collection
Jul. 2017 |
Hello from sunny Lisbon,
Please contact us directly at janelas.verdes@heritage.pt
Warm regards!
Davina D asked a question May 2017
Bronx, New York3 contributions1 helpful vote
Answer from joaoty
May 2017 |
There are steps between first floor spaces that would preclude someone in a wheelchair from moving from the reception area to the place where the elevator is. Pa lovely hotel, but not for people with limited mobility.
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RobHolmes1958 wrote a tip Mar. 2020
Liverpool, United Kingdom21 contributions31 helpful votes
"Some rooms have a river / dock view"Read full review
mikeallsopp13 wrote a tip Jan. 2020
Heswall, United Kingdom1 contribution1 helpful vote
" What does this question mean? My room was fine. Also housekeeping did a fine job .f "Read full review
anadediego11 wrote a tip Dec. 2019
1 contribution1 helpful vote
"big space and confortable beds.Everythig was clean. "Read full review
Dorian 11 wrote a tip Nov. 2019
5 contributions3 helpful votes
" .Room 28 .A large room which has a separate seating area with comfortable sofa and tea making facilities"Read full review
countingsheep012 wrote a tip Nov. 2019
1 contribution
"Very clean and spacious room with lovely toiletries. "Read full review
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PRICE RANGE
€95 - €293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
as janelas verdes lisbon, as janelas verdes hotel lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
29
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Claim Your Listing Frequently Asked Questions about As Janelas Verdes Inn, a Lisbon Heritage Collection
Which popular attractions are close to As Janelas Verdes Inn, a Lisbon Heritage Collection?
Nearby attractions include National Museum of Ancient Art (0.10 km), Museu da Marioneta (0.5 km), and Matiz Pombalina (0.4 km).
What are some of the property amenities at As Janelas Verdes Inn, a Lisbon Heritage Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
What food & drink options are available at As Janelas Verdes Inn, a Lisbon Heritage Collection?
Guests can enjoy a rooftop bar, free breakfast, and a lounge during their stay.
Is parking available at As Janelas Verdes Inn, a Lisbon Heritage Collection?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to As Janelas Verdes Inn, a Lisbon Heritage Collection?
Conveniently located restaurants include Yallah Lisboa, Il Covo, and Restaurante Raízes.
Are any cleaning services offered at As Janelas Verdes Inn, a Lisbon Heritage Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at As Janelas Verdes Inn, a Lisbon Heritage Collection?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to As Janelas Verdes Inn, a Lisbon Heritage Collection?
Many travellers enjoy visiting Mosteiro dos Jeronimos (4.1 km), Castelo de S. Jorge (2.5 km), and Panteao Nacional (3.2 km).
Does As Janelas Verdes Inn, a Lisbon Heritage Collection have any great views?
Yes, guests often enjoy the harbour view available here.