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Tivoli Jardim

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1,162 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Paris, France
Reviewed 7 December 2015

breakfast - tables are not cleaned quick enough in the rush time ; replacing missing items ( juces , meat etc ) is appearing as not forecasted , timing problems ???? front desk = very perfect and efficient .

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Helpful?
Thank jacquesg401
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight. With your evaluation divided into pros and cons it is easier for us to analyze and verify the points that we need to improve. Concerning your remark...

Cheltenham, United Kingdom
Reviewed 7 December 2015

Excellent stay, Very friendly staff. Definitely worth the price. Will certainly stay there again. Staff went out of their way to make my birthday special without even telling them. Def. recommend hotel

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Helpful?
Thank 66alanbrown
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. It is rewarding to read that you truly appreciated our lovely birthday surprise especially made for you! On behalf...

Chinatown, Singapore
Reviewed 27 November 2015

The room beds were pretty comfortable and the room as well looked very well. The process to access wifi from the computer were not very friendly, too many steps and every 24 hours was needed to repeat it. Besides that personnel were very nice and friendly, breakfast good and the location is great!

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Helpful?
Thank Margarita A
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent experience at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. Right in the heart of Lisbon, Tivoli Jardim is located near the main avenue of the city...

Franschhoek
Reviewed 24 November 2015

Hotel is neat and clean. The location is great. It is very close to restaurants and shopping. The staff of the hotel a very knowledgeable and nice. I would think that the hotel must just have one type of wi-Fi throughout.

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Helpful?
Thank Gary B
rdes, General Manager at Tivoli Jardim, responded to this review

Dear "Gary B", We warmly thank you for sharing your opinion about your business stay at Tivoli Jardim. It is rewarding to read that we were able to provide you a pleasant stay! We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that you...

Varna
Reviewed 20 November 2015

Great attitude of all staff focused to fulfill clients needs and expectations. personnel on the reception and in the restaurant is English speaking - very helpful! Room cleanliness is on a very high level. Just 2 things could be improved: 1. Internet: make the Wi-Fi free! (as it is in the most 4-5 star hotels in EU) 2. The breakfast:...

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Helpful?
Thank Veneta_BG
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We warmly thank you for taking the time to share your comments about your recent experience at Tivoli Jardim! We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. We are glad to read that you appreciated our comfortable and tidy rooms, designed with...

Natal, RN
Reviewed 18 November 2015

I really loved the hotel. Modern stylish instalations, perfect location and friendly staff but i find it totally inacceptable that you are supposed to pay 15euros per day for WIFI in the room when you get free WIFI EVERYWHERE!

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Helpful?
Thank JennyGay
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear “JennyGay”, Thank you for sharing your opinion regarding your recent stay in Lisbon! We are glad that our hotel meet your overall expectations and that you particularly appreciated the friendliness of our staff as well as our premium location in the heart of the city. We appreciate your candid feedback which you specifically mentioned the negative aspects of your...

Bogor
Reviewed 10 November 2015

Wi Fi connection is not easy, mattress isn't comfortable.breakfast meals ain't so variable, but staffs are friendly and professional. Hotel location is good. TV channels less international programs...

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Helpful?
Thank ookinico
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you in advance for your preference for Hotel Tivoli Jardim! We are glad to read that you had a pleasant stay in the charming city of Lisbon and that you particularly appreciated our premium location as well as our helpful front desk staff! We also appreciate your remark about the breakfast, rest assured that your information will...

Reykjavik
Reviewed 10 November 2015

Found the staff to be helpfull and nice, in buisier trips it was bit long to walk to the center, could be useful if Bus informations wear aviable to nerest bus stop and what busses could be used to get to the hotel.

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Helpful?
Thank 951arnif
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We warmly thank you for posting your opinion about your recent stay experience at Tivoli Jardim! It is rewarding to read that we were able to provide you a pleasant stay. Every feedback is important to us, and even better when clients let us know how their feel during their stay. Also we would like to thank you...

Paris
Reviewed 10 November 2015

Overall very good. Clean and comfortable, and a very helpful and polite staff. I was lucky to take advantage of a reduction offer. However, hot water not hot enough (might have been caused by the thermostat) and some overdue maintenance in the bathroom.

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Helpful?
Thank 287maartenp
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you for sharing your pleasant experience at Tivoli Jardim. Every feedback is important to us, and even better when clients let us know how their feel during their stay. The Hotel is indeed located close to the main Avenue of Lisboa providing very easy access to the historical area and the Avenida Metro station. Nevertheless we appreciate...

Paris, France
Reviewed 10 November 2015

a good hotel. only bemol on the room noise because of the air conditionning noise outside. secondly you don't mentionned that the swimming pool is close on november that what i choose the hotel. but the room are modern and perfect cleaned. the equipement also were goog

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Helpful?
Thank 888sofy888
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent experience at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. It is rewarding to read that we were able to provide you a pleasant stay! Concerning your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
With a stunning view out over the river and Parque das Nações (former Expo site), this 4-star Lisbon hotel reflects the energy, technology, art and friendliness of Lisbon today. Excellent for business meetings or weekend breaks, the Tivoli Oriente can be easily reached from any part of the city or further away by using the Gare do Oriente train station, and it is 5 minutes from Lisbon airport. Take time out to enjoy the magnificent features of this stunning Parque das Nações hotel, close to MEO Arena, including the indoor swimming pool, the welcoming Tivoli Caffé Oriente and the Hippopotamus Grill Restaurant, the perfect place for fans of the best in grilled meat. ... more   less 

Additional Information about Tivoli Jardim

Address: Rua Julio Cesar Machado 7 9, Lisbon 1250-135, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $149 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tivoli Jardim 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Tivoli Jardim Lisbon
Hotel Tivoli Jardim
Hotel Style:
#91 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Jardim staff and other travellers.
20 questions
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Ashford, United Kingdom
Valais, Swiss
Haifa, Israel
3 months ago

See all questions (20)

Questions? Get answers from Tivoli Jardim staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor to get a view.”
 of 5 bubbles 508katrinek, 19 Sep 2016 | Read review
“Ask for a room with a balcony and at the highest possible floor”
  • Twin beds
  • Sink
  • Shower
  • TV
 of 5 bubbles Chrisites81, 11 Sep 2016 | Read review
“Ask for room on top floors to have a good look over city”
 of 5 bubbles 466girtsb, 29 Aug 2016 | Read review
“ask for something LARGE!”
 of 5 bubbles wildrover1953, 29 Aug 2016 | Read review
“Ask for a room at the back of the hotel”
 of 5 bubbles Josiee014, 15 Aug 2016 | Read review
5 of 5
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