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Pestana Palace Lisboa

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Rua Jau 54, Lisbon 1300-314 Portugal
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Traveller (1720)
Room & Suite (621)
Dining (236)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in a restored 19th century palace, the Pestana Palace Lisboa is one of The Leading Hotels of the World, which are recognized for their extraordinary service. This 5-star hotel in Lisbon is close to the city's main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, the MAAT –Museum of Art, Architecture and Technology and the Lisbon Convention Centre. With two swimming pools (indoor and outdoor), a spa and lush gardens complete with plants designated as "National Monuments", this is the perfect hotel for your stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Airport transportation
Free internet
Wifi
Public wifi
Internet
Hot bath
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
29Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
2,580Reviews40Q+A100Room tips
Traveller rating
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Popular mentions
Tea-time is lovely. They made my daughter a special birthday cake and we celebrated our last night in Lisbon. Just a fabulous hotel with many amenities. You can walk everywhere and feel safe, We took taxis to the center of Lisbon (about $3.00) but you could walk, and it is a good walk! Would definitely stay there again.
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Response from Teresa S, Duty Manager at Pestana Palace Lisboa
Responded 4 days ago
Dear Ms Juilliard, First of all, we want to thank you very much for your excellent feedback on Pestana Palace Lisboa. It gives us great satisfaction to hear that you enjoyed your stay at our hotel and that you particularly enjoyed our services and facilities. We were also very happy to hear that we were able to offer you a pleasant stay. We look forward to hosting you again soon at Pestana Palace Lisboa. Best regards, Joana Soeiro General Manager Pestana Collection Hotels
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Incredible location, with gorgeous rooms and a lovely dining room. I certainly hope to return though was happy that my company was footing the bill! even if you can't afford to stay here, if you can, try to dine or at least walk around the garden. it's a lovely piece of Lisbon!
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Response from Teresa S, Duty Manager at Pestana Palace Lisboa
Responded 4 days ago
Dear " 159listonr", Thank you very much for your feedback on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Palace Lisboa again soon. Best regards, Joana Soeiro General Manager Pestana Collection Hotels
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Very nice historic hotel. Old world charm for sure. Be sure to read the fine print of your rooms when you register. There seems to be quite a difference in room size and amenities. Some have coffee makers. Some don’t. Some have balconies or porches and others do not. Our room ended up being quite dark and gloomy. Has very nice indoor and outdoor pools. Not quite big enough for lap swims but can do in a pinch. Has gym and on site spa for massages. Pool area also includes hot tub, sauna and steam bath. Breakfast bar is very nice. Lots of breads, fruits, cheeses and meats to choose from. Different styles of eggs, pastries, yogurts in cereals. Coffee, tea, juices, and mimosas available too. Really wish we could have such nice breakfast spreads in the states but hey, that’s one of the things that makes Europe special. Location is close to Belem and the Conference Center. Quite far from the down town tourist sites though.
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Response from Pestana P, Duty Manager at Pestana Palace Lisboa
Responded 2 weeks ago
Dear Emtko, Thank you for choosing Pestana Palace Lisboa and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Palace Lisboa. Best regards, Joana Soeiro General Manager Pestana Collection Hotels
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We have just had 3 nights at the Pestana: the main building is absolutely stunning, full of antiques and large grandiose reception rooms. The staff were friendly and very professional.The gardens are really beautiful, and the first class facilities include a wonderful spa and indoor and outdoor pools.We stayed in a basic double room, which was adequate and reasonably priced. The one downside is the location, which is a good 20 minutes taxi ride from the town centre. All in all a beautiful place to stay in, would definitely go back.
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Response from Teresa S, Duty Manager at Pestana Palace Lisboa
Responded 2 weeks ago
Dear guest Chirojones, On behalf of our entire team at Pestana Palace Lisboa, I would like to thank you for taking the time to complete our survey and provide us with your feedback. Your opinion is very important for us to continue improving our service. We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at our Hotel. Best regards, Joana Soeiro General Manager Pestana Collection Hotels
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Very nice welcoming staff. Stunning palace converted to a hotel. The hotel is in an elegant area of Lisbon about 15 minutes out of the centre. Taxi is about €7 and they arrive instantly. Bedrooms are comfortable and the rooms are so peaceful. The only let down is yet again the buffet breakfast. Why oh why can’t these top hotels make a cooked breakfast freshly when ordered. It’s so much better for the customers and cheaper for the hotel!! We were among the last to breakfast and all the wasted tepid food, scrambled eggs, poor quality bacon, sausages etc will just be thrown away! Food wastage is not good for the planet! Spa area very nice. Had a fabulous massage from Douglas, highly recommended. He taught me some exercises for my sciatica thank you so much.
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Response from Teresa S, Duty Manager at Pestana Palace Lisboa
Responded 2 weeks ago
Dear Mr StephYorkshire, On behalf of our entire team at Pestana Palace Lisboa, I would like to thank you for taking the time to complete our survey and provide us with your feedback. Your opinion is very important for us to continue improving our service. We were delighted to hear that we met your expectations. We also have taken good note of what you considered less positive and use them to make some improvements in our services. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at our resort. Best regards, Joana Soeiro General Manager Pestana Collection Hotels
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Previous
Hi, I don't think Steak would be my first choice in Portugal, therefore I can't help you with that, but local portuguese fare is fabulous any where, lots of great fish. Their main food staple. The hotel bar has great drinks and it is casual dressing at the bar.
1 vote
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We had breakfast only in our plan. Breakfast was a large buffet and it was very good. Not part of a plan or board: We ate dinner in the dining room, lovely, formal. We had drinks and light meals in the bar area.
1 vote
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Are the hotel rooms air conditioned? 💨
yes it was!
1 vote
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how far of a walk is it to the convention center or should I take a taxi?
i would also take a taxi. you may find difficult to walk to the hotel especially for first time travelers.
0 votes
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Breakfast is served for something like 2 1/2-3 hours; I recall that it ends around 9:30 or thereabouts. You'll have plenty of time to get to the tours.
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"Get a room with a garden view."
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"Use any other chain but Pestana if you can"
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"I guess all rooms are fine"
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"Ask for the garden view room."
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"Garden room near pool if weather good"
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PRICE RANGE
€171 - €324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana palace lisbon, hotel pestana palace
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
194
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Frequently Asked Questions about Pestana Palace Lisboa
Which popular attractions are close to Pestana Palace Lisboa?
Nearby attractions include Capela de Santo Amaro (0.4 km) and Wineclick (0.2 km).
What are some of the property amenities at Pestana Palace Lisboa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pestana Palace Lisboa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Palace Lisboa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Palace Lisboa?
Yes, parking is available to guests.
What are some restaurants close to Pestana Palace Lisboa?
Conveniently located restaurants include Valle Flor, Sabor a Nos, and Burguerio.
Are there opportunities to exercise at Pestana Palace Lisboa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Pestana Palace Lisboa have an airport shuttle?
Yes, Pestana Palace Lisboa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Palace Lisboa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Palace Lisboa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pestana Palace Lisboa?
Many travellers enjoy visiting Mosteiro dos Jeronimos (1.8 km), Castelo de S. Jorge (4.7 km), and Panteao Nacional (5.5 km).