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Pestana Palace Lisboa Hotel & National Monument

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,691 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Palace Lisboa Hotel & National Monument
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Showing 843: English reviews
Reviewed 15 October 2013

This is the only time I have felt the need to write a review on a hotel. My wife and I have stayed at many hotels in different parts of the world but I have to say this one to my mind ranks way down the list. In fact almost bottom. We stayed at the Pestana Palace for two nights...

7Thank BobSussex
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear BobSussex, Thank you for choosing Pestana Palace Hotel & National Monument and for taking time to post your review on TripAdvisor. We really sorry to see of the inconvenience you have experienced and to read about your disappointments and observations. These situations should not have happened because we have high standards services and we are a Hotel recognized for...

Charlottesville, Virginia
Reviewed 13 October 2013

Remarkable hotel with excellent hotel rooms, palatial meeting and sitting rooms, etc., and the grounds are manicured and extraordinary. Good indoor and outdoor pools and exercise facilities. Not near the city center at all, but near Belem tower area, and taxis were reasonable. Food service was ok, but not a match to the surroundings. Friendly staff. Our total experience was...

1Thank PGVA
Glasgow, United Kingdom
Reviewed 5 October 2013

Stayed here for 5 nights, loved the pool, loved the main building, loved the tranquilty (hotel not so busy). Rooms are modern but that was fine. Service good and only downside was the food could have been better. Choice for lunch very limited and whatever you do dont get the Caesar Salad, 16euros for a few bits of wet lettuce...

1Thank Colin S
Haifa, Israel
Reviewed 3 October 2013

A place that every Eur spend there is worthwile For events with a small number of participants or just for taking a vacation in Lisbone, the best place, the distance from the center of the city is irrelevant since there is good transport from there or a walking distance to the historical Belem area. Indoor and outdoor swiming pools and...

Thank Ariel K
Norfolk, England
Reviewed 1 October 2013

Booked a twin bedded room, which was confirmed at check in but we were shown to a double room. Quickly resolved to the staff's credit, however the following morning we noticed that one of the beds had a bottom sheet that was a good 30cm too short exposing a bare mattress, the other bed base had wadding and springs exposed,...

1Thank ijht
Brussels, Belgium
Reviewed 24 September 2013

I stayed for 4 night in the Pestana hotel. What an amazing experience. The core of the hotel is in the historical building, which is an attraction in itself. Shouldn't it be a hotel it would certainlybe one of the major attractions in Lisbon. The atmosphere there is the one of a perfectly-preserved palace of the XIX century. The rooms...

3Thank JMPR_bxl
Auckland Region, New Zealand
Reviewed 23 September 2013

We had 5 nights at the Pestana Palace and it was fantastic. The breakfast was delicious with an amazing selection of pastries and delicious hot and cold food (especially the smoked salmon). The staff were extremely helpful and able to respond to any requirement. Room cleaned twice daily. Pool a great place to relax beside and have a mojito from...

3Thank Gretchen P
Reviewed 16 September 2013

I traveled to Lisbon, Portugal for work but brought my family. We stayed for 9 days beginning of September 2013. The hotel is as the name implies...a palace that is rich with history, kindness and hospitality. The grounds are serene and beautiful. The staff went above and beyond in every aspect of our stay. Our room was impecably cleaned each...

2Thank MumnKeiki
London, United Kingdom
Reviewed 15 September 2013

First off the hotel is beyond amazing. The core is the original building and a historical property with the rooms contained in the newer wings. Every part of the hotel is just a wonder to walk around including the original artwork hanging in the hallways and the rooms to the architecture and furnishings in the original building. The staff were...

1Thank Brad M
Cologne, Germany
Reviewed 15 September 2013

One of the best hotels that I ever stayed. The staff is very helpfull and tries to do better than they already did. A must is the breakfast in the morning. I never had such a good and big breakfast in my life before.

2Thank oliverpesch

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 

Additional Information about Pestana Palace Lisboa Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $284 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palace Lisboa Hotel & National Monument 5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Hotel Style:
#3 Business Hotel in Lisbon
#8 Spa Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#19 Family Hotel in Lisbon
#27 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palace Lisboa Hotel & National Monument staff and other travellers.
21 questions
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Questions? Get answers from Pestana Palace Lisboa Hotel & National Monument staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to book a room in the second block (left side of palace). right side have no view and noise”
fremantlesydney, 22 Apr 2017 | Read review
“Ask for a garden view”
jesterlives, 27 Mar 2017 | Read review
“Luxury, but depends on the time of the year. We got good rates because of off season”
Slyke18, 11 Feb 2017 | Read review
“Make sure you keep a copy of everything that you request at booking. The best view is their garden view”
  • Not 5-star standards in todays world
  • one bottle of water. thats it.
  • Sink is too small
  • Desktop screen made a TV. Too small
  • Curtains dont cover the entire window. Llots of light entering the room even if curtains are clo
  • Thats their king-size bed (connected two single beds)
jamilj2013, 8 Feb 2017 | Read review
“stay in the historic building!”
  • the view outside the room is amazing!
  • bed!
  • classic!
  • living room of the suite!
  • lovely corner of the room!
  • balcony!
fox_yue_hu, 15 Jan 2017 | Read review
5 of 5
US$235* /night
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Prices are for 1 room, 2 adults
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