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Sheraton Lisboa Hotel & Spa

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#65 of 247 Hotels in Lisbon
Certificate of Excellence
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Sheraton Lisboa Hotel & Spa
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1,899 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Lisbon, Portugal
Reviewed 4 days ago NEW

I spent about 10 days at this hotel. The rooms are small, the Club lounge is small and not well furnished. On the other hand the view is great, similar to the Intercontinental or the Ritz but it is great having a shower seeing Lisbon though the glass wall of the bathroom. Service is good, the porters were great in...

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Helpful?
Thank 47carlosm
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Carlos, Thank you for your choice on our property for your extended stay! We have well noted your remarks and we will pass them to our team. In fact, the situation that occurred in the hotel on the February 14th was really stressful for everyone, and everything went really well and quickly handled thanks to the rapid intervention...

Didcot, United Kingdom
Reviewed 5 days ago NEW

I stayed here as part of a corporate conference being held within the hotel. The day before my stay the hotel had suffered a fire on an upper floor leading to evacuation and emergency response. I am aware that there were some questions over how the hotel handled the response, however by the time I arrived the following day there...

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Helpful?
Thank figbat
SHERATONLISBOAHOTEL, Guest Relations Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having shared your feedback related to experience at our property! We will be very looking forward to be welcoming you in a not too distant future. Best regards,

Miami, Florida
Reviewed 1 week ago NEW

I am handicapped and cherish the valet parking, I use the hotel reception as my meeting office, service is fast and courteous. I stayed once in this hotel , nowadays I have a pied a terre in Portugal. I do recommend this hotel!

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Helpful?
Thank enuzzijr1n
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments on the quality of the services provided during your recent stay at our property. We're so glad to learn that you had such great experience with us and that you consider our staff friendly and efficient. Please be sure we're going to pass this comment internally...

Reviewed 1 week ago via mobile

Great hotel, fantastic service, 1 min to metro and only 3 stops to downtown, or a 20 min walk. Rooms are spotless, quiet, modern! Gym and spa are amazing!! Great lobby bar and even better rooftop bar with the best view of the city!

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Helpful?
Thank nick g
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Nick G., Thank you so much for choosing the Sheraton Lisboa Hotel & Spa for your last visit to Lisbon. Your comments are highly appreciated and will certainly motivate even more our team! It was a privilege to have you as our guest and we hope we can have the pleasure of welcoming you back in a not too...

Vancouver, Canada
Reviewed 1 week ago

It's taken awhile to write this review... but this stands out as one of the very best deals we've ever had in the hotel category. We stayed Dec. 28-30, 2015 and could not have been happier with our choice. The check/in was flawless, excellent English, professional, courteous. Every staff member acknowledged and greeted you in passing. The room was spotless...

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Helpful?
Thank Connie Y
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mrs. Connie Y., Thank you for sharing your candid review about your recent stay at our property. What an awesome comment to read and realizing that you had such great time here with us. Your feedback you'll be shared among all hotel team, since it is indeed a truly delight and motivation to realize that everything went accordingly to...

London, United Kingdom
Reviewed 4 weeks ago

Location is good, The service is great and helpful, food is okay, but great views from the top bar! The spa is nice and quiet great for relaxing after a full day of touristic walking, although the pool is quite disappointing being in such a low level of the tower, tucked in four walls and in between all the other...

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Helpful?
Thank SidiousB
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear SidiousB, Thank you for your lovely review and for having stayed at Sheraton Lisboa Hotel & Spa! We very much appreciate your great feedback about our hotel and staff. Also, than you on your comments about the Spa and food options, please be sure they were taken in very high consideration. We hope to welcome you back soon in...

St. Petersburg, Russia
Reviewed 20 January 2017 via mobile

Being welcomed and checked in by the amazing front desk agent (I'm sorry if I misspelled the name, but I remembered it as Ana Sofia) made our whole stay bright and amazing. She is a big highlight at the front desk and truly an asset of the hotel. We had a room on the 16th floor, the view of the...

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Helpful?
Thank Gingeery
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Gingeery, I would like to take the opportunity to thank you for having chosen the Sheraton Lisboa Hotel & Spa for your recent stay. I would personally like to take this opportunity to convey my appreciation for such a great and helpful comment. We're going to revise the Spa area in order to always provide the maximum security to...

Floral Park, New York
Reviewed 17 January 2017 via mobile

Stayed here a few times as it is next door to one of my clients. Perfect location for business and pleasure. Easy walk to the water and surrounding restaurants and stores. SPG Club level is worth the extra charge as the lounge is very comfortable and the service excellent. No problem spending time working in the area which offers a...

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1Thank Battleship12
Edinburgh, United Kingdom
Reviewed 5 January 2017

A real mixed bag, so best to take in particular specialisms, or not as the case may be. Breakfast was a highlight. A buffet to suit all tastes that was always well stocked. I enjoyed delicious feasts which included caviar with fizz to scrambled eggs with Parma ham. The older guy on reception giving out his wisdom and expertise for...

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2Thank hate-popups
London, United Kingdom
Reviewed 4 January 2017

Stayed at this hotel for a week after Christmas, staff are friendly and the bedroom was a good size! Loved the bathroom - very spacious. Location is great for both tourist areas and other local neighbourhoods too.

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Thank DA122015

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: Mediterranean, European, Portuguese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $197 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#53 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
17 questions
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Chapel Hill, North Carolina
Greenville
Fort St. John
PHILADELPHIA, PENNSYLVANIA
7 months ago
Haymarket, va USA
16 days ago

See all questions (17)

Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms with river view”
 of 5 bubbles 47carlosm, 22 Feb 2017 | Read review
“Use it and FEAR NOTHING this staff will bend backwards to please you!”
 of 5 bubbles enuzzijr1n, 19 Feb 2017 | Read review
“Bar view is nice!”
 of 5 bubbles SidiousB, 26 Jan 2017 | Read review
“Stay on a higher level - night views are great”
 of 5 bubbles DA122015, 4 Jan 2017 | Read review
“High floors to the south provide nice view of city.”
 of 5 bubbles ohiotraveler42, 26 Dec 2016 | Read review
5 of 5