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Sheraton Lisboa Hotel & Spa

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#64 of 247 Hotels in Lisbon
Certificate of Excellence
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Sheraton Lisboa Hotel & Spa
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1,882 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Miami, Florida
Reviewed 25 November 2012

I would give this hotel a 5 rating for its absolutely beautiful property (modern and tasteful decoration) with great views of the city and in a well appointed location. It is located away from the "hustle and bustle" of the historic part of the city yet it is not extremely far from most places a tourist will want to explore....

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Helpful?
Thank vdsan10
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for the really nice and positive comments you have posted about our hotel, following your recent stay with us. We are delighted to hear that our service and facilities, as well as our decor and comfort have been thoroughly appreciated. Many thanks for having selected us for your stay. We sincerely hope that you...

Cambridge
Reviewed 20 November 2012

Stayed here for one night on business. The hotel itself is lovely, very impressive rooms and decor which seemed newly renovated to me. The lighting and some of the features such as leather doors and glass walls were spectacular. The panoramic restaurant on the top floor had fabulous views over Lisbon. The spa was also fantastic and the ambience was...

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Helpful?
Thank Writetomab
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for selecting our hotel for your recent stay in Lisbon and also for your positive and constructive comments. We are happy to learn that you have enjoyed your stay, the hotel facilities and decor as well as the superb view over the city of Lisbon! Many thanks for sharing your thoughts. kind regards, Antonio Pereira, General...

Dubai, United Arab Emirates
Reviewed 20 November 2012

awesome hotel, with new state of art equipment like remote controlled curtains..which also works as noise cancellation, excellent clean bathroom, very comfortable bed and peaceful room with good english channels. wisely located, supermarkets near by, you can try the champagne breakfast buffet. hotel staff are helpful as well.

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Helpful?
Thank dubairhapsody
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for having stayed with us during your recent visit to Lisbon. I am indeed very happy that your stay has been an enjoyable and comfortable one and that you thoroughly enjoyed the hotel, as well as its decor, facilities and service. Thank you so much for your positive comments. Hoe to see...

Cobalt, Canada
Reviewed 13 November 2012

I have had the pleasure to spend another night at the Sheraton Lisboa Hotel & Spa. This time only one night as I was flying out the next day with my husband. I have a very long winded review from over a year ago when I spend two nights alone and my stay was remarkable. I will keep this review...

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Helpful?
6Thank MGutscher
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, First I would like to thank you for once again having selected the Sheraton Lisboa Hotel & Spa for your stay in Lisbon. I am indeed very pleased to learn of your continuous support and to have you as a loyal customer who really appreciate the quality of our service. It is very rewarding, as a General Manager,...

Vancouver, Canada
Reviewed 13 November 2012

For full disclosure - I stayed at this hotel on a highly discounted rate, so I understand that at discounted rates you are generally given less desirable rooms, however... The first room they put me in, I could not get English TV channels. I asked front desk to have someone take a look, and went for a walk. When I...

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Helpful?
Thank Ghost S
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us. We are really sorry to hear that we have failed to meet your expectations and would like to apologize for the shortcomings encountered. Your comments have been duly addressed to the Executive Committee and the necessary measures to avoid the recurrence of similar situations in the future...

Sao Paulo, SP
Reviewed 12 November 2012 via mobile

The Sheraton Lisbon is very well located, has a nice bar, rooms are ok, the club floor bar and breakfast area is very well serviced. It is a pity they charge to use the gym and that wifi access is not free. The hotel is very well located, you can walk from there to the shopping area and the old...

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Helpful?
Thank HugoD33
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected the Sheraton Lisboa Hotel & Spa for your recent stay in Lisbon. Happy to learn that you had an enjoyable stay with us and that the hotel, its location, decor and service have been to your liking. We hope to see you again soon. Kind regards, Antonio Pereira, General Manager.

New York City, New York
Reviewed 10 November 2012

My boyfriend and I were in Portugal for 10 days and stayed in 3 different hotels. This place is by FAR the WORST hotel we stayed at despite the 5 stars rating displayed outside it's entrance. We'll never return here and will caution everyone we know (or don't know) against staying here, for the following reasons: Room: standard Sheraton furniture/set...

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2Thank shir1027
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, First, I would like to thank you for having selected the Sheraton Lisboa Hotel & Spa during your recent visit to Lisbon. I am indeed very concerned to learn of your disappointment with some aspects of your stay and I would like to sincerely apologize for the shortcomings you mentioned. Your comments have been duly analyzed and discussed...

Berlin, Germany
Reviewed 10 November 2012

I like this Sheraton hotel. This my third stay here and did not disappoint me. It´s in an average position, not in the city center but a 10 min walk from the subway. Rooms are modern, nicely furnished. Staff is very friendly and helpful. Breakfast is excellent, rich variety of food and drinks. From the upper floor you have a...

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Thank oberau v
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thnak you so much for, once again, staying with us while in Lisbon. We are delighted to read your comments and it is a pleasure to learn of your continuous loyalty towards our hotel. We sincerely look forward to hosting you again in a not too distant future. Until such time. Kind regards, Antonio Pereira, General Manger

Cape Town Central, South Africa
Reviewed 6 November 2012

We had a very good room (205) which was ideal for my husband who has mobility problems. We found the staff extremely friendly and helpful and their restaurant (The Panorama) on the top floor is very good with lovely views, as is the bar. However, neither is cheap, although we found the room charge good value for money, as we...

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Helpful?
Thank Dodynic
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for the lovely comments you have posted following your recebnt stay with us. We are delighted to hear that you had an enjoyable stay with us and that both the hotel and the services provided did meeet your expectations. We are happy to know that you will be staying with us again whenever your...

London, England, United Kingdom
Reviewed 4 November 2012

The Sheraton is not right in the tourist heart of Lisbon (which is centred around Baixa Chiado) but Lisbon is very easy to travel around by public transport and the hotel is located right next to a metro station so travel is not a problem. The hotel is very clean and well maintained. The hotel room bathrooms are incredible!

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Helpful?
Thank Aggie S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: Mediterranean, European, Portuguese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $193 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel And Spa
Sheraton Lisboa Hotel Lisbon
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#16 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#53 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a higher level - night views are great”
 of 5 bubbles DA122015, 4 Jan 2017 | Read review
“High floors to the south provide nice view of city.”
 of 5 bubbles ohiotraveler42, 26 Dec 2016 | Read review
“upper floors with view of city and bridge”
 of 5 bubbles YHZweatherguy, 18 Dec 2016 | Read review
“Higher floors give more exciting views”
 of 5 bubbles BenKates, 9 Dec 2016 | Read review
“Choose a view to the north side for a great view of the city.”
 of 5 bubbles Gagan_Rajvanshi, 16 Nov 2016 | Read review
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