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Avenida Dom João II no 27 Parque das Nacoes, Lisbon 1990-084 Portugal
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#124 of 327 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
With a stunning view out over the river and Parque das Nacoes (former Expo site), this 4-star Lisbon hotel reflects the energy, technology, art and friendliness of Lisbon today. Excellent for business meetings or weekend breaks, the Tivoli Oriente can be easily reached from any part of the city or further away by using the Gare do Oriente train station, and it is 5 minutes from Lisbon airport. Take time out to enjoy the magnificent features of this stunning Parque das Nacoes hotel, close to MEO Arena, including the indoor swimming pool and the welcoming Tivoli Caffe Oriente.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Paid wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
4696Reviews45Q+A100Room tips
Traveller rating
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Live 2 Travel wrote a review Oct. 2022
New York City, New York31 contributions47 helpful votes
Awesome breakfast. Top notch. Many choices. Clean rooms. Spectacular views. Train station is cross the street. Airport is 3 stops away. Uber ride is $5-7 from the airport. Cross the street is Vasco the Gama mall. Has ton of food choices and shopping. Water front promenade few minutes away. Must do Sky Bar in the night. Views are unbelievable. Only thing is its around 20 minutes from Barrio Alto area. But you could take the train or Uber ride, pretty inexpensive. Mangers Sergio and Carlos was very hospitable. Attended to all the extra things I asked for.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Ask for Riverview
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "dominick1964", We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eb wrote a review Jul. 2021
Milano 16 contributions2 helpful votes
Hotel's Favourite
On the pandemic time , the courtesy and cleaned/safe environment has been impressive (Gymn, swimming pool , and others amenities ). Moreover the location is enjoyable, easily reachable from Airport by Subway..
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Review collected in partnership with NH Hotels
Date of stay: July 2021
Value
Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded Jul. 20, 2021
Dear "erio b", Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gailalmeida7 wrote a review Oct. 2022
New York City, New York11 contributions10 helpful votes
A rather modern hotel in the Parque das Nacoes area. Room was clean, good size, bathroom was clean with good amenities. Terrific view of the water from our room on the 13 floor. Fantastic location if attending a concert at the Altice arena. Easy walking distance.
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Review collected in partnership with NH Hotels
Date of stay: October 2022
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Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "gailalmeida7", Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric H wrote a review Sep. 2022
Westervoort, The Netherlands74 contributions5 helpful votes
The rooms are a little outdated and a little small. The sliding doors of the closet don't slide anymore and the safe is a little small to fit a laptop. If you want to plug a phone/watch charger in the socket next to your bed, you have to unplug the lamp since there's only one socket. There is a shower/bath combination so you'll have to climb into the bath to take a shower. The breakfast is good and the staff is friendly and helpful.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Paolo1005 wrote a review Sep. 2022
Montreal, Canada525 contributions227 helpful votes
Let us start with the good. Front desk awesome service Anything you ask for is no problem and they make it happen quickly. Housekeeping was also very good as were the convention staff. Restaurant breakfast is also excellent.plenty of choices buffet style. The room was not great not bad. I gave it a 4 star review because of the room Missing shelf space in the bathroom .AC so so...where i was there was a lot of noise. And a few things did not work in the room. They fixed most but still annoying. You are supposed to be one of the best hotels in Lisbon. Too many broken windows (not literally of course)
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "Paolo D", Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. We have shared it with the rest of the team in order to ensure that it won’t happen again and take all the necessary steps to overcome the shortcoming you mentioned. Once again, thank you for taking the time to share your experience in our Hotel. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mitch Brenner wrote a review Sep. 2022
London, United Kingdom146 contributions89 helpful votes
+1
This is a very busy hotel with long waiting times for the only three lifts available. At times as busy as at an airport. Havent tried the breakfast buffet since there is a huge food hall over the road. Staff are friendly and helpful but cleanliness of hallways not the best. How difficult is it to remove stains from a carpet? Also, the gym and the small pool are at the back of the hotel right next to the train tracks. Not exactly a Spa-experience. Overpriced too, considering how far out it is from any sites.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "sohoguys", Thank you for taking the time to share your experience at the Tivoli Oriente with us. We deeply regret that certain aspects did not meet your expectations. The Tivoli Oriente Hotel is carrying out refurbishment work in various areas of the building with the aim of keeping its facilities current and providing you with more comfort and safety. In this sense, we offer our most sincere apologies for the inconvenience caused during your stay by the lifts. In order to achieve your complete satisfaction, we ask that you give us a second chance in order to provide a pleasant experience and change your opinion. We hope to continue to earn your trust and welcome you back on your next visit to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
photoman wrote a review Sep. 2022
11 contributions16 helpful votes
The hotel is so cheep that they do not turn on the air conditioner in the lobby - so much for a relaxing drink at the end of a long day. The swimming pool is a long walk up a hill and then 50 stairs to climb. The bathroom is a disaster - hard to adjust shower temperature ( can not turn the knob with out a super effort) - not easy to flush the toilet ( can not reach the flush button while sitting on the toilet ) - the bathroom floor is super slick ( like an ice rink when wet ). The breakfast food bar is great !! It is too far from the downtown action and is also up a hill.
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Date of stay: July 2022
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Location
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Room Tip: no room is a good room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "Photoman6", On behalf of the entire team and management, please accept our sincerest apologies for the inconvenience that you encountered. We really understand your disappointment and I would like to assure you that these unfortunate incidents do not represent at all the high standards and level of service that we provide daily to our guests. We warmly thank you for sharing your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. Despite this situation we look forward to welcome you again, in order to provide you a more pleasant experience next time. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda G wrote a review Sep. 2022
Bloomfield, Connecticut70 contributions92 helpful votes
I recently stayed for two nights at this hotel,. The room was fine and the check in was easy. Checking out was another story. I was asked to pay for a room that was already paid for, and when I asked for a receipt, reception was unable to print one in a reasonable time, if ever. This is not satisfactory service for a supposedly 4 star hotel.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Customer Care, Other at Tivoli Oriente Lisboa Hotel
Responded 2 weeks ago
Dear "LindaG873" On behalf of the entire team and management, please accept our sincerest apologies for the inconvenience that you encountered. We understand your disappointment and I would like to assure you that these unfortunate incidents do not represent at all the high standards and level of service that we provide daily to our guests. Despite this situation we look forward to welcome you again, in order to provide you a more pleasant experience next time. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve R wrote a review Aug. 2022
Lytchett Matravers, United Kingdom248 contributions80 helpful votes
The hotel was in an exceptional location and the views over Lisbon from the roof top bar were fabulous. The hotel rooms were very clean and comfortable. The breakfast was excellent with a very wide choice available. The hotel reception was often busy with waiting clientele and when we were there one of the lifts was broken but it was fixed by the following morning. A noisy pool area and lobby in the early evening.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Concierge on duty and helpful as were the Peter’s. Polite reception staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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brunel25 wrote a review Aug. 2022
Plymouth, United Kingdom136 contributions27 helpful votes
We chose this hotel as it was a short ride on the metro from the airport. It is an ideal hotel outside Lisbon with easy access to central Lisbon or other areas via the train, metro or bus. It is a modern, clean and comfortable hotel the reception staff were really helpful and friendly. We arrived and we were given a double room but wanted a twin which was quickly rectified for us. The breakfast was amazing with everything you could ever wish for and lovely freshly cooked omelettes. The rooms were spacious as was the bathroom great air con which was appreciated in the heat. The Sky bar was lovely but service was slow as it was busy. We enjoyed a lovely meal in the Guilty restaurant, the pasta dishes were very good. Th outside bar area closed at 9pm which was a shame. The swimming pool was small and crowded with children and families so don't expect to be able to swim but nice for a dip to cool off. The nearby mall is very handy and has a great supermarket and lots of fast food outlets. Take a walk along the sea front for nicer restaurants. On the whole it was a great location for us as a base to explore Lisbon
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$116 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tivoli oriente lisbon, hotel tivoli oriente
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonParque das Nações
NUMBER OF ROOMS
279
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Tivoli Oriente Lisboa Hotel - UPDATED 2022 Prices, Reviews & Photos (Lisbon, Portugal) - Tripadvisor

Frequently Asked Questions about Tivoli Oriente Lisboa Hotel
Which popular attractions are close to Tivoli Oriente Lisboa Hotel?
Nearby attractions include Parque das Nacoes (0.3 km), Altice Arena (0.4 km), and Vasco da Gama Shopping Center (0.1 km).
What are some of the property amenities at Tivoli Oriente Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Tivoli Oriente Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tivoli Oriente Lisboa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Tivoli Oriente Lisboa Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Tivoli Oriente Lisboa Hotel?
Conveniently located restaurants include Butchers, Páteo Restaurante, and Churras.
Are there opportunities to exercise at Tivoli Oriente Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Tivoli Oriente Lisboa Hotel have airport transportation?
Yes, Tivoli Oriente Lisboa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tivoli Oriente Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Tivoli Oriente Lisboa Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Tivoli Oriente Lisboa Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.