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Hotel Portuense

#139 of 248 Hotels in Lisbon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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510 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Donegal, Ireland
Reviewed 15 April 2017

I would stay here again no problems - location good and staff friendly and clean hotel. There are construction works behind the hotel but really it is not a problem. We are not heavy sleepers but it was no issue. The staff are very helpful and there was luggage storage on last day which was great. The rooms are really...

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1Thank Jason M
Reviewed 12 April 2017

We were in this hotel in March on our honeymoon. Location is perfect, rooms are simple but very clean (the room was cleaned every day). People who work at the Hotel were very friendly and helpfull.. I really recomed this Hotel, has resonable price, simple breakfast and perfect location, more than that you wont need in this beautiful city!!!!

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Thank Edukativni K
Oregon
Reviewed 11 April 2017

I stayed here for my week long stay in Lisbon. I really enjoyed my stay, This trip was my first international vacation and I was traveling alone. I felt very safe at this hotel, and the guys at the front desk were so helpful. When I arrived I was exhausted as I had been up for over 24 hrs and...

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1Thank Roxanne M
Reviewed 21 March 2017

This place was run by a family and we got the services we needed (a convenient place for two night's sleep). Their English was good and provided baggage storage on the date we left. Unfortunately while we were there in February the location across the street was undergoing construction so the crew starts at 7AM. The breakfast was basic but...

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Thank Aye1234
London, United Kingdom
Reviewed 19 March 2017 via mobile

This hotel ticks all the boxes if you want to travel but don't want it to cost an arm and leg! I will give 5+ stars for cleanliness and also helpfulness of staff, everyone is just trying their best to offer their best customer service. Some countries tourists are used to higher standards however I think this is a normal...

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1Thank Erzsebet N
Reviewed 15 March 2017

You can't call it hotel not even motel its pretty old broken and highly unprofessional place. Runs by family, very very basic room. the only attraction is location. Do not go for it. You can get better place for the same or less cost. Overpriced. Breakfast is a joke with old eggs and bread. I would never go for it.

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Thank Vandana M
rportuense, Proprietário at Hotel Portuense, responded to this review

Dear Madam, I am happy to inform you that in December 2016 we were reclassified by the Lisbon County Council (CML) and by the Tourism Board (Turismo de Portugal) the category of Hotel. Fact is that we did meet all their requirements. We do not work to be perfect but do our best to try and help all our Customers...

London, United Kingdom
Reviewed 3 March 2017

I went to Lisbon for 3 nights and stayed here. When going to a Hotel, it has to be clean and quiet. This is the most important to me and I got it here. Staff very friendly and helpful. The location is perfect as well. I will definitely stay here again!

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Thank Jackie S
Reviewed 23 February 2017 via mobile

For a relatively low price we were getting a nice room, friendly service from the staff and a perfect HQ in the heart of Lisbon (just a couple minutes from the coast) to our sightseeing trips. Highly recommended.

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Thank Richárd K
Boston, Massachusetts
Reviewed 14 February 2017 via mobile

A wonderful stay in a beautiful city! This hotel is centrally located near public transportation and many major sites. The hotel offers free continental breakfast and is perfectly price for the budget conscious traveler!

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Thank Johanna H
Khimki, Russia
Reviewed 29 January 2017

It takes 3-7 minutes to get to the main squares (Rossio, Figuera, Restauradores), train and tram stations (im 28), cheap caffes and shops. The room is cleaned daily, no odours in toilet. The room is equipped with individual air-condition. There is a modern elevator, so no matter at what floor your room is. The receptionists are friendly, polite and helpful....

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2Thank Svetlana M

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04/06/2017 05/06/2017
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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Concierge
  • Breakfast included
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Portuense is located in a quiet and tranquil part of Lisbon, parallel to Av. Liberdade and behind the Hard Rock Cafe. A prime location in downtown Baixa, allows easy access to major tourist, cultural and commercial points of the historic parts of Lisbon and well served with the main means of transport, from Aerobus stops, Metro stations of Restauradores and Rossio, train station at Rossio, trams (15 and 28) and elevators of Lavra and Gloria. The hotel is managed by a family that insists on being close to its Customers on a daily basis. Customers receive candid customized service based on their specific needs; suggestion and recommendations based on what to see, do and safety precautions as well. The property was renovated in 2009. All of the rooms (single, double, twin, triple and quadruple) are equipped with private bathrooms, satellite TV and a telephone. Daily housekeeping is included. The continental breakfast is straightforward and the Wi-Fi, which is available at reception, is included in the price of the room. Wakeup service and hair dryers can be requested at reception. Children under 3 may stay for free with a paying adult. ... more   less 

Additional Information about Hotel Portuense

Address: Rua das Portas de Santo Antao 149 157, Lisbon 1150-267, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $83 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Portuense 2*
Number of rooms: 36
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Also Known As:
Pensao Residencial Portuense Hotel Lisbon
Pensao Portuense Lisbon
Pensao Portuense Hotel Lisbon
Hotel Style:
#16 Best Value Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portuense staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at any cost”
523vandanam, 15 Mar 2017 | Read review
“Request a room with window and balcony”
annag986, 16 Nov 2016 | Read review
“ would stay again ”
colinj478, 3 Aug 2016 | Read review
“Don't pay for the breakfast, it is rubbish.”
SunKing34, 21 Feb 2016 | Read review
“ask rooms on the top floor”
  • From the 5-th floor you can see some green
  • Room for three beds
  • In the bathroom
AlAks, 9 Sep 2014 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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