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Pensao Residencial Portuense

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#134 of 248 Hotels in Lisbon
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485 Reviews from our TripAdvisor Community

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There are newer reviews for Pensao Residencial Portuense
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Showing 231: English reviews
Haifa, Israel
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 May 2016

I highly recommend this hotel due to its wonderful staff and excellent location. So much of Lisbon was easily accessible by foot and a charming pedestrian street was down the road. The staff was eager to offer tips and suggestions. The facilities were simple but clean and comfortable. Wonderful value for the price.

Thank Jennifer S
Angra do Heroismo, Portugal
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2016 via mobile

Way too expensive according to what it offers. Very small rooms. Very poor breakfast. Lousy staff. But near good spots specially shopping and entertainment (theaters). Hard Rock Cafe is also nearby. Nice but expensive places to eat nearby.

Thank Sr. M
rportuense, Proprietário at Pensao Residencial Portuense, responded to this review

Dear Sr. M., It is very difficult for us to understand your review when we don't know who you are, therefore, can not associate your comments with actual facts that happened during your stay. I will take this opportunity to suggest that Customers book in advance to get lower rates and that our rates in general are a reflection of... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2016 via mobile

I stayed here for my mates 40th weekend and it was a lovely hotel. The location was very central five minutes walk from the tube station and only 10 minutes up a steep hill to barro alto where there were lots of nice restaurants and bars. The breakfast was a very lovely as it consisted of croissant's, bread, eggs,tea,coffee and... More 

Thank Cakes78
Leeds, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 April 2016

What I loved most about it was the location. It is on a parallel street with Avenida da Liberdade, 2 minutes from Praça dos Restauradores. There's the subway nearby, a Padaria Portuguesa for breakfast/lunch/dinner (we didn't try the breakfast at the hotel, which was free) and close to anything you could possibly want to visit in the centre - Rossio,... More 

2 Thank Ramona T
Porto Recanati, Italy
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 8 April 2016

This is a small guest house in Rossio station area. A few steps from many restaurants and public transports. The room arte for a single room was 42€ breakfast included. There is free wifi in the lobby but not in the room.

Thank xaver72
Daytona Beach, Florida
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2016

Excellent location, about 5 minutes from metro stop and well situated for restaurants. Staff very professional and helpful. Breakfast was adequate with breads, pastries, and cheese along with fruit juice, cereal, and, of course, hot beverages. WiFi worked only in lobby, but as there was plenty of seating we never had a problem other than the inconvenience of having to... More 

Thank Robert T
Oslo, Norway
Level Contributor
3 reviews
Reviewed 8 March 2016

Last week I came back from my fifth stay in Lisbon and Pensao Residencial Portuense. The city is perfectly beautiful and the hotel is a gem! At Pensao Residencial Portuense you get " all inclusive ": friendly, personal and attentive staff , superb location , clean rooms -and all at a good price. My warmest recommendations for the city and... More 

Thank CeciliePlimsoll
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 February 2016

The hotel is in a good location in the heart of the restaurants area and is a decent jumping-off point for getting around. It was clean and quiet. The staff were generally helpful. Would I stay again? Possibly. The breakfast, however, was just rubbish. It was bread and butter - that was it. Seriously. I realise this was supposed to... More 

2 Thank SunKing34
rportuense, Proprietário at Pensao Residencial Portuense, responded to this review

Dear Madam, Breakfast is served from 7:30 until 10:30 and includes: juice, coffee, tea, milk and chocolate; bread rolls, sliced bread and croissants; butter, cheese and a variety of jams. Exceptionally, and when possible, early breakfast is served with what is available. When you made the reservation it was clearly stated that wifi was only available on the ground floor... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2016

Pensao Residencial Portuense is in an excellent location. Very close to bus, metro, museums and shopping. It is very clean and the staff is helpful and friendly. The only improvement I would recommend is better mattresses. Too Hard for my taste.

1 Thank Kath C
London, United Kingdom
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 November 2015

I booked Pensao Residencial Portuense for a stag group of 17 and everyone thought this place was great. The rooms were very cheap and clean - they were ideal for anyone just looking for somewhere to rest their head and enjoy Lisbon. The man front of house was extremely helpful, he understood our needs as a stag do and advised... More 

1 Thank elleott

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Portuense is located in a quiet and tranquil part of Lisbon, parallel to Av. Liberdade and behind the Hard Rock Cafe. A prime location in downtown Baixa, allows easy access to major tourist, cultural and commercial points of the historic parts of Lisbon and well served with the main means of transport, from Aerobus stops, Metro stations of Restauradores and Rossio, train station at Rossio, trams (15 and 28) and elevators of Lavra and Gloria. The Residential is managed by a family that insists on being close to its Customers on a daily basis. Customers receive candid customized service based on their specific needs; suggestion and recommendations based on what to see, do and safety precautions as well. The property was renovated in 2009. All of the rooms (single, double, twin, triple and quadruple) are equipped with private bathrooms, satellite TV and a telephone. Daily housekeeping is included. The continental breakfast is straightforward and the Wi-Fi, which is available at reception, is included in the price of the room. Wakeup service and hair dryers can be requested at reception. Children under 3 may stay for free with a paying adult. ... more   less 

Additional Information about Pensao Residencial Portuense

Address: Rua das Portas de Santo Antao 149 - 157 | Baixa, Lisbon 1150-267, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $67 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pensao Residencial Portuense 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Pensao Residencial Portuense Hotel Lisbon
Pensao Portuense Lisbon
Pensao Portuense Hotel Lisbon
Hotel Style:
#15 Best Value Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pensao Residencial Portuense staff and other travellers.
6 questions
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Questions? Get answers from Pensao Residencial Portuense staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with window and balcony”
 of 5 bubbles annag986, 16 Nov 2016 | Read review
“ would stay again ”
 of 5 bubbles colinj478, 3 Aug 2016 | Read review
“Don't pay for the breakfast, it is rubbish.”
 of 5 bubbles SunKing34, 21 Feb 2016 | Read review
“ask rooms on the top floor”
  • From the 5-th floor you can see some green
  • Room for three beds
  • In the bathroom
 of 5 bubbles AlAks, 9 Sep 2014 | Read review
“check the air conditioner first if you traveling in summer time or you will get very-very disappointing hotels”
 of 5 bubbles Sliverius, 17 Aug 2014 | Read review
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