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Vila Gale Opera

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Travessa do Conde da Ponte, Lisbon 1300-141 Portugal
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Traveller (383)
Room & Suite (149)
Dining (83)

About

Location
Cleanliness
Service
Value
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Car hire
Business Centre with Internet Access
Car park
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Newspaper
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, French, Spanish, Portuguese
1,042Reviews7Q+A60Room tips
Traveller rating
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Popular mentions
Stayed in the hotel for a conference. The hotel does have a gym,pool,meeting rooms, and off course it is literally next to the conference hotel. However for what you pay the rooms are ok. They do not provide an ironing device. You have to use a laundry service which takes at least 24h Also the room did not have coffee or tea making machine. Plus the room looked a bit as if needed more maintenance. The shower had some mold in it. Conclusion: if you do not mind spending some money and want a good hotel close to the conference center. You are ok. If you do not mind taking a taxi/Uber (which is cheap) everyday you can be in downtown and save some money.
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Response from VilaGaleHotels, Assistant manager at Vila Galé Ópera
Responded 3 weeks ago
Dear Guest, We want to take this opportunity to thank you for choosing to stay with us on this occasion and sharing your experience with us. We are happy to see that despite some minor details that we were able to satisfy your needs on this visit. Our guests opinion is very valuable to us and surely will be used to help us improve our service. Our kettles are indeed provided on request to our guests and we will review the display of this information in the room. We hope that you will be able to visit us again and if we can be of any further assistance, please feel free to advise. Sincerely yours, Ricardo Albino Assistant Manager
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I had a hard time to sleep. Hotel is under the bridge...very loud. The matress was quite hard. The room was super dark and there were simply not enough lamps. The breakfast was partly aweful. The cereals tasted like they were sitting there for 2 years. The price was suprisingly high and I would have expected something quite different. Maybe for business travel, but would never consider for private trips.
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Response from VilaGaleHotels, Assistant manager at Vila Galé Ópera
Responded 3 weeks ago
Dear Guest, We want to thank you for choosing to stay with us on this occasion and for sharing your experience with us. Our guests feedback is very valuable to us and we regret to see that we weren't able to offer you an experience that meet your expectations on this occasion. We will surely use your constructive notes to further improve our facilities and services as the experience you had didnt reflected the level of service we are proud to offer. We hope that we will be able to welcome you on your next visit and surely regaing your trust in our services. Please feel free to advise if we can assist you with any further details, Sincerely yours, Ricardo Albino
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+1
I enjoyed everything in this hotel my room was clean and comfortable with a good view (the bridge ) I enjoyed quite sleep and calm nights after noise in the center the breakfast was delicious and very nice opera show experience was amazing
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Response from VilaGaleHotels, Assistente de direcção at Vila Galé Ópera
Responded 4 weeks ago
Dear Guest We want to thank you for choosing to stay at Vila Galé Ópera on this occasion and for taking your time to share your review. We sincerely appreciate your feedback which very valuable to us.It is a pleasure to know that you enjoyed so many different aspects of your stay such as our locationa and our breakfast. Our Opera show on fridays and saturdays its indeed something worth watching. We hope to be able to welcome you back to our property soon and we will be at your disposal for any queries you may have. Sincerely yours, Ricardo Albino Assistant manager
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Starting from the name of the hotel to the location and the wonderful view of lisbon bridge, I can say that it is a very prestigious 4 stars hotel with great location, with large clean and comfortable rooms, breakfast is very good and frech. Staff are always around and parking is enough for everyone.
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Response from VilaGaleHotels, Assistant manager at Vila Galé Ópera
Responded Nov. 8, 2019
Dear Mr. Khaled, We want to thank you for choosing to stay at Vila Galé Ópera on this occasion and for taking your time to share your review. We sincerely appreciate your feedback which very valuable to us.It is a pleasure to know that you enjoyed so many different aspects of your stay. We are delighted to know you enjoyed our customer service which is one of our main focus towards all of our guests. We hope to be able to welcome you back to our property soon and we will be at your disposal for any queries you may have. Sincerely yours, Ricardo Albino Assistant manager
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We arrived at the hotel in the evening. At the reception they give me the key card for my room, as soon as I got to the room and opened the door I discovered the room was already occupied by another guest. There were his luggage, dresses and personal items around. I was very shocked, if I should steal his belongings! And I started to be very worried about this hotel reliability. If this happens to me and someone got in my room and steals my items?! Then I got to the reception, they apologize and they give me the key for another room. This room has the window in front of 4 enormous pumps/fan/motors for the hotel warm/cold air and the noise is terrible even with the window closed. I asked to change the room and they told me they can't because it is the last one... of course the last one is the terrible one they know no one want? I have to stay 4 nights and they can't even change this room for no one of the nights. I strongly advise not to book in this hotel.
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Previous
Is there a pool outside?
To be honest! I am not sure but, I fint think so as, no space for a pool.
0 votes
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I had my own car when visiting but a taxi is only 18 euros max from airport
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Qual a diária do estacionamento no período de 28/12/19 a 03/01/20 ?
Não sei dizer o valor da diária, mas tenho a ideia que é cara (salvo erro, cerca de €15,00); Porém, em 4 dias que passei no hotel não tive dificuldade de estacionamento no exterior, junto ao hotel, sendo o lugar seguro.
0 votes
Qual a voltagem?
Voltagem 220vts
1 vote
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12
"I stayed in 122. Quiet, towards the yard, away from the bridge."
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"Rooms are nice, clean and beds a comfortable"
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"Average room are good, but try to choose those ones oriented to the City or the Exhibition Center."
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"Shaped like a 'U', the rooms (x16 upwards) were furthest away from the bridge."
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"Just avoid unless a business trip."
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PRICE RANGE
€88 - €176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vila gale opera lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
259
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Frequently Asked Questions about Vila Galé Ópera
Which popular attractions are close to Vila Galé Ópera?
Nearby attractions include Livraria Ler Devagar (0.4 km), Carris Museum (0.1 km), and Experience Pilar 7 - Ponte 25 de Abril (0.4 km).
What are some of the property amenities at Vila Galé Ópera?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Vila Galé Ópera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vila Galé Ópera?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Vila Galé Ópera?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Vila Galé Ópera?
Conveniently located restaurants include Landeau chocolate, 1300 Taberna, and Doca Peixe.
Are there opportunities to exercise at Vila Galé Ópera?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Vila Galé Ópera?
Yes, dry cleaning and laundry service are offered to guests.
Does Vila Galé Ópera offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vila Galé Ópera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Vila Galé Ópera?
Many travellers enjoy visiting Mosteiro dos Jeronimos (2.3 km), Castelo de S. Jorge (4.3 km), and Panteao Nacional (5.1 km).