Vila Gale Opera

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Travessa do Conde da Ponte, Lisbon 1300-141 Portugal
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Room & Suite (187)
Dining (87)

About

#178 of 300 hotels in Lisbon
Location
Cleanliness
Service
Value
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Car hire
Business Centre with Internet Access
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Newspaper
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, French, Spanish, Portuguese
1,052Reviews7Q+A61Room tips
Traveller rating
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Popular mentions
Danny W wrote a review Mar. 2020
Shawnee, Kansas433 contributions125 helpful votes
I was booked at this hotel for a conference. The location is convenient but there's more wrong with this hotel than the convenience can overcome. First, on the first night, the room was so hot and the unit only generated heat. I was moved to another room - same problem. Eventually, I got to a 3rd room and that issue was solved. HOWEVER, the lighting in all the rooms was so inadequate as to make it impossible to read. In all 3 rooms, not all of the lights worked. Furthermore, the noise from the trains going overhead and on the adjoining street was incessant. If you want to get work done requiring a computer - prepare for inconsistent internet connectivity as well as inadequate and inconveniently placed electrical outlets. The television was as small as a traveling laptop and likewise only worked intermittently. Oh, it took more than 30 min to check in and more than 15 min to check out. The front desk staff, while friendly, were slow and apparently clueless. They spent a lot of money on the lobby ambiance, but failed to provide the amenities expected in a comfortable hotel. No way would I recommend this place.
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Date of stay: March 2020
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Get a room facing east (where I was) - even the staff said the noise was worse on the west side
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2 Helpful votes
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Response from VilaGaleHotels, Assistant manager at Vila Gale Opera
Responded Mar. 28, 2020
Dear Guest, We want to thank you for choosing to stay at our Hotel and for sharing your review with us. We are sad to acknowledge that you had a less positive stay during you time with us onthis occasion. Our guests commenst are very valuable to us and we aim to bbuikd our services and facilities based on our guests opinions. Please feel free to advise if we can be of any further assistance as we will look forward to welcome you back to our hotel. Sincerely yours, Ricardo Albino Assistant manager
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JJSJD wrote a review Nov. 2019
Amsterdam, The Netherlands40 contributions19 helpful votes
Stayed in the hotel for a conference. The hotel does have a gym,pool,meeting rooms, and off course it is literally next to the conference hotel. However for what you pay the rooms are ok. They do not provide an ironing device. You have to use a laundry service which takes at least 24h Also the room did not have coffee or tea making machine. Plus the room looked a bit as if needed more maintenance. The shower had some mold in it. Conclusion: if you do not mind spending some money and want a good hotel close to the conference center. You are ok. If you do not mind taking a taxi/Uber (which is cheap) everyday you can be in downtown and save some money.
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Date of stay: November 2019Trip type: Travelled on business
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Response from VilaGaleHotels, Assistant manager at Vila Gale Opera
Responded Nov. 23, 2019
Dear Guest, We want to take this opportunity to thank you for choosing to stay with us on this occasion and sharing your experience with us. We are happy to see that despite some minor details that we were able to satisfy your needs on this visit. Our guests opinion is very valuable to us and surely will be used to help us improve our service. Our kettles are indeed provided on request to our guests and we will review the display of this information in the room. We hope that you will be able to visit us again and if we can be of any further assistance, please feel free to advise. Sincerely yours, Ricardo Albino Assistant Manager
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apricot24 wrote a review Nov. 2019
Basel, Switzerland38 contributions16 helpful votes
I had a hard time to sleep. Hotel is under the bridge...very loud. The matress was quite hard. The room was super dark and there were simply not enough lamps. The breakfast was partly aweful. The cereals tasted like they were sitting there for 2 years. The price was suprisingly high and I would have expected something quite different. Maybe for business travel, but would never consider for private trips.
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Date of stay: November 2019Trip type: Travelled on business
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Response from VilaGaleHotels, Assistant manager at Vila Gale Opera
Responded Nov. 19, 2019
Dear Guest, We want to thank you for choosing to stay with us on this occasion and for sharing your experience with us. Our guests feedback is very valuable to us and we regret to see that we weren't able to offer you an experience that meet your expectations on this occasion. We will surely use your constructive notes to further improve our facilities and services as the experience you had didnt reflected the level of service we are proud to offer. We hope that we will be able to welcome you on your next visit and surely regaing your trust in our services. Please feel free to advise if we can assist you with any further details, Sincerely yours, Ricardo Albino
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Iman wrote a review Nov. 2019
Cairo, Egypt182 contributions103 helpful votes
+1
I enjoyed everything in this hotel my room was clean and comfortable with a good view (the bridge ) I enjoyed quite sleep and calm nights after noise in the center the breakfast was delicious and very nice opera show experience was amazing
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Date of stay: December 2018Trip type: Travelled on business
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Response from VilaGaleHotels, Assistente de direcção at Vila Gale Opera
Responded Nov. 16, 2019
Dear Guest We want to thank you for choosing to stay at Vila Galé Ópera on this occasion and for taking your time to share your review. We sincerely appreciate your feedback which very valuable to us.It is a pleasure to know that you enjoyed so many different aspects of your stay such as our locationa and our breakfast. Our Opera show on fridays and saturdays its indeed something worth watching. We hope to be able to welcome you back to our property soon and we will be at your disposal for any queries you may have. Sincerely yours, Ricardo Albino Assistant manager
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Khaled Ibrahim wrote a review Nov. 2019
Portugal55 contributions106 helpful votes
Starting from the name of the hotel to the location and the wonderful view of lisbon bridge, I can say that it is a very prestigious 4 stars hotel with great location, with large clean and comfortable rooms, breakfast is very good and frech. Staff are always around and parking is enough for everyone.
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Date of stay: February 2019Trip type: Travelled on business
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Response from VilaGaleHotels, Assistant manager at Vila Gale Opera
Responded Nov. 9, 2019
Dear Mr. Khaled, We want to thank you for choosing to stay at Vila Galé Ópera on this occasion and for taking your time to share your review. We sincerely appreciate your feedback which very valuable to us.It is a pleasure to know that you enjoyed so many different aspects of your stay. We are delighted to know you enjoyed our customer service which is one of our main focus towards all of our guests. We hope to be able to welcome you back to our property soon and we will be at your disposal for any queries you may have. Sincerely yours, Ricardo Albino Assistant manager
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ddanielacarter asked a question Jul. 2017
algarve -93 contributions3 helpful votes
Is there a pool outside?
Answer from ATPL35
Jul. 2017 |
To be honest! I am not sure but, I fint think so as, no space for a pool.
0 votes
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Answer from Roger T
May 2017 |
I had my own car when visiting but a taxi is only 18 euros max from airport
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JONAS ROCHA asked a question Dec. 2019
Fortaleza, CE4 contributions
Qual a diária do estacionamento no período de 28/12/19 a 03/01/20 ?
Answer from Vitor A
Dec. 2019 |
Não sei dizer o valor da diária, mas tenho a ideia que é cara (salvo erro, cerca de €15,00); Porém, em 4 dias que passei no hotel não tive dificuldade de estacionamento no exterior, junto ao hotel, sendo o lugar seguro.
0 votes
Ingrid B asked a question Jan. 2017
Qual a voltagem?
Answer from ciceros586
Jan. 2017 |
Voltagem 220vts
1 vote
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12
Danny W wrote a tip Mar. 2020
Shawnee, Kansas433 contributions125 helpful votes
"Get a room facing east (where I was) - even the staff said the noise was worse on the west side"
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Almira T wrote a tip Aug. 2019
Gothenburg, Sweden53 contributions3 helpful votes
"I stayed in 122. Quiet, towards the yard, away from the bridge."
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sonterrascott wrote a tip Aug. 2019
1 contribution
"Rooms are nice, clean and beds a comfortable"
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Felipe R wrote a tip Dec. 2017
Dubai, United Arab Emirates9 contributions2 helpful votes
"Average room are good, but try to choose those ones oriented to the City or the Exhibition Center."
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Mike wrote a tip Nov. 2017
Fareham, United Kingdom204 contributions111 helpful votes
"Shaped like a 'U', the rooms (x16 upwards) were furthest away from the bridge."
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PRICE RANGE
€63 - €169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vila gale opera lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
259
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Frequently Asked Questions about Vila Gale Opera
Which popular attractions are close to Vila Gale Opera?
Nearby attractions include Carris Museum (0.1 km), Livraria Ler Devagar (0.4 km), and Experience Pilar 7 - Ponte 25 de Abril (0.4 km).
What are some of the property amenities at Vila Gale Opera?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Vila Gale Opera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vila Gale Opera?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Vila Gale Opera?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Vila Gale Opera?
Conveniently located restaurants include Landeau chocolate, 1300 Taberna, and Doca Peixe.
Are there opportunities to exercise at Vila Gale Opera?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Vila Gale Opera?
Yes, dry cleaning and laundry service are offered to guests.
Does Vila Gale Opera offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vila Gale Opera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Vila Gale Opera?
Many travellers enjoy visiting Mosteiro dos Jeronimos (2.3 km), Castelo de S. Jorge (4.3 km), and Panteao Nacional (5.1 km).