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Vila Gale Opera

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730 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Lagos, Portugal
Reviewed yesterday NEW

Good confortable room. Helpfull staff and nice public rooms. Location not great and a bit noisy although insulation in the hotel helped. Good value for short break and taxi to city centre were not expensive.

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Helpful?
Thank Roger T
garches
Reviewed 2 weeks ago via mobile

This Hotel has a very good price positioning... and no one can expect a five star service ! The staff is friendly and as helpful as possible , the quality of the food at the restaurant is more than acceptable. But the biggest drawback is the proximity of the trains and the bridge which make the hotel very very noisy...

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Helpful?
Thank lulu64Garches
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear lulu64Garches, We would like to thank you the time spent on writting your review, and also thank for the preference for Vila Galé Ópera. It's very important to all of us, so we always can improve our service, we are very happy, that you evaluate a good value for money, the staff, and the quality of our food. Hope...

Altea, Spain
Reviewed 2 weeks ago via mobile

I have recently stayed at this hotel for a business meeting the hotel offers excellent amenities, the rooms are comforter ball and the beds are extremely comfortable for sleeping at night the noise is not an issue you don't notice this. The breakfast offers a wide range of choices from hot and cold selections. The service in the hotel is...

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Helpful?
Thank GarethSW
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear GarethSW We would like to thank you the preference for Vila Galé Ópera. It is a hugh pleasure to read your comments, and we are very happy to see that your experience was fantastic. We will transmit to the team as well. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Devon, UK
Reviewed 3 weeks ago

In some ways eccentric. Having seen the reviews and being a little worried about the noise, yet needing to stay here for a business meeting, I contacted the hotel to ask for a quiet room. I was told to book a superior one, which cost about 20% more. Now imagine being able to book this without being asked for a...

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Helpful?
Thank Wandering_Taff
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Wandering_Taff, First of all, we tahnk you for the preference for Vila Galé Ópera, seconf, we regret what did happen, as stated. It's very important to us to have more information. If you could be kind, to contact me via email, nleandro@vilagale.com Thank you once again, Best regards, Nuno Leandro General Manager

Newcastle, United Kingdom
Reviewed 4 weeks ago via mobile

After reading previous reviews slight concern about noise from bridge but as we normally live by a railway line not a great concern. Location was what we wanted close to Belem , though we should have walked another route there took long trip through town and not via river! Reception very efficient , room excellent with view of the river,...

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Helpful?
Thank Janice W
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Janice W First of all, we would like to thank you the preference for staying at Vila Galé Ópera. Second, we are vey glad, that you enjoyed everything during the stay, those are our main goal, maximize our guest's satisfaction. We hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Reviewed 28 October 2016

Average hotel. Has all you need and is clean. due to its location (under the April 25 bridge, the rooms are noisy. Especially noise from trains crossing the bridge enter the room. It's also under the approach of runway 03.

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Helpful?
Thank Kris V
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Kris V, We would like to thank ou the preference for Vila Galé Ópera, and the time spent writting your comments, those are really very important to us. Hope to receive you again in the near future. Best regards, Nuno Leandro General Manager

Cambridge, United Kingdom
Reviewed 25 October 2016

The rooms overlooking the bridge are impossible to sleep in if you are a light sleeper like Noise from trains and cars on bridge and cars and trains under the bridge. In flight path of airport. Non stop noise until gone midnight. The buffet when it opened at 7.30pm was tepid and congealed. The nearest restaurants were 20 minutes walk...

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Helpful?
Thank 15travels15
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear 15travels15, first of all we would like to thank you for choosing Vila Galé Ópera. We regret, that you didn't like the room, we also regret that you didnt like the Buffet for dinner. We are going to see what did happen, because it is not normal. Regardind the distance to the nearest restaurant area, it's only 5 minutes...

Brussels
Reviewed 23 October 2016

This hotel falls very short of 4 star standards, and does not cater for the business traveler. Notwithstanding the extreme noise from trains and trams passing on the road directly in front of the hotel or the rail and road bridge above from 5 am to midnight, it caters mostly to tourists. My room was damp and smelled musty, there...

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Helpful?
Thank storytellerBrussels
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear storytellerBrussels, First of all, we thank you for the preference for staying at Vila Galé Ópera. We regret that your experience, wasn't has you desired, and that you didn't like the room, we are going to check it immediatly. Concerning the iron and ironing board, for safety measures we don't have. We are going to analize the comments, because...

Eisenach, Germany
Reviewed 21 October 2016 via mobile

Just spent 4 nights in this hotel . Happy as can be. Nice clean rooms with excellent staff all around. Buffet is so so, but you can eat good a la carte. OK! It is under the bridge and when you go outside it is quite noisy when the train passes, but the windows are soundproof and inside you don't...

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Helpful?
Thank AllGood2013
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear AllGood2013, First of all, we would like to thank you the preference for Vila Galé Ópera. Second, we are really very happy, that your 4 nights at the Hotel, were good for you. Indeed, it's very important to all of us, to have our's Guest's feedback, so we can evaluate how we are and how we can deliver better...

Reviewed 20 October 2016 via mobile

This is not a 4 star hotel, however it has a good location in Lisbon. The lock for the safety box in the room is an additional cost. The breakfast buffet in the morning is very well setup. The rooms lack good lighting and make it difficult at night to read. Good hotel for a 1 to 2 night stay....

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Helpful?
Thank Yeline P
VilaGaleHotels, General Manager at Vila Gale Opera, responded to this review

Dear Yeline P, First of all we thank you for the preference to stay at Vila Galé Ópera. We are happy that you enjoyed our services, since Breakfast till the location. We also will evaluate your remarks. Just one note, the Bridge its not Vasco da Gama, but 25 April. Hope to receive you again in the near future. Nuno...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more   less 

Additional Information about Vila Gale Opera

Address: Travessa do Conde da Ponte, Lisbon 1300-141, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $106 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Opera 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Vila Gale Opera Lisbon
Hotel Style:
#21 Spa Hotel in Lisbon
#76 Family Hotel in Lisbon
#93 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Opera staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the bridge side of hotel.”
 of 5 bubbles 15travels15, 25 Oct 2016 | Read review
“As far away from the bridge as possible”
 of 5 bubbles storytellerBrussels, 23 Oct 2016 | Read review
“Choose the most quiet rooms.”
 of 5 bubbles Doctor_UCSC, 17 Oct 2016 | Read review
“I don't think there is a quiet room. Try to get a single bed but they may not have one.”
 of 5 bubbles ranishi, 27 Jun 2016 | Read review
“Rooms on the sea side are very quiet.”
 of 5 bubbles paulos268, 7 Jun 2016 | Read review
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