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Altis Suites Apartamentos Turisticos

Rua Castilho 13, Lisbon 1250-066 Portugal
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About

#91 of 340 hotels in Lisbon
Location
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Value
Located in the the city centre, the Altis Suites Apartamentos Turísticos is a family hotel located just next door to the Hotel Altis Grand. It is the best bet for business, leisure or long stay travelers, offering all the comforts at home with privacy and functionality. Altis Suites feature 30 luxury suites and 3 penthouses, each with their own living room, bedroom, kitchenette, bathroom and parking. The rooms have a comfortable decoration, modern equipment, 24 hour reception desk, laundry, cleaning of the rooms, room service, broad band internet access, among other services.
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Property amenities
Paid private parking on-site
Wifi
Restaurant
Hiking
Business Centre with Internet Access
Conference facilities
Spa
Baggage storage
Parking
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Hammam
Massage
Salon
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
VIP room facilities
Minibar
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish, Portuguese

Location

Rua Castilho 13, Lisbon 1250-066 Portugal
Name/address in local language
Altis Suites Apartamentos Turísticos
370Reviews16Q+A37Room tips
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Nick M wrote a review Oct 2023
Norwich, United Kingdom24 contributions11 helpful votes
The Altis Suites apartments are a great option for a family city break in Lisbon. We travelled with 2 teenage boys for a long weekend in Oct, and this apartment provided everything we needed. The welcome from the staff was wonderful and they couldn't do enough to help us. The apartments benefit from the use of the facilities at the Altis Grand Hotel next door, which is very handy (particularly if you have time to kill before a flight home for instance). One of the reasons we booked Altis through Love Holidays was the use of the spa facilities in the hotel - this caused some consternation at the hotel as apartment users are technically required to pay an additional charge. But this was not what was advertised on the Love Holidays site, so given we booked in good faith that we could use the spa and pool FOC the Altis staff allowed us to do so - thank you for your understanding. Altis Suites are in a good location - an upmarket neighbourhood, 20min walk into the city centre, 5min walk to the nearest Metro station (we found the metro/tram/bus system very easy to use and good value). The apartments are very spacious with a big bedroom, living room (with sofa bed) and bathroom. Beds are comfy. Rooms spotlessly clean, and cleaned daily. As has been mentioned in other reviews, the apartments are quite dated, with some items on their last legs - the reason I can't award 4 stars. Our fridge didn't work - this was promptly replaced by the staff, but with a bigger model that didn't fit into the recess. The shower head over the bath was old and twisted round so that it wouldn't direct straight. There was also a persistent drain smell in the bathroom. None of these were major issues and didn't impinge on our enjoyment, but prevent an "excellent" rating. Overall, a great stay in Lisbon and I would recommend Altis Suites apartments for a family break.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Oct 31, 2023
Dear guest, Thank you for considering Altis Suites Apartamentos Turísticos for your stay in Lisbon. We value your choice of accommodation and are committed to providing you with a comfortable and memorable stay. We're glad to hear that our team were able to provide everything you needed. Our apartments offer ample space of around 70 square meters, with amenities that include a kitchenette, separate bedroom and a living/dining room with a generously sized sofa bed. We believe that this configuration offers an advantageous alternative to traditional hotel rooms, especially for families, providing more space and privacy. We understand that some areas of the apartments may seem a little dated, but we are constantly working to improve our facilities and ensure that they meet the standards of comfort and functionality that our guests deserve. These situations have already been reported to our Maintenance team for examination. The location of the Altis Suites is truly a highlight, allowing easy access to Lisbon's many attractions and amenities. We are very happy to hear that you were able to enjoy the facilities of the Altis Grand Hotel and that you liked it. We sincerely thank you for choosing Altis Suites Apartamentos Turísticos as your accommodation option in Lisbon. We hope to have the opportunity to welcome you back soon and provide you with a pleasant and relaxing stay. Best regards. Miguel Cotrim / Altis Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EPS2000 wrote a review Oct 2023
Edinburgh23 contributions20 helpful votes
Good location, room had all we needed, staff very helpful and friendly, all very straightforward. Staff happy to look after bags when we arrived on early flight well before check-in, and ordered us an airport taxi that arrived in 5 minuets on the morning we left. Best hotel bed I have ever slept in. Nespresso pod coffee in room and sometimes complimentary water, but we just bought most of what we needed from nearby stores in Rato and new ones opening closer soon. Handy for Metro and buses at Rato. Local wine bar Cla de Vinho nearby great, and plenty local eateries of all types.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Rooms have handwash and showergel, plenty towels, but no slippers. No charge for using room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Oct 19, 2023
Dear guest, Thank you very much for your kind words and for sharing your positive experience in our suite. We are delighted to hear that you enjoyed your stay and that our staff and location exceeded your expectations. Our location is indeed one of our strong points, and we are delighted that it worked well for you during your stay in Lisbon We are truly committed to providing exceptional experiences to our guests, and it is wonderful to know that we were able to contribute to making your stay unbeatable. Your comments encourage us to continue our efforts to maintain our high standards. We look forward to welcoming you back and providing you with another exceptional experience. Best regards, Miguel Cotrim/ Altis Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jimfaekp wrote a review Sep 2023
Glasgow, United Kingdom54 contributions36 helpful votes
We were supposed to visit Lisbon for the first time during 2020. Covid put paid to that. Once we decided to re plan, I did look at our original choice of hotel but did a little more research and saw the Altis Suites. So glad that I did. We had a bedroom, kitchen, living room combination that was spotlessly clean, very well equipped and spacious. The reception staff were very friendly and helpful, taking plenty of time to book us in and give us loads of valuable local information. The location, for us, was also perfect. Metro stations within an easy stroll to take us to or nearer the busier parts of Lisbon and the Marques De Pombal, where many of the day bus tours start from, also an easy stroll away. Although the streets around the Altis were reasonably quiet (a great thing as far as we were concerned) there were plenty of restaurants and cafes within easy reach. We also made good use of the Altis Grand Hotel next door with it's excellent bars and restaurants. Our original choice of hotel in 2020 was in the Baixa district which we did, of course, visit. It was very busy and great to visit but the Altis location was far, far better for us in terms of getting around and for an overall more pleasant and relaxing experience.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Try the Rendez Vous Bistro in the Altis Hotel next door. Excellent service and food was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Sep 9, 2023
Dear guest, Thank you for considering Altis Suites Apartamentos Turísticos for your stay in Lisbon. We value your choice of accommodation and we are committed to providing you with a comfortable and memorable stay. Our apartments offer ample space of around 70 square meters, with amenities that include a kitchenette, separate bedroom and a living/dining room with a generously sized sofa bed. We believe that this configuration offers an advantageous alternative to traditional hotel rooms, especially for families, providing more space and privacy. Our staff are dedicated to providing a hospitable and welcoming service. The reception team is available to help during opening hours and is committed to making your stay as pleasant as possible. We are glad that everything has gone well for you. The location of the Altis Suites is truly a highlight, allowing easy access to Lisbon's many attractions. We sincerely thank you for choosing Altis Suites Apartamentos Turísticos as your accommodation option in Lisbon. We hope to have the opportunity to welcome you back soon and provide you with a pleasant and relaxing stay. Best regards, Miguel Cotrim / Altis Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ReadB4UGo wrote a review Aug 2023
RSA102 contributions98 helpful votes
The Altis Grand is a decent 5 star hotel whose staff have somewhat of a snobbish attitude toward its poorer cousin, the Altis Suites Apartmentos Turisticos just next door. These apartments are very good value if you get a promotional rate and still good value even if you don't. They are about 70 square meters [some bigger or smaller] and have a small kitchen, separate bedroom and lounge/dining room with a fair sized sofa bed. This is a MUCH better arrangement than a tiny Lisbon hotel or a luxurious one that will charge you the Earth if your party is four people. There are penthouse suites as well, or the Altis Prime apartments which are more up-to-date, but also more expensive. Altis will want you to join their executive club upon booking, but if it's your first stay, this will amount to absolutely nothing. There is no 24 hour reception here, but the staff are very nice and accommodating. Miguel in particular is extremely hospitable and very helpful. The apartments are dated, but perfectly functional for what you pay and are spot-on in terms of location. Apartments are serviced each day, with necessary items replaced and dishes washed. I would much rather stay here than any Air BnB or Marriott Homes and Villas option, which are both poorly managed in Lisbon by FLH [Feels Like Home].
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Aug 30, 2023
Dear guest, Thank you for considering Altis Suites Apartamentos Turísticos for your stay in Lisbon. We value your choice of accommodation and are committed to providing you with a comfortable and memorable stay. Our apartments offer ample space of around 70 square meters, with amenities that include a kitchenette, separate bedroom and a living/dining room with a generously sized sofa bed. We believe that this configuration offers an advantageous alternative to traditional hotel rooms, especially for families, providing more space and privacy. We understand that each guest is unique and therefore offer a variety of accommodation options, including our penthouse suites and the modern Altis Prime Apartments. We recognize that our guests have different preferences and budgets, and we seek to provide options that meet various needs. As for our executive membership program, we would like to inform you that this is a way of providing additional benefits to our frequent guests. However, for guests staying with us for the first time, we ensure that their stay is just as pleasant and comfortable, regardless of participation in the program. Our staff are dedicated to providing a hospitable and welcoming service. Miguel, in particular, has been praised for his hospitality and assistance to our guests. The reception team is available to help during opening hours and is committed to making your stay as pleasant as possible. We understand that some areas of the apartments may seem a little dated, but we are constantly working to improve our facilities and ensure that they meet the standards of comfort and functionality that our guests deserve. The location of the Altis Suites is truly a highlight, allowing easy access to Lisbon's many attractions and amenities. We sincerely thank you for choosing Altis Suites Apartamentos Turísticos as your accommodation option in Lisbon. We hope to have the opportunity to welcome you back soon and provide you with a pleasant and relaxing stay. Best regards. João Cabral | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sheila L wrote a review Jul 2023
Harare8 contributions3 helpful votes
We loved our stay at the Altis Suites! We were lucky enough to get the top floor apartment (13b) which has great views out over the city. The apartment was clean, spacious and well-appoiinted. Our balcony was the perfect place to have breakfast or drinks in the evenings. The location is ideal, right between the elegant avenida and the viby streets of Principe Real. Fabulous views from the miraduoro. The staff at both the Suites and the next door Altis Grand Hotel were all extremely helpful and attentive. There are 2 metro stations nearby - Avenida and Rato - plus lots of bus stops in the viscinity. It is a lovely safe part of Lisbon and you can easily walk into the town centre and back. We would definitely stay there again. While we were there, we enjoyed cocktails at the 12th floor bar at the hotel with its panoramic views over the bay and the St George's castle. We also had a great meal at the Bistro restaurant in the hotel and were well looked after by Tiago.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Jul 11, 2023
Dear Guest, Thank you for your Excellent review on Tripadvisor.com, and for having chosen Altis Suites during your stay in Lisbon, Portugal! We are so pleased to know that you enjoyed your stay with us, particularly, your Deluxe Family Suite apartment, theh otel's location, our S. Jorge Bar located at the 12th floor of the Altis Grand Hotel (5 star rating hotel side by side of Altis Suites), and the service given by Tiago from the Rendez Vous Bistrô restaurant. We are waiting for your next visit at your "home far home"! Yours sincerely, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chelsea M wrote a review Jul 2023
8 contributions2 helpful votes
Great service, clean rooms, great location. We stayed at the apartments which were roomy, had a kitchenette and balcony. It is in close proximity to a grocery store to by water/snacks and it is accesible by the metro. We took the metro from the airport and also used it to get around the city easily. Great stay
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: If you get there before check in you can check your bags at the fromt desk and go explore the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Jul 3, 2023
Dear Mrs. Chelsea Meade, Thank you for your "Great" review on Tripadvisor, and also for having chosen Altis Suites during your stay in Lisbon, Portugal! We are pleased to know that you enjoyed your stay with us, particularly the hotel's location, your Suite Family Deluxe apartment, and the hotel's service provided by all the Hotel's Team. We are waiting for you next visit in your "Great place to stay" in Lisbon! Yours sincerely, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dawn S wrote a review Nov 2022
Bainbridge Island, Washington59 contributions45 helpful votes
We loved staying in this apartment. It was so roomy, had a very adequate kitchen and although the furnishings and building are a bit aged, it was clean and quiet for being in the city. Short walk to the metro and a great coffee/pastry shop basically across the street. Employees were fantastic. It was away from the hub bub but close enough to walk to the main boulevard and find any amount of busy one may want.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Nov 24, 2022
Dear Valued Guest, Thank you for your loving review on Tripadvisor, and also for having chosen Altis Suites during your stay in Lisbon, Portugal! We are pleased to know that you could enjoyed your stay with us, particularly your appartment, kitchenette, the hotel's location, and also our Hotel's Satff which works daily to fulfill our Guests needs, exceeding their expectations. We will be waiting for you arrival with open arms and smiling faces. Kindest rgards, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kde2016 wrote a review Nov 2022
Aurora, Colorado30 contributions5 helpful votes
The best staff was the front door staff. Andreas and Luis! so helpful, very friendly and always asking to help. The other gentlemen were all great too we just didn't get everyone's names. Positives: Quiet rooms, the Front desk staff great, Fast and friendly room service, great location, close restaurants, close grocery store, easy to get taxis. The suites were VERY quiet. Not so positive: USB ports somewhere in the room, even if just one plug was changed or a lamp had a USB. The hot tub is from the 1980s, VERY small, and is not hot. The rooms are a bit dated but clean. We only ate at Chiado Terrasse, it was good and the service was great. thank you!
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Date of stay: November 2022
Value
Location
Service
Room Tip: hot tub is small and not hot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Nov 10, 2022
Dear Guest, Thank you for your good review on Tripadvisor's, and also for having chosen Altis Suites Touristics Apartments during your stay in Lisbon! Concerning your assigned's review points, which we thank you, we are pleased to inform you that we already transmitted to our Head of Maintenance, and our Rooms Division Manager to verify and analyze it. We are so glad to know that you enjoyed your stay, particularly our Front Door Staff which works daily to fulfill your needs, exceeding your expectations. Also, we are pleased to inform you that we already passed your review to the Hotel's Team, and André and Luís are so pleased and humble to know that they could be able to assist you properly. We are waiting for your next stay in you hotel with " Great front door staff!! | Kindest regards, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LizzyKav wrote a review Oct 2022
Drogheda, Ireland48 contributions49 helpful votes
Great stay! Stayed here with 2 friends for 3 nights at the start of October. Would recommend and would definitely go back. I mentioned it was my sisters birthday during our stay and we had a great surprise and got upgraded to the penthouse for our stay! Huge apartment with 2 huge bedrooms and lovely bathrooms. It was well located for everything and we used Uber a lot to get around very cheaply. Would stay again and tell friends to aswell!
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip: Use the sun terrace for some time to chill out. Uber is a really cheap way of getting around...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Nov 10, 2022
Dear Guest, Thank you for your "great" review on Tripadvisor's, and for having chosen Altis Suites during such special occasion as your sisters birthday! We are so glad to know that you enjoyed your stay with us, particularly your Penthouse's apartment, and service. We will be waiting your next stay at your "great stay" hotel in Lisbon! Yours sincerely, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosetta1950 wrote a review Apr 2022
25 contributions18 helpful votes
We stayed at Altis Suites while visiting Lisbon, the apartment was fabulous, spacious, quiet, clean and comfortable, the only criticism would be it’s a bit dated. The staff at both the hotel and the suites were just fantastic, so friendly, helpful, professional and nothing was too much trouble. A special thank you to Ms Cristina Aguiar, you are a credit to the company. Would definitely recommend and return.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Diretor-Geral at Altis Suites Apartamentos Turísticos
Responded Nov 10, 2022
Dear Guest, Thank you for your "Amazing" review on Tripadvisor's, and for having chosen Altis Suites Touristic Apartaments during your stay in Lisbon, Portugal! We are thrilled to know that you enjoyed completly your stay with us, particularly your apartment, and the Hotel's Staff which works daily to fulfill your needs, exceeding expectations. Also, we are pleased to inform you that we already transmitted your review to Ms. Cristina Aguiar, and the colleague is so pleased and humble to know that she was able to assist you properly. If you return to Lisbon, Portugal, we will be waiting for your visit in your "Amazing" hotel! Kindest regards, Artur Conceição | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$177 - C$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
altis hotel lisbon, lisbon golden tulip
FORMERLY KNOWN AS
Altis Suites
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Altis Suites Apartamentos Turisticos - UPDATED Prices, Reviews & Photos (Lisbon, Portugal) - Hotel - Tripadvisor

Frequently Asked Questions about Altis Suites Apartamentos Turísticos
Which popular attractions are close to Altis Suites Apartamentos Turísticos?
Nearby attractions include Medeiros e Almeida Museum (0.10 km), Avenida da Liberdade (0.4 km), and Praca Marques do Pombal (0.3 km).
What are some of the property amenities at Altis Suites Apartamentos Turísticos?
Some of the more popular amenities offered include an on-site restaurant, a spa, and breakfast buffet.
Which room amenities are available at Altis Suites Apartamentos Turísticos?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Altis Suites Apartamentos Turísticos?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Altis Suites Apartamentos Turísticos?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Altis Suites Apartamentos Turísticos?
Conveniently located restaurants include Avenida Restaurant & Bar, Kebab Hut, and Forno d'Oro.
Are any cleaning services offered at Altis Suites Apartamentos Turísticos?
Yes, dry cleaning and laundry service are offered to guests.
Does Altis Suites Apartamentos Turísticos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Altis Suites Apartamentos Turísticos?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Altis Suites Apartamentos Turísticos?
Many travellers enjoy visiting Castelo de S. Jorge (1.7 km), Mosteiro dos Jeronimos (5.5 km), and Mosteiro de São Vicente de Fora (2.0 km).