We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

9HOTEL MERCY

Show Prices
#65 of 247 Hotels in Lisbon
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
9HOTEL MERCY
9HOTEL MERCY
Panoramas (36)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

703 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for 9HOTEL MERCY
See the most recent reviews
Showing 344: English reviews
Peterborough
Reviewed 2 weeks ago

the hotel was very clean and had everything that we needed, the room was on the street so with me being a light sleeper was quite noisy, I would definitely ask for a room on the back if I go back. Nothing was too much trouble for the staff they were all very helpful with giving us ideas etc.

 Report
Helpful?
Thank Rummy01
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Oxford, United Kingdom
Reviewed 3 weeks ago

Great little hotel as long as you don't mind the small room. Ideal for a quick city break and a perfect location. The staff were really helpful at suggesting places to go and places to eat. Breakfast was fine and the bar was lovely. Shame the rooftop bar wasn't open yet.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Adminiearpi
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Wiltshire, United Kingdom
Reviewed 3 weeks ago

Room was clean. A little on the small side ... corridor from bed to en-suite. Staff were friendly and helpful in suggesting restaurants. Breakfast could be available earlier for early flights. Other than really good hotel and fairly centrally located.

Review collected in partnership with this hotel
 Report
Helpful?
Thank helen c
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Mendon, Massachusetts
Reviewed 3 weeks ago

Great location, helpful staff. There is a great bar attached to the hotel that serves amazing cocktails and tea. The staff was friendly and knowledgeable. The rooms were small but comfortable. Many good restaurants in the area.

Review collected in partnership with this hotel
 Report
Helpful?
Thank clwiegers
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Reviewed 3 weeks ago

Everything was super, the service, friendly staff but it has a big disadvantage and that is the music of the hotel bar. It's a hotel that has to decide what should want to be. A bar? Or a hotel? People go there to sleep. Don't go to the rooms of the first floor you will regret it. We haven't sleep...

 Report
Helpful?
Thank Joanna K
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

New York
Reviewed 3 weeks ago

the hotel is a renovated typical Portuguese house. The bar and the reception area are funky and the breakfast is excellent. The rooms are a bit dark, even in the shower you have a black curtain. The area is good and busy. I loved I would have more time to spend and discover Lisabon.

Review collected in partnership with this hotel
 Report
Helpful?
Thank tuijahawaii2015
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Reviewed 3 weeks ago

9Mercy has just the perfect location to enjoy Lisbon ! The hotel is nice, rooms are comfortable with an appropriate design touch. Service is friendly and efficient as long as you keep things simple, change of rooms, rooms service and in room dining can be tricky....

 Report
Helpful?
Thank Laurent D
RicardoVer77, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

London
Reviewed 4 weeks ago

Location is good. Staff are friendly but decor is dated. Breakfast isn't great, I think it's about the level of a travelodge. Bar at night is good, great drinks and friendly staff. Bedding is horrible and clearly washed in harsh chemicals.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Fussyadam
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

New York City, New York
Reviewed 4 weeks ago

Lovely boutique hotel with fantastic views, amenities and room. The suite was very impressive. We had problem with wifi but staff at front desk was very friendly and helpful- quickly resolved issues. Great location to old town. Highly recommend.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Madeleinechl
RicardoVer77, Diretor-Geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Paris, France
Reviewed 19 March 2017

My second stay in Mercy. Last time was during the low season so at low rate. This time I paid around 170€/night. this is the price to pay to be very close to city center, but still too expensive. Location is very nice, not far from city center by foot. people at reception are very nice, very kind and hepfull....

 Report
Helpful?
Thank Sean M
RicardoVer77, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

405 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (197)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (31)
Viewed
Bathroom (24)
Viewed
Room/Suite (39)
Viewed
Dining (5)
Viewed
Other (91)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (174)
Viewed
Amenities (6)
Viewed
Chiado Room (18)
Viewed
Cosy Room (20)
Viewed
Deluxe Room (25)
Viewed
Prestige Double Room (20)
Viewed
Prestige Twin Room (23)
Viewed
Suite (35)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lisbon hotels
Chiado & Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel
#23 of 247 in Lisbon
929 reviews
Baixa, Rossio & Restauradores
Vincci Baixa
Vincci Baixa
#56 of 247 in Lisbon
1,490 reviews
Baixa, Rossio & Restauradores
Hotel Santa Justa
Hotel Santa Justa
#17 of 247 in Lisbon
1,439 reviews
Show Prices
Show Prices
Show Prices
Bairro Alto, Bica & Cais do Sodre
LX Boutique Hotel
LX Boutique Hotel
#42 of 247 in Lisbon
1,391 reviews
Baixa, Rossio & Restauradores
Hotel do Chiado
Hotel do Chiado
#41 of 247 in Lisbon
464 reviews
Chiado & Carmo
Lisboa Pessoa Hotel
Lisboa Pessoa Hotel
#90 of 247 in Lisbon
57 reviews
Show Prices
Show Prices
Show Prices

Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: $236 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Priceline, Agoda, Travelocity, Despegar.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your 9HOTEL MERCY reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#55 Luxury Hotel in Lisbon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from 9HOTEL MERCY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room ask for the back”
Rummy01, 4 Apr 2017 | Read review
“first floor is extremely noisy (and even the 3rd floor if you are a light sleeper)”
joannak433, 31 Mar 2017 | Read review
“avoid street side rooms, noisy.”
602laurentd, 29 Mar 2017 | Read review
“5th floor minimum on the back to have a nice view on the castle. Otherwise main side but noisy at night !”
irouk, 19 Mar 2017 | Read review
“The suite with terrace is outstanding”
  • Sunset over the 25 de Abril Ponte
surlesplages, 25 Jan 2017 | Read review
5 of 5