Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Ave. D. Félix Niza Ribeiro Porto Salvo - Oeiras, Lisbon 2740-314 Portugal
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Avg. C$160 /night, 10/8 - 10/9
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#185 of 351 hotels in LisbonLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Portuguese
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Location
Ave. D. Félix Niza Ribeiro Porto Salvo - Oeiras, Lisbon 2740-314 Portugal
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
Lisboa Airport
15.9 km•
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24 Restaurants
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Detailed Reviews
Hotel's Favourite
Staff attention.The room is very clean & taking care of all the hygiene requirements,
We would like to thank all staff for their polite attitudes , special thanks to the gentleman who made our checking in.
We would like to thank all staff for their polite attitudes , special thanks to the gentleman who made our checking in.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 1 night at this hotel. Check in/out was efficiently handled. Front desk staff was polite and friendly. The room was a standard king with the standard bathroom. Hotel has ample parking. There’s a bar and breakfast area which was very crowded . Breakfast was continental with breads, cheese, juice, coffee and fruit.
The hotel is quite far from the waterfront and not really convenient to mass transit either. One definitely needs a car if you stay here. There was a Lidl next door but didn’t see any restaurants around. If you are in the area to sitesee definitely not a place for you due to the location.
The hotel is quite far from the waterfront and not really convenient to mass transit either. One definitely needs a car if you stay here. There was a Lidl next door but didn’t see any restaurants around. If you are in the area to sitesee definitely not a place for you due to the location.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just stayed here one night for a change of scenery. Hotel is close to an industrial park away from touristic sites and trains. Not convenient for the nearby beaches or Lisbon itself. Next door is a Lidl for supplies and up the road is a good steak house so there are things you need within walking distance. There is a large gym in the next building and there’s a sign at reception saying hotel guests can get a day pass.
Check in was quite perfunctory but room was a decent size and clean which is what you expect. As IHG Platinums we got some welcome points and a bottle of water in the room. We’ve stayed at numerous HIXs in Europe and Asia and the included breakfast here was the poorest. It’s our first HIX that does not serve fresh scrambled eggs or any hot dishes or indeed any fresh fruits. Just pastries, cereals, yoghurts, tinned peaches, one sliced cheese, and plastic hams. All edible quality but they should visit the HIXs in central Lisbon to see the difference.
I imagine this hotel is aimed at people with business at the nearby industrial zone who have their own cars and perhaps guests on tour buses who just need a clean bed and don’t have a choice where to stay for the night so it probably meets its aims but for us the check-in experience and breakfast loses it some stars.
Check in was quite perfunctory but room was a decent size and clean which is what you expect. As IHG Platinums we got some welcome points and a bottle of water in the room. We’ve stayed at numerous HIXs in Europe and Asia and the included breakfast here was the poorest. It’s our first HIX that does not serve fresh scrambled eggs or any hot dishes or indeed any fresh fruits. Just pastries, cereals, yoghurts, tinned peaches, one sliced cheese, and plastic hams. All edible quality but they should visit the HIXs in central Lisbon to see the difference.
I imagine this hotel is aimed at people with business at the nearby industrial zone who have their own cars and perhaps guests on tour buses who just need a clean bed and don’t have a choice where to stay for the night so it probably meets its aims but for us the check-in experience and breakfast loses it some stars.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Sofia Esteves, Owner at Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Responded 1 week ago
Dear "Tarichard Thank you for choosing us and sharing your experience with us and other customers. We take note of your opinion about the Breakfast service Our Express Breakfast is Continental, without hot products such as scrambled eggs or bacon, but has several options that we believe will pleases our guests, We hope to welcome you again in the next opportunity Our Best Regards Ana Sofia Esteves Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m a loyal and supportive customer of Holiday Inn Express hotels around the world. To date, over the last ten years or so, they have been consistently excellent value for the money. This particular property is, unfortunately, the exception.
We had two rooms. In one of them, it was apparent that the cleaning of the hard floor was done only with a broom or vacuum. When we dripped some water on the floor and used a towel to clean up after ourselves, the white towel was quite dark and dirty. That’s just plain gross.
In the second room, we had no option but to take cold showers even though you could tell by feeling the pipes that there was plenty of hot water. The internal fittings of the hot water knob were completely stripped and closed off and the decorative cover kept coming off. When we told the front desk about it they said they would send someone up to fix it. They obviously did because when we returned to the room in the evening the decorative cover was back on the knob but the fittings were still stripped and we had, yet another, cold shower.
On the plus side, the people working in the hotel were pleasant.
I will keep staying at Holiday Inn Express properties but not this one. They need to do better.
We had two rooms. In one of them, it was apparent that the cleaning of the hard floor was done only with a broom or vacuum. When we dripped some water on the floor and used a towel to clean up after ourselves, the white towel was quite dark and dirty. That’s just plain gross.
In the second room, we had no option but to take cold showers even though you could tell by feeling the pipes that there was plenty of hot water. The internal fittings of the hot water knob were completely stripped and closed off and the decorative cover kept coming off. When we told the front desk about it they said they would send someone up to fix it. They obviously did because when we returned to the room in the evening the decorative cover was back on the knob but the fittings were still stripped and we had, yet another, cold shower.
On the plus side, the people working in the hotel were pleasant.
I will keep staying at Holiday Inn Express properties but not this one. They need to do better.
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Responded Apr 12, 2023
Hello saater, Thank you for staying and making our Holiday Inn Express brand your top hotel choice. We appreciate you as one of our valued guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 days in Double Room with Extra Bed as we were traveling as a family. The room is 20 m2 and a way too small for 3 people, thus making your stay uncomfortable. The breakfast is somewhat average. The area around the hotel has nothing to do and you can barely find a place to eat at the evening. After climbing through the bushes and crossing the highway without a pedestrian crossing, you can get to the shopping mall which was partly under construction and the only place to eat was some overcrowded fastfood court.
However, the main issue was an electric kettle in the room which did not boil the water and was obviously broken. The reception personnel tried to convince me in a bit humiliating manner that it is ok for making tea, but in fact it was not, because the tea bag just could not steep. It was not boiling water, rather than pre-heating it to around 40 °C. To drink tap water in Portugal is rather unsafe idea as our experiment has shown.
It was a bit weird to enlighten grown-up adults that water boils at temperature of 100 °C and showing them real-time tests at the front desk, when after this broken kettle would “boil” a water – you could easily dip your finger in the water. (In the meantime, for making a tea you need at least 80 °C). After drinking tap water this way for several times, all three of us got stomach aches and we just could not wait to leave this nightmare!
However, the main issue was an electric kettle in the room which did not boil the water and was obviously broken. The reception personnel tried to convince me in a bit humiliating manner that it is ok for making tea, but in fact it was not, because the tea bag just could not steep. It was not boiling water, rather than pre-heating it to around 40 °C. To drink tap water in Portugal is rather unsafe idea as our experiment has shown.
It was a bit weird to enlighten grown-up adults that water boils at temperature of 100 °C and showing them real-time tests at the front desk, when after this broken kettle would “boil” a water – you could easily dip your finger in the water. (In the meantime, for making a tea you need at least 80 °C). After drinking tap water this way for several times, all three of us got stomach aches and we just could not wait to leave this nightmare!
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Date of stay: March 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Sofia Esteves, Guest Services / Front Office at Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Responded Feb 21, 2021
Dear aiaaayoa Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LISBON - OEIRAS. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or gsmhielo@continentalhotels.eu. Sincerely, Ana Sofia Esteves Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have to say was extremely disappointed with the stay in the holiday inn express. Location wise absolutely nothing around this hotel what so ever apart from a Lidl shop. Staff were friendly was probably one of the only plus points. Breakfast was supposed to start at 6-30 but at 7-15 they are still putting things out. If breakfast starts at a time it should all be ready. As for the breakfast nothing was of the fresh variety apart from a little fruit. Certainly everything processed or out of a packet.
Room was okay but the hotel floor where I stayed was extremely noisy.
Had a week in there on business was happy to leave
Room was okay but the hotel floor where I stayed was extremely noisy.
Had a week in there on business was happy to leave
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Responded Aug 14, 2022
Hi Foreverdj40, Thank you for sharing your feedback about your stay. We appreciate you for choosing the Holiday Inn Express Lisbon-Oeiras West for your leisure stay. Providing an excellent level of hospitality is our topmost priority. We sincerely apologize for the experience. Your honest review is very important and, I will share this with our appropriate hotel team to ensure necessary action to prevent any issues from reoccurring in the future. I have sent you a private message to discuss this further. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel quality and service are consistent with its location and price. Oeiras can be a good alternative to visit Lisbon (30 min / 1h drive), Sintra (30 min), Cascais (20 min).
There are also local attractions: Mercado do Alges (nice food court), Rooftop in the Poets Park (Parque dos Poetas) with great view (can be windy even in August), "Parque Urbano do Jamor" to practice many sports.
There are also local attractions: Mercado do Alges (nice food court), Rooftop in the Poets Park (Parque dos Poetas) with great view (can be windy even in August), "Parque Urbano do Jamor" to practice many sports.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 2 nights with family. Lovely clean hotel with good breakfast. The staff were so good. We left behind my grandsons kindle - the hôtel arranged for it to be delivered to another hotel where we had friends staying. Went above & beyond to help us. Would definitely recommend this hotel & their wonderful staff especially Sofia .
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was an average experience. The rooms were clean but the towels weren’t clean and smelt terrible, so the bathroom as well. The breakfast was terrible, there was almost no choice. The rooms aren’t spacious at all and are definitely not suitable for three people (we booked for three).
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Date of stay: March 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Responded Mar 23, 2024
Hi Андреа К, Thank you for staying at the Holiday Inn Express Lisbon - Oeiras and sharing your experience. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner. We work hard to provide our guests with a memorable experience, and sorry for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. Your feedback will be used to implement improvements to ensure we offer a better experience for guests in the future. Thank you again for taking the time to provide your insights and allowing us to improve. Sincerely, Crisel V. Case Manager IHG® Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable hotel, good breakfast, free parking, good price. Good option if you decide to stay outside Lisbon center (which means at least 20 min. ride to get there). Pretty close to Sintra, which you can reach with Uber.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s almost 15km. Hotel is right on a highway, easy to reach airport not more than 1/2 hr.
We took a taxi from the Hotel to the nearest train station and then the train into Lisbon. Taxi was about 5euro , can't remember the train cost but it was a nice trip there and back.
Cannot read question but i cannot comment on parking but found the hotel very good
I think we paid €6 there and €8 back
…
"Choose a room on the eastern side, away from the traffic, though construction site on that side may be noisy as well."Read full review
"choose a room towards the front of the hotel for some view and up a few floors for noise."Read full review
PRICE RANGE
C$109 - C$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express lisbon oeiras hotel lisbon, holiday inn lisbon, lisbon holiday inn
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Lisbon - Oeiras, an IHG hotel
Which popular attractions are close to Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Nearby attractions include Parque urbano de Vila Fria (0.8 km), Caravela Sabiá (0.2 km), and Canas Flores Official Tourism Taxi (0.4 km).
What are some of the property amenities at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Conveniently located restaurants include Abakua Cafe, Restaurante O Canejo, and Sol de Barra terrace LDA.
Are any cleaning services offered at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Lisbon - Oeiras, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Holiday Inn Express Lisbon - Oeiras, an IHG hotel?
Many travellers enjoy visiting National Palace of Queluz (5.3 km), Forte de São Bruno de Caxias (3.2 km), and Artnis Sintra Tours (4.6 km).
Is Holiday Inn Express Lisbon - Oeiras, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.