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My Story Hotel Rossio

700 reviews
#13 of 255 Hotels in Lisbon
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Traveller (399)
Room & Suite (238)
Dining (39)
Overview
  • Excellent74%
  • Very good22%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (700)Write a Review
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All reviewsrossio squarerituals toiletriesperfect locationtv in the mirrorfront office managerbusy squareoverlooking the squareroom was spotlessly cleandouble glazingwardrobe spacecastelo de sao jorgeclose to the train stationhotel is ideally locatedrain showerupgraded to a suitewalk in showermodern style
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1 - 5 of 337 reviews
Reviewed 1 week ago via mobile

We stayed here for 2 days prior to a group tour and will be returning for an additional 2 days in Lisbon at the end of our tour. The staff is lovely- very helpful and cordial. Good dinner recommendations also. The hotel could not be...More

1  Thank CAVLOVER1
Response from Alfredo t, Gestor at My Story Hotel RossioResponded 1 week ago

Dear CAVLOVER1, Thank you so much for providing us your feedback following your recent stay at My Story Hotel Rossio. I was delighted to hear of your enjoyable stay with us. Your kind comments regarding our guest rooms and team have been warmly received and...More

Reviewed 2 weeks ago via mobile

We had a fantastic stay at the My Story Rossio hotel on our first holiday with our 6 month old son. The staff could not have been kinder, upgrading is to a bigger room so we had more space, providing a cot and kettle at...More

1  Thank camheb
Response from Alfredo t, Gestor at My Story Hotel RossioResponded 2 weeks ago

Dear camheb, I am so proud to read your great review about the positive issues of My Story Hotel Rossio and wish to sincerely thank you for taking your time to share it on TripAdvisor and we are honoured to be the first hotel in...More

Reviewed 4 weeks ago

This location can't be beat - easy access to all of Lisbon's historic neighborhoods, across the street from the train station and metro, and steps away from some of the best restaurants in the city! The front desk staff were extremely friendly and helpful, and...More

1  Thank DubSat
Response from Alfredo t, Gestor at My Story Hotel RossioResponded 3 weeks ago

Dear DubSat, Thank you very much about the comments of your experience at My Story Hotel Rossio. I will share with our amazing team your kind words. Our location is no doubt premium as in this area you can walk to all the important spots...More

Reviewed 17 January 2018 via mobile

The experience has been amazing. A great room in the very heart of Lisbon, near Chiado and the riverside, right at Rossio. The food is amazing, the rooms are great and the staff is helpful, soeaking multiple languages. A supreme experience without the noise that...More

1  Thank PedroMiguelBarbosa
Response from Alfredo t, Gerente at My Story Hotel RossioResponded 5 weeks ago

Dear PedroMiguelBarbosa Thank you so much for providing us your feedback following your recent stay at My Story Hotel Rossio I was delighted to hear of your enjoyable stay with us. Your kind comments regarding our guest rooms and team have been warmly received and...More

Reviewed 7 January 2018 via mobile

I stayed only one night after returning to Lisbon from other parts of Europe before flying back to the U.S. I chose the location as it is central to everything including the Metro. I arrived on an early flight and was expecting to drop my...More

1  Thank ptyduke
Response from Alfredo t, Gerente at My Story Hotel RossioResponded 10 January 2018

Dear ptyduke, Thank you very much for your detailed and great review about your experience at My Story Hotel Rossio. It's great to know that we were above your expectations. We really try to go over and above the norm for the search for great...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (399)
Room & Suite (238)
Dining (39)
Amenities (4)
Nearby
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site,
Lisbon's downtown (the "Baixa Pombalina", or simply
"Baixa") is a perfect example of anti-earthquake
construction, having been rebuilt following the 1755
earthquake by the famous Marquês de Pombal (hence its
name). Its offer is vast: restaurants and cafes in
Rossio and Restauradores, outlets and shops in the
Áurea, Augusta, Prata and other famous streets, the
...More
Questions & Answers
Ask a question
Lowberry
25 September 2017|
AnswerShow all 7 answers
Response from Alfredo t | Property representative |
Dear Lowberry, thank you very much for your contact.The breakfast time is from 7:00 to 10:00 Should you need further information or assistance please contact us directly to guestservice e-mail. Kindest regards Alfredo... More
1
Vote
Google Translation
4 August 2017|
AnswerShow all 5 answers
Response from Alfredo t | Property representative |
Dear Guets, We would like to thank you for your contact and preference to My Story Hotels and for choosing My Story Hotel Rossio for your stay in Lisboa. Concerning your parking enquiry, we are delighted to inform you as... More
1
Vote
Google Translation
Don B
21 May 2017|
Answer
Response from reisenbe | Reviewed this property |
I think you should contact the hotel directly. You might want to reserve the room the night before to be assured that it is available in the morning.
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Room Tips
"TV is located in the mirror - what a surprise!"
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"Rooms facing Rossio Square have great views!"
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"4 floor overlooking the square with fantastic evening views of Castle"
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"10 euro breakfast is great value!"
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