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Rossio Apartments

Rua dos Sapateiros 231-1º, Lisbon 1100-199 Portugal
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Traveller (80)
Room & Suite (26)
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About

#20 of 198 apartments in Lisbon
Location
Cleanliness
Service
Value
Rossio Apartments features modern, self-catering accommodation overlooking Rossio Square, in the city’s historical downtown. Located in Lisbon, the unit is a 5-minute walk from Chiado and a 7-minute walk from Commerce Square. The studio apartments come with a satellite TV in the living area and are all air conditioned. Each comes with free WiFi, a full kitchenette and a private bathroom.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Airport transportation
Car hire
Massage
Non-smoking hotel
Laundry service
Room features
Soundproof rooms
Air conditioning
Telephone
Laptop safe
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Kitchenette
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Portuguese

Location

Rua dos Sapateiros 231-1º, Lisbon 1100-199 Portugal
Name/address in local language
Rossio Apartments
155Reviews13Q+A15Room tips
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John C wrote a review Apr 2023
3 contributions
We would have loved to have stayed here, but 10 days before our trip our booking was arbitrarily cancelled by this outfit.! The reason they gave was that my credit card was declined, despite having made the booking over 6 months ago. I had already checked to ensure that everything was in order, including checking that my credit card was saved (it was). I phoned them direct asking why they had cancelled my booking...and was told that they were over-booked ? and that we were the unfortunates in this instance, and that there was nothing that they could or would do. I suspect that prices have risen and that they did not want to honour the booking. Even Booking.Com would not help.....be very aware that you may suffer the same fate. I'm now having to re-book at a vastly increased price elsewhere.
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Date of stay: April 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cpoulter wrote a review Apr 2023
London, United Kingdom62 contributions71 helpful votes
We didn’t receive any correspondence from the owner so arrived late on a Saturday evening to the dark alley by a Peep show! It was very intimidating. There were so many door bells outside the apartment but none marked Rossio. Thankfully the white one worked and we spoke to a lady who said we should come for the keys at a sister hotel ten minutes away! It was quite frustrating. I ran there leaving my family and luggage by the door. Apparently Natalie should have contacted us but she never did. They never asked to see our passports or anything. I collected the keys and paid more money then ran back. The windows kept the peep show noise out but typically the AC wasn’t working so it was ridiculously hot and stuffy even in April. The shower drain is blocked so the tray overflows when more than one person showers. The lobby stinks of blocked drains so obviously it’s a universal issue. The maid comes around 6pm just when you are getting ready to go out for dinner so that’s a shame. However the location right on Rossio square is superb. Santa just a lift is just around the corner and the commercial plaza just ten minutes flat walk. The peep show didn’t annoy us since we arrived late on Saturday and it was closed on Sunday and Monday night but there were some dodgy characters hanging around and my 10 year daughter was most alarmed.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emine F wrote a review Mar 2023
7 contributions1 helpful vote
I’ve not really known how to describe the “vacation/break” at Rossio Apartments. FANTASTIC location, literally a stones throw from Rossio square. Local amenities within a few steps, even a pharmacy (which was very handy for when my inhaler burst!). Facilities within the room were pretty good, EXCEPTIONALLY clean, our cleaners were AMAZING, fresh linens/towels daily. And the beds were as crisp as hospital beds. Not enough bed linen provided and our “heated air conditioner”, just made the room colder. We had to raid the poor cleaners cub-bard, for an extra blanket. We were unfortunate enough, to have been placed in the room “above” the “peep show”. And I have to say, I wish we had ignored all other reviews, and just booked the Rossio hotel instead.. The only night we had any proper sleep, was Sunday 5th, the night before we flew. We ended up missing parts of our trip; because we were being kept awake until around 2am by the noise downstairs. We had booked here, having read the music stops around 10pm, (reasonable, it’s a city afterall). having landed in Lisbon around 9pm, we had been provided with a “complimentary” transfer, that we then had to pay €35 euros for, when we arrived at the “sister hotel”, to check in. Local Ubers cost around €8-10 euros, so felt a bit ripped off to say the least. However, it was worth it for the “history of Lisbon” lesson, our lovely taxi driver gave us. I don’t mind paying double for a service, but triple/quadrupole. Just a bit frustrating.. The receptionist at the sister hotel, “Isabel”, was a DELIGHT, super helpful, really lovely and really wish we had just booked the hotel instead. We arrived at the apartments, that are just located at the right of the archway. The entrance is poorly lit and two girls carrying suitcases, past drunken men outside a peep show. Didn’t really feel very “safe”. We headed out for food and got back, past midnight, the music was continuous until about 1.30am the Thursday night (into Friday) 3rd, (my birthday), and I spent the first few hours of my birthday, PRAYING that they would close up; so that I could just get to sleep. We ended up waking up late on my birthday, and I had to miss our Belem tower from the trip as we just didn’t have enough time to cover it. That Friday night, was HORRENDOUS, bare in mind it was my birthday so we only got back late ourselves. Men stood outside catcalling/ drunk/ no real presence of any security/any lighting. It was EXTREMELY, intimidating. We felt SO on edge walking into the building/through the street to get to our apartment. And although inside the building feels quite safe, it wouldn’t take much to kick the door through/ climb up the ledges. And when you have that much alcohol and “live sex show”, fuelled men around, it can be a VERY, daunting & intimidating experience. I don’t know why we were placed in the room directly above? Because we’re two young women? we wouldn’t mind trying to stay above a “peep show?”. The music did NOT turn off before 1am, except on the Sunday, when the peep show was closed. (It was our last night and we had an early flight) Our extractor fan was broken, so when we cooked we would open the window, but there were so many tourists smoking/ smoking cannabis directly below our windows, it was difficult to navigate the smoke, which, when you’re eating, it’s gross. We ended up giving up with the windows, because we couldn’t even have a proper conversation with one another, over the music. We would be shouting to one another just to properly catch what each-other were saying. We were expecting a “classy”, central apartment to sightsee and relax, not some nicely window dressed “creepy dive”. I’ve been to Amsterdam, wasn’t in Lisbon to experience a “stag party”. Certainly not the place to stay if you want to sightsee/‘relax’. Because of the room location, we ended up being kept awake every night of our trip. Saturday was the worst, because we again over slept and missed our train to Sintra. We had to get a private taxi to the city, and missed seeing the palace gardens, because we didn’t have enough time to get there and back at a reasonable hour. And as I’d always wanted to see “SINTRA”, from very young, it was extremely disheartening to only see the palace, and not get chance to explore/see the gardens. Cleanliness of the room, was second to none. Absolutely clean as a whistle, even the toilet rolls were well stocked. Definitely won’t be recommending if you’re female/ female solo travelling, certainly wouldn’t be recommending it to families, either. Stag parties /hen parties- it’s the place the be! If you’re going to risk it, make sure you’re getting a room that overlooks the square itself, the city itself is actually the most BEAUTIFUL, peaceful, city at night. Street cleaners around/ police presence in the main centre. We just felt very on edge in our room, anyone could have jumped onto the adjacent balcony and got in our room.. we tried to spend as little time as possible, in the apartment itself. which when you’re self catering, we racked up a lot of our holiday expenses, just trying to get out of the room to avoid the noise/feeling intimidated. When we checked in at the” sister hotel”, we felt that Isabel had just been “left”, to deal with our check in, even though, it wasn’t where we were staying . So thank you so much again Isabel, you at least gave us faith that we could return to Lisbon, and find a “nice”, place to stay. Overall, the room itself wasn’t too bad and location wise, you can’t really get more central. Would I be returning to the apartments again? I certainly wouldn’t be risking it, if it meant I missed out half of my sightseeing, and was catcalled, every, single, time we went into the building. Our curtains wouldn’t close properly/had come loose at the top, so we had a lot of street light glaring in. There was also a VERY, annoying LED light, on the smoke alarm (located directly ABOVE the beds), that every 3 seconds, felt like the room was having a strobe effect. (And with the blasting music downstairs, I felt like I was in my university halls again; not an apartment located in the “old town”, of the ancient city, of Lisbon. When we were waiting to leave our apartment with the suitcases, we waited behind the entrance door; to avoid being stood in a street with the cases. The door didn’t automatically close, so if someone forgot to close it,. It was very, easy access, to the building itself. Thankfully, Lisbon had a lot more to offer than what rossio apartments did for us. The 2 stars, are for the cleaners, the facilities, the location to everything, and Isabel. Otherwise, I genuinely would’ve given it a ZERO. It was quite frustrating, to be looking forward to a birthday- sightseeing- trip, to be kept awake all night, missing half of the planned, sights in the process.. We had lost my father in December and worked very hard to go have a nice, relaxing break.. I spent the whole time in the apartment feeling like i was in some form of university halls, and constantly on edge. All in all, the worst “self catering apartments”; I’ve ever stayed in. Based purely on the fact, that we missed out on half our excursions, had to pay double, even triple for our transport (that was prebooked for early hours). and spent a lot of money trying to just get away from the apartment/feel like we were on holiday. Think If we had a “quieter”, room and could’ve gotten some sleep; it would be 5 stars. But since we missed out on 2 of the main attractions within Lisbon (Sintra palace gardens & the Belem tower). We also had to skip the lift out, because we had overslept from being kept awake all night & didn’t want to miss the castle of saint Jorje. Not a big deal for me, because I can speak Spanish, but the Netflix account in the room was on a Spanish language setting.. and navigating it in a different language, if you’re not privy to a Latin based language, would be very difficult.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ivanat84 wrote a review Mar 2023
Mountain View, California54 contributions17 helpful votes
Rosio apartment was a very good choice in our one night stay in Lisbon. It has a perfect location in the city centre with metro station nearby. Apartment is on the first floor with about 20 stairs. We could walk to sightseeing, and there was a lot of shopping and dining in the area. Despite being on lively square, it was quiet inside (we stayed on Sunday night). The apartment was equipped with a basic kitchenette, small eating area, bathroom and spacious bedroom with comfy bed. Everything was clean and well maintained. Communication with the manager was efficient and check-in easy.
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Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MichKatMac wrote a review Jan 2023
Canada21 contributions14 helpful votes
Our apartment was very nice, spacious with comfortable beds, and in a perfect central location (also, next to an old historic movie theatre that is now a peep show!). Communication with the property was excellent and check-in was easy. For people with any kind of disability though, be forewarned, there is no elevator and a good number of stairs. Also, a tip about doing laundry, the Miele dryer is ventless, which means if you want your clothes to dry you have to empty the water tray! I will also mention that you are in a central location, which means there is noise. The windows do a pretty good job of blocking out sound, but no amount of insulation can block out garbage collection at 3 am!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nic78Scotland wrote a review Nov 2022
scotland159 contributions71 helpful votes
Absolutely amazing place, couldn't want for more. I'm actually still here (leave tomorrow) but was excited to share my review. The location is second to none and the chap who checked us in couldn't have been nicer. The apartment is spotlessly clean, beautifully decorated and has all the amenities you need including a shower I could spend all weekend in. Lovely view over the square and even a french balcony. Won't consider anywhere else if I'm lucky enough to come back to beautiful Lisbon
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Date of stay: November 2022
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Trip type: Travelled with friends
Room Tip: The front door is through the arch and on your immediate right
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Meyung R wrote a review Oct 2019
Hua Hin, Thailand192 contributions142 helpful votes
I barely settled in this lodging this afternoon, but I am already sold at first sight: centralized location and yet off the well worn tracks, it offers tranquility in the heart of the bustling city, most amenities one finds at 5* hotels, extreme cleanliness and my personal favorite, a shower so powerful it makes me feel like coming off of a jet propulsion lab! Marvelous haven! Bravo and thank you Rossio Apartments!
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Palmbeachgal wrote a review Sep 2019
Palm Beach, Australia123 contributions58 helpful votes
I guess my expectations were out of sync with what we got. Maybe because we’d had a lovely studio apartment 2 streets away but I was disappointed with how tiny our room was. 2 medium suitcases open and no room to move. It was incredibly noisy, had twin beds when I’d booked a double and washing machine/ironing board is shared. No onsite reception so texted but had to waited a day for other guest to return it. There is a cooktop but no utensils if you want to cook. There is no lift and 23 stairs to carry bags up. There isn’t any sign outside but just look for the door next to the Peep show. I have given this feedback to the owner and waited until the end of our 3 weeks in Portugal to compare to other places we stayed before doing this review. It was a disappointment.
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Date of stay: September 2019
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Room Tip: Ask for room away from the square
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guillepinar72 wrote a review Jun 2019
Miami, Florida311 contributions76 helpful votes
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We were about to board the plane leaving Spain when Rodrigo our host was already contacting us to welcome us into the apartment. We took the metro from the airport to Rossio station and we were home!!! Rodrigo showed us how everything worked in the airport, left his info in case we needed and we were off to explore Lisbon. We were out all day and came back to shower and out to dinner again, it is right on Rossio Square, couple of blocks from Rua Augusta in the heart of Lisbon. We made good use of the kitchen for breakfast and also used the washer and dryer since we only took carry on luggage on this trip. Daily maid service mainly around 12 pm, room was very clean and everything work properly. Thank you Rodrigo!!!
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Date of stay: May 2019
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Holidaytime40 wrote a review May 2019
Melbourne, Australia823 contributions137 helpful votes
We stayed here for 3 nights and the location was fantastic and very close to Rossio Square and all the sights. I got contacted by Snapchat to ask when I was arriving as not hotel reception. We arrived and no sign and taxi driver wasn't sure if it was a hotel and we saw a Peep show sign. The front had rubbish and smelt like a urinal so wasn't the most welcoming sight. The guy called me and gave me the close to get in. If you can't climb stairs this is not the hotel for you as although it is on the first floor its a fair flight. The guy turned up and showed us to our room which was a pleasant surprise. The beds were a little hard and the kitchen is not well equipped and no toaster so not much help with breakfast although has a good coffee maker. We had to call maintenance as the shower flooded the first day, the safe wasn't working as low on batteries and one of the power point was hanging out. The maintenance guy came fairly promptly. Its an old apartment building with a cheap renovation but it was tastefully done. I am not sure I would stay here again as I like to speak to someone if the card does not work or ask directions and there was none of that here. You need a phone to contact the guy if you have problems.
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Date of stay: May 2019
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$144 - C$224 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
6
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Rossio Apartments - UPDATED Prices, Reviews & Photos (Lisbon, Portugal) - Apartment - Tripadvisor

Frequently Asked Questions about Rossio Apartments
Which popular attractions are close to Rossio Apartments?
Nearby attractions include Escape Hunt Lisbon (0.4 km), Duque da Rua (0.2 km), and Luvaria Ulisses (0.08 km).
What are some of the property amenities at Rossio Apartments?
Some of the more popular amenities offered include free wifi, airport transportation, and laundry service.
Which room amenities are available at Rossio Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Rossio Apartments?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Rossio Apartments?
Conveniently located restaurants include Stō Restaurante & Mercearia, Floresta Das Escadinhas, and M'arrecreo Pizzeria.
Does Rossio Apartments have airport transportation?
Yes, Rossio Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Rossio Apartments located near the city centre?
Yes, it is 0.1 km away from the centre of Lisbon.
Which languages are spoken by the staff at Rossio Apartments?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Rossio Apartments?
Many travellers enjoy visiting Castelo de S. Jorge (0.5 km), Mosteiro dos Jeronimos (6.1 km), and Mosteiro de São Vicente de Fora (0.9 km).