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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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1,067 Reviews from our TripAdvisor Community

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There are newer reviews for Tivoli Palacio de Seteais
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Showing 641: English reviews
Walnutcreek, Ca
Reviewed 9 April 2016

Very plush and generous, but somewhat institutional. Great setting and impressive outdoors. You can walk to at least two local tourist destinations. Asking for 3 Euro for a capsule of Nespresso in the room is really in poor taste, considering the room rate.

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Helpful?
Thank Uriel C
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Uriel, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais, located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

London, United Kingdom
Reviewed 9 April 2016 via mobile

The Palacio has a lot of potential but the hotel is run down and charges for everything making the stay quite irritating. Five star hotels around the world build costs into the price so in my opinion this hotel is out of touch with the industry. No free wifi (15 euros per day per device), no complimentary water and they...

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Helpful?
2Thank marcosmenezes
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear MarcosMenezes, Thank you for sharing your Experience at Tivoli Palácio de Seteais. I sincerely apologize if some of our facilities did not meet your expectation. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not normal in our hotel....

Reviewed 5 April 2016

Stayed for two nights together with my wife. The location and surroundings are fantastic. The room were very nice and authentic. You really feel the history. Breakfast was very nice but lunch were expensive but unfortunately less than average.

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Helpful?
Thank Torben Lohse H
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Torben Lohse, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in...

Castro Marim
Reviewed 4 April 2016

The driving into the hotel gardens and ample parking place already sets the mood for a wonderful stay! An impressive building, with big and comfortable rooms plus a friendly and always ready to help staff provides a relaxing and magic stay. The breakfast room plus the breakfast choices and comfort of the sitting arrangement makes one wants to linger at...

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Helpful?
Thank clarissa393
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Clarissa, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

New York, Ny
Reviewed 4 April 2016

Cannot say enough good things about this hotel. Not only was it beautiful and well cared for, the staff was very friendly and attentive. The Breakfast was amazing! And it was walking distance to town. I would not hesitate to book again.

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Helpful?
Thank sarahG6454IF
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Zurich, Switzerland
Reviewed 3 April 2016

This hotel is great! If you like the idea of a splendidly decorated and comfortable palace with good service, this is it! The room I had was a little gem with a very comfortable bed indeed. I was at the palace for a business meeting, which we held in one of the salons. This was a very enjoyable surounding for...

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Helpful?
Thank Mark39
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Mark, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

Rotterdam, The Netherlands
Reviewed 3 April 2016

Great hotel, with only 30 rooms which makes it extremely cozy and quiet. Very efficient staff and ample rooms which makes one feel the long lost glamour of past times. Parking is not a problem which might be an issue in such an area.

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Helpful?
Thank Guido L
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guido, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais, located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Madrid, Spain
Reviewed 27 March 2016 via mobile

Best place to go if You wanna live a real palace experience.. Conciergerie perfect, room 10 with ocean view .. We saw one of the most beautiful sunset of our stay from our room window... It S not an hotel, You feel Like if You were a Castel owner...! Hard to leave

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Helpful?
Thank Clement k
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Maria D, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All...

Narrabundah, Act
Reviewed 26 March 2016

Staying at the Tivoli Palacio de Seteais is an experience in itself but the fact that it is surrounded by the beautiful countryside and heritage of Sintra makes it memorable forever. Everything about this hotel was above my expectation. My only grudge is the internet which is awkward and slow and you have to pay for it which is ridiculous...

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Helpful?
Thank Susan O
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Susan, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I would just like to mention that if you sign up to our free loyalty program - Discovery- you...

Columbia, Maryland
Reviewed 26 March 2016

Exquisite ambiance, good location, and terrific breakfast spread. We enjoyed the rich yet discreet decoration, the high ceilings and the grounds. A wonderful stay. The breakfast was beautifully presented with elegant orchids adorning each table and several of the dishes.

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Helpful?
Thank Diana Z
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: $193 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Romantic Hotel in Sintra
#2 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
7 questions
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
“Not overlooking the road”
 of 5 bubbles Paulus799, 7 Sep 2016 | Read review
5 of 5
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