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Pestana Promenade

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Traveller (1227)
Room & Suite (314)
Pool & Beach (290)
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Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ocean resort”(27 reviews)
“sea view”(138 reviews)
“pool area”(102 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,972)
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1,454 results
Traveller rating
975
385
69
16
9
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LanguageEnglish
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975
385
69
16
9
Show reviews that mention
All reviewsocean resortsea viewpool areadeck barlovely hotelthe air conditioningbus stopplenty of sunbedstime sharelocal restaurantshappy hoursuperior roomplenty of choiceforum shopping centresun loungershalf boardgreat facilities
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1 - 5 of 1,454 reviews
Reviewed 4 days ago

Lovely hotel, large rooms ,good service friendly staff , only some rooms have a sea view. Towels provided for 3 lovely swimming pools outside + 1indoor pool . some rooms have self catering Facilitys. Nice restaurant with buffet meals a good choice of foodMore

Thank Susan H
Response from GestorReview, Diretor-Geral at Pestana PromenadeResponded 3 days ago

Dear Susan H, Thank you so much for taking the time in sharing your amazing feedback. We are so happy that the service made such a positive impact on your overall stay. Great to see that the swimming pools was so convenient as well. We...More

Reviewed 4 days ago

Great location, very peaceful, but a bit far from city centre (taxi 6-7 EUR). Excellent morning buffet, and likewise the evening buffet, with theme nights, and a fantastic desserts section. Friendly and helpful staff. If possible, go for the top floor accomodations. Lower floor rooms...More

Review collected in partnership with Pestana Hotel Group
2  Thank Klitbo
Response from GestorReview, Diretor-Geral at Pestana PromenadeResponded 3 days ago

Dear Klitbo, Thank you for taking the time to share your glowing review of your stay. We are so happy that you enjoyed our selection of food! We all hope this will be your hotel of choice next time you come to Madeira. Sincerely, Ricardo...More

Reviewed 1 week ago

It was a nice hotel to stay at as a couple. I would recommend a room with ocean view because the view there is awesome. Great service and lot's of restaurants and shopping around it. We tried different restaurants every evening and they were all...More

Review collected in partnership with Pestana Hotel Group
1  Thank ninasabrinasmith
Response from GestorReview, Manager at Pestana PromenadeResponded 1 week ago

Dear ninasabrinasmith, Thank you so much for your fabulous feedback. It is fantastic to know that you had a memorable experience here at Pestana Promenade Hotel. We are thrilled to see how much you enjoyed the hotel rooms. It would be wonderful to have you...More

Reviewed 1 week ago via mobile

Stayed here for the last 9 years and it's always been excellent but they have let themselves down this year with the very COLD pools. Its very disappointing as we brought some friends this year who love to swim but they have said its soooo...More

3  Thank 50mac
Response from GestorReview, General Manager at Pestana PromenadeResponded 1 week ago

Dear 50mac, Thank you so much for choosing Pestana Promenade Hotel to spend your holidays in Madeira. We thank you for your review. We are sorry to now that our hotel did not meet your expectations regarding the pool, it is true that our outdoor...More

Reviewed 1 week ago via mobile

Having previously stayed 4 times at the Portomare we were a little apprehensive , nothing to worry about it's an excellent hotel and great value for money. Friendly staff in all areas. Our room request was granted , beautiful view & spacious clean room. Breakfast...More

1  Thank Jane P
Response from GestorReview, Diretor-Geral at Pestana PromenadeResponded 1 week ago

Dear Jane P, How wonderful it is to read such a lovely review following your recent visit to Pestana Promenade Hotel. The entire team were equally delighted with your comments and to know that you found everyone to be friendly. Thank you also for highlighting...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$139 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Funchal
#4 Family Hotel in Funchal
#8 Business Hotel in Funchal
#14 Romantic Hotel in Funchal
#15 Spa Hotel in Funchal
#19 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$139 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Funchal
#4 Family Hotel in Funchal
#8 Business Hotel in Funchal
#14 Romantic Hotel in Funchal
#15 Spa Hotel in Funchal
#19 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms
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Traveller (1227)
Room & Suite (314)
Pool & Beach (290)
Dining (98)
Amenities (49)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Gillian S
June 10, 2018|
AnswerShow all 4 answers
Response from rebeccawes2n | Reviewed this property |
Hi, the entertainment is limited, some nights better than others. There is one female singer who was excellent. Happy hour is 5pm-7pm 50% off all drinks, 20% of cocktails. 9pm-11pm 20% of all drinks.
1
Vote
GeordieJayne
June 1, 2018|
AnswerShow all 2 answers
Response from Catan | Reviewed this property |
I found that the staff were really helpful and wanted to help if they could so I suggest emailing them in advance and then rechecking when you get there.
1
Vote
GeordieJayne
May 31, 2018|
Answer
Response from Catan | Reviewed this property |
We didn’t have to pay anything.
1
Vote
Room Tips
"Superior Room"
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"Best views"
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"Have a room with a sea view"
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"THe superior rooms are worth the extra as the balconies afford good sea views and provide a pleasant spot for..."
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