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Pestana Promenade Ocean Resort Hotel

CancelonUS$138*
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#17 of 85 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
17/06/2017 18/06/2017
1 room 2 adults 0 children
US$175*
US$138*
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US$169*
US$175*
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Pestana Promenade Ocean Resort Hotel
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1,732 Reviews from our TripAdvisor Community

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Showing 1,303: English reviews
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Reviewed yesterday NEW

A fantastic hotel. I recommend the ground floor rooms. You can access the swimming pool area through the room door. The beautifull garden and blue swimming pools make you feel like in eden. Very friendly personel in the restaurant. The breakfast and dinner meals choice very wide - nothing to add.

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Helpful?
Thank Antek i Jola W
Windermere, United Kingdom
Reviewed yesterday NEW

Lovely hotel overlooking the sea. However it is a 4k taxi trip into town each time at 7 to 8 euros a go. The bus is 2 Euros each. there were 3 of us so it was either or if you know what i mean. It is far nicer to eat in the old part of Funchal so we paid....

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Helpful?
Thank JaneWindermere
TEESSIDE
Reviewed 5 days ago NEW

fab hotel good breakfast amazing view, hotel was great ,staff very helpful ,we had a large room ,very comfortable,we did the cable ride ,and Ronaldo museum,Maderia is a beautiful place ,and we will return soon and we will stay at this wonderful hotel

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1Thank annieR_9
Chippenham, United Kingdom
Reviewed 1 week ago

A fantastic fifth hotel visit to the Promenade; our favourite hotel if staying B&B! The flower festival did not disappoint despite the unusual bad weather on the Saturday. The promenade staff make up for the few niggles which include the not-so-good air conditioning. There was a fantastic singer Friday evening; well worth a late night especially as the bar breezes...

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Helpful?
2Thank JHughes56
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear JHughes56, First of all, we would like to thank you for choosing the Pestana Promenade Hotel for your holiday. Achieving quality and our guests satisfaction as well as their happiness is our daily goal. We are delighted to hear that you have had another great holiday with us. We also take this opportunity to thank you for your compliments...

Oxford, United Kingdom
Reviewed 1 week ago via mobile

Stayed for a week and loved the location and walk into and back from Funchal every day. Lots of restaurants locally to choose and the Forum shopping centre 5 mins walk have great stores and a large supermarket on the ground floor for everything you may ever need. The hotel was friendly and spotless, happy hour is 5 to 6...

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Helpful?
1Thank PeteNook333
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear PeteNook333, Thank you very much for your review and for choosing the Pestana Promenade Hotel for your holiday in Madeira. Your kind words and recommendations are indeed the best award we could obtain. Be sure that we will do our best to carry on the good work. We look forward to the opportunity to welcome you again, With kind...

Peterborough
Reviewed 2 weeks ago

We were first time visitors to Madeira and booked this hotel through Mercury Travel hoping it would be OK. We needn't have worried as the hotel is great. Good location, out of the centre but a quick bus journey or 30 minute walk to the town. The staff were universally great, helpful and friendly and contributing to a very relaxed...

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Helpful?
1Thank poshweare
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear poshweare, Thank you very much for your kind words, which have been read with great happiness. We are sure that your review was very much appreciated and it will help others travelers make their mind where to stay when they consider coming to Madeira on holiday. Our team is totally focused on offering the very highest level of service...

switzerland
Reviewed 2 weeks ago

The Pestana Promenade is only divided by a pedestrian promenade with different restaurants and bars, but non of them really disturb the peace and quietness of this hotel, nor does it interfere with the nice view out to the open sea. The Hotel is on a hill slope and in a "L" shape with the reception in the knee corner...

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Helpful?
2Thank 2abc
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear 2abc, We appreciate your comments regarding your stay at Pestana Promenade Hotel. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks....

Gates
Reviewed 2 weeks ago

The room was modern and very clean with a lovely view of the pool area. Pool and gardens well kept with lovely views of the Atlantic. Bar area lacked atmosphere and seating. Entertainment poor ie parrot show On reflection would have picked a hotel nearer to town centre. Hotel situated about an hours walk from centre along busy road. Local...

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Helpful?
Thank Lynn F
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Lynn F, Thank you very much for reviewing your recent stay at the Pestana Promenade Hotel. We really sorry that we were not able to meet your expectations about our hotel and its services. To reach a great guest experience is a must for us, and we work very hard for it, we believe that having the chance to...

Daventry, United Kingdom
Reviewed 2 weeks ago

Visit here twice a year and find the hotel very welcoming. Right from the moment you check in there is a very warm welcome from all staff from reception to maid service. The hotel has all rooms having a sea view of some sort and the higher you go the better although ground floor rooms open on to very nice...

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Helpful?
Thank dennis6611
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Mr. dennis6611, Thank you for your kind review of the Pestana Promenade. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Madeira. Rest assured I will share your feedback with the hotel team. We do hope to welcome you again in the near future. Sincerely, Ricardo Assis Unit...

Nuneaton, United Kingdom
Reviewed 3 weeks ago via mobile

Our first flight for 11yrs so I was very nervous however there was absolutely no need to be as Jet2holidays were there with us all the way,it was so easy and the plane had leg room (enough for my son who is 6ft2). We hadn't ordered any meals but were delighted with an inflight menu which was very reasonably priced...

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Helpful?
1Thank Jane S
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Jane S, Thank you very much for your kind review in Tripadvisor. We are delighted to read that you have truly enjoyed this holiday with us and we are already looking forward to welcome you soon. It is a great pleasure to have you coming back and enjoying the great quality of service we offer. We were all very...

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17/06/2017 18/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $129 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal, Portugal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
86 questions
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Questions? Get answers from Pestana Promenade Ocean Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are offer direct access to swimming pools,”
antekijolaw, 27 May 2017 | Read review
“Ground floor rooms don't have great sea view but are convenient for the pool and dining room.”
poshweare, 14 May 2017 | Read review
“Preferably the superior full sea view 4th floor and up or higher category, towards the middle/end of the long part of the "L" shape”
  • Bedroom view to Balcony
  • Sink, Toilette & Bidet
  • Desk, TV, Minibar
  • part of the Closet
  • View from 4th floor Superior sea view
  • Bedroom with
  • Bathroom with
2abc, 11 May 2017 | Read review
“Upgrade and get a sea view balcony - well worth it”
JimBobJames, 3 May 2017 | Read review
“Rm. 1430- Deep, spacious balcony, large bathroom incl. rain shower head, large soaker tub.”
  • Rm. 1430
  • Nice bathroom! Glass doors to the left of the tub is a glass encased shower. Great water pressur
  • Rm. 1430 balcony
lbischof, 16 Apr 2017 | Read review
5 of 5
Cancelon
US$138* /night
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Hotwire.comUS$169
Booking.comUS$175
Expedia.comUS$169
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*Disclaimer
Prices are for 1 room, 2 adults
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