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Pestana Promenade Ocean Resort Hotel

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#17 of 86 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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Pestana Promenade Ocean Resort Hotel
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1,648 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Huelgoat, France
Reviewed 2 days ago NEW

We stayed at the Pestana Promenade for 5 nights in January 2017. The hotel is very well situated with wonderful views out to sea. It is a fair walk into Funchal but there are plenty of buses and taxis if you're not up to a stroll. We had a very pleasant double room on the fourth floor. We requested a...

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Thank Donna R
Folkestone, United Kingdom
Reviewed 3 days ago NEWvia mobile

excellent hotel sadĺy although the the pool area and gardens are looking good, the seating area with red cushions which is a very valuable asset is in need of attention especially the wooden areas. As always the staff are wonderful. Enjoying language lessons!

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1Thank sue c
Nottinghamshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Upon arrival to the hotel I couldn't help but notice how clean and modern it is. The views from the hotel reception are also stunning, only a mile from the sea. Our bags were taken from the car and whisked away to our room before we'd even checked in, the whole process quick and comfortable. We stayed on the ground...

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1Thank danicross123
Bournemouth, United Kingdom
Reviewed 3 days ago NEW

Fantastic stay. We loved the hotel. Very well laid out. Should be 5*. Third time staying in this hotel and definitely wont be the last. Can recommend rooms overlooking the Pool and the Sea. Ground floor rooms are great as you can walk straight out to the pool. Higher rooms will get a better sea view. We wouldn't recommend the...

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1Thank richardt532270
Waddesdon, United Kingdom
Reviewed 3 days ago NEW

Staff very helpful all the time in and around the hotel.Very nice and comfortable room and cleaned daily.Hotel and all facilities kept clean all the time. Our friend who was with suffers from a medical condition the reception staff upgraded her room so that she could be close to us at no cost. Every morning we were greeted by smiling...

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1Thank zaheer56
Wirral, United Kingdom
Reviewed 5 days ago NEW

4th year at this wonderful Pestana Promenade Hotel Resort. Wonderful pool and ocean view from our balcony. Hotel is full but still peaceful relaxing and up market. Staff are among the best in the business both helpful and curtious. Outdoor pools are superb, indoor if you wish. Will be returning to this winter paradise for a 5th year in 2017.

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2Thank keithavison
Cheshire Uk
Reviewed 5 days ago NEWvia mobile

Our fourth consecutive year at this wonderful hotel. The location is perfect for the quiet pedestrian promenade that is just below the hotel gardens . The hotel is modern and minimalist but bright cheerful and uplifting. The hotel staff are extremely efficient and friendly; nothing is too much trouble. The breakfasts and evening cuisine are excellent with plenty of choice....

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2Thank Elaine A
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stay at this hotel every Christmas,staff really friendly & helpful.Sea views stunning,rooms clean & comfortable.We walk into Funchal but bus stop side of hotel for those that not as mobile.Restaurants & shops nearby.

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Thank Christine P
Perth, United Kingdom
Reviewed 6 days ago NEW

On Jet2 . com package from Glasgow - superior room - certainly is - large, fresh, great sea view, 3rd floor, not requested but has a kitchen, room with couch, large round table/chairs, ample coat hangers/storage as they say in Italian tutto al posto! Staff all brilliant - suitcase damaged in flight - left in dangerous condition with 2 broken/protruding...

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2Thank Gordon C S
Lisburn, N.Ireland
Reviewed 6 days ago NEW

We stayed at the Promenade for 2 weeks in August 2017. The apartment was superb, as were the staff at the Promenade. Whilst at the Promenade, there were serious fires near Funchal. However, the staff remained focused and were so professional despite whatever personal problems they may have had. We had a number of minor issues, which Ricardo the manager...

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1Thank Damien1809

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $136 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal, Portugal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a sea view and ask for a high floor to make the best of it.”
 of 5 bubbles donnarJ2578QU, 22 Jan 2017 | Read review
“Choose ground floor if you like easy access to the pool. Higher floors have better views. Side sea view rooms look over cars and a hotel.”
 of 5 bubbles richardt532270, 21 Jan 2017 | Read review
“Best room 1410, great views of the gardens, infinity pools and the Atlantic ocean. on a quite floor”
 of 5 bubbles zaheer56, 21 Jan 2017 | Read review
“Rooms with ocean and pool views”
 of 5 bubbles keithavison, 19 Jan 2017 | Read review
“Superior, 3rd floor”
 of 5 bubbles gordoncs2016, 18 Jan 2017 | Read review
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