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Pestana Promenade Ocean Resort Hotel

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#17 of 86 Hotels in Funchal
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Pestana Promenade Ocean Resort Hotel
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1,676 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
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Scotland
Reviewed yesterday NEWvia mobile

Having visited Madeira many times this was our first stay at the Promenade (we normally stay at the Pestana Grand) and our first visit as Pestana Options members. We had a spacious studio apartment with a kitchenette that included a dishwasher. Great view over the pool area. Hotel was very nice and modern. Pool area was great with plenty of...

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Thank BellR2
Whitby, United Kingdom
Reviewed yesterday NEW

Great hotel, cheerful, helpful staff. Spacious and imposing entrance. We stayed for a week in a lovely room with a large sunny balcony facing the sea on the 3rd floor. Large room, safe, iron and ironing board. Kitchen fully equipped and a lovely bathroom. Perfect for our requirements. The buffet breakfast is plentiful in a light and airy dining area....

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Thank 118Christine
Antwerp, Belgium
Reviewed 2 days ago NEW

We booked a superior ocean-view room on a high floor. This room was very large with good view of ocean and well-cared garden. However we missed at least one sofa and one chair . There were only two chaise-longues. No AC connection possible on or near the wall table for computer power. Bathroom has only one hook and one rack...

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Thank kikaan1943
Lincoln, United Kingdom
Reviewed 2 days ago NEW

We needed a bolt hole as our Portuguese Villa was being painted and like the idea of returning to Madeira. We don't usually book this type of holiday, preferring to travel longer haul but also felt we had unfinished business here as there were a couple of peak walks we wanted to attempt. Our start wasn't good as our room...

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Thank Paul S
Taunton, United Kingdom
Reviewed 2 days ago NEW

We recently stayed in one of the Pestana's apartments. The hotel facilities are excellent and the whole place feels very luxurious. The hotel is kept very clean and welcoming and the staff are very friendly and helpful. It's a stone's throw from many local restaurants and eateries, but also has excellent on site restaurants and snack bars. Also an easy...

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Thank Full2001
Stirling, United Kingdom
Reviewed 2 days ago NEW

We stayed here for 9 nights having been in Lisbon first. It is a lovely hotel with great staff who work so well together and take a pride in their work. The room we stayed in was spacious and had a balcony and small kitchen which was good if you fancied a night in or a cup of tea. The...

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Thank helendc1
Esher
Reviewed 3 days ago NEW

We booked a superior room with sea view and the room size was fine and the view over the pool and promenade lovely. Because I suffer with neck and shoulder problems, I sent an email over a week before my arrival to ask for a memory foam mattress topper and feather pillow for my bed. I was assured, by reply...

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Thank Linda S
Reviewed 1 week ago via mobile

Fantastic hotel in a beautiful location. Our room was superb with great views out to sea over the pool area. Very friendly staff who all seemed to be working very hard night and day. A wonderful breakfast selection was available. Many bars and restaurants near by and the bus into Funchal ( and other places) stopped right outside. Property was...

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2Thank Katyfoodie53
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Esteemed Guest and Member Kathyfoodie53 We would like to thank you for your recent holiday spent in Madeira Islands and for your choice in the Pestana Group and to stay at the Pestana Promenade. We are deeply honored to have received You in our Resort has our guests on the time of your visit to the Island. We thank...

Gloucestershire
Reviewed 1 week ago via mobile

We came here with our 4 year old daughter. The hotel is really lovely, food is great and the hotel grounds and pool are fantastic. Also has an indoor pool. Our 1 bed apartment was really spacious and very clean with daily maid service. We had cooking facilities, with a fridge, microwave, hob and oven and full size dishwasher! We...

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Thank Bartons2009
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Esteemed Guest Bartons2009 We thank you for your recent family holiday spent in our property on this ocasion of your visit to Madeira Islands. We are extremmely pleased to know that we have managed to provide You and your family with a memorable holiday all through out the time that you have spent in our property. Comments such as...

Willebroek, Belgium
Reviewed 1 week ago

We had a superior room with sea-sight. The terrace was so tiny you could not get on to it with 2 persons. When we checked out, I told the receptionist. She just told me, I should have complained earlier. So they just push people in the worst rooms and the one who complains gets better. I totally feel deceived and...

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2Thank Chris B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $140 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal, Portugal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
74 questions
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Questions? Get answers from Pestana Promenade Ocean Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the price difference for superior is well worth the expenditure”
 of 5 bubbles kikaan1943, 20 Feb 2017 | Read review
“South facing rooms are the best, but all have good views.”
 of 5 bubbles Full2001, 20 Feb 2017 | Read review
“Fantastic views from higher rooms”
 of 5 bubbles , 19 Feb 2017 | Read review
“Complain when you get a bad room, do not wait like we did - it is what they want you to do”
 of 5 bubbles chrisbN8923TV, 12 Feb 2017 | Read review
“Higher level rooms may be a little quieter as sometimes entertainment could be heard at night.”
 of 5 bubbles lizCumbernauld, 11 Feb 2017 | Read review
5 of 5