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Belmond Reid's Palace

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1,342 Reviews from our TripAdvisor Community

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Austria
Reviewed yesterday NEW

During our stay in Madeira we also had afternoon-tea at Reid's to celebrate our mother's 80. birthday. We had a fantastic afternoon with lovely sandwiches, scones and petit-fours, excellent tea (both with "refill"!), an extra sweet for the "birthday child" (thank you very much!), champagne, piano music from inside - and the most perfect service! We enjoyed every second, and...

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Thank SGP64
Manchester
Reviewed 2 days ago NEW

Whenever we are in Funchal either on holiday or visiting by cruise ship we always make a point of calling in Reid's for a drink or two on the terrace. The service is second to none and the view over Funchal harbour is just beautiful. A real treat and although only visiting briefly you are treated like the most important...

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Thank MickyB79
Reviewed 3 days ago NEWvia mobile

We stayed four nights in a superior room and had dinner in the Michelin starred William Restaurant and Villa Cipriani. We also entertained friends to the classic afternoon tea. Everyone is friendly with a genuine desire to please. Everything works, the computers, wifi, free soft drinks in the room bar, choice of pillows, we sat on a chaise longue in...

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Thank Charles S
Madeira, Portugal
Reviewed 1 week ago

We stayed in Reid's Palace 4 nights in November as we were having our home redecorated. We live near Reids Hotel and had stayed with them many times prior to buying our home in Madeira so we were interested to see how things had changed. The rooms were as beautiful as ever with a full mini bar and all soft...

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2Thank Joycehird
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Joycehird, Thank you very much for your valuable comments. I am pleased to learn that you had an enjoyable experience with us and still keep choosing our Hotel through the years. On behalf of the Belmond Reid's Palace team, and especially of the Restaurant Villa CIpriani, I would like to extend our appreciation for visiting us and for sharing...

Санкт-Петербург, Russia
Reviewed 1 week ago

Practically there is nothing to say, except rave reviews. The best hotel. All at the highest level. Lovely rooms, cleaning twice a day, free drinks at the bar. One of the best restaurants, especially Chepriani. The best territory, a huge garden, wonderful SPA.

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Thank evgenys708
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Evgenys708, Thank you very much for visiting us, and for your valuable comments. We are pleased to learn, that your experience at Belmond Reid's Palace was a pleasant one, especially your notice of our Restaurant Villa Cipriani and SPA facilities. We thank you for visiting us and for sharing your experience. We look forward to welcoming you back to...

Reviewed 1 week ago

We returned to Reid's again in February, like we do every year, and were as delighted as ever. We particularly enjoyed the Sunday night Champagne Buffet in the delightful ball-room. With beautiful surroundings, a first-class band, delicious food and as much champagne as we wanted, the Boss says it was one of the best nights of her life. Reid's is...

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Thank William W
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear William W, Thanks a lot for sharing your feedback. We are glad to hear, that you enjoyed your Champagne Gala Buffet, and that you described it as a wonderful experience. Indeed, delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations....

Amersham, United Kingdom
Reviewed 2 weeks ago

As non-residents we always enjoy an evening visit to the special ambience of the bar and a little dancing on the wonderful dance floor. This time it was the special Friday night Jazz Evening ... excellent musicians ... and the added attraction of the web-advertised Happy Hour on the first Friday of the month .... only to be spoiled when...

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2Thank Andrew499482
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Andrew499482, We were delighted to welcome you back to Reid’s Palace and we do hope that you had a pleasant trip home. I am particularly grateful for sharing with us your comments, which I will share with the entire team, as your opinion makes difference for the quality in our service. On another note, I would like to take...

Teignmouth, United Kingdom
Reviewed 2 weeks ago

We have just returned from a week at the Belmond Reids Palace in Funchal, Madeira. We booked our holiday through Sovereign, and chose to go half board. Part of the deal was a room upgrade from a Classic to a Superior Sea View Room. We requested a high room with a harbour/sea view, and got exactly that. The room, was...

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2Thank TandMHDev
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear TandMHDev, Thank you very much for choosing our hotel and for sharing your feedback! We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. Once again, let we...

Ipswich, United Kingdom
Reviewed 2 weeks ago

If you wish to experience a holiday that has the feel of a bygone era with excellent service and high quality food, this is the place to visit. Reid's is a remnant of something that has passed and lost in terms of a holiday experience. There are dining options, both casual and formal. We felt a little rushed in the...

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2Thank TCK14
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear TCK14, Thank you very much for visiting us and for taking the time to share your review. I am particularly grateful for sharing with us your satisfaction about our Michelin star WIlliam Restaurant service, which I will share with the entire team as your opinion makes difference for the quality in our service. On another note, I would like...

Guernsey, United Kingdom
Reviewed 2 weeks ago

This is not really a hotel, a mansion with numerous rooms, a fantastic staff, terrific food and accommodation just like a home from home. Also great views and an afternoon tea that wherever you go just can not be equaled. Nothing is too much trouble, and when you ask the concierge for anything, you know it will be done without...

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1Thank cl0ugh
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Cl0ugh, Thank you very much for visiting us and for your nice comments, we are glad to read that we have been able to meet your expectations. Special spread of appreciation we address due to you enjoyment of our Afternoon Tea service, Concierge and SPA facilities. These type of comments are indeed the greatest motivation and payback for the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $429 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal, Portugal
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Luxury Hotel in Funchal
#5 Family Hotel in Funchal
#5 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Reid's Palace staff and other travellers.
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Questions? Get answers from Belmond Reid's Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beautifully appointed. I prefer the rooms in the old part of the Hotel overlooking the gardens and sea.”
 of 5 bubbles Joycehird, 11 Mar 2017 | Read review
“Sea view recommended, the higher the better”
 of 5 bubbles williamwB1331LE, 9 Mar 2017 | Read review
“Higher rooms have sea/harbour views.”
 of 5 bubbles TandMHDev, 3 Mar 2017 | Read review
“Garden rooms offer great views”
 of 5 bubbles TCK14, 2 Mar 2017 | Read review
“Have a room with a sea or harbour view and you will not be sorry”
 of 5 bubbles cl0ugh, 2 Mar 2017 | Read review
5 of 5