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Hotel The Cliff Bay

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$252*
US$198*
Great Deal
US$215*
US$215*
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Hotel The Cliff Bay
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2,769 Reviews from our TripAdvisor Community

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Showing 2,258: English reviews
Leigh-on Sea, United Kingdom
Reviewed 20 July 2015

It was our first time in Madeira and we were bowled over by how amazing the Cliff Bay Hotel was. We had a third floor Harbour View room which was lovely and overlooked beautiful gardens. Everyone who works at this hotel went out of their way to make our stay fantastic and were so friendly, the pools were amazing and...

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Helpful?
2Thank Nicola G
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for staying at The Cliff Bay hotel and for taking some of your precious time to share your kind “Best Hotel Ever!” review on TripAdvisor. We are so happy to learn that you had such a positive holiday experience and enjoyed the hotel, its facilities and gastronomic options. It will be a great pleasure to welcome...

Ludlow, United Kingdom
Reviewed 19 July 2015

Top hotel - saw previous reviews saying lower floors were no good, so when we were allocated 4tth floor I was worried. Should not have been harbour view was excellent with decent balcony good facilities inc free wifi. Breakfast was marvellous, evening drinks are pricey but very relaxing surroundings friendly knowledgeable staff & free bus into town! See my other...

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Helpful?
3Thank Tim C
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for staying at our hotel and for taking some of your time to share your ““Excellent” , comments about your holiday at The Cliff Bay hotel. We are most pleased to learn that you had such an enjoyable holiday experience and thank you for your kind words. We look forward to welcoming you back...

Edinburgh, United Kingdom
Reviewed 18 July 2015

Staying for a week and can see why it's so highly rated. Location couldn't be better and service top notch. With the excellent weather, what more could you want. Easy walk into Funchal but courtesy mini bus if needed.

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Helpful?
3Thank ian_schuster
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for sharing your feedback, with so many other visitors of Madeira Island. We are really pleased to know that overall you had another positive holiday experience. It will always be a pleasure to welcome you back, Warm regards, Muito obrigado, .. António Pais

Tumbi Umbi, Australia
Reviewed 17 July 2015

My wife & I have just returned from a 7 day holiday at the Cliff Bay, great location, superb room, excellent facilities, fantastic pools, top class food at both the Rose Garden & Michelin Star Restaurant, last but not least the staff are extremely friendly, attentive & nothing is too much trouble, we look forward to returning in the future.

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Helpful?
3Thank Paul M
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for staying at The Cliff Bay hotel and for taking some of your precious time to share your kind review on TripAdvisor. We are so happy to learn that you had such a positive holiday experience and enjoyed the hotel, its facilities and gastronomic options. It will be a great pleasure to welcome you once again...

Burnley, United Kingdom
Reviewed 17 July 2015

This was our second stay at the Cliff Bay, Funchal and although our stay last year was excellent this years holiday was far better. Everything was perfect, our room on the 6th floor overlooking Funchal Harbour was just perfect with outstanding views. The sun left the room at midday which quite honestly was a blessing because we could make our...

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Helpful?
2Thank Genealogist011
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for being our guest at The Cliff Bay and for warm review about it. It is rewarding to learn that your expectations were met and overall you enjoyed your holiday experience. Also take the opportunity to thank you for the public praise of my team. Yes they work very hard and although is our job I...

Kidderminster, United Kingdom
Reviewed 16 July 2015

Best hotel we have ever stayed at. 3 years ago gave us a prestige card at end of holiday. On presentation upgraded to 6th floor sea/harbour facing room. 10% off drinks and sundries. Complimentary tea/coffee facilities. 2 free drinks. fruit + still water in room daily. Food fantastic Cleanliness first rate

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Helpful?
4Thank Richard B
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying at The Cliff Bay once again and also for the “Week at the Cliff Bay” review about your recent holiday experience. What a great pleasure to know that you enjoyed the all experience It will always be a pleasure to welcome you. Warm regards Muito obrigado, . .. ANTÓNIO PAIS

Reviewed 15 July 2015

We spent two glorious weeks at this lovely hotel, which is situated in a spectacular setting just 20 minutes walk from the centre of Funchal. The hotel has first-class facilities, with both indoor and outdoor pools; a spa and gym, with tennis court The breakfasts are brilliant, and set one up for the day. All the staff were extremely helpful,...

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Helpful?
1Thank alasdair f
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest Thank you for being at our hotel for the fifth time and for the kind review about your holiday experience with us and in Madeira island. We will be most pleased to welcome you once again on a future visit to our Island, Warm regards Muito obrigado, . .. António Pais

Stockport, United Kingdom
Reviewed 15 July 2015

We have just returned from yet another great visit to the Cliff Bay. I cannot fault the hotel in any way. The rooms are large, well furnished and spotlessly clean with great sea views. The food both breakfast and dinner is excellent quality and plentiful and all of the hotel staff go out of their way to ensure your visit...

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Helpful?
3Thank Valerie W
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short message to thank you for staying again at The Cliff Bay hotel and for the kind “Another great stay” feedback shared with so many other holiday makers. Visiting the same hotel year after year increases our responsibility on finding ways to surprise and/or meet your expectations. Your recognition and support to our hotel is well...

Reviewed 14 July 2015 via mobile

Just returned from our second visit. Got upgraded to a harbour view with a bottle of fizz and daily fruit and water. Room was very comfortable with a huge bed (8' wide?) and more clothes hangers than you can shake a stick at! On the whole a very pleasant room in which to spent time in. Incidentally, we've both turned...

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Helpful?
5Thank Peter W
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for choosing The Cliff Bay hotel for your 5th holiday experience in Madeira, and for the feedback about it. It is rewarding to learn that overall you had a very positive holiday experience and enjoyed our facilities and services provided by my team. It will be for sure a pleasure to welcome you on a future...

Portsmouth
Reviewed 14 July 2015

The hotel is amazing, this is our 5th time so that speaks reams. Gounds are so pretty with all the flowers. Two pools one salt the other normal. Plenty of sun loungers so guests dont need to play the towel game. However some do tend to disregard the request for one towel each. One couple had THREE EACH! The spa...

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Helpful?
1Thank carolinexxx
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for choosing The Cliff Bay hotel for your 5th holiday experience in Madeira, and for the feedback about it. It is rewarding to learn that overall you had a very positive holiday experience and enjoyed our facilities and services provided by my team. It will be for sure a pleasure to welcome you on a future...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Rose Garden
The Rose Garden
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 

Additional Information about Hotel The Cliff Bay

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $246 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Madeira/Funchal, Portugal
Hotel Style:
#1 Spa Hotel in Funchal
#1 On the Beach Hotel in Funchal
#2 Family Hotel in Funchal
#3 Business Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Cliff Bay staff and other travellers.
124 questions
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Questions? Get answers from Hotel The Cliff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor sea view room, fantastic views.”
SusieJ42, 25 May 2017 | Read review
“See my tips in my report”
stevem756, 25 May 2017 | Read review
“Funchal harbour view”
annbW53GA, 23 May 2017 | Read review
“If you appreciate a balcony with superb views, a superior harbour view is wonderful and worth the extra cost.”
  • I enjoyed watching the ships come and go
Moctezuma542, 20 May 2017 | Read review
“Ask for either harbour or sea view room”
williamrD9865BD, 20 May 2017 | Read review
5 of 5
Cancelon
US$198* /night
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Orbitz.comUS$215
Hotwire.comUS$215
HotelQuicklyUS$252
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*Disclaimer
Prices are for 1 room, 2 adults
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