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Hotel The Cliff Bay

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2,519 Reviews from our TripAdvisor Community

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Showing 2,075: English reviews
Vasteras, Sweden
Reviewed 14 November 2014

Stayed at the Cliff Bay for a one-week vacation during October. We found the hotel to be a very pleasant experience, with a comfortable and relaxing athmosphere. Location is good, with a 5 - 10 minutes taxi ride into Funchal, and a good selection of restaurants in proximity. The room was always kept clean, breakfast buffet was very good. Overall...

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1Thank lehonque
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just to thank you for choosing The Cliff Bay hotel for your first holiday experience in Madeira, for the review about it, and happy to learn that overall you had a positive stay with us. Hope to welcome you on a future visit to Madeira, Warm regards, Muito obrigado, . .. ANTONIO PAIS

Leeds, United Kingdom
Reviewed 14 November 2014

We stayed at this hotel for a week from the 3rd of November ,we have been to madeira 12 times before staying at a lovely Quinta hotel but I booked this hotel as a surprise for my wife ,she wasn't impressed when I told her where we were staying as she loves the other place at the end of the...

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Thank michael186411
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your recent first stay at The Cliff Bay hotel and happy to learn that you had a positive holiday experience and enjoyed the facilities and different services provided by my team. Thank you also for the “Great hotel returning soon” review, and really happy that we were able to convince your wife! It will always...

Cheshire, United Kingdom
Reviewed 14 November 2014

Second stay at this wonderful hotel, staff most welcoming with attention to every detail. Our lovely room overlooked the harbour which is spectacular during the day & romantic with the town & harbour lights at night. Food was first class as was the entertainment most nights. We will be back.

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Thank Pamela B
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Another stay, with a positive holiday experience at The Cliff Bay .. and such a nice review shared with other holiday makers… THANK YOU. One of the characteristic of our hotel is the fantastic location on an ocean cliff that provides beautiful room views. The one overlooking Funchal harbor and city is one of the most desired by...

Redhill, United Kingdom
Reviewed 13 November 2014 via mobile

Choosing between here & Reids was a no brainer - two afternoon teas here for the price of one at Reids! Can't imagine anywhere better to have afternoon tea - the views are spectacular, the staff are friendly and charming and the afternoon tea was second to none. Freshly made sandwiches, warm scones and the most incredible selection of cakes...

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3Thank liana_twaites
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your feedback about the afternoon tea at the Cliff Bay. We are really pleased to know that you enjoyed it and compared our service with the famous afternoon tea at Reid’s hotel. It will be a pleasure to welcome you in our hotel on another opportunity, Warm regards, Muito Obrigado, ANTONIO PAIS

Chester, United Kingdom
Reviewed 12 November 2014

We returned again to the Cliff Bay for a 10 day stay, the experience just keeps on getting better. The Sea View over Funchal has always been our favourite, from the early dawn to sunset over the town. The staff get even more friendly with each visit, from the pool side life guards advising on the swimming, the welcoming breakfast,...

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Helpful?
1Thank Gary H
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time to write and share your comments with so many other holiday makers, regarding your 10th stay at The Cliff Bay our hotel. I have also to thank you for being with us so many times. Your loyalty and support is well appreciated and valuable to us. Your compliments regarding our...

Harpenden, England, United Kingdom
Reviewed 12 November 2014

We looked for somewhere special to go for our 40th wedding anniversary. It was our first stay and it was fantastic! The staff were efficient and friendly, nothing was too much trouble. The hotel and its location were beautiful. The room we had (a third floor sea-view looking towards Funchal town) was spacious and very comfortable. The food in The...

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3Thank ChrisJL_2005
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the comprehensive review shared with so many other holiday makers about your special holiday at The Cliff Bay hotel. It is rewarding to know that you had such a positive holiday experience with us and profited from the different facilities, and gastronomic options we have in our hotel and thank you for considering us for...

London, United Kingdom
Reviewed 10 November 2014

This was our 5th stay at Cliff Bay and as always it was wonderful, so relaxed and so refined without being pretentious. Nothing is too much trouble for the fabulously professional and friendly staff. It really is the perfect hotel for complete relaxation, comfort, thoughtfulness and quality. We look forward to many more visits, it feels just like going home.

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1Thank E T
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short note to thank you for another stay at The Cliff Bay hotel and for the “Fantastic as always” feedback about it and so good to know that you consider us for another holiday period. THANK YOU It will be a pleasure to welcome you in our property for the sixth stay whenever you decide to...

Surrey, United Kingdom
Reviewed 10 November 2014

A 5 star property with a Michelin star restaurant and spa. Nightly entertainment (with happy hour) and a free shuttle bus to / from town. Right next door to the Reid's Palace Hotel and half the price! Great breakfast. We had a sea view room (room 425) with a balcony. I was there with my boyfriend for his 50th birthday...

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1Thank Mo19972
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short message to thank you for the recent stay at The Cliff Bay hotel, for the kind feedback about it and pleased to know that overall you had a very pleasant holiday experience. Yes we are proud to have the only Michelin star restaurant on the island and one of the few in all over Portugal....

Reviewed 7 November 2014

This was the second time we have visited the hotel, but this time we had our 15 month in tow. It was just how we remembered it from the first time, faultless presentation, welcoming smiles and first class service. We booked in at reception with my inlaws, to which the receptionist enquired if we would prefer joining rooms so it...

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4Thank Colin S
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time to write and share your comments with so many other holiday makers, regarding your stay. Thank you also for another stay at The Cliff Bay hotel and pleased to know that overall you had another very positive holiday experience. We hope to welcome you back once again, Yours sincerely, Muito...

Aldershot, United Kingdom
Reviewed 7 November 2014

We had wanted to stay at Cliff Bay (CB) for the last couple of years, however, 1st year a local Funchal booking company went bust taking our cash, 2nd year, we had illness preventing us from travelling. We already knew CB was the real deal but had not expected the quality of the complete package would be so good. We...

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1Thank G H
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying with us and also for the warm review regarding your recent first holiday experience at our hotel. We are happy to learn that you took such a positive impression of us. Hopefully you will have a some more luck organizing your second visit to our property. Sincerely hope to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 

Additional Information about Hotel The Cliff Bay

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $248 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Madeira/Funchal, Portugal
Hotel Style:
#1 Spa Hotel in Funchal
#1 On the Beach Hotel in Funchal
#2 Family Hotel in Funchal
#3 Luxury Hotel in Funchal
#3 Business Hotel in Funchal
#4 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Cliff Bay staff and other travellers.
96 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views are wonderful.”
 of 5 bubbles MAL100, 7 Dec 2016 | Read review
“Go for sea view or partial sea view. Overlooking the gardens is great.”
 of 5 bubbles ianlS5642KR, 7 Dec 2016 | Read review
“Bay view rooms on level 3 are excellent”
 of 5 bubbles BrockhallBob, 4 Dec 2016 | Read review
“Top floors, sea view”
 of 5 bubbles penelopes611, 2 Dec 2016 | Read review
“Rooms with a garden view are less expensive and you get to enjoy everything else in this superb hotel.”
 of 5 bubbles Brandysparkle, 2 Dec 2016 | Read review
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