Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Suite Hotel Eden Mar occupies the eastern section of the Vila Porto Mare resort, and benefits from all its facilities. 4 restaurants, 4 bars, 1 ice cream parlour, 5 pools, spa, sports fields . .. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity. The hotel prides itself on its genuine friendliness and tradition, based on its relationship with guests . ..
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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While some guests have called out the Suite Hotel Eden Mar for noise disturbances and high costs for certain amenities, many find the location ideal, nestled close to the sea and Funchal despite the hilly terrain. The hotel's service earns rave reviews for its friendly and professional staff.
Guests enjoy the welcoming atmosphere and live entertainment, though opinions on the decor's modernity vary. The hotel's cleanliness and amenities, especially the multiple pools and garden areas, are frequently praised, as are the spacious rooms equipped with kitchenettes.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Noise level
Noisy
Service
Attentive
Amenities
Top-notch
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Detailed Reviews
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The location of the hotel is central, you can get from there quickly (+/- 45min) to any corner of the island. In the reception we were welcomed friendly, could communicate smoothly with English or French and we were told the complex without further ado. The two lifts, on the other hand, do not give you a sense of security, they stop jerking and with noise on the respective floor. The entire hotel is laid with carpet which also looked pretty clean. The air-conditioned room can be entered with a magnetic card. Replacing the wipes and cleaning the rooms by the cleaning force worked smoothly. Our bathroom was equipped with a bathtub with glass pane, which in my opinion does not meet the 2020 standard, I would have preferred a pure shower. Small fine fitted kitchen with microwave and fridge (which, however, just dripped from the freezer) and a safe. The room is also equipped with USB sockets, only stupid if you only have USBC cable:). Except for some beauty defects, the bathroom and room were fine and clean. The swimming pools were clean and partly heated. The hot tubs were pleasant. The pool bars were also good, snacks and cocktails could be booked on site or via the room number. The happy hour cocktails from 17-18h at half price (5€/cocktail) were delicious, only sometimes it seemed to me that they forgot the alcohol. Fitness equipment in the gym quite out of fashion, but serve their purpose when it really matters. Spa (massage) was also very good. Breakfast: We were always around 8h at the breakfast table. From bread rolls, cold cuts to EnglishBreakfast (very tasty), everything was there. Pancakes, cheese, mini pastries, pastel de nata of course, nuts and various grain flakes. Fresh fruits such as bananas, melon, grapes, oranges, fruit salad, pineapple and kiwi were also available at the buffet. Absolutely disappointing, however, was the canned fruit (pears, apricot). The coffee from the pot wasn't the real thing either, tasted like instant coffee.
The dinner buffet was good but quite expensive. In the other in-house restaurant (Horta) the food was excellent, but even there the price was quite high.
On-site parking is free of charge. If you can't find a parking space, you can ask in the reception for a parking magnet card, which is valid 24h but is activated immediately (not as thought only upon entering the hotel's own parking garage), costs 10€.
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Review collected in partnership with this hotel
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Eden Mar is "attached" to the Porto Mare. It appears to be a low-cost alternative as the rooms have a small fridge, microwave and sink if you want to self-cater. The first room we were given was awful. Poky, old and smelly. Fortunately we were able to get a newly-renovated room which was certainly better. The whole place seems to be under a room-by-room renovation so it could be a while for all rooms to reach an acceptable standard. There is another Porto Bay Property nearby The Cliff Bay which I would like to try next time we visit. The good news with Eden Mar is that you still have access to all the benefits of Porto Mare - the spectacular gardens, swimming pools. and breakfast restaurant. I believe that this is an adults only hotel, although a few very small children/babies were spotted. The grounds and location are the main reason to stay here. The hotel is dated with seemingly miles of dark corridors but the location is wonderful where you can take lovely walks along the sea. The restaurant il Basilico is close-by and is very pleasant. You do need to reserve. Good food. Servers can be a little unfriendly and over-formal. There are tons of restaurants within walking distance and good bus service to Funchal.
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Date of stay: January 2025
Value
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Trip type: Travelled as a couple
Room Tip:Â If you plan to go to Funchal be sure to check the cruiseship schedule. Don't go there if ships...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Just returned from another relaxing holiday at the Vila Porto Mare Resort, this time staying at the Eden Mar. Rooms were spacious & it was useful having a kitchenette area with a full size fridge. I also liked there was a UK 3pin plug in the bathroom - this looked newly installed. Resort & grounds were spotless & gardens (including an orchid garden)well maintained with some beautiful plants. All the staff were friendly & helpful especially when they knew I was a solo traveller. I booked B&B & purchased evening meal vouchers on arrival. These are either 3 or 5, & can be used on any evening & work out cheaper. The 5 nights voucher allowed me 1 meal in the Alfama a la carte restaurant. The only reason I did not give 5he hotel 5 stars is I found the buffet repetitive at times. I look forward to returning.
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Date of stay: August 2024
Value
Rooms
Location
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Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LĂcia Ferreira, Serviços ao cliente/atendimento at Suite Hotel Eden Mar
Responded Oct 4, 2024
Dear janelW7172YG, We pride ourselves of serving our guests to the fullest and always make them feel at home. It was our pleasure to have you staying again with us and we hope that we will soon have the opportunity to welcome you back to the Suite Hotel Eden Mar. With our best regards, LĂcia Ferreira Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magnificent hotel with a beautiful garden and magnificent infrastructure:
Room: Located on the 6th floor with magnificent views of the sea, swimming pool and palm trees. Spacious, bright room, with small corner with sofa and coffee table, table with 2 chairs, very good beds, flat screen television with channels from several countries, I was able to plug in my USB key to watch my films. Kitchenette area with fridge, microwave, 2 electric hotplates, sink, medium-sized fridge, kettle, On the terrace: 2 comfortable chairs and 1 table.
Bathroom: with bathtub, bathrobes, slippers, shaving kits, toothbrush, Rituals toiletries which smell very good, soap. Sufficient towels + towel for the pool and beach. Very hot water. Good hair dryer.
Breakfast room: Floor at swimming pool level, with the possibility of going to the terrace, large varieties of products, pastries, hot dishes and pancakes prepared on site, fruit salad and wide variety of fruit, good coffee, Very bright and relaxing room in the restaurant.
Free outdoor parking in front of the hotel, the barrier opens with our magnetic card from our room. Never had a problem with space.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is split into 3 - Eden Suites, Porto Mare hotel and then a residence building all surrounding large external pools, seating loungers and grass areas. All over looking the sea with close access to water front and some bars.
Staying in the suites, the rooms are spacious (Junior Suite) and clean with a fridge and some cooking facilities should you wish to use them. They benefit from good wifi and air con. Bathroom has a bath with stand up shower over bath, good pressure and lovely warm water, big mirror and nice space.
Outside there is ample seating with decent loungers and shade, big central pool which is not heated, grass areas overlooking the sea, a spa facility with indoor pool, Jacuzzi and internal spa pool plus a basic gym etc. Note the morning brigade still reserve chairs around the pool which is against policy and not enforced.
Food, the breakfast is available in 2 locations and offer the same items although the breakfast variety is basic e.g. eggs, fruit or continental items.
We were B&B we did have lunch at the poolside bar which was very tasty but pricey (prawn salad circa €18). Food other guests ate looked very well presented and all plates were emptied (obviously good).
All drinks in the hotel are expensive compared to offsite which you would expect but a class of Cola €4.50, coffee €4 seemed a little excessive. Note there is a half price happy hour on some selected items 5-6pm.
Overall the resort is large, modern, clean with friendly staff and benefits with a good location for restaurants nearby.
Would stay again it was nice!
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Review collected in partnership with this hotel
Date of stay: April 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LĂcia Ferreira, Serviços ao cliente/atendimento at Suite Hotel Eden Mar
Responded Jul 8, 2024
Dear The_Armo, Customer satisfaction is a PortoBay Group prime concern, and your feedback is a great value for future guests as well. Thank you for choosing The Vila Porto Mare Complex and we hope to have the privilege of welcoming you again soon. Best Regards, LĂcia Ferreira Guest Relations
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We stayed here last year for a week and were so impressed that we returned for two weeks this year. The staff are lovely, so helpful - a special mention for Mary on reception. The hotel is spotlessly clean. We ate in the Atlântida restaurant - the buffet choices for breakfast and dinner are amazing. They also have 'a la carte' restaurants on site - our family tried Alfama and Horta and said they were both really good. The Portofino bar do a 'Happy Hour' where my husband enjoyed trying one of the three different cocktails on offer each day. I don't drink and would have liked to have seen 'fresh' orange juice included in the happy hour as it is included in the normal menu but that's only a very minor point. Plenty of swimming pools on the complex, both outdoor and indoor to cater for whatever the weather decides to do!. The hotel complex is very well situated for going to Funchal as the bus stop is literally outside the Porto Mar reception entrance; if you'd rather walk, it's only approx 40 mins stroll into the centre. Steep hill to climb to get back though but again the bus stops only a minute away from the hotel entrance. Eden Mar is really well situated for the large Pingo Doce supermarket which is literally round the corner at the end of the Eden Mar shopping centre. The hotel complex is in lovely grounds, really well maintained with amazing views and not overlooked by people walking by on the lido. The hotel rooms are a good size; in Eden Mar they are all suites which contain a small kitchenette area which is a nice touch - especially the full size fridge! Some of the bedrooms and the aircon seem a little 'tired', however they are spotlessly clean and the rest of the hotel and staff certainly make up for this slight concern; we will definitely be returning again. Great Hotel
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Review collected in partnership with this hotel
Date of stay: November 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LĂcia Ferreira, Serviços ao cliente/atendimento at Suite Hotel Eden Mar
Responded Dec 12, 2024
Dear JCLa07, Thank you so much for your feedback. Your comments are very useful for future guests. We are very pleased with your compliments about the facilities from our Complex, room, services and to know that we have met your expectations again. We are also very grateful for your words of gratitude towards our work, effort, and dedication, and especially for highlighting Mary Paulo to whom I will pass your kind words of appreciation. Your feedback is greatly appreciated and will inspire all of us to continue to strive towards outstanding customer service. We hope to have the privilege of welcoming you again soon! With our best wishes, LĂcia Ferreira Guest Relations
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A well located, very clean hotel. The rooms were very quiet (no noises heard from the neighboring rooms). Friendly staff. Nice balcony. Small kitchenette really handy for your own drinks and snacks.
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Review collected in partnership with this hotel
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful, spacious tropical gardens, great pool area. Shared facilities of the partner hotel Porto Bay right next door. Sun loungers available at the pools and adjacent lawns at all times, lovely quiet areas. Very good location to the sea/promenade/restaurants. Bus connection to Funchal in the immediate vicinity. Staff very friendly and accommodating. Breakfast buffet good and always sufficient. We had a studio on the 3rd floor of the Hotel Eden Mar, a good size, but carpeted. Traditional furnishings, dining table right next to the kitchen area (2-burner stove, microwave, large fridge), small coffee table, 2 armchairs, large built-in wardrobe, comfortable beds. Bathroom big enough, bathtub, with rain shower. A small complaint was dealt with immediately. Balcony furnished, very nice view. Air conditioning works well, could be a bit quieter. Room quiet, noise from the neighboring room only minimally audible in the bathroom. Elevators available at any time. Only drawback: corridors not air-conditioned, so often very warm. (August/September) All in all, an absolutely great hotel with a pleasant atmosphere to feel good for a relaxing holiday! :-)
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel's outdoor facilities are very beautiful and well maintained. Unfortunately, the outdoor pools are not heated, but you can use the indoor pools, which are very nicely tempered. Unfortunately, we were given a room facing the street, which was very noisy and we moved out after disposing of old glass at midnight. The room we were given facing the inside of the complex was very good and left nothing to be desired. Our friends had a room facing the inside and were delighted.
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Review collected in partnership with this hotel
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 12 days in Suite Eden Mar as a five with the family. It was very nice, we stayed for the sixth time in Madeira but for the first time in this hotel. We had two suites each with a small kitchenette with a beautiful view of the sea and garden. The hotel is very conveniently located in Funchal, very close to the sea. We had booked with breakfast and were always eating in the evening at their numerous restaurants in the immediate vicinity of the hotel. Nor have we regretted this decision. The hotel is actually made up of three hotels, but the facilities can be used without restriction. There are two large outdoor pools, a children's pool and two very large 30 degree indoor pools, in addition there are two whirlpools (36 degrees warm). We really liked that you can use the pools until 8 pm (or longer). The garden is beautiful, there is seating everywhere and plenty of loungers. We had a rental car that we could park either in the hotel parking lot (limited capacity) or for 4 euros (24 hours) in the parking lot at the supermarket just below the hotel. Overall it was a wonderful holiday and we would choose the place again anytime.
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Review collected in partnership with this hotel
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barrow-in-Furness, United Kingdom17 contributions16 helpful votes
The "double bed" in the bedroom is 2 singles pushed together, they have separate mattresses so these can be separated into 2 beds, there is a bed put in the living room, make sure whoever sleeps in this bed gets a mattress topper straight away as it's rock hard. Hope this helps
There are more places to choose from in the Funchal area.
PRICE RANGE
C$268 - C$410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suite hotel eden mar, suite hotel funchal, eden mar madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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